1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

the laundry room , the machine would only accept credit or debit cards

the laundry room was out of order and they were trying to fix it.

of certain lighting n curtains, lack of maintenance, such dish washer is down, so as the hotel laundry machine

common areas are also good, including a laundry room for guests, 24-hour

breakfast that was not included in price and that was a surprise for us that was very nice from the

early check in,easy.

parking would be my only complaint but we got there pretty late at night

value for what you get - free wifi, free breakfast, shuttle bus to and from the city made life so much easier

the complimentary breakfast was a pleasant surprise we didn t realize it was included when we booked

not a great area, no done for you laundry service.

parking and laundry acility.

- we also loved the laundry room for guests on the 9th floor, real good price and they sold everything to do

laundry room has a washing machine and a dryer

also great view and aldi near by, laundry and training gym are best

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

no laundry service and the hallway had very bad smell

if it will be good they provide guest laundry also

to argue over the kind of sheet) and he said if i really needed one he would have to go to the laundry room but

there's a laundromat just 6 minutes away where you can do your laundry

no room service of laundry service for instance

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

tiny thing: i used to love this hotel because it was dog friendly without a pet fee

comfortable, clean, the gym is nice and 24hs, good staff

and the hotel has a gym

food was amazing at the electric lemon and room service for breakfast was excellent

the bar was always booked and was not family friendly

noo kids

modern, yet comfortable great gym

the bathroom had great smelling equinox bath amenities, the mini bar was well stocked although you can tell

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

laundry bins loud staff

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

way too noisy as it was right where the laundry room was

heating, laundry not clean, every equipement was broken, did not fix my heating and the housekeeping stole

i just wish they had a laundry area

also, i foolishly had my laundry done here since i am traveling in ny for an extended amount of time and i

no microwave, no laundry machines, the whole bathroom area would not close properly and the shower was transparent

went to reception they believe it was mistakingly sent to the the laundry

i also used the dry cleaning service which they have express service and delivery the laundry to your room

the room was clean. the laundry facilities were a life saver.

spoke to several people at the front desk to get help concerning the laundry room

the wardrobe space is not so spacious but there is a complimentary laundry with a dryer which is very efficient

location, laundry available, nice stuff

the lobby is just a 1/2 basement entryway where they have all the laundry for the building being

could use a basket to place dirty laundry or towels and the bathroom floor could use a rug,it was cold

no laundry bags provided even when requested

wifi is really bad, didn't wifi for a all day

were really friendly, close by to times square, easy access to transport comfy beds and wifi

no laundry

no laundry and no breakfast!

the rom smelled of cigarettes although it was supposed to be none smoking

was given a non smoking room

cleanliness was great and breakfast was in line with my expectations

really stunning design hotel located between chelsea and hells kitchen - great location for us.

breakfast service - this is something what has to be improved and than the hotel will become one

rooms (i recommend higher floors, it gets quieter above floor #12), amazing location, great room service, helpful

facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast

very crowded gym for the space

i also saw a laundry area

laundry service is not available

it has a laundry room and a gym

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

you will find tablets on floor (when you check in with very young kids)

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

the area was nice and seemed safe, and the laundry room.

also there is a laundry room makes you feel you are at home

four elevators, but one seems to be regularly unavailable to guests as it is used by staff for laundry and other

was no laundry room for drying clothes, which was bad because i was caught outside in a torrential

didn t like that cleaning staff with large laundry carts etc was using elevators with hotel guests

laundry charge was outrageous

pizza place on the corner is a must and there s a laundry pode around the corner

laundry room on property

had a slight issue regarding the laundry which got solved well not sure if this is a thing i didn t like but

external laundry service offered was astronomical in cost

the hotel offered to sort laundry but it was an external service and we were concerned the shirt wouldn't be

i don't know what detergent they use for laundry but the bed linens smelled amazing

is hard to approach room is too smalll room rate is too expensive needs more elevators no laundry breakfast food

is near times square and all the essentials are close by: seven eleven, laundry, restaurants, etc

self service laundry facility available at property next door.

free 24 hour laundry facilities next door, just show room card to

in the hotel we had to ask twice for our room to be made up at around 5pm and on another day our laundry was

like cd player, blender, glasses, etc for the guests to borrow, and the best of the best: free laundry in the

i loved the free laundry, and the workout room

cooking facilities and free use of laundry which was

good price compared to another hotel i saw and a plus-plus for the kitchen inside the room, the laundry room

having a kitchenette, laundry & gym on site met all my needs

provided me with thin bedspreads instead of comforters because they had all been sent out for laundry

no clean service in the room (we stayed 3 nights), poor grab and go breakfast without nothing for kids to drink

no clean service in the room (we stayed 3 nights), poor grab and go breakfast without nothing for kids to drink

the free wifi was slow!

because of that we had to re pack two suitcases along with our kids and son in wheelchair

the two bedroom suite with pull-out couch was perfect for our family of 5 (2 adults; 3 kids)

could not connect to wifi

staff, breakfast, room furnishings, hotel location, studio-like small kitchen

a little noisy piano bar across the street til 2am

is a nitpick, but getting to the front door with luggage and kids is a challenge with all the restaurants having

the hotel did not provide extra trash bags and laundry bag

missing laundry facilities

laundry service in hotel

no laundry facilities

major downside is that the bar only carried shelf liquor and did not include brand liquor

the location of the hotel, few amenities close by eg lots of eateries, nearby laundry service.

in a queue for up to 30 minutes in the morning for breakfast, the charges for laundry very expensive

no laundry and elevators can be really slow

no guest laundry

short staff barely any laundry and i had to vacuum my own floor

no pool and no laundry

also customer lifts used by staff with dirty laundry and

we were always waiting for elevators to arrive, and so were the staff, with big laundry baskets

laundry service or dry cleaning, staff were not very friendly didn t seem to enjoy interacting

laundry service arrived more than 2 hours after the listed

but i feel that any blood stained bedding or towels that isn t able to be removed in the laundry should be

they didn t have laundry facilities

no laundry, but there was a laundromat around the corner that had great service.

have given them a 10 had there been laundry on site as advertised

website states laundry services, which is a little misleading

very quite and spacious. excellent wifi. convenient with coin laundry.

gym was convenient, and we appreciated having access to the laundry machine and dryer

the laundry facilities were a bit pricey.

the price for laundry machines expensive! 5 dollars to wash and 5 for the dryer.

there's coin operated laundry, which i found helpful

there were only 2 laundry machines avaliable and people didn't get back theirs clothes on time, so it was like

location was great. staff were helpful. laundry facilities we helpful for us.

fridge, microwave coffee maker in room, decent breakfast, busy but clean and stocked well, also laundry and gym

laundry dumpsters they leave next to the entrance is insane, they should not do it

facilities not working - ice machine and laundry coin change

the laundry room was very small for all those rooms

hotel is well-maintained, from the rooms to the facilities such as the gym and laundry room

facilities were great bonus was the laundry area for travellers who needed to do some washing

good place to stay in, close to center, nice staff, laundry machines

liked most things about the hotel especially that they had laundry and gym facilities

a bonus was the laundry facilities

there s also a laundry room in the basement, which is a great amenity if you know it s there

microwave, laundry room, fridge in the room

they had laundry services in the basement which was convenient because of the length of my stay and the fact

they were very helpful, they showed us where the laundry area is, changed our money for quarters to operate

and finally i asked about dinner bc on the website it says dinner and room service

pool and hot tub

plentiful free parking

this property was a lot nicer than the local laquinta we usually stay when we visit our kids

didnt have enough info no pool i went there with my kids bad experience

i found the guest laundry facility very useful (it is in the basement, next to the gym and costs 2 dollars for

no eggs. management reception. laundry

was an on site laundry facility

having the conveniences of home - kitchenette and laundry was just amazing

also has a fitness gym and use of a laundry (pay) was a bonus

the guest laundry was an added bonus that was very

there is a laundry and gym on c level

there is a pay laundry in the basement

a laundry room and a gym in the basement

the laundry facility could have had more washers / dryers, but served its purpose

i was assigned room 327, which turned out to be directly next to the laundry room

staff informed us that there wasn't a laundry dryer available

the person who prefers longer stays there is no guest laundry on site we had to walk two blocks to a launderette

laundry costs were exorbitant!

i like breakfast, gym and the staff

hotel missed laundry pick-up

front desk said it became mandatory at every ny hotel so you are forced to use the minibar, laundry and calls

bill included the payments we did not make or, which were supposed to be deducted such as laundry etc

we didnt know till day 2 we had paid for laundry internet and room credit

to have them do your laundry it was very expensive

when i called the front desk to inquire about laundry, they answered on the first ring and

guest laundry in the basement

comfortable queen beds,clean room and bath,coin's laundry room in c floor , ice machine,small gym, bags storage

the hotel overall appears refreshed, as the room, bathroom, elevators, and laundry facilities all look newly

laundry was 4.00 to wash and 4.00 every 30 minutes to dry

location, friendly staff, laundry facilities, free breakfast

ability to do laundry

guest laundry is convenient and well-priced, compared to other hotels in the area

only one microwave. one washer machine in laundry room.

laundry service was not available

there was a crowd of people in the lobby some had laundry like bags with belongings

had to wait till midnight to get towels,still didn't have any washcloths-and that was after laundry

no guest laundry, only 2 lifts made access tricky

elevator, which means guests regularly share the lifts with housekeeping staff, garbage carts, laundry trolleys

laundry service available

there s no laundry in the hotel

sadly, after looking at vrbo's i was able to see that i could have more room, with onsite laundry, multiple

we got an early check in thanks to janet who was so helpful , she got us a corner upgraded room which was fab

- comfortable, with an excellent king bed (which i shared with my two small kids)

i returned late and was starving unfortunately the bar (food/kitchen) had already closed

there was also a laundry room for hotel guests and an indoor pool

the very spacious and fully equipped kitchen made it feel like home

shuttle service needs to run longer at night from train station to hotel

there was plenty of space to sit and eat a nice breakfast

only thing was that the pool water didn t look clean it was very cloudy that s the only thing i had a problem

they have free happy hours every day, has $20/day credit for laundry, and free bike rental

lack of explanation as to hotel amenities (gym, laundry, airport transfers etc, the compendium on the tv only

the cost for laundry was unreal - i found a laundromat on w 49th street

scaffolding everywhere. no laundry. location made hgi look trashy.

is no guest laundry in the hotel

location and friendliness of the staff and laundry facility availability

nice area and facility, breakfast included and laundry available

towels and laundry smell like gasoline

they had a sink, refrigerator, microwave, coffee maker, bag to put laundry in

i liked that we could do laundry while we were there the front desk staff was really lovely

hotel has no services, no lobby, no dining room, due to the free wifi the small lobby is used by locals who seat

and apparently you can use the local gym which has a pool

it also didn't have tea and coffee making facilities or room service, which are nice to

wish they had room service but it was not a big deal.

- no breakfast or room service - you get absolutely nothing but a few pastries from the coffee shop inside the

online it say we can do laundry but i was told

late check out was most

welcome from staff, room was a good size, location perfect, rooftop bar bonus although kids only welcome between

we have 3 small kids and it was a very short walk from port authority bus terminal, the metro, and times square

also had a nice rooftop bar & restaurant connected

weren't helpful- asked for laundry service and was told they don't have laundry service and to go to a laundromat

you have no laundry service. it would be excellent if you have one.

as there is no laundry service at the hotel, the manager offered late checkout, which wasn’t very helpful in

fyi - there is no guest laundry despite one being listed on some booking site

there was no bar fridge in the room - so that limited you buying anything to drink or eat that needed

no hotel bar if you wanted to get a drink/food it had to be done through room service.

have liked more room for floor work in the gym

wifi was inconsistent, at times fast & at times very slow

there is no 24 hour room service and no in room movies as advertised

gym had only basic equipment. otherwise nothing negative.

gym was incredible, food , service, friendly smile

property smelt of weed and the staircases up to the rooms were covered with bin bangs and bags of laundry we

on top of that, every day there were laundry bags piled up right outside my room door, making it difficult to

the fact that there is no elevator, no laundry and i had issues with the wifi in my room

location, tv in room, fast wifi, nice places to eat nearby, luggage storage after checkout

i unexpectedly had to have a work meeting over video and the wifi was great

of the rooms hot bathroom had insects in ceiling charge for resort fee but do not have pool, laundry no necessities

no laundry on-site

no laundry facilities

not with food but with laundry

restaurants and bar were great

room is very small for 2 people, not a lot of bathroom amenities,no bags for laundry, no coffee in the room,

laundry wasn't collected from room and took 2 days to process

they didn't have their own laundry facilities in the building like most other chain hotels

staff uses the two main small elevators as in laundry etc

location,the staff were really friendly and wifi was amazing.

and i was charged ridiculous fees for laundry - not same day but normal next day laundry - and, outragousely,

large room. great location. self-service laundry

location location! great stay. great breakfast and laundry facility.

self service laundry and dryer is added bonus

gym and laundry room were also good

bath cubicle is too small & inadequate laundry facilities

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

coin laundry available

near transportation 1 min walk to bus stop to ny super clean room service

a group of kids made a lot of noise late into the night.

laundry though given 3 nights ago arrived at the last moment

the front door men where awesome with our kids

room service is a pass , go down stairs to starbucks instead

the more you know, kids

was awfull, the air conditioner worked very noisy, the bad was too small for 2 people, room service wasn't able

bagels room service $100 1 hour to service us restaurant and extremely expensive for the quality and

there is no bar for a drink and have fun at night, but it did not bother us.

pool is a bit smaller than what i would like

long wait for breakfast

room service is not good ( sorry to say

no courtesy laundry bag

no dirty laundry plastic bags in either rooms

lied to me about a balcony room very small no ice no laundry no wifi no

laundry service is expensive

quick and efficient laundry

no laundry bags, safe is without proper instructions,

breakfast was great

didn t want a hotel with a restaurant or bar (no need given you are in central nyc

room service came each 2-3 days

had a very nice continental breakfast of pastries, cereal, yogurt, juice coffee and hot cocoa

it was very handy to have a guest laundry available

appreciated the laundry downstairs

location. coin laundry

also, this hotel has a self guest laundry, our trip to new york was on the back end of the longer trip to

i loved that they had a laundry room and after three

restaurant staff apologised and offered to pay for the laundry

what are the laundry products the marriott uses

any question, made you feel intimidated to ask again and it includes staff from inroom dining, laundry, at your

there was no laundry facility on property

remodeled rooms with horrible sofa options. that rooms is not for family with kids .

washing machines and dryers would be a great addition to the hotel where guests can do their own laundry instead

could have a pool and roof top restaurant. also a laundry facility

for a nice hotel it feels like it could have more amenities - laundry, pool/sauna, bigger gym.

beds excellent location friendly staff great breakfast excellent services like concierge and laundry

everything is around you: bank for money withdrawal, restaurants, laundry, 7-11, starbucks, haircut salon, even

did not have a laundry room

only one day and the switch was made everything else was great, even had someone take care of my laundry after

00 laundry credit daily

they try to sugar coat it by saying we can have a free drink at the bar and use the laundry facilities but we

laundry service prices were also so high you could buy