fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

bad housekeeping service,bad laundry room lack of care for the hotel guest

pool not working

reliable snow ice parking & walkway management

doors to sprinkler room, supply room, and laundry room were left open

the hotel was clean. the pool was nice.

wish when parking was a commodity they would allow parking on the periphery w/o risk of being

the pool was clean and plenty of lounge chairs for everyone

hotel was dirty, the wifi was horrible

friendly receptionists and free laundry.

cooks laundry front attendants everyone

the bar wasn't open

pool area

breakfast in the morning, steam room and gym

clean, had 2beds plus sofa bed in room, breakfast was very good.

would have loved to use the pool but there were a lot of hacking/coughing little kids around and we didn't want

very nice. staff was amazingly friendly from the front dest to the kitchen and the maids

if the kitchen and bar were fully operational im sure it would have been much more welcoming

parking is great

pool....not too overcrowded....not too noisy for the most part...friendly staff

was great the staff, room ,breakfast and pool made it the best place we have stayed

room was clean overall nice pool area one table inside one table outside breakfast was

they didn t give you wifi password unless asked

the pool area itself was warm and its odd you have to walk threw the pool area to get to there gym it's in the

laundry in the hotel

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent

loved all the amenities like workout room, laundry room, kitchen net

nice gym too n guest laundry area

the halls smelled like you were walking down the laundry isle at walmart

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

it has a an indoor pool with an outdoor patio

we enjoyed the late hours for the pool and gym

pool was not in order so couldn't use it

having a pool and small kitchen

smelled like weed, a lot of people loitering in the walk ways & parking lots

having a pool and small kitchen

definitely the outdoor pool.

pool green floor dirty from construction,rugs appeared never cleaned

we also used the pool

overcharged for a pet fee even after showing staff their policy on their web site

drug deals and crazy people in the parking lot

arrived early after a bit of a rough day and they allowed us an early check in

i liked that they had a laundry room for guests.

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

can do laundry to the blankets too

parking spaces are too small.

clean, friendly staff, the only thing is thatthe room did nt have the kitchen utensils to cook with

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

free guest laundry facilities

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

dirty laundry room, definitely has not been cleaned in a while

free laundry was superb

breakfast and laundry room not working

location was great. good parking and wifi

the pool was a bit cold

wifi service is excellent

the parking spots should be a little wider

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

breakfast had many options for me and the kids

loudly in the hallway as i passed about having to clean up after people who use candles and rose petals in rooms

pet friendly

and the site advertised laundry facilities which i needed and chose this location because that would have helped

there was dirty laundry left in the room

having laundry in the premises.

no onsite laundry.

no laundry on sight.

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

breakfast was great, the pool was a nice temperature for the kids and the staff was friendly

my kids loved him

plenty of lighting around the parking lot for safety

staff was friendly. good parking. rooms are good size and up to date.

the breakfast bar and how friendly and helpful the staff was

the pool and fitness areas were adequate

the hot water wasn t working, the wifi wasn t working

i went to bed at 10 pm, room and hallway reeked of cigarette smoke, breakfast other than omelette bar was out

room was amazing , the breakfast was perfect , the pool area will always be a plus for me anytime the jacuzzi

i also used the laundry facilities they offer

the laundry room available has trash literally all over the floor and the front desk staff is no where

it had a fridge and a laundry and a giant closet in the master

didn t work, paid for an upgraded wifi and still didn t work

full kitchen pool and all the amenities one could imagine ant within walking distance

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

breakfast was a mirage

pet free

one device can be in wifi or u pay extra for it and pans and pots for the kitchen and extra towels or shower

walls needed painting. beds slid. no kitchen utensils.

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

right across from the pool

breakfast was very good

a gym to do sport by the end of the day

grilfriend loved the shower breakfast was a#1

laundry basket available in room for dirty clothes

fully equipped kitchen

hot plate did not work in the kitchen .

view into the pool area from several angles by everyday hotel guests made it awkward to swim

clean, convenient, comfortable. like the kitchen in the room.

laundry available

guests were noisy in their rooms late at night soaked carpet under chair at the desk limited parking room was

the water in the rooms is cloudy/murky, hotel pool water was cloudy so we didn t let the kids swim, breakfast

there was a great variety for the kids to chose from.

the onsite bar was not open. no shampoo in bathroom

small tv's in room, wifi wouldn't work on my xbox 1.

could not find info about a pool on the website so we did not prepare for that

the kitchen area and location are great

the room was spacious and loved having a kitchenette

we didn't get up in time for breakfast.

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

pool too cold

the pool looked dirty.

no breakfast included

the hotel is maintained very and my kid loved the pool

rooms are like upscale mini apartments with a sectional couch, kitchen dishes etc

this is a pet friendly hotel too that only charged us a one time/trip fee of $100 for our week long stay

amount of litter and trash surrounding the hotel outside, especially behind the bushes and in the parking lot

they didn't come one of the days and did very minimal cleaning for a room with a kitchen

sidewalks and parking lot crumbling. decor outdated, halls somewhat smelly.

i enjoyed the gym and pool area it was like a sauna

comfy beds, clean, ample free parking.

south parking lot was very noisy - many very noisy cars driving around the hotel at night

staff was great and accomodated us on early check in and late check out

free parking and easy access to eateries

parking situation is ridiculous

parking lot was very small, ( had three different wedding parties booked for the hotel), parking

loved how it was right off of the freeway and basically in the great lakes crossing mall parking lot

we met for the complimentary breakfast in the lobby

friendly staff, clean, good selection for breakfast, kid friendly

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

having to go through the mall parking lot to get to the hotel

clean smelled nice clean pool good breakfast modern didn t smell like any type of smoke family friendly felt

wifi worked well in the room and in the common areas

not much for kids to eat ,was out of pancakes at 9 am

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

spa tube did not have drain plug - room was so cold like the room hadn't been used in a long time

kitchen staff very arrogant

perpetually on lights in the parking lot are annoying (understand it's for safety) but i just keep my blinds

room across from ice machine and laundry

room was clean and it had good cable and wifi

we go to the room and we had the very last room at the end of the building so we didn t have wifi, there were

was really nice, pool, exercise room, and the resteraunt in the parking lot was very convenient

the pool was great my kids enjoyed it immensely

pool was extremely cold, to the point that the kids didn't want to swim

kids running up and down hall knocking on doo

bed was comfortable and the kids enjoyed the pool. hallways were clean.

pool and hot tub could be cleaner

pool area, hot cookies and jim the front desk assistant

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

booked for the pool, was told it s broken

the pool area, closes at 10 as well

noise from doors closing from other rooms. it would be nice if breakfast was included.

it was close to our destination and parking was easy

selection for breakfast

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

there was a staff room next to ours with a laundry shoot

off the hook, breakfast. bar and free cocktails.

breakfast ends at 9:00 am on weekends

the pool could have been cleaner and we wished it had a hot tub.

the late night laundry area being used as we were in104 directly across from room.

front desk personnel were fantastic and helped us arrange a shuttle to the concert at the last minute

very clean, breakfast had a wide selection. granddaughter loved the pool

pool clean

breakfast was great

breakfast was excellent

nice newer hotel. breakfast was excellent!

breakfast selection was decent but bland

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

breakfast could've been better

the modern, extra clean rooms, restaurant, service and parking and location.

the space coming up for the woodward dream cruise and parking the truck and trailer space.

hotel bar closed at 10 pm

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

great staff. clean quiet rooms. real breakfast. easy parking. great location.

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

bed and sheets. my parking spot was awesome. it was covered.

i didn't like was the arrangment of the chairs in the breakfast room

easy on and great parking

gym too small

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

great location, friendly staff, clean rooms and a decent breakfast

pool & hot tub could have been cleaner

it was a soccer tournament and the hotel was full which was a good thing just with a lot of small kids that made

not to mention room service isn t offered on the weekends

professional business traveler, who just happened to roll in from a camping trip with her kids

the bar was not open on the weekend (saturday or sunday nights)

pictures made everything including the pool look a lot larger than actual size

pool was cold

from the valet, front desk, concierge, to room service

things like coffee and tea in the room. better wifi without paying for premium.

the bar area could be better positioned as a lounge.

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

room was clean and there was plenty of parking

i enjoyed having a kitchenette

our room had a lil kitchenette

parking lot had a lot of snow that i had to walk through to get to my room

parking was cramped, hotel itself was a bit hard to find

like the shuttle to churchills cigar bar and back,good friendly courteous and professional drivers and the front

location was good, parking was very convenient.

wasn't expecting to pay for wifi and breakfast. most chains include these items.

kids knocking on our door and running we told them to stop and they didn t do it again

easy parking, great location, great bar and food, helpful staff

complimentary laundry facilities

super clean and spacious. great for pets. friendly staff. free laundry.

they even have free laundry

they have laundry, coffee, thea, gym for free

the laundry room, workout room and convenience store were clean, well-kept and helpful

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

comfortable room, good location (close to our son and his family), great pool, good breakfast.

the suite we had was number 145, a long walk down three halls from the parking area

wasn t a big deal, just wish it had a hot tub in addition to the swimming pool.

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

pool was murky and smelled like dirty laundry

every but pool

fitness room needed updated equipment. no air conditioner in fitness room.

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

kids have blast making their own waffles and swimming in the pool

pool outside and restaurant inside a hot breakfast included

loved the breakfast and enjoyed the pool!!

i enjoyed the jacuzzi while the kids enjoyed the pool

the toilet paper roll was hard too reach for most women and kids

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise

the pool is also crystal clear

great location. gym, pool whirlpool, picnic area, staff ultra helpful,and clean!

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

pool was nice and was heated

the room overlooked a parking lot but since i was not there for the view, i did not mind

parking was not ideal.

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

very warm inside nice breakfast which we had every day.

we were looking forward to swimming but the pool was too cold.

location free parking

nice indoor pool but too cold for us to

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

parking lot not cleared of snow broken doorframe occupants in hotel were low quality and loud

the kids loved the breakfast and i loved that too

the chlorine is the pool was overwhelming

housekeeping is bad. wifi connections was bad.

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

and kitchen was perfect

the pool was great loved how there

were comfy, kitchen had everything anyone would need

the pool and hot tub were small and nice

pool, jacuzzi, breakfast (so so)

the breakfast was also very good

parking was easy

some of your others guests were really rude and very racist to me and my kids.

well , the laundry was broke but they fixed. thanks

laundry machs

laundry, computer use, police patrol.

i was on the main floor right across from guest laundry and hotel staff room

the pool smelled like moldy laundry

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

the layout and the pool

the outdoor pool is clean

parking was right outside the room.

there was a power outage prior to my arrival there was no wifi and no tv service

breakfast food could be improved but not bad for free

the room was spacious. loved that the bed was separated from the kitchen area.

no golf channel on tv

that the pool was outside

only minor problem is that there wasn't a full drape and the very bright parking lot lights filled the room at

it has a laundry room and vending machines

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

left a lot to be desired as did the laundry room

breakfast selection

good parking and clean.

clean pool, onsite laundry facilities and coffee is always available in the lobby

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

but it would've been nice to have a microwave in my room and a laundry facility for guests

some reason i had trouble connecting to the wifi

someone more knowledgeable in signing in for wifi on my computer.

laundry on site in lobby

good parking and laundry on site

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

it had a laundry and the clerk was nice

laundry was expensive

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

laundry wasn't working

was very comfortable and pet friendly my kitten was right at home on the big king bed

it was in a convenient location and close to chuck e cheese and parks for the kids

wifi

in the closet, no iron, no coffee maker, no cups for water, no hair dryer, but there was a kitchenette complete

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

breakfast, toothbrush, better tv

there were a lot of shady actions going on in the parking lot in the back, during the day and the night when

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

room were big with a kitchen and pet friendly

facility is was clean but say it a pool no pool and they had new kitchen ware

pets were roaming

like the pleasant staff, clean room, safe location, handicap parking right by the entrance

i didn't like the bed or the carpet- which could've used a good cleaning.

charge on laundry.

of empty rooms but people (partiers and multiple kids) put right next to me

seemed to be a couple parties with about 30 kids, got a little loud around 1/2am

kids enjoyed the pool

the kids said the breakfast wasn't up to par

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

i also had an issue with the dryer while using guest laundry but was offered free service from the staff laundry

the pool was clean and there were plenty of towels

clean, safe, nice staff, good breakfast, parking right outside.

clean, safe, nice staff, good breakfast, parking right outside.

great accommodations and delicious breakfast

too many kids without adults at the pool so i could not even swim and the tvs are outdated

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

00 for having a pet

so much noise from the rooms around me. it was a bunch of kids and no adult.

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

no guest laundry. no breakfast.

main lobby area, which included the bar and restaurant was totally open

pool area was entirely toooo hot. the room temperature and water were both too warm/hot.

the pool stayed open a little longer

hotel was clean and comfortable. hotel bar is great. food is delicious, and staff were friendly.

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

gym had some equipment that wasn t able to be used but no big deal for the average traveler

clean, nice staff, pet friendly

the spa tub was a real treat

parking is random & returning from a dinner had to park on opposite side of hotel from assigned

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

great staff and yummy breakfast

one of the best breakfast for a motel that is free had a lot of stuff

add a swimming pool

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

would like the pool and spa to be 24 hours.

the pool was great for my little one !!

loved the pool and gym hours

free parking, clean lobby and carried starbucks coffee for breakfast time

the complimentary use of their laundry facilities was a major bonus

only negative was the laundry area

having access to the laundry area where there were 4 washers and dryers

the laundry appliances are old and not too convenient.

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

friendly staff kitchenette laundry facility

laundry

it was nice and clean and had a laundry area to wash clothes at.

oh, and did i mention free laundry

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

the kids said the pool smelled like pee

the food and bar area close too early.

the kids said the pool smelled like pee

especially the pool and how they have it reserved for just your family

gym missed some equipment (like a third of the dumbbells' missing)

the staff the managers bring lied telling me pool was closed just to find someone in the pool 2 hours later

breakfast was amazing

was a nice selection for breakfast

they allowed me a late check out

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

was laundry outside our room on a cart

very accommodating, laundry on site which was great

not enough towels and washcloths no ice bucket kids screaming and stomping dogs barking

was unaware that my kids left many items (including valuables) in the drawers

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

pool is nice bar and restaurant nice as well

indoor pool, large room, meeting area, free parking

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

rooms were clean, perfect for couples and kids