pool and spa tub are not up and running yet, however it doesn't say that anywhere online and i

my husband went down to check the pool ( we knew there were quite a few kids staying this weekend)

parking lot was lit up superbly in the evenings and quick and easy off the highway

from was a tad small. parking lot was at times cramped.

breakfast, cleanliness, the pool

were very nice laundry room was nice to have , especially during a longer road trip , it is nice to be able to

no laundry bag

staff and the breakfast

no wifi

pool, breakfast and gym were averagely good

the breakfast and guest laundry

no guest laundry facility on-site

pool was warm and filled with kids but they were having a great time

the pool was cloudy and cold.

doesn t offer shuttle service to and from airport.

parking was easily available to whichever floor you were staying at

we also enjoyed the bar area for an evening cocktail and the roominess of the breakfast room

the breakfast was generally a standard pre-prepared assortment of breakfast items.

the pool is amazing and my kids love it so much we will return

the snack bar was nice as well

pet friendly, handicap friendly, very clean, good breakfast

service & parking

there is available parking

the wifi was great and i was able to work on projects after returning back to the hotel

value, breakfast

info is only in a welcome email (goodies price list) some you need to ask the staff (how to do laundry)

for example, we thought we could do laundry ( we were cycling the erie canal so needed to do that

i paid $160 for a night away from my kids that i had been saving for months and thought i found the perfect

do not think there is room service

loft is good for families with kids or young people.

from the valet parking to the wonderful food at the restaurant (breakfast and dinner) and the comfortable room

great staff ..great location ..nice gym

i had a view of the parking lot

is somewhat at the mercy of the fancy restaurant and limited room service

best of all the rooftop bar (hatties) with *amazing* sunset view over rochester

free shuttle to our event

there is a bar downstairs

fast easy early check in.

very modern and clean. close to lots of dining options, on site parking, felt safe and secure.

the property is clean, comfortable, and newer. plenty of parking.

self-service laundry and a small fitness center available

was over the laundry, which was in use at 7 am

breakfast, free parking, helpful front desk staff, laundry room $1

staff was very friendly, clean rooms. breakfast is exceptional. on site laundry facility.

only one laundry machine

furnace/thermostat in our room didn t kick on and fireplace was only for show

breakfast could have been better

really love the aesthetics embodied culture and history, what a pleasant surprise to find a jazz bar in the

we stay here every year and like it - oh, and free parking and the best steakhouse in roc

not a lot of breakfast at 9:30, my fault tho for sure

excellent spa

the service at the bar was mediocre

at the hotel there was again no information in the room concerning spa facilities nor meal times

location is tops. bed is comfortable. room sizes good. room coffee v good. gym is v good.

there is no pool, which was disappointing for my kids

i asked for room service 3 times

we even used the pool

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

room---the kids were able to spread out----great pool & we all loved the cook to order breakfast

great gym. room was good sized. hotel in walking distance to some good restaurants.

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

the bar area downstairs was very nice and convenient

the breakfast was not cooked properly using substandard products such as prepackaged potatoes, lame

the breakfast was a little cold but great service

caused the pool to be closed for the first 2 days and the lobby level/check in was a bit mixed up

everything was fine though laundry long walk from guest room with bags of laundry

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

permitted early check in. 6th floor head maid nice.

in college town, cleanliness, facilities (good laundry- you can treat your college student to a couple of loads

pool was stocked with plenty of towels. gym actually had weights! front desk was super friendly

we didn't use the pool or gym so i can't comment on

attatched with a great bar- friendly staff- clean high quality energy, beautiful fire pit and gym area

parking is between building, so it almost feels like you drive into a courtyard

i had to walk around piles of laundry on the floor when i left

i hear the pool and hot tub were excellent and breakfast was available in the am

no room service

the staff. the location. the pool.

could not open curtains to get any light because of the constant people walking and parking eye level with our

free laundry facilities

very wide and clean room and nice breakfast. free self-laundry service available.

washer and dryer (filter) cleanliness issues in the laundry room?

laundry can be done on site, which is amazing and free

it is clean, comfortable, the staff is amazing, the view is great, they have a pool, hot tub, laundry, workout

the pool and throwing up in the garbage can guess we re using used dirty pool towels out of the laundry hamper

2 adults and 3 kids

pool breakfast gym location

the breakfast was very good with a good selection, & the parking was good.

of parking, seemed like a safe area, nice location

the self serve laundry room didn't wash my clothes

there was no detergent in the laundry room (the machine was out of order) and the staff could not make change

i needed quarters for laundry and the hotel had zero (isn't this something you could prepare for, just to be

room we were assigned to you was dirty in the bathroom, tv didn't work, laundry room with loud music was next

the room was next to the pool and laundry area we didn't hear any noise.

the coin-operated laundry and dryer machines are new and clean

laundry machine broken - ran out of detergent - ran out of quarters at the office - not too clean

kitchen was awesome

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

breakfast was good

hot water in shower in no sink hot water no laundry hot water no kind of refund or comp for next stay nothing

no microwave in the kitchen area (they have packaged oatmeal downstairs but no microwave for me to have it with

room quality and great breakfast.

nice staff, great breakfast and very clean

the gym was very small, was a bit on the pricey side for the time period and compared to airbnb

alarm woke us up on sunday morning (smoke was detected in the laundry room but the alarm was rung by the fire

kids were mostly unsupervised even though there were adults there

there was kids running up and down the hallway at night and banging on the doors

awesome pool and jacuzzi

could not use hot tub kids would not get out of it

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

having to do laundry outside the roon

pet fee for one night stay

that i was very comfortable and my kids loved it

the pool was great

had larger vehicle parking at rear of property. multiple machines in laundry room.

cleaning staff very helpful and polite. the laundry room was very nice.

the is a laundry room and price is great

be nice to have tv in laundry room

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

laundry machines was only $1 to use, and they provided complimentary detergent

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

the last day there i went in the jacuzzi changed clothes and wanted to wash my laundry plus wet bathing suit

breakfast was adequate.

free wifi was slow

love the pool area,

they dealt with my crazy kids great

kids came in to use the pool and they were out of control

room was large and well stocked with kitchen supplies

room has a full kitchen and all what you need in there

room needs a good clean-up, and laundry people make sure the towels are clean

and the laundry room is decent

the cost to was clothes and didn't have change machine to get coins to use for laundry

common areas, hallways, elevator, entrance/exit doors and laundry room need constant cleaning/disinfectant,

the laundry room was also messy

in which she finally gave me a laundry bag

the rooms the pool just the service was great

the indoor pool was warm and the gym perfect for me

not enough handicap parking

restaurant was amazing and we loved the hotel and pool area.

that s the whole reason i took my kids there

the bar staff. we ate there. didnt have good customer service experience

pool

wifi never worked during my 2 night, $350 stay

pool is too out in the open

full kitchen stocked well with dishes, laundry facility was nice, bed comfortable,

free laundry

workout room hours were very limited and was in the same room as the laundry room thus making the room extra

having a complimentary laundry was really appreciated

on-site laundry- clean, tidy, just be sure to look carefully at the machines as they somewhat look

guest laundry was much appreciated

apparently they were still in the laundry

there were a lot of kids running around , some loud and unsupervised.

holiday inn next door let me park and charge in there parking lot

one could very easily slip and fall, especially young kids and older senior citizens

full breakfast included

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

gym was too small!!

nice breakfast in morning

very friendly staff, nice pool

parents let there kids stay in rooms alone, so there were a lot of kids running up and down the halls, knocking

the breakfast was so good.

was really working hard trying to keep up with demand while the people in the back part of the kitchen seemed

she gave my kids each a bottle of water to take to school with them as well as a snack

clean friendly staff breakfast pool

laundry and they hold your luggage for up to 24 hours after checkout which is very

a whole family of five who appeared to be living there coming down the stairs with a huge this of laundry

the room size the vending area the laundry area

they do have vending machine and a laundry site able for use

laundry facilities on site

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every

one does not have free laundry like the other home2 suites in the rochester area

like it all for.our.ahort.stay breakfast.l was outstanding and the kids loved the pool

gym with accurate scale

beds were hard and the kids were terribly loud

they have on sight laundry washing and drying

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing

there was a smell in the hall when you went to the laundry room

i asked for the wifi log in info and she snapped and said ma'am it's in your room

traveling with a pet is incredibly hard especially staying at motels but the staff at this motel 6 were so

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree so that was

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree

clean, comfortable rooms. appreciated the laundry facilities. great breakfast!

love the kitchen amenities

the pool was closed as they were doing renovations.

the gym was closed due to covid!

it has a gym and a swimming pool the kids will like

laundry was free, but had only one machine and it was already in use while two big laundry baskets

very loud noise of laundry machine or heater. cannot go to sleep

the laundry room had no locks

75.00 pet fee for one night was exorbitant and unexpected

nice shower. people were awesome. you allow my pet.

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of

very clean, decent weight room as far as hotels go, the pool is clean and taken care, nice breakfast including

the rooms are spacious and the kitchen is perfect.

hot tub, breakfast , pool and cleanliness

kitchen did not have enough pots and spatulas, and there weren't enough garbage bags provided to

this morning when i checked out, 2 housekeepers were hauling a large bin of laundry up the stairs, clearly

the staff was very friendly and i liked the on-site laundry.

the breakfast was adequate and there's a laundry room which was handy.

pet fee

the fellow in charge of breakfast has been there as long as i can remember and is awesome!

fact that i paid full price and was not notified that the pool is closed for a few months and no laundry on site

loved the breakfast, the pool, and the staff

very nice beds, wifi, excellent breakfast, directed me to a local restaurant.

great location, easy parking, decent breakfast

my daughter enjoyed the pool

we had to carry each pet inside separately, a room closer to the elevator would have been great, but to be fair

parking lot was slippery.

step over from the parking lot needed a railing

breakfast and the beds wer very comfortable

the pool was very chilly so we weren't able to enjoy it.

large vehicle parking for people like me who need it, laundry machines for guests, coffee available 24/7 & free

there was no detergent available for the laundry, and the vending machines were always broken

it had 24 hour laundry facilities and the room was spacious

you can do your laundry

the breakfast was great! waffles and boiled eggs.

previous guest's dirty laundry on floor under nightstand and bed

upon checkout, i did advise the manager of the laundry list on

the room has been remodeled clean, comfortable. pet friendly is always a plus for us.

area wasn t safe, saw drug paraphernalia in the parking lot in the morning

parking right in front of door, perfect.

the laundry room sucks

i was told the laundry had not been done

wifi was free though unsecured, and enough outlets for our needs

we weren t in the main building but the boom-boom from the bar we heard till about 2:00

tv/wifi didn't work right

it was clean, and the pool, gym (albeit a little small), and laundry room were all good

each time it's always a great price the staff is very friendly and helpful and they have free laundry with as

laundry was free, they have a restaurant inside and the pet fee

the dryers in the laundry room took several cycles to dry a small load of laundry

despite multiple attempts, i could never find a dryer that functioned in the guest laundry.

the hotel laundry was easy to use and the hotel has supplies you can purchase to use

really appreciated the laundry, and breakfast was good

the ice machines and half the laundry machines said out of order

had a room next to ice machine, laundry and elevator

if times when i went to the front desk there was no one there, just a sign saying they were doing laundry or

my husband was in the hospital and needed a place to sleep and do laundry

they helped me figure out the laundry room

dark parking lot

service was great. staff was great. facility was great. parking was easy.

we were on the first floor near the parking lot

pool water cloudy

and bathroom, especially was dirty, ac hardly worked, no parking available getting in late, hallway was dirty

location, room was clean and quiet. i am currently disabled, parking spots were good.

clean and free breakfast

sure enjoyed the fridge and microwave in our room lots of hot water in our very nice bathroom breakfast was

specious room. elevator. free parking

cozy pet friendly

the dunkin in the parking lot was a plus

wifi good too

free breakfast