great clean swimming pool, the bed and the breakfast, stuff is very friendly

mirino correia, creating an unforgettable breakfast experience in the sun at the pool

great breakfast selection, the staff were super friendly and attentive.

good breakfast with fresh food

breakfast was fresh and good up to the mark.

very good breakfast , helpful personal .

the breakfast buffet is extraordinary.

staff at breakfast was usually quite slow and often they did not add food when it was finishing until you

breakfast was good including my wife who can only eat gluten free food and the bar was very

breakfast and bar food is good.

gloves were not provided, and neither was a laundry airer to hang the clothes after they'd been in the washing

appartment was spacious, comfortable with build in air-conditioning 2 high standard bathroom and fully equipped

spacious, comfortable with build in air-conditioning 2 high standard bathroom and fully equipped kitchen

we didn't use the spa area, but we did take a peek

rugged and peaceful beach where the kids played all day long and we highly recommend the beach bar next door

quiet place, perfect to relax and safe to swim for the kids

the wifi speed is very slow. 7mb upload. there is no restaurant for dinner

good value for money breakfast. free wifi

rooftop bar :-) together with the staff

and accomodating staff beautiful location - can see sunset nice rooftop bar and swimming pool comfortable and

relaxed, green, nice swimming pool and play area for the kids

staff very unique property in the middle of the city family games room (which helped keep our kids busy while

wifi works well

wonderful woodburnjng stove … scrumptious breakfast & adorable breakfast area … love the courtyard & feel

the pool is very nice and the garden also

coffee maker at breakfast did not make hot coffee it was lukewarm and not good at all!

breakfast is simple but with all we need

the gardens were beautiful and the pool was clean and open for the kids. breakfast was good.

off loading your car at reception is sensible before parking, which is a little way from the building

swimming pool is nice

laundry service is a joke

wifi wasn't available in the floor

- super nice and engaging staff - that facilitated even and early check in that was much appreciated

wifi was fast

so very secure rooms have good wifi (open) and secure safes that fit a large laptop+ other stuff

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

the hotel has a nice bar with good snacks

got a free upgrade this time and the stay was great as always, i love the bar and the bartender who is very

breakfast really good, kids loved making their own pancakes ud83dude04

the outside laundry company who fail to follow instructions

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

location close to public transportation, modern casino and plenty of great restaurants

several very brief power outages that affected wifi connectivity for quite some time

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

i missed fun stuff for kids

location and early check in

the swimming pool and sauna facilities were great for my kid

to covid, there were some measures regarding the use of the pool and gym

the girl bringing back laundry noticed that my robe was too small

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

the staff so friendly and accomadating, the spa was lovely, nice sauna, steam room , pool and gym

comfortable the view is stunning staff is so kind and convenient breakfast was delicious swimming pool and

silent rooms good food and bar , taxi is like 10€ to lissabon city centre , airport is 10min drive

i’m used to unscented laundry soap

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

was no milk provided for tea and coffee making, and when requested, had to pay for it plus a room service fee

kids had a pull out couch that was not very stable

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

gym was closed

for example, when i asked where the gym was he pointed to a sign indicating renovation work (and gym closure)

clean room, nice wifi connection

is situated in excelled location close to the airport, underground station, shopping center, casino and various

very expensive basic rooms and the gym did not work.

they force you to use their very expensive laundry

your only option is to use their laundry service which also takes

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very

no supply of iron board and limited laundry time slots

they don't have any iron for the clients, and instead they offer a laundry service which is very expensive and

no laundry facilities

the service, the decor, the room sizes, the amenities, the gym, the location - everything was

the mini bar in the room was complimentary which again was a nice touch from the hotel

wifi never could log in

breakfast was good

only critique, which is very minor, is that both room service and laundry are outsourced which meant that using

kids loved the tv in the bedroom mirror

the small touches like the welcome bubbly, and in room mini bar and personalized items in the room where above

the staff accommodated an early check in and were very kind

) - nice breakfast - room and common spaces well cleaned - wifi working

they didn't explain how the laundry service works

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

close proximity to metro, laundry and supermarkets

the kitchen utensils could be better quality, isolation in rooms is very bad and not much space for

friendly staff and great breakfast

perfect area. and the building was very historic and charming. don’t skip the breakfast.

breakfast and very helpful personel

breakfast was delicious, the building was beautiful and the staff were so friendly and helpful -

had an issue with laundry but issue resolved

lovely courtyard to enjoy breakfast or evening drink and not rip off bar prices

was very firm small pillows had to buzz in to get into the hotel no room service

they gave my 6 y/o daughter a special kids' breakfast treat the first morning, too

clean room. ready for an early check in

was awesome, view was incredible and really enjoyed the morning breakfast out on the terrace or an afternoon

room service was later in afternoon

no room service

breakfast and service is 10 out of 10 with the most friendly

friendly and helpful staff, beautiful view, comfortable bed, good wifi.

a bug infestation in my room, the bugs got into my clothing and the hotel refused to pay for my laundry instead

with a lot of huge noise from outside every early morning -due to garbage container collection, laundry collection

personnel usage and the hallway at 5th floor just in front of the elevator was used to store laundry and water

a glitch with laundry but thats it

the hotel is well-equipped, offering great facilities including a spa and a swimming pool, perfect for relaxing

really enjoyed our drinks and dinner in the bar and restaurant

cocktail bar was fantastic

private parking area in front but you need to get the access code and directions from the hotel

parking was free, and the location was great as in the middle of the old town but v quiet too

parking

the kitchen was fully equipped and beautifully installed

great kitchen area

rooms are new and clean, kitchen full with accessories and a dish washer

well equipped kitchen

the pool, restaurant and bar were not open yet

the laundry service was also expensive

the hotel alsooffered a reasonable room service menu and the bar was open for lengthy hours

we enjoyed having a small bar in the hotel to meet our friends before venturing out for dinner

cell phone and wifi connections quite poor. beds a little to firm.

good variety for breakfast buffet

please have a laundry service. i had to wash my clothes in the shower booth.

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

comfortable hotel close to the metro. the rooms were clean and the wifi was good.

and its 24hours room service food

the roof top bar gives you a beautiful 360 degree view

laundry services but they were helpful in finding me a great one very close by. lol

the wifi could be stronger and my room needed to be aired sometimes because it's an older hotel.

view, clean room, comfy bed, wifi

the facilities were clean and the wifi worked fairly well

and from the breakfast place (top floor) is superb, the staff is friendly and speaks english, wifi works flawlessly

was very good, close to castel de sao jorge and the apartment had a very roomy kitchen and newly remodeled

however, the worst thing was the fact that the windows of the kitchen cannot be locked (they can just be slid

comfortable beds and also a kitchen which we didn’t use

kitchen was well proportioned and lots of big windows so natural light

windows in the kitchen weren’t secure and the safety and security didn’t feel amazing i felt a bit unsafe

hotel is located on a cobbled square and the laundry is delivered with metal trolleys at 3am

bar could have been open longer, or at least have access to some drinks later in the evening

the only public space was the reception/bar/breakfast room, and although it’s very attractive it’s quite

-bed and pillows were so uncomfortable -no land line phone in the room to dial reception or room service instead

wifi worked excellently, and the staff were extremely accommodating

bar bill was presented on scraps of paper rather than proper print out

our room was spacious and lovely as well and the terrace was a delightful place to have breakfast or any

breakfast was tasty and plentiful

good breakfast

the hotel is very unique and beautiful, from the room setting to the terrace bar it was wonderful throughput

i liked late breakfast and food differences

there's also an honesty bar, and 24/7 room service

i was on a leisure trip, i still had some work i needed to do and the poor wifi was a bit of a problem for me

loved the complimentary coffee, teas and cakes available all day and great choice at breakfast buffet

has an elevator and the breakfast was perfect

all the staff including those at the bar & breakfast were very friendly and helpful

bar prices were quite expensive and while we were there was very rarely used by anyone

all the staff including those at the bar & breakfast were very friendly and helpful

breakfast was good and delicious

- luis was adorable and helpful when checking us in and louisa in the stunning mezzanine bar was so knowledgeable

there is a self service laundry place next door or if a few minutes walk away go concept laundry washed and

laundry was next to the hotel, localization, its was perfect

cleanness and close to electric tram, railroad, buses laundry on corner also place to eat.

we had to prove that we booked twin not double rooms as we traveled with teen kids

cleanliness & immaculate & comfortable rooms/beds - excellent wifi & abundant tv channels

didn’t get towels replaced for both days and they took the old ones (blamed it on the laundry), leaving us

they do not offer laundry service and no iron/board in room (too

more flexibility with the laundry would've been great

another thing that bothered us was that they didn't have laundry service in the hotel but would send it to

with checkin and direct hotel items, but when asking for any items more concierge (car rentals, laundry etc)

in laundry not working

laundry room allowed us to do some washing

wish the facility will have a microwave, at least in the common area, and a laundry facility

and freshly squeezed orange juice as well as freshly cut fruit to me is excellent), nice staff, laundry and

very helpful staff and laundry a real bonus

laundry service got my husband's pants stained with probably a permanent marker and it won't ever

and also coktails in hotel bar are

good free wifi

room service is phenomenal

so if you are looking for place to hang around in hotel apart from room like bar/kitchen area, terrace, swimming

no laundry service

by the hotel for a drink at the honesty bar which we didn't have

small hotel is beautifully designed, clean, very comfortable with a fantastic breakfast

breakfast was great there was a variety of food loved it

fernanda’s breakfast not only delicious , it is impeccable

they lost 2 pieces of my laundry

everything except they lost 2 pieces of my laundry

of the staff were just as lovely, especially the ladies at reception and the gentleman at the bar who assisted

very good breakfast, had an enjoyable dinner one evening (italian style)

coffee machine, water and mini bar lovely touch

did not mention that there is no laundry on weekends.

rooms for kids who love football very special, decorations amazing

kids were excited to come to cr7 as it’s a brand of ronaldo but i guess the hotel is only cashing

the sports bar area is excellent for a drink

decorations, conditions (new), bar, and breakfast

it was noisy at night, like they are doing laundry at night or there was elevator - no idea, but very disturbing

friendly staff, very good breakfast, good size room.

wifi working perfectly

wifi could be faster, otherwise we enjoyed stay

wifi good

the laundry service times less efficient than advertised

of the hotel is right next to the intendente metro station which is really convenient, the wifi is excellent

we enjoyed breakfast every morning with fresh breads and a buffet of hot and cold dishes

the breakfast was always fresh and the staff from the kitchen was refilling everything on time and preparing

wifi was also strong and fast everywhere in the building

wifi was good

the breakfast spread was too good

good wifi signal

very friendly staff and excellent breakfast

more vegetables for breakfast.

right in front of an underground station, and it’s next to a grocery store and a laundry service

like the staff where helpful and kind and the location was perfect near metro station and laundry and supermarket

we asked at the bar can we bring glasses in the room was told no you can't have anything in the room

breakfast buffet was poor.the neighborhood where is hotel situated is not suitable for kids.

wifi was ok only for basic things

a few more wines or perhaps a beer or two at the bar would have been nice.

my only gripe was poor wifi.

the bar was presumably to be staffed by the front clerk who was usually busy and therefore the bar was

wifi internet speed sucks. no international power point. only one power point in the room.

had a bar fridge which was handy and great pressure in the shower

the breakfast was good, but the sushi bar for an evening meal was a highlight of our stay

the wifi sucks in the room. literally the only downside of the hotel

wifi didn’t always work well but only a very small negative!

breakfast, wifi

breakfast also nice

is perfect good breakfast friendly & perfectly english-speaking staff laundry services minibar good bathroom

it was described as having a bar and you would really have to stretch your imagination to describe their offering

you baggage to get to the lift and there were no felicities for the baggage or people with little kids

wifi didn't reach everywhere in the room

from the lovely room cleaners to the bar and receptionists

door there were 3 mega air-conditioners attached to the wall and if i reached out i could pick laundry from the

there was no iron, but they have a laundry service.

the one had a tiny window that was high level and had a balcony right next to the laundry with washing on lines

there was a balcony but is was very tiny and sat opposite some sort of laundry facility - not very private

the mini bar fridge was not overly cold.

turn around time and prices for laundry service so we found a nearby self laundromat

though it was written in the description when i booked, there is no laundry service at the moment i'm writing

were a couple of issues (laundry company hadn’t delivered towels) and electrics went down for a few hours one

which whilst this wasn’t needed in the day, it would have been nice for evenings with the kids

we requested a late check out which the hotel were able to accommodate which we were really greatful for

of iron - there is no iron available for the guests, only laundry service which is not open earlier than

no ironing facilities in room or on premises and high laundry costs

a very slick and efficient hotel with a fine breakfast and very comfortable and airy rooms

minor point but the wifi didn’t extend to the breakfast terrace

wonderful roof top bar with views of the castle

location - near everything. food, shopping, supermart n laundry all near by.

also, the laundry service was nice to have but our t-shirts came back a little smaller and we still paid for

bed was very comfortable, breakfast was tasty, generous and diverse

was in an excellent position with a quite good restaurant and bar on the property

station/ tramway nr 28 - direction to alfama and praça do comércio, excellent breakfast, good wifi

noisy. had a room at the front above reception. laundry truck delivery at 2am!

there was no laundry service during the stay (they told me to go to the laundromat down the street

the reception and bar staff where excellent

so you can imagine the floor mat is completely soaked and it would be very dangerous for young kids and senior

more gym.equipment

evening for it to be sent then and i was told they don't have any to send and that they offer a laundry service

you have to use their laundry service which is no good for when you first unpack, takes either 12 or 24hrs for

nobody told me that it will counted as the laundry service

tea making facilities and no iron at all , not 1 , or laundry facilities we could access

roof top bar has great views to the castle

the staff forgot, but i only told them about it once later i used the kettle do not recommend laundry

staff free sparkling wine and appetizers at reception complimentary deserts in the room good wifi

gym facilities could be replaced / integrated with a small spa (massages) and/or swimming

the wifi was also great - important for me as i needed to work during my stay

even though we mentioned this twice, the room service never once (in 6 days) filled up the complimentary coffee

com advertised it as a hotel with room service and bar

cute and on flat land. accommodated early check in

breakfast; nice, clean rooms; friendly and helpful front desk - helped me figure out tram to belém

room service was also convenient

hotel, everyone was trying to make our stay even better for example with possible late check out

i didn’t use wifi that much as i tested it once and thought that it was lagging at that point

from the location, everything is terrible - the wifi is awful, the cleanliness is very poor, the elevator is

was very dusty and didn’t look clean, no elevator and we had two kids and suitcases and they put us on the

family, specifically both my kids loved the 3 bed room

the washrooms, in particular are very very small which probably only kids would be comfortable with

was amazing and helpfull, the room was clean, breakfast and location was perfect

very small fitness center and no spa on sunday open.

from check in , to breakfast, to restaurant recommendations, to spa treatments - everything was faultless

room service selection was way too limited and poorly prepared

swimming pool was rather cold, and spa area is very small.

wifi in room worked only by standing by the bathroom door

the location and the breakfast

friendly and very knowledgeable staff, excellent breakfast

great wifi service

i’m not even mentioning the oily greasy sandwich i ordered through the room service

laundry took a day and a half , and was not clear on charges

time it took for laundry - 48 hrs when same day was promised. room was small

states you can get your laundry done and returned the same day if you put in before 10am

maybe more information on spa and gym.

breakfast was not the best i tried but was decent enough

no laundry facilities even though it mentions that it on it brochures

tv and wifi were not working in my room

room service came every day and gave us clean towels

they include the mini bar as well, nice touch

we didn't like they had room service for dinner

so they even made us pay for the laundry service we had to use for delicate clothes

beds, pillows and linen very comfortable, decent coffee maker in room, mini bar and free water and pastry

would have been nice if breakfast were included, but on the other hand there were so many shops full of incredible

the breakfast was really good

room was clean, nice bed, good wifi, hot water, coffee machine, free complementary bottle of water and pasteil

the third floor houses the hotel laundry so we listened to the constant humming of the driers and the smell

room on third floor was too close to the laundry room

the room was really good value for money but must’ve been adjacent to the laundry room and air con units -

they do not have a laundry or iron. it is an issue especially for business travellers.

hotel was advertised as having a bar which was one of the reasons for the booking , it no longer has a

location (close to the metro, laundry services and supermarkets), the room facilities (the availability of a

no laundry service, noisy rooms, ac not working

got a complicated bathtub-box after the first night i got a room for disabled people above the laundry/kitchen

- the wifi signal could be better

fantastic breakfast and location

stuff,helped me with laundry quickly even if it was after 5pm

iron not available in room although hotel has paid laundry facility

breakfast in the rooftop bar area was exceptional

amazing value for price, location perfect, wifi works perfectly

breakfast is also a plus