street parking, difficult to find space near hotel until after 7pm.

love the breakfast terrace at the top of the hotel with the panoramic view

good choice of food for breakfast

breakfast great quality with lots of choice

sunday night no restaurant or bar open (disgrace).

the kitchen was superbly equipped with utensils, spacious and spotless, and the beds very comfortable

there's a well equipped kitchen and a dining and seating areas with a pellet fuelled log burner

best coffee, breakfast, sunset from the room, clean air, spatious & cosy room, friendly staff.

the dinner and breakfast were so lovely

breakfast was excellent

refurbished rooms. super clean. comfy room. decent breakfast. plenty of parking onsite.

we used it as a motel, has parking and 24h staff

breakfast was great, its fresh, delicious, staff is very very helpful

the only thing for us you could improve on was having toast available for breakfast.

no parking was available.

even did our laundry

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

amazing and delicious breakfast (try the

loved the honesty bar and the staff were very welcoming hosts

and also prepared a very early breakfast to allow me to leave

there is a laundry service, but that is a same day turn around if you submit items before 9am

they were also very helpful with the laundry service

good location good outside parking comfortable beds and big sized rooms nice breakfast area

included breakfast and good location

the breakfast was a little poor, could have had more options to eat

pool, staff and room

nice swimming pool, good beds and equipped shared kitchen

the kitchen needed a few things like towels for drying dishes and an oven.

apartment, they could end up with strangers in the adjacent bedroom and the living room and kitchen is a common

nice swimming pool, good beds and equipped shared kitchen

hotel management shoud inform laundry services to discard overworn linen

parking was no trouble

just the wifi

near the highway, car parking and restaurant

the time for the pool bar is very limited and the service should be improved with more people

friendly staff lovely fresh rolls for breakfast

wifi did not work for most of the time

our room was two steep flights of stairs up. no handrails. only street parking.

wifi was very inconsistent, and often, there was no connection

room was nice, large double bed and still enough room for two beds for our kids

wifi can be better.

natural light, very comfortable and clean, nice staff fluent in english and a complete buffet for breakfast were

the furniture was bad and the beds are not confortable. the wifi was also very slow

last but not least, room service really isn't necessary for a two night stay

helpful staff including the bar man who doubles as chauffeur if you want to visit their sister

room was really big and we had a small kitchen and breakfast bar, which we loved

games room (which helped keep our kids busy while we unpacked) access to a beautiful swimming pool

the breakfast can be improved. it doesn't match the quality of the hotel.

them in the loft space, ample place for rh to run and just be kids, a perfect games room with pool, table footie

the splendid garden to walk in and a fireplace in the living room made it a pleasant stay

and accomodating staff beautiful location - can see sunset nice rooftop bar and swimming pool comfortable and

was no restaurant, bar or room service

no fridge in room, horrible poor wifi connection/ sometimes no connection at all.

roof top pool lovely with a bar serving snacks too

you could provide room service and dinner service at extra cost because there isn't much around the area

gloves were not provided, and neither was a laundry airer to hang the clothes after they'd been in the washing

nice and very clean indoor&outdoor pool

i think the parasols by the swimming pool are not enough

hotel, especially fabulous with kids

the beach bar kimoa was super friendly too with good steaks

the girl bringing back laundry noticed that my robe was too small

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

comfortable the view is stunning staff is so kind and convenient breakfast was delicious swimming pool and

also the breakfast and room service food, were very tasty with a touch of high-end cuisine

beautiful hotel in a beautiful location. love their spa and pool area- their staff is amazing.

they just mentioned that they provide laundry service

réception staff were not particularly friendly no iron available, there is a (quite expensive) laundry and

no kettle. no iron to borrow. was told to use the laundry services which was chargeable.

your only option is to use their laundry service which also takes

to iron your clothes you need to send them to their laundry service for a fee

and comfort and the staff rui at the reception and other guy at the bar in the evenings good work guys made our

no information about wifi or anything else in the room, except a huge sign advertising the sale of the used

breakfast, bar fairly priced , great location, fantastic staff

very expensive basic rooms and the gym did not work.

i was disappointed that even though you advertised a gym, it was not operational

i’m used to unscented laundry soap

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

only minor criticism is that there were a few pet hairs on the carpet (they stuck to my socks)

the breakfast was excellent, with plenty of options to choose from

the bar tender, gonzalo, was especially nice

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

unfortunately the spa was not available to use.

i missed fun stuff for kids

the gym was decent and had enough cardio/weights equipment to use

pool was lovely gym very nice too

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

breakfast

night check in was possible and easy (i arrived around 1am with kids)

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

the outside laundry company who fail to follow instructions

the 15th floor gym offers a lot with epic views and high quality finishes

location, comfortable beds, nice pool.

laundry service is a joke

always consistent so far: amazing staff: everyone (from people in the reception, to people in the breakfast area

cinema, stores, supermarket, etc), many restaurants alongside the tagus river, meo arena, casino lisboa etc

the breakfast is outstanding with huge variety of quality products, kept me going all day

clean,view, very nice breakfast

got a welcome written note along with a portuguese tart - the staff were very helpful and ordered room service

clean and convenient. loved the shuttle to get to an early morning flight.

on site for breakfast, room service, super reception staff very welcoming and knowledgeable, free shuttle to

the transfer bus and breakfast

wifi - didn’t work/incompatible with all our devices - and i really needed it!

car parking, price and breakfast. helpful staff.

central location, parking lot, comfortable room, cleanliness is irreprehensible, breakfast.

location, free parking, shops nearby

staff was always present and helpful with all my needs. breakfast was very good.

would have liked espresso in the morning with breakfast

lovely breakfast, perfect location

breakfast was perfect for what we needed, super friendly staff on call and on time when we

decorated, lovely bathroom and walk in shower, lovely hosts made you feel welcome, excellent, breakfast was nice

room, the staff, the breakfast, dinner in the restaurant, the lift, the roof terrace, everything basically except

the breakfast was heated frozen bread in the land of best bread in portugal.

we used the laundry service, we are very pleased with it

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

they didn't explain how the laundry service works

close proximity to metro, laundry and supermarkets

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

please have a laundry service. i had to wash my clothes in the shower booth.

and its 24hours room service food

room service 24/7

great wifi

noisy in the day times and also we could hear the laundry machine in use at night time

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

steps from metro, close to grocery, laundry,restaurants

the room was closed to the laundry or something that was always to much noise

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

not possible to borrow iron, only chargeable laundry service, poor breakfast

clean, supportive stuff, spicy room, breakfast super tasty, everything what you need to have a pleasant visit

was great, traveled with 3 kids rooms were a good size for the extra bed we needed in each room

quality rooms, feels like a proper hotel with all the facilities you would want including a spa and gym

10th floor is a little mustier, and perhaps shared space with laundry facilities

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

wifi did not always work well, the covid19 related timing slots for the breakfast can be a bit

the hotel bar was inexpensive and the foyer had a nice ambiance and a gift shop selling various items

was clean and comfortable and i travelled with my 3 kids so all of us had our own bed which was perfect

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

laundry service is not working

was friendly with kids

the breakfast was fresh and delicious

stuff,helped me with laundry quickly even if it was after 5pm

iron not available in room although hotel has paid laundry facility

breakfast was not with many options

the family room was large and had two separate beds for kids

we would appreciate if the rooftop bar opens a bit earlier (just a suggestion)

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

spa area ( swimming pool, jacuzzi and the fitness center) are paid apart, unless you’re staying in the premium

no alcohol drinks at the bar , elevators very small

we had a take away night due to kids not wanting to go out , we had no cutlery , i went down to ask for fork

they were able t9 juggle both groups and individual guests coming through fitness center, pool, hottub ver6

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

no coffee maker, no pool, and location is 25-30 minute from tourist area

first of all, i have to say this is truly pet friendly — and not just for dogs

gym is small and the strength training equipment difficult to use and limited

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

lots of restaurants close by, as well as laundry and convenience stores

laundry service was very efficient

the laundry and towels were new and clean. the room was clean.

wifi was working well

the room was clean and tidy(timber flooring could do with a bit of tlc-was worn in places), mini bar was well

room service for ice would have been appreciated

wifi is very weak whenever you go even tho at the reception area.

wifi was extremely disturbing , room curtains are too small to cover up the view glass and room are

wifi is not so good when on 7th floor.

the hotel has laundry services that you can pay to have your clothes ironed

the gym is pretty good for a hotel gym and is open from 8 to 8 as is the indoor pool

it as various things pool , restaurant , the breakfast was delicious

ugly carpet, no place to charge laptop, phone and other devices, gym opening only from 8 am to 21 pm

akward bar fridge position

perfect except the laundry it’s too match

bar staff were fantastic as were the front desk

the wifi speed could have been better

breakfast offering was fantastic, kids loved the pancake machine

staff and breakfast was amazing except room service, i ordered 2 carbonara for room service and staff informed

really liked everything that is mattered for good accomodation: clean hotel, exellent wifi, friendly, helpful

friendly staff and a really excellent breakfast with lots of choices

large and comfortable bed - good wifi - metrostations direct in front of the hotel - free parking space in hotel

included breakfast was great

one of the reasons i booked here was the gym

got a complicated bathtub-box after the first night i got a room for disabled people above the laundry/kitchen

location (close to the metro, laundry services and supermarkets), the room facilities (the availability of a

no laundry service, noisy rooms, ac not working

good wifi

the room service was very good and always cleaned our room perfectly, even if we liked to leave late in

laundry

the laundry service was very good and cheap

one is requested to send clothes in to the laundry for ironing

wifi was good

tiny room, uncomfortable bed, no room service all for a pretty high price.

there was no laundry service during the stay (they told me to go to the laundromat down the street

noisy. had a room at the front above reception. laundry truck delivery at 2am!

room service takes too long and by the time the food arrives it’s ice cold and additional charges

ordered room service one evening and really didn’t enjoy the food

first hotel i visited in the 50 years traveling for my job where a fee wawas charged for room service

strange part is if we gave something in laundry then we need to go to reception for picking it

the laundry service was expensive for what we had better off going to a laundry matt near by

laundry of

forcing guests to use laundry service just for ironing is not pleasant at all

i booked a massage for my mom at the spa and she loved every minute of it

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

comfy rooms. nice pool area and great wifi

specially i liked how clean and good smell was in the toilets ud83dudebb ud83dude05) swimming pool is nice if

we also wanted to get our laundry done so we found a pick up and drop off service and the reception didn’t

breakfast is quite good too and there was a laundry shop right next to the hotel, very convenient

window overlook other people's apartment and hanging laundry

there is a gym without weights

breakfast was excellent

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

sluggish wifi, soundproofing is not perfect, neighbours can be well heard.

room service

restaurant was closed and no room service

very clean, modern and hot tea maker. in the room. nice bar too.

laundry

staff at reception, the privacy, close to public transportation and restaurants and markets, laundry,

cleaned every day, fresh towels daily, cleaned up after our toddler made a mess, even did her laundry for free

we did the laundry service and it was great.

simple european style breakfast to set you up for the days sightseeing

it was noisy at night, like they are doing laundry at night or there was elevator - no idea, but very disturbing

they accommodated an early check in no fuss

breakfast (they have delicious pasteis de nata too

it was very very clean- every day room service was doing great job

amazing breakfast, good clean room

the reception staff luie and bar staff luie were both very friendly and helpful.

breakfast was very good...loved the cakes. kids enjoyed playing the piano.

during a night is free (19:00 - 09:00); - beds were way too soft for most of our family (except kids); - breakfasts

staff service facilities amenities room service

an issue of health & safety with my young grandkids

right in front of an underground station, and it’s next to a grocery store and a laundry service

like the staff where helpful and kind and the location was perfect near metro station and laundry and supermarket

big room and bed, good breakfast, everything was clean and comfortable

not the best wifi, but other than that, nothing to complain about.

breakfast was splendid and a great choice of food for my liking

parking, room & bed were comfortable, staff were so nice

great customer service and breakfast menu. outstanding room service!

illumination in the room, wifi didn’t work in the room

wifi networks

clean and comfortable, plus excellent wifi ud83dudc4d

also, its a bit of a walk for kids to the main tourist areas

family room for two adults and three kids

good wifi

wifi without any problems

the wifi could be a little bit slow but it was still very handy to have access to.

i was having a problems in my wifi signal so i told them and they directly moved my room where i got an

breakfast was the same every morning

public area with bar and seating is a little soulless, so no reason to linger there before or after going out

easy to walk and very friendly with kids, will definitely stay

to stay in this hotel because of its location, nice and well equipped bedrooms, great buffet breakfast and

good wifi signal

very clean, well renovated, bed was comfortable, breakfast was ok

a few things: wifi went off at midnight, connected back around 9am; the bathroom was not recently renovated,

the breakfast spread was too good

wifi was good

plase, nice room, esay to any transport, great location, groceries store very close, laundry close

hotel provides very slow cleaning service, however there is a self laundry services 2 minutes from the hotel

continental breakfast didn't have any hot selections

very good breakfast with lots of food choices

front desk was super helpful and worked with the bar staff to get us set up to watch a canadian olympic hockey

laundry service was expensive

loved the swimming pool up on the rooftop it was really clean and quiet great too relax

pool is smaller in real life than it looks

helpful staff, spacious room, free of charge bottle of water, snacks and fruits in the room, fast wifi, comfortable

cleanliness, location, friendly staff, pool and the 12 noon check out

we also had a delay with the laundry service and had to ask about our clothes multiple times, always faced with

walking distance to the mall, many restaurants and cafe as well as laundry shop

everything is in the details: the gym with technogym equipment, clarins products in the bathrooms, the relaxation

then they gave little goody bags for kids in the room

the breakfast room is spacious and there was definitely plenty of choice

no laundry facilities

old rail station hotel, beautifully remodelled with nice restaurant and okay little gym

went smoothly and she explained to us everything we needed to know about lisbon, and then the bar and the

the closed windows same with the trains on the other side, staff was really helpful and friendly, wifi was

friendly employees, nice gym, perfect location at riverside. just close to metro.

166 euro for laundry that cost 60 euro, they left the laundry receipt on by mistake

also there was a self service laundry nearby

however ubers are really cheap so easy enough to get around and hotel was a bargain, 24 hour spa great addition

pool and gym area, good size room, lovely bar area

the 24 hour pool was perfect for kids.