they were also very helpful with the laundry service

there is a laundry service, but that is a same day turn around if you submit items before 9am

easy parking near front door

they mentioned restaurants hours, but didn’t mention bar opened earlier

plenty of parking at what for me is a driving spop.

breakfast was great, its fresh, delicious, staff is very very helpful

breakfast, comfy chair, good brown bread, proper butter with a jug of coffee

refurbished rooms. super clean. comfy room. decent breakfast. plenty of parking onsite.

a little bit old furniture-bed not many selection at buffet breakfast

good parking

pool, staff and room

the kitchen needed a few things like towels for drying dishes and an oven.

as mentioned in the description it has a shared kitchen but we were unaware we had a shared apartment

apartment, they could end up with strangers in the adjacent bedroom and the living room and kitchen is a common

kitchen / living room is shared with other people.

the breakfast, the friendly staff and the cleanliness.

there is no reserved car parking. had to struggle for car park.

excellent breakfast with a view

breakfast on the top of the hotel with nice view

good choice of food for breakfast

there weren't enough towels to use in the swimming pool, and the excuse given was that the laundry person was

expensive and not cleared wifi connection and password

30pm and this was too late for me so i had a lovely burger from the bar menu

erratic wifi with periods of slow service

were fast and clean, room was expected quality, everything worked: tv lights bath window, breakfast was hot and

even did our laundry

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

loved the honesty bar and the staff were very welcoming hosts

and to be picky: the breakfast is very lovely, but every day the same

breakfast and dinner were excellent, taking care of all the details

quiet, modern facilities, friendly owner and great breakfast.

i slept like a baby in this comfy bed :-) breakfast was incredibly good, you have a choice of virtually everything

the helpfulness of the people, the breakfast, the building.

besides that, i slept like a baby in the comfortable beds and woke to have a delicious breakfast - eggs, pastries

the breakfast was amazing and the host is absolutely friendly and helpful

they said they have laundry and dryer with additional charge

arrogant staff who can't explain why the hotel doesn't have a laundry room, they just say that we don't have

was dirty, toilet had tiles hanging off , toilet door lock broken, beds not done over 2days no laundry changed

fast wifi ~150mbps

emailed to ask if there was room service, they replied and confirmed there was

extra money for room service that sort of did not sort of exist

the weather meant the gym - outdoors - was almost unusable.

free airport shuttle

clean, modern, great service, great breakfast and free shuttle to the airport

restaurants and bar on site

room, good wifi, friendly staff, free parking

good breakfast included in the stay. close to the airport and has a shuttle.

it was clean, wifi connection was good, the staff very friendly and breakfast was superb.

the hotel went above and beyond to get an early check in as i was not feeling well

however, the breakfast was very good

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

the girl bringing back laundry noticed that my robe was too small

wanterd an upper floor 1200€ precharge for potencial expenses for a family ,4 members 2 of them kids, in a

rooftop bar did not serve snacks

the common areas, such as the pool, spa, and restaurant, are of international standard, with sophisticated and

no supply of iron board and limited laundry time slots

your only option is to use their laundry service which also takes

to iron your clothes you need to send them to their laundry service for a fee

have to go thru expensive laundry to iron a

réception staff were not particularly friendly no iron available, there is a (quite expensive) laundry and

very expensive basic rooms and the gym did not work.

i booked ibis particularly as it is a large chain (assuming it had an operational gym) but when i arrived, i

breakfast was very average

an insane amount for one day taking on account that the hotel don’t have facilities such as gym, pool

breakfast was great

i’m used to unscented laundry soap

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

the room service food was of a good standard

kids had a pull out couch that was not very stable

need more lifts, and a rooftop bar would be the only thing missing

the pool is very nice and the garden also

the breakfast can be improved. it doesn't match the quality of the hotel.

great place with amazing garden, breakfast in bed and a most kind hostess - highly recommended

garden and swimming pool are great options during the summer, and kids will like the cute animals in the garden

the gardens are huge with a swimming pool / tennis court / and hundreds of orange and lemon trees to walk by

and accomodating staff beautiful location - can see sunset nice rooftop bar and swimming pool comfortable and

family (from kids to grandparents) enjoyed this hotel so much

roof top pool lovely with a bar serving snacks too

the bed is always comfortable and the wifi is great

there was no food included in the room service after 10pm, there was no water in the room service and i had to

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

the pool/spa area wasn’t too inviting but we didn’t care.

near my business destination, friendly staff, clean rooms and well equipped, uncomplicated wifi use, easy

they were constructing the spa & wellness, which also was one of the arguments to book.

we did not try the gym nor the pool

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

great breakfast and laundry service staff were very helpful.

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

sumptuous breakfast with a great selection of food

the breakfast was fabulous such a wide choice of food

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

the outside laundry company who fail to follow instructions

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

details say there is 24-hr room service but this is not the case

wifi was good and the hotel is nearby the waterside and 50 meters from some good restaurants

gloves were not provided, and neither was a laundry airer to hang the clothes after they'd been in the washing

wifi was poor at times to do some remote working

enjoyable having two grass cutting machines working next to you while you are laying around the pool

no rules for the kids

kids loved the pools and we had a fantastic time

laundry service is a joke

the breakfast is outstanding with huge variety of quality products, kept me going all day

wifi kept disconnecting on 8th floor

- problematic wifi

wifi was poor, at least on 14th floor

no restaurants nearby, but they offer food and meals. breakfast was included and was delightful.

only thing that i wish could be better is to open the restaurant and bar early

breakfast is the only food offered

the pool was nice

very friendly manager who cooked a delicious dinner and breakfast

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

laundry service is not working

breakfast was incredibly

gym and room quality

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

didnt have any place to kids for play

spa area ( swimming pool, jacuzzi and the fitness center) are paid apart, unless you’re staying

- very nice rooms - excellent breakfast buffet - superb spa area

want to extra charge for kids bed but i didn’t order it in booking and they allowed to book with small kid in

not possible to borrow iron, only chargeable laundry service, poor breakfast

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

there should be a better system of locking the room door - especially for those with kids

room service took a little long but was early in the day

the gym was available 24/7 which was perfect, great location to the city centre.

(we asked for laundry, parking, restaurant etc) super large and

they were having problems with wifi and so this was a disappointment

wifi was slow. dislike paying the room in full upon arrival rather than morning after.

the bar and lounge at reception were small but we eat out so no issues really.

wifi, difficult to get online, only one electric contact to charge mobile phones, tablets etc in

they didn't explain how the laundry service works

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

close proximity to metro, laundry and supermarkets

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

10th floor is a little mustier, and perhaps shared space with laundry facilities

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

room service but with many options to choose from and delicious and fresh

was no menu in the room for room service or info book next to the phone to show the number to call for reception

the room was spacious and the sofa bed setup for the kids was good

the room was closed to the laundry or something that was always to much noise

steps from metro, close to grocery, laundry,restaurants

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

noisy in the day times and also we could hear the laundry machine in use at night time

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

gym was nice and the staff were very helpful

the receptionist was so nice and went out her way to give us an early check in because our flight was very

don't like the idea of an extra charge for wifi

the hotel has laundry services that you can pay to have your clothes ironed

don't miss the swimming pool if you book there

the swimming pool

the gym

bed was comfortable, water pressure was nice and wifi was reliable.

please have a laundry service. i had to wash my clothes in the shower booth.

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

there's room service for 24hr with good quality of food

the quality of the room service food could be improved

wifi really was not satisfactory

the laundry and towels were new and clean. the room was clean.

lots of restaurants close by, as well as laundry and convenience stores

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

laundry service was very efficient

wifi was the worst i’ve found in my long hotel experience

hotel in lisbon for stay in average money rooms are big they have very good staff gym is also

wifi and the lighting in the bedroom

vegetarian food, not enough choices for room service

the breakfast is nice and a good selection of food is available

excellent and quick bar service

stuff,helped me with laundry quickly even if it was after 5pm

iron not available in room although hotel has paid laundry facility

challenging if you have kids with you too

it's not appropriate and safe that kids or old people stay apart from family in different floors

friendly staff, charming small cocktail bar in the lobby. the breakfast buffet was excellent.

one is requested to send clothes in to the laundry for ironing

laundry

the laundry service was very good and cheap

room service was well done every day.

you need to reconnect to the wifi every day, and the wifi connection in my room was far from good

the breakfast was included and it was terrific with lots of hot and cold choices

breakfast was good including my wife who can only eat gluten free food and the bar was very

breakfast was good for the

was the breakfast room, not a place for dinner

the breakfast was a bit lackluster. not many options.

the staff are very friendly and helpful, the small swimming pool is cousy and clean, to take off your travel

great breakfast selection, the staff were super friendly and attentive.

clean, convenient, great staff, nice pool & nice breakfast

wifi could be better, but still did its job

the pool area was nice during such hot weather, guests and staff are always super cool.

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

comfortable bathroom, strong wifi signal.

the room was big and clean the room service was fast

the laundry service was expensive for what we had better off going to a laundry matt near by

laundry of

strange part is if we gave something in laundry then we need to go to reception for picking it

forcing guests to use laundry service just for ironing is not pleasant at all

friendly staff, the lady offered early check in, and very kind, the amazing location, nice rooms, etc, etc

perfect except the laundry it’s too match

had such a spacious room, my kids really enjoyed staying there

room service and cleaning

rooftop pool is perfect for relaxing with a wonderful view, we used the gym there as well

the breakfast was excellent the wifi was very good the pool was nice &

staff service facilities amenities room service

asked for late check out and got till 2 pm. perfect

luxurious, great hotel bar , comfy clean rooms

no gym

breakfast was very good...loved the cakes. kids enjoyed playing the piano.

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

convenient location, large rooms, good breakfast. fast wifi.

there was no notice when the bar in the hotel was not open.

liked the hotel to have its own restaurant but they offer a, i think its a delivery service or room service but

wifi access in the room was strong

the coffee/cappucinno for room service was bad

the breakfast service was excellent

reasonable selection of food for breakfast

location but that was a given . good wifi and breakfast .

also the fact that there was no room service was very

laundry was expensive

the bar area comfy and service great

the breakfast excellent value with plenty of choice

the breakfast was great

used the gym which is well-equipped and has windows to the outside

wifi really really weak in our room, it was almost impossible to connect to the internet, a great

although staff readily supplied a jug at the bar but we had to ask each day

really like turim alameda, except for the wifi being ridiculously slow

wifi did not worked at first

we were tired so we just had their bar food but it was tasty

also: we were charged laundry by mistake and had to get a refund

bad room no air, bad smell dirty dusty, breakfast empty trays liquidy eggs, burned rubbery bacon kids left on

good food in the restaurant and for room service

the hotel is close to 2 subway lines, the gym and the swimming pool are greats.

pool with spacious landscaped gardens offing shade

staff at reception, the privacy, close to public transportation and restaurants and markets, laundry,

we did the laundry service and it was great.

laundry

cleaned every day, fresh towels daily, cleaned up after our toddler made a mess, even did her laundry for free

not pay for early check in

location (close to the metro, laundry services and supermarkets), the room facilities (the availability of a

no laundry service, noisy rooms, ac not working

got a complicated bathtub-box after the first night i got a room for disabled people above the laundry/kitchen

breakfast was great with hot and cold dishes, fresh fruit and a cappuccino delivering all sorts of

was there for three days, and it was an unpleasant surprise to find out that the room service did not clean the

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will

sometimes the wifi was not working very

comfortable clean room, friendly staff, free wifi and a decent breakfast

room was clean and bed and pillows were comfortable and wifi worked well and it was centrally located

no view to the outside simplistic wifi never worked overpriced

laundry service was expensive

cleanliness, location, friendly staff, pool and the 12 noon check out

small rooftop pool, will visit again

pool is smaller in real life than it looks

rooftop pool was great with supplied towels

room service is fast, staff are nice

i didn’t like that the bar wasn’t open 24/7 - i love their service and carioca!

breakfast was ok but for a 4 stars hotel, i expected a bit more of choices

the mini bar was well stocked with a variety of beverages

great staff, bed, location, wifi

the only things i would add are vending for drinks and snacks and laundry for the guests to use

a small refrigerator in the rooms would be great and a self service laundry would be amazing.

we did not have wifi for our entire stay

very comfortable bed, nice breakfast. there is a nice fish restaurant near the hotel.

size, bed is very comfort, bathroom is renovated and the breakfast is pretty good

they charged me an exorbitant amount of money for laundry when they never mentioned it before hand

to pay for services in advance, like laundry and car park

the gym and pool were adequate for a city hotel

moreover, they have small but good enough gym

good wifi

was in a room closed to the laundry and it was impossible to ignore the noise earlier in the morning

i have no idea, i have not used the restaurant! the services are good, laundry is fantastic!

there is a living room for guests and a laundry available

the laundry service was not available in the afternoon

an unpleasant smell in the room, maybe because it was on the eighth floor, the same one where the laundry is

we also wanted to get our laundry done so we found a pick up and drop off service and the reception didn’t

window overlook other people's apartment and hanging laundry

breakfast is quite good too and there was a laundry shop right next to the hotel, very convenient

room was small for us traveling with 2 small kids i didn't like the cleaning product smell in the room, but the

fine for couples, would not come back with kids

also there was a self service laundry nearby

166 euro for laundry that cost 60 euro, they left the laundry receipt on by mistake

the hotel bar is pricey

arrived early and we got a free upgrade and early check in which was amazing, lovely friendly staff, room

air con wasn’t great in our room - kids room beside us was

walking distance to the mall, many restaurants and cafe as well as laundry shop

we also had a delay with the laundry service and had to ask about our clothes multiple times, always faced with

the breakfast was a real treat on a morning, we also enjoyed the gym facilities

good options for breakfast, decent spa and gym

the decor is very zen and relaxing and can we talk about the haman sauna/spa and indoor pool

special thanks to elsa, joao and victor at the reception, leonel and bernardo at the bar and restaurant, and

they also provided a great room service and a gluten-free breakfast every morning

with windows that can be opened - it was perfect to have some fresh air - but some others (kids were there)

everything in the room and bathroom was brand new, the breakfast was rich and varied and we could rest the best

breakfast, very frienfulland helpfull staff, always smileing, all the facilities in the room and

noisy. had a room at the front above reception. laundry truck delivery at 2am!

there was no laundry service during the stay (they told me to go to the laundromat down the street

they were very nice, served us from the bar even though it was closed already

gym, staff, value for money

weak wifi

hotel provides very slow cleaning service, however there is a self laundry services 2 minutes from the hotel

plase, nice room, esay to any transport, great location, groceries store very close, laundry close

is amazing, location is the best, very clean rooms, great breakfast and attentive staff, bruno is amazing and

and the wifi on the smart tv didn’t work

great breakfast, close to the metro,really good beds , wifi very fast and easy to connect.

nothing really, it was very pleasant. the laundry service was very expensive!

shops, laundry and restaurants close by

nice bathroom clean room good size wifi quality/price top

if you want a hotel with a bar selling alcohol, this isn’t for you.

stop, cafes around the area, 10min walk to park eduardo and shopping mall, easy access, good wifi, clean and

laundry service is prompt

example: in the night, while asking for laundry, looks like is he is doing a favour to answer

in the breakfast / terrible quality beds / if you'd need a laundry - should be ready to get your stuff back

the laundry service was on point

good, efficient laundry

spacious and suitable for a family with 2 small kids

excelent breakfast! also the family room was very spacious and with great soundproofing windows.

the gym was nice but rather small, and there was no water available there, which was quite

their gym is terrible

rest rooms on the bar area have some kind of opaque glass, that give's some privacy but is not my favorite for

some might see this as a negative, laundry was too expensive for me to use

there were a few restaurants in the area and a very nice laundrymat on the next block

other than that, really good cocktails at the bar and a proper room

excellent breakfast

helpful staff , very convinient with the metro just outside , god breakfast , and outstanding wifi