pool was smaller than expected, considering the fitness room was huge and there were so many rooms

kids were playing in the hallway knocking on doors.

are a few potholes in the parking lot right in front of the hotel that should be addressed

parking can be a hassle

breakfast was included in our stay but the staff only gave me 1 coupon for it when i checked in

laundry is 3

they are extremely pet friendly

great breakfast. kitchenette in room

parking which is new, couldn t log onto wifi and staff were unable to problem solve why my last name and room

breakfast was hot and appreciated so much

comfortable, clean and actually quiet besides breakfast hours

breakfast and size of room

pool hours could be extended! i would have liked to see a hot tub!

other than the chlorine in the pool, we liked everything else.

heated pool and free continental breakfast were great

the pool area was packed and there weren t many staff members around if there was a problem.

the breakfast was delightful as well

paying for breakfast.

water park wasn't open

staff was kind and helpful, breakfast was great, the pool area was amazing, snack bar in the pool area, restaurant

ice machine poor laundry facility as an established guest was asked to provide a cash deposit the carpets were

laundry

put me next to the laundry room they tried coming in my room twice with out my permissions and they checked me

with good water pressure, the staff was nice and helpful, the wifi worked well and they had guest laundry

poor parking and no breakfast. there where not enough towels either.

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

laundry facilities in the room was fabulous

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

place if you want kitchen and laundry amenities

there was no info in the room as far as breakfast time or wifi

the available trundle beds provided a place to sleep for all 3 of my kids

went to ask if i could take my breakfast to my room, and the nice young lady at the front desk said yes and

bed was hard and i had neighbor kids running thru the halls at 11:30 at night when mine were asleep

bed was hard and i had neighbor kids running thru the halls at 11:30 at night when mine were asleep

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

pet fee

the lobby tables don't get wiped down very often, so at breakfast, it's hard to find a clean table

neither of them had all of the equipment you would expect in the kitchens

pool and very clean.

the free laundry imenities

they have a pool table and also a laundry room that is a courtesy for the guests

loved having 24 hour access to the free on-site guest laundry with detergent

very nice and clean room love the outdoor hot tub and fire place bar was great as well

was great and it was during a snow storm and they were very nice and worked hard to clear the parking lot and

i didn t like anything but i was glad they had a laundry room

there were two people in the room but the only one set of towels i was told to go down to the laundry room to

the laundry ladies are adorable and help you when you need

furthermore, there was a large dog staying there (they are pet friendly) that would not stop barking

no in room wifi, no breakfast, mattresses were worn out.

by a rude young woman who was out of uniform and seemed like she has just been asleep in the laundry room

i like about the hotel that it was pet friendly but everything else in the hotel i did not like laundry room

detergent available to purchase to do laundry

there 5 nights room was never cleaned had to bring my dirty laundry to service desk to even get clean laundryud

the smell of marijuana in halls, piles of cigarettes butts on ground near enterances doors, laundry prices to

we stayed here for 2 wks+ during home renovation, with our kids including infant

the room pool everything honestly

breakfast was good and the kids enjoyed the mini belgian waffles

the breakfast great

location , clean, price, breakfast, wifi, parking

breakfast - requested gf options and gf bread and bagels were made available

breakfast was not that good powdered eggs and potatoes

the room was wonderful. the pool was amazing. the breakfast was awesome

breakfast was good, internet was fast, etc

enjoyed the gym

location, social evenings, laundry facilities, courtyard

have to walk too much if you are at the other side of the hotel to get to the laundry

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

pool, basketball court, clean room, free laundry

the laundry room was

breakfast was well stocked and ran pretty smooth. good stuff too.

renovation in lobby, pool & gym!

parking lot was a hang out for locals

the hot tub was out of order, and the pool room was crazy hot. the pool was very nice though.

location with a working pool & jacuzzi

laundry

my second room which was 24 was next to the laundry room the staffs came in at

the laundry room window was broken

parking

has big parking

room, with full size refrigerator/kitchenette; lots of storage space, convenient laundry facilities

like that it has laundry facility, the rooms and the staff provided excellent customer service

the laundry and snack machines are so convenient

i like the rooms and that it has laundry.

enjoyed all the amenities, the large room, and the kitchenette and the laundry room

the host at the bar was very nice and generous

the food was great and breakfast was the best selection i've ever had

pool area

break fast, kitchen staff

breakfast was great, happy hour with snacks were great

tje only downside is there isn't a pool pr hot tins or laundry facilities but for a good value, inexpensive

wifi worked 20% of the time

the location for me was excellent, parking lot is well lit

continental breakfast.

had a nice breakfast area

it was great to have the bar and food available for purchase on property

great staff and comfortable beds. the pool for grand kids to use.

wifi only if you had hilton honors, who does that any more? $9 for continental breakfast?!?

got sick off room service,the first night

there was a really nice ratio of landscaping and pretty trees and bushes to the parking lot

it had a very cute kitchen we were anxious to cook

no breakfast

this is a 2 star property and the rooms does have a kitchenette without any pots, pans or any cutlery

breakfast was the worse

i did not have the breakfast

the room we were first sent to was not ready, dirty laundry on the floor. seemed understaffed.

people were vaccuming at 9pm laundry going at 4am (community laundry)

i didn t have breakfast

the breakfast chose's

breakfast sucked.

of trash in the parking lot

no comfort height toilets. no access to guest laundry due to hotel renovations.

laundry room was a big plus

the laundry room a plus

breakfast was great along with easy parking

room service dirty dishes in hallway in front of room when we checked in (3pm)

found dirty laundry under our bed, one of the light switches didn't work, no carpeting in the hallways due to

only downside is there is some remodeling going on but didn't bother us much other than the laundry room was

decent place, good size rooms, no laundry one ice machine.

professional staff, good hot breakfast and clean

not enough parking!!!

breakfast, laundry, location

i can't review the gym or pool facilities as i did not have a chance to use them

people should not be allowed in breakfast food area barefoot.

pool size was very disappointing

comfortable, lots of options for breakfast, clean

, staff was very ignorant to the fact or sympathetic about the situation , pool out of order, laundry room was

only criticism i have is the laundry there like the bed linens and towels all smell funny

was closed, staff had no quarters for the laundry, hotel was out of shampoo

it. was clear in the parking lots of snow and ice

the pool and hot tub were closed for maintenance.

breakfast buffet was excellent. pool area was excellent.

kids had fun in pool

parking in an open air garage with protection from storms

lots of kids

on site actual gym. wait staff at bat was very friendly

convenient location and vending machines with laundry ashtray provided for smoking

parking is a little sparse but wasn t bad.

the tv worked well, and the wifi connection was quick and simple

smoking rooms

the wifi doesn't reach very well

no laundry facilities

on-site laundry

good laundry facility

was right around the corner and the laundry room was right beside us

was on a travel assignment for work and one of the reasons i chose this hotel was because it had laundry facility

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

no hottub in pool area

recent renovations, cleanliness, free breakfast, free popcorn, pool, and hot beverages were all highlights

rooms were beautiful, staff friendly, great value, wonderful breakfast and the children loved the salt water

full size stove with oven and full size refrigerator in room with fireplace

room was small but i requested tub with grab bar and they delivered.

the are where people serve eselves breakfast was a little cramped.

rooms are small even for wheelchairs accessible rooms, they only have one lift next to the big pool not the

lucky's bar and grill - attached - is also

breakfast staff was super nice clean hotel bar connected in a good area

to laundry'extremely noisy'doors banging all the time

staff, very clean room, comfortable bed, the suite made it nice for the kids to have their own television at

comfortable and good breakfast

clean and great breakfast!

quiet , clean & comfortable; good breakfast.

laundry machines out of service

the room smelled, the wifi didn't work, the exersize room was closed, the service at the restaurant was bad

staff, pool was nasty, hotntub not working

this hotel does not have the nicest rooms, my kids loved the pool area

water damage, hot tub was closed and room service

good price for room and on laundry, but thats it.

only due to covid....no breakfast- no pool

wifi was down so checkin was painful

no breakfast

i would suggest the carpets to be washed regularly or removed

room next to exit and across from staff laundry

advertised pool and spa but both were closed for repairs

the room was more than i expected, the pool was great for our teenager.

the parking lot is nuts

first-class breakfast!!

no breakfast

also, the pool area floor is really hard on the little kids feet

friendly staff. great breakfast bags

parking was adjacent to the hotel, safe and well lighted

huge room friendly staff clean pool and hot tub comfy beds

wifi as a bit weak at times

easy and cheap option to do your laundry

and handy guest laundry

was super clean, laundry room was open 24/7 and the complimentary drink was a nice touch

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any

there is also a laundry facility available for hotel guests, which is very convenient

having a gym and laundry on the same level as the room

complimentary laundry not so great.

my kids were happy not many people in the pool area left in uncrowded but lacked a hot tub.

the kids ran up and down the hallways throughout the night they took over the pool diving when there

having a gym and laundry on the same level as the room

small parking lot for big vehicles.

friendly staff, great pool, excellent breakfast

breakfast was the best since covid changed most of them

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name

breakfast was good , standard continental breakfast but did have 2 flavors for waffle mix which was

location and pet friendly good breakfast nice pool.

spa and pool maintenance

breakfast was great. the pool and hot tub area was clean and always had plenty of towels.

staying with kids and an infant the trash fills up quick with diapers

clean and safe. also, had needed amenities and breakfast

staff member that does breakfast was rude, impatient with kids( yelled at another guests child), she walked

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

the hot tub and pool were nice and breakfast was good

there and i was able to get in at 1 pm and the room was very nice nice warm breakfast nice warm pool and hot

there is laundry for $1 wash/dry so you can head home with clean clothes

pool, breakfast and parking make it even more enjoyable

despite covid-19, my kids were able 2 swim safely & they provided a surprisingly good bagged breakfast because

booking online and paid ahead of time i was aware it was pet friendly but did not realize the pet fee was $75

hot tub but the pool was nice and warm

the laundry room is very useful and the front desk has laundry detergent and quarters

there was a gym

good breakfast. room was spacious. bed was comfortable

pool was smaller than we anticipated

breakfast was great but the room is very small and there were a lot of people so i had to eat

free parking with lots of spaces available

nice hotel, clean rooms, nice beds, free wifi and free parking.

pool is small but the kids still had a blast!!

front desk employees were very courteous and offered suggestions for parking at event downtown

couldn't get in wifi and construction woke me up rreatedly

smelling hallways, moldy peeling wallpaper in laundry area, broken security door, food quality was poor

did not partake of breakfast.

staff is nasty with customers, dirty needles in the parking lot.

breakfast could have had more selections

and it was nice to have breakfast good morning

filthy laundry room

i also wish laundry rooms were kept better

had to go to laundry room for more

he told us that they might cut off our wifi

it was noisy because there were a lot of families and kids there this weekend

breakfast was good

it would have been nice to have an indoor pool/hot tub because it was the middle of winter, but the outdoor

clean, great breakfast, staff very helpful and polite, nice pool area, decent location, good spacious rooms,

bed was comfortable. rooms were great. loved the breakfast!

were lucky enough to receive a room upgrade, the breakfast was wonderful and the location was

guest laundry area clean and pleasant

and had a mini-kitchen

super comfortable beds, well equipped mini kitchen, large rooms, great location!

kitchenette with full size refrigerator. the outdoor patio space was nice too.

thoughtful items like kitchen roll and dishwashing liquid provided as well as kitchen napkins

laundry machine was broke.

big piles of dirty laundry on visual site that the front desk staff washes and puts away

area was safe and quiet the attached restaurant and bar was handy pool and hottub was sanitary the staff was

breakfast was from 6-10 which was a nice surprise since i am normally never awake early enough to

parts of the building was in disrepair, including the safety bar for entering the spa tub

excellent parking lot for when we gotta pull a trailer with us

staff was friendly, rooms were clean and breakfast area was very clean and coffee was good.

breakfast was beyond expectation

breakfast is minimal, but still adequate

very cheap, donnie s in the parking lot

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

swimming pool kids can be heard in the rooms upstairs

tv remote needed batteries. consider the bar area opening earlier instead of at 5 pm.

the location was great. good pillows! good fitness center.

the pool was large and clean

was a very comfortable room! very roomy. i really liked the full kitchen and large bathroom!

breakfast and pool

ev charging

kitchen was stocked with dishes and cookware

laundry to reception just before 09:00

speedy delivery of room service

breakfast was delicious and room service was very quick

the bar downstairs was sufficient for what i wanted

poor bartender/waitstaffer guy who was left alone, trying his best to care for both the bar and

they did have trash bags in the trash cans and they also didn t have dirty laundry bags either

location, nice gym and comfy beds

the wifi is slow and unstable, making it hard to work at night if you need to

the rooms have everything you need and are spacious. the gym is nice and the location is good.

easy access, quick internet, and i love the bar downstairs

hot tub by the pool wasn't working

the parking lot was not well taken care of at all and i nearly fell several times

the breakfast was not the best - the eggs were very grainy and the pastries were definitely dry.

room was ready on time but was missing one thing and they were quick to get it to us, the whirlpool tube worked

very clean and updated. good breakfast

bed linen had not gone through the laundry

no breakfast and laundry facility.

the free breakfast was excellent and the location was perfect

kids partying all night in surrounding rooms

the rooms were very clean, breakfast was great

no quarters were available to do laundry on our last morning there

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

breakfast and pool and location 10/10

food service, no room service

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

close to rooftop bar and grill and mayo sports to include pwc bldg.

wasn't told about the gym on the 18th floor that i had access to

wifi didn't work during my stay, which was super inconvenient considering i work remotely

not a pet friendly hotel. room was terrible. not a 4-1/2 '' hotel.

room was right next to a utility or laundry room

there s a laundry facility & gym but i didn t use those on this occasion

free wifi was weak

the breakfast

there s a laundry facility & gym but i didn t use those on this occasion

room had plenty of mirrors, bathroom light was nice, free wifi is hugeee plus

had hoped that hotel bar bar area was still open but the staff gave of plenty of alternatives with directions

location. cleanliness. gym.

enjoyed the comfortable beds, great location, great hotel bar and access to the parking ramp via skyway

wifi in room was not free, as advertised

the bar manager is fantastic

renovations were taking place affecting the bar and restaurant area.

room service, didn t speak a word english, didn t make my bed, toilet paper wasn t filled up

swimming for the kids and nice rooms.

swimming for the kids and nice rooms.

thankfully the industry has adopted unscented laundry products on linens and towels

i liked the rufus bar and the bed. the bed was very comfortable.

in both restaurant and bar the menu was poor and not even close to a dinner menu

an then they ran out of orange juice leaving only water and coffee for kids to drink

wine at the bar was crazy overpriced

for early check in would be nice but they did allow a waitlist which got us in about 5-10 min before

$16 for an omelet and $14 for wifi

very clean and trendy. room service was fast.

wish the room service tag (for breakfast) gave a heads up on the extra charges

gym was great, staff was helpful in recommending local places to check out and room was just right

hotel employee in the bar was super and the housekeeping staff performed magnificently

no morning breakfasts other than room service

the gym is okay-it s a bit small and both peloton bikes weren t working properly

the bar and restaurant. nice spacious room

limited room service hours

it would be nice to have laundry service on every floor.

the breakfast was amazing and the kids loved the pool

else including, cleanliness, view, and all the staff was great, the room was amazing, breakfast was good, the

is not a great choice of restaurants nearby, staff suggested a chinese restaurant across the parking lot where

the breakfast was wonderful

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

laundry room did not have a chance machine and front desk did not have change either at the time

every time we were in the elevator we helped get kids back to their floor because they had no key

the room service when i ask for more blankets no one showed up

breakfast, nice room and good room service with laundry facility

man was wierd and rude it was my birthday weekend they made me feel wrong for going out to the bar and coming

room service was excellen

nice pool

good sized room with the sitting area and kitchen area. good location.

guest laundry on site - had to drive a few miles away to wash our clothes (refuse to pay for hotel

room service was fast

very unhappy about the mini bar being the only refrigeration unit

and didn't like the idea of paying for wifi services

the staffs were amazing from the room service to the reception staff.

breakfast had some good selections but i'm not a huge breakfast person myself

i m not take breakfast

first time eating at the breakfast cafe

location, competitive price, pet friendly

we brought along our dog, and it would have been nice to have pet relief station closer.

the room was nice, and the bed comfortable. also, the downstairs bar was very elegant.

bar on the 27th floor was sold out, so i could not check this out as i wanted to

room service was horribly expensive and valet parking was expensive. room was small

we used room service once and it was fast

modern chic with a historic twist! mature, no kids, very quiet rooms perfect get away

lobby is beautiful, closer to where we were headed for the weekend and the kids loved the pool

the gym is great- a lot of variety and lots of machines

good gym and pool with excellent opening hours. clean and good atmosphere

i loved the added bonus of the sauna in the gym area

pool was amazing, and the beds were so comfy

before i made reservations i asked if there was laundry facilities

was a laundry list of issues , no staff was willing to help or something to justify

no laundry service is unacceptable

the self serve laundry on the 3rd floor - only 1 washer was able to accept coin and neither drier was able to

the gym was pleasantly spacious and clean with a large variety of cardio machines, free weights, and

no laundry on premises

did not like that there was no laundry room to be able to wash our clothes

well, we didn't like the fact that there was no laundry facility on site and had to visit a laundramat to wash

website says you have laundry but you actually don't.

no laundry facilities. location good but not central to restaurants. no room service.

loved that they had laundry accessibility and a latte machine on lobby floor

laundry wasn t advertised to i had to drive out only to find they did have laundromat for

also the laundry that guest could use required coins to work however their coin machine was not working so

just didnt like that we had to go all the way to the laundry room on the lower level some where for a microwave

, inside pool, gym, chrome cast in the room, etc

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

the swimming pool is kids favorite although i used the mini-gym more

kids found someone's prescription for muscle relaxer in the unlocked safe, so it obviously wasn't

i wish it had room service n maid service

hotel employee at the breakfast buffet