apartment, they could end up with strangers in the adjacent bedroom and the living room and kitchen is a common

the kitchen needed a few things like towels for drying dishes and an oven.

nice swimming pool, good beds and equipped shared kitchen

kitchen / living room is shared with other people.

nice swimming pool, good beds and equipped shared kitchen

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

even did our laundry

breakfast and dinner were excellent, taking care of all the details

loved the honesty bar and the staff were very welcoming hosts

normaly breakfast is at 8am but because of the long trip ahead i could have breakfast at

they were also very helpful with the laundry service

there is a laundry service, but that is a same day turn around if you submit items before 9am

the breakfast was a little poor, could have had more options to eat

clean room. great breakfast!

breakfast was wonderful

the breakfast was amazing and the host is absolutely friendly and helpful

the helpfulness of the people, the breakfast, the building.

i slept like a baby in this comfy bed :-) breakfast was incredibly good, you have a choice of virtually everything

the breakfast was wonderful and the communal areas were so comfortable and cozy

besides that, i slept like a baby in the comfortable beds and woke to have a delicious breakfast - eggs, pastries

comfort, room size, full buffet breakfast.

the breakfast is very limited.

breakfast, comfy chair, good brown bread, proper butter with a jug of coffee

refurbished rooms. super clean. comfy room. decent breakfast. plenty of parking onsite.

we used it as a motel, has parking and 24h staff

the breakfast was good, typical, what i was expected. nice view from the breakfast room.

breakfast on the top of the hotel with nice view

excellent breakfast with a view

sunday night no restaurant or bar open (disgrace).

lovely quiet town, with good restuarants very close by. easy free parking within a short walk.

(we asked for laundry, parking, restaurant etc) super large and

wifi was slow. dislike paying the room in full upon arrival rather than morning after.

wifi, difficult to get online, only one electric contact to charge mobile phones, tablets etc in

wifi connection (open network and wasn't able to connect), could have more bathroom supplies and

the wifi wasn't working great in my room, but working great in the rest of the hotel

there weren't enough towels to use in the swimming pool, and the excuse given was that the laundry person was

erratic wifi with periods of slow service

minibar - no food available no room service - no efficient ventilation - cold pool (main

breakfast is way too expensive for portugal, so we didn't include it

room is very good i can't take breakfast, and not visit the pool.

great parking lot, room with a lot of space.

pleasant reception staff. off road parking and the hotel was clean

breakfast good, great coffee

utilities/hydraulics and people working from very early in the morning (maybe staff prepairing breakfast

big free parking behind the hotel. room and breakfast was ok.

they also have laundry on-site

an excellent beach with parking and facilities was praia do portico

wifi reception limited to selected area- remained manageable.

the wifi could have been a bit better

the breakfast was heated frozen bread in the land of best bread in portugal.

decorated, lovely bathroom and walk in shower, lovely hosts made you feel welcome, excellent, breakfast was nice

room, the staff, the breakfast, dinner in the restaurant, the lift, the roof terrace, everything basically except

to the town centre, the staff were excellent, room was above standard for the price paid, great breakfast and

breakfast was perfect for what we needed, super friendly staff on call and on time when we

breakfast was a bit poorly, can be some fresh vegetables

a minor issue was i found it hard to get a parking space

location, free parking, shops nearby

car parking, price and breakfast. helpful staff.

central location, parking lot, comfortable room, cleanliness is irreprehensible, breakfast.

does't work internet wifi

the pool in the back garden was superb and the games room beyond just finished it off

there is a pool and a pool house with a billiard, kicker etc

,i have to say i have never been blown away by a hotel before, so attentive, nothing to much, the pool amazing

the swimming pool and the game house where a bonus

when we asked for extra towels, this was no problem at all and when the wifi wasn’t working it was fixed in

if you can't fire the fireplace it will be quite cold inside :)

beautiful place, cozy, pet friendly

the room was stylish, there is very convenient parking. it was quiet.

guaranteed parking was also good

was perfect room great, spotlessly clean throughout, staff were awesome and the free airport shuttle an added

on site for breakfast, room service, super reception staff very welcoming and knowledgeable, free shuttle to

extra money for room service that sort of did not sort of exist

equipment in the gym did t appear to be working.

the shuttle bus service was spot on

they said they have laundry and dryer with additional charge

was dirty, toilet had tiles hanging off , toilet door lock broken, beds not done over 2days no laundry changed

arrogant staff who can't explain why the hotel doesn't have a laundry room, they just say that we don't have

emailed to ask if there was room service, they replied and confirmed there was

aeroporto lisboa - easy access, shopping center (lidl) across the street, easy parking, good wifi, comfortable

the spa is perfect for a relaxing stay with a sauna, jacuzzi and swimming pool

upstairs bar not manned all the time. downstairs bar (with views) not open.

no tea and coffee facilities in room and having to pay for pool towel

the indoor pool was not a place to stay too long, but it worked for the kids as they could not swim in the

parking was difficult, it’s public beach parking, which was often crowded

laundry service takes 48hrs.

views, breakfast, nice staff

the staff, the environment, the pool and all the facilities, dinner, breakfast, internet connection, the bedroom

gym, nobodh told us that we need it to jook it too

the breakfast is very good too

nice room, good air conditioner, close to everything, nice breakfast and parking space and wifi.

good breakfast included in the stay. close to the airport and has a shuttle.

close to the airport good breakfast

super clean, super friendly and helpful staff, good wifi, very quit, close to lisbon airport.

the room was clean great lighting'the bar in the lobby was nice beer was cold

the girl bringing back laundry noticed that my robe was too small

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

the floor in the hall and bar vacuuming and scrub between 5 and 6 pm

location. service, rooms , breakfast excellent

the coffee machine in the room, wifi is really fast, 100+ tv channels the staff is really fantastic

they don't have any iron for the clients, and instead they offer a laundry service which is very expensive and

to iron your clothes you need to send them to their laundry service for a fee

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very

no supply of iron board and limited laundry time slots

your only option is to use their laundry service which also takes

hotel management shoud inform laundry services to discard overworn linen

they have a good restaurant on site. also their swimming pool area is very nice.

staff and so good at promptly completing all extra requests suite is such a great space amazing pool and

there is free car parking outside

spacious room, great restaurant. easy parking

i booked ibis particularly as it is a large chain (assuming it had an operational gym) but when i arrived, i

good wifi, a/c and television

was great, room clean and close to the concert venue my kids went to

for early flight so no breakfast

not connect to wifi via laptop

i’m used to unscented laundry soap

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

great rooms, amazing location, friendly staff and delicious breakfast! :)

very accommodating manage to check in early which is always a bonus i must say the spa services great addition

only thing i can think of was that there was a well stocked mini bar hut there was no white wine in there

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

and you can order food from restaurant guilty by olivier through room service

i could smell the carpets.. wifi was just ok at 5mbp/s synchronous price was a bit expensive.

is also really good, we only tried the cocktails, we didn’t try the food, but the food in the room service

the spa was very nice

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

great breakfast and laundry service staff were very helpful.

and excellent food in the restaurant, super nice breakfast, the staff – reception, the daily bar and the

location was spot on, right beside a subway station, altice arena, science museum for the kids, conference

classy place - good bar downstairs + comfy bed!

the outside laundry company who fail to follow instructions

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

reception was amazing , breakfast staff incredible, cleaning staff did an amazing job, pool deck bar tender

room service was not great, not the staff, which were always very friendly and helpful

there was cigarette smell in the room even though it was a non smoking room.

the hotel was clean, updated, had wifi and the usual breakfast

room was nice, large double bed and still enough room for two beds for our kids

loved being able to pet the horses and watch them being worked

breakfast beautifully laid out, delicious variety, excellent service.

laundry service is a joke

no tea/coffee in the room or hotel apart from a breakfast

always consistent so far: amazing staff: everyone (from people in the reception, to people in the breakfast area

wifi was poor, at least on 14th floor

wifi kept disconnecting on 8th floor

the staff, the room, the breakfast

guest leaves, and cleaned again when new guest arrives - just so they can see that is cleaned parking lot in

good location, centrally located and friendly staff free parking at the hotel good breakfast

access, parking, clean, easy checkin and out

breakfast was more than enough

outstanding caring thoughtful staff wonderful breakfast amazing laundry service

simple breakfast which was nice, no rush. location is good. not expensive.

they have a table and toys for kids in the common area

the breakfast was good and they give us all we that we asked for

internet ud83dude44 it was very difficult to get the wifi in the room and outside

very helpful and friendly staff in bar and restaurant and in particular the lady at reception who organised a

and friendly staff, clean and well equipped room (including minibar, electric kettle, ac, tv, wifi, etc

the bar in the hotel is also welcoming and cozy, good choice of drinks and has a pool table

the restaurant and bar were closed.

it is just a 20 minute drive to 3 different, first class stunning golf courses and one lesser hidden gem

also has interesting kitchen & bar

uniqueness of the hotel, the hospitality, the breakfast, the location and the ease of parking right in front of

rooms smelled a bit musty, but clean overall wifi in central locations was good, but did not work in our

location is top and breakfast was delicious

wifi connection at room 4 very old bathroom and well furnished but not well isolated or renewed

staff, nice breakfast, good wifi connection, great location within the city walls

breakfast and location and the beer garden with local craft beers

the craft beer bar downstairs was good

tentative staff upon check in and at breakfast it was our second visit ant it met again our expectations will

music on the bar terrace was terrible

parking was available on the property (for a reasonable charge) though it is possible to park on

solid and fast wifi

breakfast, friendly staff

view from the pool deck was a million dollar view

the pool, location, staff, decor, and breakfast were amazing

wc: towels we’re already tired and needing to update, even with wholes from laundry

room was clean and my request for an early check in was accepted without any problems - this had great importance

the hotel had a bar but it was closed

not far from the best place for drink, bar ibn errik de t noble

the bar is closed and there isn't have machines or something similar

and the breakfast delicious

the hotel needs a bar area that guests can mingle.

hit the festival. wonderful time with kids.

then we sent a message to the staff who sent a golf cart to pick us up

we left early the next morning and missed the free breakfast but the kitchen put together a wonderful box of

laundry service is not working

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

the breakfast was fresh and delicious

gym was out of order, which from our perspective was very disappointing, as we are all regular

kitchen need to be a little more equipped, kid's sofa/bed may be better

there is also a public living room with ornate medieval furnishings and a pool

free parking and a beautiful swimming pool

the room was so spacious with a big kitchen and bed room

generous pool area

small room. rip off getting laundry done

buffet could use some variation, rooms are a bit outdated, laundry service would be great

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

there is a small but nice playground and a small room that kids could sit and draw for a while

very little, maybe the bar area could be a little brighter. it was rather dull.

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

airplane noise since they seem to fly right over - pool needs to be paid extra and if a family (you can only

then we listened to a tigers game and ordered pizza from room service

very good safe underground parking at the hotel with excellent ev charging

- very nice rooms - excellent breakfast buffet - superb spa area

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

you stay with a pet for just one night, the fee 25 euros a little bit much, but we understand the hotel

excellent facilities and breakfast, clean and close to the airport!

the dinner and breakfast were fantastic as was the lovely waiter

not possible to borrow iron, only chargeable laundry service, poor breakfast

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

sofa bed wasn’t made up fir the kids and when we asked for bedding we had to ask specifically for a sheet, no

we were traveling with two young kids and they put an extra bed in the room

good wifi

10th floor is a little mustier, and perhaps shared space with laundry facilities

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

close to airport very big room separate single beds for kids with very good memory foam mattresses gorgeous

the cleanliness and the room service

allowed us to take food from the buffet up to the room for the kids who were not

the hotel has laundry services that you can pay to have your clothes ironed

a swimming pool for utilization of the guests

room service menu for a late arrival was

the gymclub is nice to carry on some work out

amenities , no fridge just the small mimi bar one and no iron

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

the room was closed to the laundry or something that was always to much noise

steps from metro, close to grocery, laundry,restaurants

noisy in the day times and also we could hear the laundry machine in use at night time

we used the laundry service, we are very pleased with it

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

they didn't explain how the laundry service works

close proximity to metro, laundry and supermarkets

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

i didn’t try the breakfast though

there was also a small gym which was well equipped enough for a light work out

nothing really,the hotel’s bar could be bigger but overall it was a nice stay.

one of the reasons i booked here was the gym

the room service was good as the reception. great people that work there.

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

laundry service was very efficient

the laundry and towels were new and clean. the room was clean.

lots of restaurants close by, as well as laundry and convenience stores

frustrating issues connecting to your wifi, however fernando (the manager) assisted me several times and resolved

also: we were charged laundry by mistake and had to get a refund

we stayed in the cozy room it had a full closet, safe, fridge mini bar nespresso machine hot kettle

my pet had all the home comforts

great breakfast. excellent pool. nice hotel.

the bar very nice and the buffet, sublime

one is requested to send clothes in to the laundry for ironing

laundry

the laundry service was very good and cheap

reception services n room service

wifi too bad for voice calls

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

very nice swimming pool, good breakfast,good stuff ud83dudc4c

the room was big and clean the room service was fast

laundry was expensive

i commented last time that coffee at breakfast was not good and now they serve it fresh to the table

very helpful staff, customer-oriented management, well-equipped gym, nice lobby and terrace.

team (showed me the room, facilities and made sure i am fine - also during breakfast), very nice gym, very rich

the breakfast excellent value with plenty of choice

laundry of

strange part is if we gave something in laundry then we need to go to reception for picking it

the laundry service was expensive for what we had better off going to a laundry matt near by

forcing guests to use laundry service just for ironing is not pleasant at all

nice room, enjoyed the pool and gym

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

please have a laundry service. i had to wash my clothes in the shower booth.

€10 euros for 24hr parking in secure carpark, free wifi, staff were very helpful!

and its 24hours room service food

the wifi didn't work in our room.

iron not available in room although hotel has paid laundry facility

stuff,helped me with laundry quickly even if it was after 5pm

breakfast was not with many options

challenging if you have kids with you too

the restaurant was supposed to have room service but it was closed.

staff rgreat especilaly bar staff

breakfast, staff, room was very comfortable

good bar in the lobby

asked for late check out and got till 2 pm. perfect

the room service food was just ok