adore the play room … pool / darts/ availability to hire bikes / use tennis courts / pool when in season &

we were a family with three younger kids and there were three proper beds from them in the loft space, ample

the pool is very nice and the garden also

wifi was a little erratic

great place with amazing garden, breakfast in bed and a most kind hostess - highly recommended

place is supposed to be pet friendly

was a nice cute hotel, with a nice pool and nice view from the pool

slow wifi

the bar could have more choice of cocktails.

the wifi connection was not secure.

gloves were not provided, and neither was a laundry airer to hang the clothes after they'd been in the washing

small hotel, with an incredible gym, 24 hour spa with sauna l, steam room and pool

the spa open 24h for adults and kids

wifi signal could be a bit better in some places but not so much of an issue!

there also were children in the spa and the gym which i don t feel is safe or appropriate

any staff to serve in the bar when a coach party visited the restaurant was very

breakfast was good for the

breakfast and bar food is good.

was the breakfast room, not a place for dinner

excelent breakfast, good size of room, helpfull staff.

from a very pleasant and restful stay with superb breakfast, the design features of the hotel are exceptional

breakfast was good, the room was comfortable and nicely decorated; the man serving the breakfast

we especially enjoyed the free buffet breakfast

good breakfast with fresh food

clean, convenient, great staff, nice pool & nice breakfast

the girl bringing back laundry noticed that my robe was too small

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

breakfast options - also vegan and really friendly and helpful staff, everything exceptionally

the best hotel in lisbon! comfortable rooms, beds. rich breakfast! pleasant spa.

, the gym, spa and pool

laundry service is a joke

fabulous breakfast

always consistent so far: amazing staff: everyone (from people in the reception, to people in the breakfast area

breakfast was good

end of corridor (incidentally with a beautiful view of the river and bridge), unfortunately the wifi quality

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

good breakfast , big bed, nice staff and location

we ate in the hotel bar several times and the food was very good

classy place - good bar downstairs + comfy bed!

an insane amount for one day taking on account that the hotel don’t have facilities such as gym, pool

gym was closed

24hr kitchen open

very expensive basic rooms and the gym did not work.

were really looking forward to use there gym but the lobby and gym were being renovated

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

the outside laundry company who fail to follow instructions

a kids friendly

the pool

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

the pool/spa area wasn’t too inviting but we didn’t care.

good wifi, room and overall style

to a train station, close to many restaurants and supermarkets and a vast area to go with your kids

there is also a aquarium if you have kids

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

i’m used to unscented laundry soap

receptionist who checked us in was lovely and helpful, the room service man who brought us food was really nice

need more lifts, and a rooftop bar would be the only thing missing

the bar tender, gonzalo, was especially nice

they don't have any iron for the clients, and instead they offer a laundry service which is very expensive and

no kettle. no iron to borrow. was told to use the laundry services which was chargeable.

réception staff were not particularly friendly no iron available, there is a (quite expensive) laundry and

have to go thru expensive laundry to iron a

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very

they said they have laundry and dryer with additional charge

was dirty, toilet had tiles hanging off , toilet door lock broken, beds not done over 2days no laundry changed

arrogant staff who can't explain why the hotel doesn't have a laundry room, they just say that we don't have

has electric kettle and free bottled water, has air conditioner, very good wifi, nice staff.

could not walk to airport and bar not well stocked, no beer

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

they didn't explain how the laundry service works

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

we used the laundry service, we are very pleased with it

surprisingly comfortable room, with good fast wifi and every amenity

great breakfast

delicious breakfast

bar area was very nice and well stocked

got an early check in, that was great too

there weren't enough towels to use in the swimming pool, and the excuse given was that the laundry person was

modern, spacious, nice staff, pool, and the room service food was ok

grumpy waiter and wifi goes off instantly on check out even when still in hotel waiting for taxi

free private parking

near airport big room comfortable free parking

please have a laundry service. i had to wash my clothes in the shower booth.

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

is no bar as such, more like a self-service dining area which could do with a bit more life

wifi perfectly working, power outlets conveniently located

wifi in the room

no laundry facilities

the mini bar in the room was complimentary which again was a nice touch from the hotel

wifi never could log in

sadly didn't get the opportunity to use the gym

of full modern facilities like pool, gym, spa outside terrace etc, so don’t go if that matters to you

good hotel would stay again it even had a gym

breakfast and staff were terrific!

hotel near airport with 24/7 free shuttle bus. clean and very beautiful room

clean, modern, great service, great breakfast and free shuttle to the airport

gym is terrible as well

my wife and my kids are happy lovely resort

the pool was dirty and i was expecting a better breakfast.

the gardens were beautiful and the pool was clean and open for the kids. breakfast was good.

food for lunch and dinner, summer almost finishing still swimming pool not ready , kids get upset because no

coffee maker at breakfast did not make hot coffee it was lukewarm and not good at all!

noisy in the day times and also we could hear the laundry machine in use at night time

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

the room was closed to the laundry or something that was always to much noise

steps from metro, close to grocery, laundry,restaurants

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

iron not available in room although hotel has paid laundry facility

stuff,helped me with laundry quickly even if it was after 5pm

breakfast was super - eggs, deli meat, fruit etc

breakfast is also a plus

the room size is tight for 4 adults and the whole space is more suited for a family with small kids - there

only critique, which is very minor, is that both room service and laundry are outsourced which meant that using

lacking of a bar to sit and relax

kids loved the tv in the bedroom mirror

really a dislike but it would have been nice to have a bar we could have a drink in before going out

only critique, which is very minor, is that both room service and laundry are outsourced which meant that using

noisy. had a room at the front above reception. laundry truck delivery at 2am!

there was no laundry service during the stay (they told me to go to the laundromat down the street

in addition, prices at the bar are very high (except for breakfast)

clean and functional, good location. helpful and sweet staff. no issues with wifi

ordered room service one evening and really didn’t enjoy the food

no laundry service, noisy rooms, ac not working

location (close to the metro, laundry services and supermarkets), the room facilities (the availability of a

got a complicated bathtub-box after the first night i got a room for disabled people above the laundry/kitchen

a lot of tv channels, including some international ones wifi was stable coffee/tea machine in the room

2m and the bath tub is for kids

had an issue with laundry but issue resolved

the wifi wasn’t great. it didn’t work in the room.

for breakfast with everything delicious, excellent coffee (also available in lobby), small bar in the lobby,

my wifi didn’t work second evening - too late to sort it

the room service staff doesn't seem to be friendly enough

it was noisy at night, like they are doing laundry at night or there was elevator - no idea, but very disturbing

wifi was not working in the room

wifi could be faster, otherwise we enjoyed stay

it was very very clean- every day room service was doing great job

wifi working perfectly

laundry services but they were helpful in finding me a great one very close by. lol

incredible views. good wifi. overall a good deal.

would have liked room service to bring me tea in my room

wifi was useless

the facilities were clean and the wifi worked fairly well

right in front of an underground station, and it’s next to a grocery store and a laundry service

like the staff where helpful and kind and the location was perfect near metro station and laundry and supermarket

internet could be better and the breakfast needs to be better

very good breakfast ( everyday changing gave you something new, not boring) ud83dude42 big and clean room (

wifi and air conditioning is good

cleanness and close to electric tram, railroad, buses laundry on corner also place to eat.

there is a self service laundry place next door or if a few minutes walk away go concept laundry washed and

laundry was next to the hotel, localization, its was perfect

great breakfast

paid parking, no room service

very friendly staff and excellent breakfast

good wifi signal

more vegetables for breakfast.

as we had a late coach back to tavira we asked if it was possible that we get a late check out we were prepared

wifi was good

room and breakfast

breakfast was gorgeous

breakfast was delicious, the building was beautiful and the staff were so friendly and helpful -

friendly staff and great breakfast

day started with the most beautiful, relaxing breakfast served outside under a canopy of bougainvilleas and

wifi works perfectly and is free of charge

wifi really really weak in our room, it was almost impossible to connect to the internet, a great

room service very slow. would have liked an evening restaurant on site.

room service, comfortable bed, perfect location in peaceful part of lisboa, with nearby metro

room service for ice would have been appreciated

good comfortable room with good wifi and spacious balcony

clean and comfortable ud83dudc4c late check out

cleaned since the last guest—a used towel was still hanging, there were hairs and a used soap bar in the shower

wifi internet speed sucks. no international power point. only one power point in the room.

had a bar fridge which was handy and great pressure in the shower

not possible to borrow iron, only chargeable laundry service, poor breakfast

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

small and nice gym, walking distance to the bus and metro stops

sofa bed wasn’t made up fir the kids and when we asked for bedding we had to ask specifically for a sheet, no

we ordered it to be delivered to the room service and ate it on our balcony while watching sun set

they lost 2 pieces of my laundry

everything except they lost 2 pieces of my laundry

love the hospitality that they even upgraded us with free breakfast

also the outdoor lounge area is tiny and the bar shuts quite early

the breakfast is very basic.

lovely views, perfect for sunsets, and the outside spaces for the bar and tapas are top shelf

breakfast and service is 10 out of 10 with the most friendly

facilities were very good: small pool, gym, various terraces

very small rooms. no kettle or coffee machine in the room and no room service in the morning.

onsite gym was small but did the job for a short workout while on vacation

the laundry service was also expensive

good variety for breakfast buffet

fully stocked mini bar in room should you want to purchase anything (did not use though)

the hotel alsooffered a reasonable room service menu and the bar was open for lengthy hours

the women in the bar recommended a delicious, well priced red wine that i fell in love with

the laundry service times less efficient than advertised

free mini bar was a lovely touch

even late check out was made possible despite being fully booked

room service requests could be improved

room service everyday

cocktail bar was fantastic

refreshing food choices at audrey’s, very accommodating staff, great location, nice lounge, bar and lobby

private parking area in front but you need to get the access code and directions from the hotel

both the bar and breakfast room were exceptional both in decor and service

beauty spa seemed over priced considering we were paying guests

a bug infestation in my room, the bugs got into my clothing and the hotel refused to pay for my laundry instead

personnel usage and the hallway at 5th floor just in front of the elevator was used to store laundry and water

with a lot of huge noise from outside every early morning -due to garbage container collection, laundry collection

a glitch with laundry but thats it

the hotel is well-equipped, offering great facilities including a spa and a swimming pool, perfect for relaxing

10th floor is a little mustier, and perhaps shared space with laundry facilities

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

wifi was also good

the room was cleaned everyday and has good wifi connection

room was big enough for family, good location, suitable for family with kids, good breakfast!

the wifi could be a little bit slow but it was still very handy to have access to.

poor wifi (on the top 5th floor). the breakfast could be more varied.

facilities need a bit of work, wifi signal was almost non-existent.

also, its a bit of a walk for kids to the main tourist areas

wifi without any problems

comfortable beds and also a kitchen which we didn’t use

however, the worst thing was the fact that the windows of the kitchen cannot be locked (they can just be slid

apartment was huge - large eat-in kitchen as well as a dining table in the living room, and two bathrooms

was very good, close to castel de sao jorge and the apartment had a very roomy kitchen and newly remodeled

fully equipped kitchen

with our stay was a taxi from the lisbon airport, happy hour snacks and beverages, and a full breakfast

buffet breakfast lasting all morning, coffee and pastries all day and an honesty help yourself bar should you

the wifi was poor and slow.

we did not use the honesty bar but it was a good thing to offer

need a food offer beyond breakfast even if organised with a local provider/room service as the surrounding

breakfast is quite good too and there was a laundry shop right next to the hotel, very convenient

we also wanted to get our laundry done so we found a pick up and drop off service and the reception didn’t

window overlook other people's apartment and hanging laundry

room service cleaned daily, changed bedding and towels

there is a gym without weights

breakfast was a great addition to all mentioned above

it may be not very suitable for families with small kids, but i would recommend it anyway

good breakfast

hotel in a beautiful part of lisbon with spectacular river views, warm staff, and a delicious breakfast on the

breakfast, great choices

perfect except the laundry it’s too match

the gym is open 24h - brilliant

excellent hotel not far from the old town and city centre. wery goof breakfast and wifi.

had such a spacious room, my kids really enjoyed staying there

minor details, two things broken in the very small gym

hotel is located on a cobbled square and the laundry is delivered with metal trolleys at 3am

lovely room, nice breakfast, and a bar

bar could have been open longer, or at least have access to some drinks later in the evening

the aircon in the bar area didn’t seem very cool

wifi/internet was good, the adjacent pedestrian street is filled with cafes and restaurants

they go above and beyond to make sure you have enough coffee, water, access to laundry, etc

wish the facility will have a microwave, at least in the common area, and a laundry facility

and the include breakfast and laundry facilities were a big plus for us

the kitchen is good and the facilities in the rest of the property (pool, parking, small gym and laundry) are

to be able to lounge on couches and enjoy a drink and have a kitchen and laundry available was also fantastic

the spa provides you with

poor breakfast. wifi breaking.

were good, new hotel, clean room nice space, staff and the bar were great helpful and and nice

, there was no wifi connection and only one bath towel in room for two people … was extremely disappointed

small gym and lobby

no laundry service

excellent breakfast considering hotel is small

breakfast was great there was a variety of food loved it

the sights and attraction’s , we found the hotel to be exceptional for cleanliness and the breakfast was

also there was an honesty bar for a late night drink

bar prices were quite expensive and while we were there was very rarely used by anyone

clean and airy rooms , lovley bathroom , staff were exceptional, kind and helpful , louisa in the bar was

- luis was adorable and helpful when checking us in and louisa in the stunning mezzanine bar was so knowledgeable

we used the courtesy vouchers for a complimentary drink at the bar each

the wine bar onsite is amazing and the staff couldn't do enough for us

evening for it to be sent then and i was told they don't have any to send and that they offer a laundry service

tea making facilities and no iron at all , not 1 , or laundry facilities we could access

you have to use their laundry service which is no good for when you first unpack, takes either 12 or 24hrs for

nobody told me that it will counted as the laundry service

the location it was near public transport and great restaurants with a stunning rooftop bar with a

is perfect good breakfast friendly & perfectly english-speaking staff laundry services minibar good bathroom

since i was here on business, i needed stable wifi

(and louder) we were close to the kitchen and people were loud every morning

because the ac was placed right above the kids‘ bed and also very loud, we couldn’t use it during the night

small full mini bar rather than fridge to fit own water in

of iron - there is no iron available for the guests, only laundry service which is not open earlier than

no ironing facilities in room or on premises and high laundry costs

the breakfast had lots of options and always served with a smile. the food was ready and fresh.

we ordered gelato for room service and received one small scoop for 10 euros

the room service was also excellent in that they gave us sweets in the afternoon with a small bottle of

laundry service was very efficient

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

the laundry and towels were new and clean. the room was clean.

lots of restaurants close by, as well as laundry and convenience stores

wifi was the worst i’ve found in my long hotel experience