besides that, i slept like a baby in the comfortable beds and woke to have a delicious breakfast - eggs, pastries

i slept like a baby in this comfy bed :-) breakfast was incredibly good, you have a choice of virtually everything

the breakfast was wonderful and the communal areas were so comfortable and cozy

the breakfast was amazing and the host is absolutely friendly and helpful

the helpfulness of the people, the breakfast, the building.

we enjoyed leisurely walking the grounds and lounging by the pool and just felt so lucky to get to spend time

delicious breakfast

the spa facilities were lovely and the breakfast was really good.

spa should be staffed

they had a common room with comfy chairs and a box of kids books which our daughter loved

(we asked for laundry, parking, restaurant etc) super large and

bar snacks unavailable although advertised in menu

wifi, difficult to get online, only one electric contact to charge mobile phones, tablets etc in

the prices on the bar are way too expensive

wasn't great value for money and the room service food not great, microwaved possibly

kitchen / living room is shared with other people.

as mentioned in the description it has a shared kitchen but we were unaware we had a shared apartment

the kitchen needed a few things like towels for drying dishes and an oven.

pool, staff and room

apartment, they could end up with strangers in the adjacent bedroom and the living room and kitchen is a common

they were also very helpful with the laundry service

there is a laundry service, but that is a same day turn around if you submit items before 9am

the wifi is very bad

included breakfast and good location

the room was quite and we were never bothered by room service, the bedding is very comfortable

the owner washed some of our kids clothes for free

the owner washed some of our kids clothes for free

good and secure parking

there weren't enough towels to use in the swimming pool, and the excuse given was that the laundry person was

the swimming pool and the bar were amazing

to find, free parking, nice pool with free pool towels, reasonable buffet dinner in the restaurant at very good

erratic wifi with periods of slow service

dinner wasn't very good (there were more fast-food type options in the bar area) no pool towels and no sun

excellent breakfast, excellent location, pleasant rooms. beautiful design.

the pool (like most in the region) is unheated in the winter months.

breakfast was delicious

and room service food was low quality and not many options extremely expensive for what you

wish the spa area was a bit more upgraded - e.g. the steam room to be nicer and more steamier.

pool area is very nice

hospitality: comfortable beds, robes and slippers, quality soaps & shampoo, beach towels for the pool, a gorgeous

it s also pet friendly, which we much appreciated since we travel with our dog

loved our stay here, very friendly welcome we also loved the pool area and the assistance with booking surf

there were plenty of space and a nice pool area

i absolutely loved the spa experience

opened september 2022) spacious rooms accommodating and hospitable staff pool and 24/7 open gym

except that the spa was full, i hav nothing to say! everything was amayzing

the pool was amazing

spa was amazing

even did our laundry

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

loved the honesty bar and the staff were very welcoming hosts

breakfast and dinner were excellent, taking care of all the details

normaly breakfast is at 8am but because of the long trip ahead i could have breakfast at

the room smelled of sewer gas and wifi barely worked.

unable to get wifi working. breakfast ok but juice and coffee below standard

wifi doesn't work on the upper floors. only in the lobby but there is a comfortable sofa ;)

were a little hard and the breakfast was very basic but also free so not really a worthy complaint

breakfast was a bit basic, especially if you stay more than 3 days

the extra mile, free late check out as there was no one booked in our room that day and we got laundry done for

the room was always clean and our laundry was kindly done on the request

breakfast was fresh and crispy

very cute and eccentric,great breakfast and lunch

with two adults and two kids we had a hard time moving around

buffet could use some variation, rooms are a bit outdated, laundry service would be great

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

small room. rip off getting laundry done

nice pools, close to beaches and village

perhaps the only thing would be to have a gym open a bit longer than 8 pm.

the weather meant the gym - outdoors - was almost unusable.

quite an excellent breakfast buffet at a reasonable price

the room service. the cutlery and plates were dirty and still had grease.

free airport shuttle

restaurants and bar on site

they said they have laundry and dryer with additional charge

arrogant staff who can't explain why the hotel doesn't have a laundry room, they just say that we don't have

was dirty, toilet had tiles hanging off , toilet door lock broken, beds not done over 2days no laundry changed

emailed to ask if there was room service, they replied and confirmed there was

could not walk to airport and bar not well stocked, no beer

clean, near the airport and late check out free

there was nothing to tell me what the free wifi code was.

bar area was very nice and well stocked

allowed an early check in, staff friendly and helpful, accommodation clean and convenient

however, the breakfast was very good

spa was great, and in

the pool was too warm

in bar and swimming pool - especially the lighting in the swimming pool could be improved (too harsh

facilities for cooking in the share kitchen were very poor not set up for ease of use

decoration (years 50/60), nice spa facilities, very goog breakfast, excellent location and a very friendly staff

spacious room, cleaning every day

and a good restaurant with beautiful breakfast buffet

great breakfast. very amazing view.

the hotel has no private parking, the road to access it is closed to unauthorized vehicles, but you can arrive

spa facilities great, breakfasts really good

laundry service takes 48hrs.

hotel are excellent: you have the beaches around the hotel, the natural park (for hiking, jogging and cycling)

spa facilities 4/5 - indoor swimming pool is huge, biggest i have ever seen in any hotel, warm

with spectacular sea views, smart bar, great leisure facilities with large outdoor swimming pool, 25metre inside

perfect temperature for water activities with kids

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

the girl bringing back laundry noticed that my robe was too small

the sauna, pool and turkish bath are one of the best i have seen

hotel should have better with dogs, they are not dog friendly hotel for kids neither, i been in hotels 5 stars

beautiful hotel in a beautiful location. love their spa and pool area- their staff is amazing.

to iron your clothes you need to send them to their laundry service for a fee

they force you to use their very expensive laundry

no kettle. no iron to borrow. was told to use the laundry services which was chargeable.

they don't have any iron for the clients, and instead they offer a laundry service which is very expensive and

have to go thru expensive laundry to iron a

was great, room clean and close to the concert venue my kids went to

also in the new downtown riverfront with a superb casino

they do have a breakfast you can purchase for 8euro

gym was closed

breakfast was very average

i’m used to unscented laundry soap

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

late check out

the bar and the restaurant are pleasant and for a fair price

really good breakfast. during our stay we very luch enjoyed our morning with it.

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

the spa was very nice

the rooftop bar is nice but if you want some traditional portuguese food make your way tjbtbe lounge and you

and you can order food from restaurant guilty by olivier through room service

clean, comfy, good amenities, very friendly staff that handed over goodies for the kids.

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

the location, the super friendly staff, big room, comfortable bed, good breakfast.

classy place - good bar downstairs + comfy bed!

room service was a bit disjointed one of the mornings.

the outside laundry company who fail to follow instructions

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

a kids friendly

thank you so much the staff in the reception for the late check out

laundry service is a joke

river, attention to details (brushtooth, comb, body lotion), polite and helpful staff, excellent breakfast

super helpful staff. helped us with early check in.

ev charger cannot be used by a foreign traveler, as it needs a local gas station card that foreigns

end of corridor (incidentally with a beautiful view of the river and bridge), unfortunately the wifi quality

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

laundry service is not working

double bed ✅ check an early check in ✅ ( didn’t make it to the early check in as flight was delayed)

was travelling with my 2 kids and when i made the booking i choose 2 double beds

breakfast good, great coffee

pleasant reception staff. off road parking and the hotel was clean

breakfast excellent

utilities/hydraulics and people working from very early in the morning (maybe staff prepairing breakfast

the location and convenience of parking

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

when i was waiting up in the lobby for a family member to arrive i discovered that the hotel “bar” was not

the room was spacious, and they even provided an extra bed for the kids without me asking

room was really clean and comfortable and the breakfast was perfect ud83dudc4d i left my iphone in hotel so

stayed at the hotel with my two kids, and we enjoyed everything—outstanding staff, spotless cleanliness, great

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

breakfast is simple but very tasty and freshly cooked everyday

we parked in the property and had a great breakfast and again, super friendly staff in the morning

breakfast maybe started yearly or another option for help people had yearly checkout.

smell from kitchen of restaurant near the hotel.

wifi was fine

not allowed to do laundry in the room even though there was ample space outside.

in house laundry offered excellent service for a traveller

no in room coffee laundry was a little expensive (20 euros for 1 bag)

also, they offer a kitchen but there were no pots, cooking utensils, or plates

playarea for kids no acc no fan it's was really hot ud83dudd25 no washroom slipper were there

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

gym in basement felt uninviting.

the free wifi was slow and i needed to pay extra for stronger wifi.

the receptionist was so nice and went out her way to give us an early check in because our flight was very

the hotel has laundry services that you can pay to have your clothes ironed

the swimming pool is clean and the spa easy to use

jacuzzi in the leisure centre wasn't working, but the pool and changing rooms were clean and there was a sauna

the swimming pool

i really enjoyed the gym and swimming, however, to reach it you have to pass the garage which doesn't look nice

also: we were charged laundry by mistake and had to get a refund

very disappointed with the wifi , slow and chargarble in room

room service food temperature and quality

the reception staff the room service the restaurants and the facilities are all clean and comfortable

bidet was unstable and practically coming off the floor very poor free wifi in the rooms

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

not possible to borrow iron, only chargeable laundry service, poor breakfast

good airport hotel with spa, room service, etc c

breakfast was amazing, the staff went above and beyond, and the room was comfortable and updated

the room was very large and well-equipped: king bed, tv, wifi, mini-refrigerator, large bathroom, closet and

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

10th floor is a little mustier, and perhaps shared space with laundry facilities

the room was spacious and fitted us and our two kids

not too noisy from outside, very helpful staff, very good room service

sound insulation to the corridor and other rooms. weak wifi in my room.

laundry was expensive

clean, rooms comfortable, buffet breakfast & dinner very good

very helpful staff, customer-oriented management, well-equipped gym, nice lobby and terrace.

gym was adequate with the dumbbells; however, only the treadmills and rowing machine worked

it was clean & comfortable. staff was very friendly and great service at the bar restaurant.

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

hotel was a very good choice, specially if you go with kids

activities staff was also great with our children and the reason why our children loved the kids club

i think it would be best if there was no option to open them as kids might fiddle with it and it would be a

wifi and the lighting in the bedroom

vegetarian food, not enough choices for room service

also, i expected to have a gym in the room

breakfast excellent, staff great

laundry

the laundry service was very good and cheap

one is requested to send clothes in to the laundry for ironing

when we asked housekeeping for more, we were told we couldn't have any and that we needed to call room service

location was perfect. close to airport. clean rooms and comfortable bed. wifi is good.

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

bathroom was extremely dated, had such a bad smell & sloppy room service and cleanliness

the pool and it was so clean

laundry of

forcing guests to use laundry service just for ironing is not pleasant at all

the laundry service was expensive for what we had better off going to a laundry matt near by

strange part is if we gave something in laundry then we need to go to reception for picking it

friendly staff, the lady offered early check in, and very kind, the amazing location, nice rooms, etc, etc

the laundry and towels were new and clean. the room was clean.

laundry service was very efficient

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

lots of restaurants close by, as well as laundry and convenience stores

wifi was good, however sometimes unrealisable and had to reconnect everytime you reentered the

steps from metro, close to grocery, laundry,restaurants

the room was closed to the laundry or something that was always to much noise

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

noisy in the day times and also we could hear the laundry machine in use at night time

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

the hotel is clean and comfortable. room service is very good, specially the breakfast.

the reception staff luie and bar staff luie were both very friendly and helpful.

the room service food was just ok

location, parking garage, fast elevators, nice lounge, staff, fitness room, possibility of late check out, vault

no gym

reasonable selection of food for breakfast

we also could park the car in the below parking garage for a nice price

parking included was a bonus.

the room was pretty clean cozy and the breakfast very decent

the bar is not good in off

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

wifi works well

from gustavo and bruno at the bar where we had our pre-(and post) dinner cocktails (super bartenders with

room service

convenient location, large rooms, good breakfast. fast wifi.

they didn't explain how the laundry service works

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

we used the laundry service, we are very pleased with it

close proximity to metro, laundry and supermarkets

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

- fast housekeeping services (inc laundry) - underground

wish we would have been warned about the expensive laundry service.

no self service laundry close by, only paid laundry by hotel

onsite restaurants good - however we were only given 1 kids menu option from 1 restaurant

i had trouble with wifi connection

room; great breakfast; overall building & grounds delightful; excellent pool & sunbed area; secure & accessible

location on the borderline outskirts , plenty of parking very welcoming staff , friendly and 20-30 min super

rooms were very clean, staff were very friendly and breakfast was delicious

the breakfast was of a good quality and the staff were very attentive

the facilities are excellent - lovely outdoor pool (although unheated and a bit chilly in april, it was fine

perfect except the laundry it’s too match

offering was fantastic, kids loved the pancake machine

gym was very basic

room service and cleaning

cleaning, breakfast, facilities

late at night and left for a conference early in the morning with a wrinkled shirt, because the laundry service

the room didn't have iron i found that so annoying and the laundry service was very expensive.

wifi provision

travel for work and rely on good wifi

than room service, no way to get just a cup of coffee or tea in the morning

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

no modern hair dryer, no iron or board. they do have laundry service.

first of all, the pousada had just changed its wifi system and it wasn't working anywhere, not even at the

very nice easy parking quilt a bit thick

laundry service works only before 9am, and you will get your staff next day

wifi was spotty today afternoon

breakfast foods were plentiful and varied to accommodate most tastes

the staff were extremely friendly, from the bar staff, receptionists and cleaner

bar shut too early

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will

sometimes the wifi was not working very

no view to the outside simplistic wifi never worked overpriced

wifi was only reliable from the lounge on the ground floor

excellent wifi connection

the room was very comfortable, with all the facilities you could need, fluffy towels, laundry and a delicious

beautiful, clean environment, self check-in, laundry facilities, very friendly staff, i’ve never experienced

great info sheet & map upon checkin informed employees did my laundry

free laundry machines and detergent

special extras including fantastic breakfast, complementary afternoon drinks and snacks, free laundry and much

stuff,helped me with laundry quickly even if it was after 5pm

iron not available in room although hotel has paid laundry facility

the buffet breakfast was hearty with a good spread

was small for 1 adult + 2 kids

the wifi is a bit slow

to pay for services in advance, like laundry and car park

they charged me an exorbitant amount of money for laundry when they never mentioned it before hand

the rooms are amazing, the rooftop pool so refreshing in the heat and everyone super friendly

room service and breakfast service good!

looking forward to this stay and chose this hotel specifically because it advertised itself as pet-friendly with