i loved the pool and the chickens (not to worry, there are no chickens in the pool)

enjoyed a good supper & breakfast

breakfast was wonderful and you won't be needing a big lunch on your next stage ud83dude0a 5

the dinner and breakfast were so lovely

only thing that i wish could be better is to open the restaurant and bar early

even did our laundry

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

and also prepared a very early breakfast to allow me to leave

amazing and delicious breakfast (try the

breakfast and dinner were excellent, taking care of all the details

parking could be hard some times

wifi did not work well most of the time, and during the last night and morning was not available at

restaurant very limited to bar food and snacks but quite ok

the breakfast, the view, the staff. the city, everything was excelent!!!

breakfast great quality with lots of choice

hotel management shoud inform laundry services to discard overworn linen

service at pool was slow, girl was surly. carpets in bar needed cleaning

booked this hotel specifically because of the spa and gym

there is not enough parking area.

didn't use pools, but the outdoor pool was very beautiful

there was street parking

it's got free parking on narrow streets nearby

croissants but a very good breakfast very nice staff just what we needed after 33k walk everyone lovely staff

friendly staff lovely fresh rolls for breakfast

the wifi didn’t work

had a good breakfast and loads of parking for our motos

fashioned interior design outdated furniture ridiculous bathroom no mini bar , in fact no nothing; not even a

location, good breakfast offer, parking space and nice staff.

breakfast was good...no complaints.

location, facilities and excellent breakfast.

nice swimming pool, good beds and equipped shared kitchen

nice swimming pool, good beds and equipped shared kitchen

as mentioned in the description it has a shared kitchen but we were unaware we had a shared apartment

kitchen / living room is shared with other people.

pool, staff and room

a little bit old furniture-bed not many selection at buffet breakfast

no parking was available.

quiet hotel modern spotless room lovely breakfast i arrived very late nothing too much

needs more hot dishes for breakfast. wi-fi often does not working

refurbished rooms. super clean. comfy room. decent breakfast. plenty of parking onsite.

there is a laundry service, but that is a same day turn around if you submit items before 9am

they were also very helpful with the laundry service

and secure parking

good location good outside parking comfortable beds and big sized rooms nice breakfast area

gym had only 1 treadmill and that too was filthy

think that the breakfast could have a little bit more variety and to fix the bed wooden supports cause every

breakfast was a bit poorly, can be some fresh vegetables

would have liked espresso in the morning with breakfast

car parking, price and breakfast. helpful staff.

car parking, price and breakfast. helpful staff.

decorated, lovely bathroom and walk in shower, lovely hosts made you feel welcome, excellent, breakfast was nice

even though i emailed beforehand saying i was vegan, there was no real vegan options for breakfast, so that

helpful staff and delicious restaurant and breakfast. was modern, clean and had a lift.

good food downstairs in wine bar too for dinner

room, the staff, the breakfast, dinner in the restaurant, the lift, the roof terrace, everything basically except

they also have a huge beautiful pool

there is a nice pool area just outside the rooms where we relaxed in the sun

fantastic pool

lovely air conditioned rooms and pool. great hosts and breakfast.

nice pool areas and restaurant recommendations and bookings superb locally

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

the girl bringing back laundry noticed that my robe was too small

beautiful hotel in a beautiful location. love their spa and pool area- their staff is amazing.

the gym is excellent and very well equipped

the gym is also great and with a gorgeous view

no kettle. no iron to borrow. was told to use the laundry services which was chargeable.

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very

they don't have any iron for the clients, and instead they offer a laundry service which is very expensive and

réception staff were not particularly friendly no iron available, there is a (quite expensive) laundry and

your only option is to use their laundry service which also takes

breakfast was very average

i have to mention separatley the excelleent breakfast with fresh orange machine for pure juice, nice coffee,

it's close to train station, shops, markets, restaurants and other entertainment for adults and kids

breakfast was very limited to few option.

they do have a breakfast you can purchase for 8euro

good hotel would stay again it even had a gym

had a restaurant and bar and all things to make the final stop before heading back home after a long vacation

wifi - didn’t work/incompatible with all our devices - and i really needed it!

to the airport, very comfortable, very clean, restaurant on site for breakfast, room service, super reception

restaurants and bar on site

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

i’m used to unscented laundry soap

need more lifts, and a rooftop bar would be the only thing missing

lima allowed an amazing set up for the perfect night plus he went above and beyond by giving us late check out

the staff both on reception, in the restaurant and bar were so professional and helpful

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

they also have 24hr room service if your checking in late like we did

the waiting it take up to an hour when you request for a room service

the rooftop bar is nice but if you want some traditional portuguese food make your way tjbtbe lounge and you

we liked everything. modern facilities, location, pool, staff... all was great!

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

room service didn’t respond. never called back. had to leave hotel to eat.

perfect breakfast

the hotel has a nice bar with good snacks

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

the outside laundry company who fail to follow instructions

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

rooftop bar and pool a nice extra especially in the sunshine

room was smaller than expected. room service not available after 11pm

laundry service is a joke

wifi wasn't available in the floor

breakfast was amazing

ev charger cannot be used by a foreign traveler, as it needs a local gas station card that foreigns

always consistent so far: amazing staff: everyone (from people in the reception, to people in the breakfast area

close proximity to metro, laundry and supermarkets

we used the laundry service, we are very pleased with it

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

they didn't explain how the laundry service works

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

laundry service is not working

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

room service is excellent

gym was out of order, which from our perspective was very disappointing, as we are all regular

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

not possible to borrow iron, only chargeable laundry service, poor breakfast

was difficult to use, found it hard to call for room service had to use an app

the gym is not well equipped.

the lobby bar was comfy

noisy in the day times and also we could hear the laundry machine in use at night time

steps from metro, close to grocery, laundry,restaurants

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

the room was closed to the laundry or something that was always to much noise

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

10th floor is a little mustier, and perhaps shared space with laundry facilities

this room service its purpose one night stay to my next location

the cleanliness and the room service

the room was spacious and the sofa bed setup for the kids was good

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

please have a laundry service. i had to wash my clothes in the shower booth.

no mini bar at the room.

and its 24hours room service food

the view from the balcony was also nice and the bar upstairs had a beautiful view (in the evening it gets cold

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

the kids enjoyed the breakfast, it had so many varieties

breakfast, swimming pool, the room and all staff ud83dudc4cud83cudffb

we loved the gym - very impressive

the room was spacious, and they even provided an extra bed for the kids without me asking

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

really friendly and helpful staff. buffet breakfast was incredible!

amazing friendly staff, clean, great food well located, practical and one floor pet-friendly!

the gym is pretty outdated, but it was empty and good enough

stuff,helped me with laundry quickly even if it was after 5pm

iron not available in room although hotel has paid laundry facility

the buffet breakfast was hearty with a good spread

and the rooftop bar had great views

the family room was large and had two separate beds for kids

the hotel has laundry services that you can pay to have your clothes ironed

nice swimming pool and training room

don't miss the swimming pool if you book there

wifi somewtimes worked and sometimes it didn’t, it apparently had some certificate issues

the gym

lots of restaurants close by, as well as laundry and convenience stores

the laundry and towels were new and clean. the room was clean.

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

laundry service was very efficient

i loved the wifi, but had to log in every time i wanted to connect!!

wifi was poor with frequent disconnections

i think it would be best if there was no option to open them as kids might fiddle with it and it would be a

good location, free parking, excellent breakfast & friendly staff - perfect place!

room service but arrived after a long wait and food was not warm

good wifi

the laundry service was very good and cheap

one is requested to send clothes in to the laundry for ironing

laundry

wifi was good

reception services n room service

perfect except the laundry it’s too match

had such a spacious room, my kids really enjoyed staying there

upon arrival no kids amenities for my child were left

bar staff were fantastic as were the front desk

extremely narrow parking garage, some facilities (gym) need refurbishment.

the rooms are a bit small. a small kids play area would be nice.

the wifi was really strong

and if you take room service they charge you 5 euro per service

room service, comfortable bed, perfect location in peaceful part of lisboa, with nearby metro

room service for ice would have been appreciated

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

was great specially the stuff they are amazing breakfast was amazing bar is excellent close to public

and good smell was in the toilets ud83dudebb ud83dude05) swimming pool is nice if you travel with kids, it's

laundry of

forcing guests to use laundry service just for ironing is not pleasant at all

the laundry service was expensive for what we had better off going to a laundry matt near by

strange part is if we gave something in laundry then we need to go to reception for picking it

kids not allowed in swinging poll although accompanied by parents

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

wifi works well

wifi was terrible

nice bar downstairs

wifi access in the room was strong

were on the 13th floor so was a bit worried opening the windows to let fresh air in with little kids in the room

good bar in the lobby

the gym could do with a little more equipment

breakfast facility was on floor -1 and it was a bit dark and depressing without windows gym was

was travelling in a party of 7 people 2 adults, 2 kids and 3 elders, i made a reservation for 5 adults and 2

no laundry service, noisy rooms, ac not working

got a complicated bathtub-box after the first night i got a room for disabled people above the laundry/kitchen

location (close to the metro, laundry services and supermarkets), the room facilities (the availability of a

subway, very clean room - done daily, a/c worked wonderfully (used as a heater in this period), wifi very strong

com it says it has a bar but it doesn’t

great customer service and breakfast menu. outstanding room service!

the bar could have been open earlier !

machine in suite but no tea facilities so had to get tea via room service

parking with elevator up to your room

the wifi strength must be improved

cleaned every day, fresh towels daily, cleaned up after our toddler made a mess, even did her laundry for free

we did the laundry service and it was great.

staff at reception, the privacy, close to public transportation and restaurants and markets, laundry,

laundry

simple european style breakfast to set you up for the days sightseeing

there was no laundry service during the stay (they told me to go to the laundromat down the street

noisy. had a room at the front above reception. laundry truck delivery at 2am!

excellent room service - clean towels every day

comfy bed pet friendly and friendly staff

wifi was very bad

breakfast is quite good too and there was a laundry shop right next to the hotel, very convenient

window overlook other people's apartment and hanging laundry

we also wanted to get our laundry done so we found a pick up and drop off service and the reception didn’t

fine for couples, would not come back with kids

well appointed, clean, friendly staff, good breakfast...

laundry was expensive

i commented last time that coffee at breakfast was not good and now they serve it fresh to the table

the breakfast was rich

room service was very poor, had to call atleast three times to room service for water as the

it was clean & comfortable. staff was very friendly and great service at the bar restaurant.

wifi was slow few time for few sec, then back again to normal.

close to a very good snack bar called o galeto

to stay in this hotel because of its location, nice and well equipped bedrooms, great buffet breakfast and

our room (a suite) was very comfortable, the wifi was strong, and the breakfast buffet was spot-on

easy to walk and very friendly with kids, will definitely stay

laundry service was expensive

hotel was really nice for 3*. it looks luxurious and it has a pool on the roof.

there is a lovely rooftop pool that we were allowed to use even after check out

modern, comfortable, stonking wifi speeds 100/100, nice helpful staff, clean, great location

room was clean and serviced daily, the white hotel theme and wifi technology for the doors sets it apart from

also: we were charged laundry by mistake and had to get a refund

breakfast was fine. however, we had vegetarian burgers there were not to our taste

we didn't like the extra charge for wifi and for parking

the room service prices,they increased a lot since my last stay in april.

had problems with wifi in room

walking distance to the mall, many restaurants and cafe as well as laundry shop

we also had a delay with the laundry service and had to ask about our clothes multiple times, always faced with

limited healthy cereal options at breakfast - sugary kids cereals or cornflakes

the breakfast was a real treat on a morning, we also enjoyed the gym facilities

the wifi sucked at first, but we figured that you can simply connect to the tv wifi (select

also there was a self service laundry nearby

166 euro for laundry that cost 60 euro, they left the laundry receipt on by mistake

staff was very nice and accommodating and i liked that the free wifi was available before we even checked in

following the recommendation of ines, i booked breakfast for the next morning, and it turned out that it was

breakfast was lovely we enjoyed it

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will

-wifi was exelent

wifi was only reliable from the lounge on the ground floor

comfortable clean room, friendly staff, free wifi and a decent breakfast

room was clean and bed and pillows were comfortable and wifi worked well and it was centrally located

hotel provides very slow cleaning service, however there is a self laundry services 2 minutes from the hotel

plase, nice room, esay to any transport, great location, groceries store very close, laundry close

is amazing, location is the best, very clean rooms, great breakfast and attentive staff, bruno is amazing and

front desk was super helpful and worked with the bar staff to get us set up to watch a canadian olympic hockey

great breakfast, close to the metro,really good beds , wifi very fast and easy to connect.

when i requested an iron, the laundry staff came and picked up my clothes to press it themselves

the laundry service was not available in the afternoon

good location 24 check in great value good european breakfast has laundry

i have no idea, i have not used the restaurant! the services are good, laundry is fantastic!

was in a room closed to the laundry and it was impossible to ignore the noise earlier in the morning

it was noisy at night, like they are doing laundry at night or there was elevator - no idea, but very disturbing

amazing breakfast, good clean room

they accommodated an early check in no fuss

ok room service, room cleaning. breakfast was not bad.

wifi was not working in the room

the only things i would add are vending for drinks and snacks and laundry for the guests to use

a small refrigerator in the rooms would be great and a self service laundry would be amazing.

stations), good size of the room, comfortable bed, big towels, very clean room, quiet room, good wifi connection

nice room ,breakfast ok, fast wifi

staff room was comfortable and clean room has a kettle where you can make tea or coffee great wifi

-wifi is terrible -toilet and shower is súper mini

wifi was good in the rooms

wifi without any problems

family room for two adults and three kids

poor wifi (on the top 5th floor). the breakfast could be more varied.

right in front of an underground station, and it’s next to a grocery store and a laundry service

like the staff where helpful and kind and the location was perfect near metro station and laundry and supermarket

not the best wifi, but other than that, nothing to complain about.

really polite and helpful stuff - chance to get a late check out (and a shower) after finishing my half marathon

breakfast buffet was poor.the neighborhood where is hotel situated is not suitable for kids.