no laundry available

the gym and guest laundry service are a fine perk

very clean, very spacious room, great breakfast, cheap laundry service.

the laundry was out of order during our stay which was inconvenient

wifi was very good and the staff really helpful

more guidance on facilities such as laundry, ice, internet and how to connect, etc

most of laundry applies wasn't work

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

the laundry room was out of order and they were trying to fix it.

the laundry room , the machine would only accept credit or debit cards

laundry service in hotel

missing laundry facilities

no laundry facilities

the hotel did not provide extra trash bags and laundry bag

breakfast service is a little bit slow, during covid time it's ok.

have laundry that isn t overpriced

location and friendliness of the staff and laundry facility availability

smell like towels were kept out on a loading dock where diesel trucks exhaust was getting onto laundry

nice area and facility, breakfast included and laundry available

i liked that we could do laundry while we were there the front desk staff was really lovely

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

coin laundry available

bath cubicle is too small & inadequate laundry facilities

no room service or restaurant in the hotel but understand because of the covid

gym facilities could be a little bit better and the room we had was close to the road and we could

nothing for kids to do

i love my pet can stay for free and i asked for a room on the bottom floor you accommodated.

everything was perfect and i love that they have a bar and a pool table

also, the gym is well equipped

were able to accommodate an early check in & a late check out

the area was nice and seemed safe, and the laundry room.

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

also there is a laundry room makes you feel you are at home

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

there was also a laundry room for hotel guests and an indoor pool

rooms, big bathroom, all the facilities on the kitchen, restaurants around,very calm and comfortable

the pool and our room was great and breakfast was amazing as well from bagels to bacon and eggs or waffles or

just wish breakfast was served until 11 for those of us who get sleep in after a late night.

many broken pieces of equipment in the gym

chair in laundry room broken ( safety hazard) 11

there is only one laundry to cater to the whole hotel

laundry room dryer did not dry my clothes within that hour

la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart

laundry room hot breakfast

the gentlemen allowed early check in without any charges and advised on the bus

if they didn't have a breakfast, they should not have said they

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

parking lot was well lit, and we were very happy overall

breakfast

there no sign that says hilton garden inn they charge breakfast

i check in for my room i pay and i walk away i notice i only was given one key we are here with 6 kids and 2

i check in for my room i pay and i walk away i notice i only was given one key we are here with 6 kids and 2

the lady at breakfast was frustrated with the people by wanting to know if people paid or not,making people

plenty of parking

the on site laundry facilities were a bonus

their laundry in very nice

i like the laundry machine! ud83dude02

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

pool was a little cold the first two days finally the last day it wasn't as chilly and i was able

not a great area, no done for you laundry service.

laundry was right across my room which was awesome

parking and laundry acility.

laundry amenities are in separe floor (1 washing machine & 1 dryer)

hotel is as expected with big rooms, free parking, gym, swimming, laundry

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

no laundry service and the hallway had very bad smell

to argue over the kind of sheet) and he said if i really needed one he would have to go to the laundry room but

wish laundry facilities were available

the lobby and front of hotel was dirty, trash everywhere and carts of dirty laundry

the laundry machine was convenient to have

not like that the gym needed to be requested 24hours before hand

to uptown via gw bridge or mid-town via lincoln tunnel 1 bed flat with basic but all necessary kitchen set up

breakfast was fine. gym was fine. parking was convenient. staff was pleasant.

breakfast, the apartment was clean, location, price, parking, everything

nothing a big deal but having laundry service would have been nice

provision for doing laundry.

early check in, luggage storage our last day, complementary coffee

gym was rather limited with broken treadmill and not much floor space or mats tiny shower- was fine

clean rooms, great location, value for money, friendly staff. good wifi.

also was happy the bathroom sink had a good stopper for doing some laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

and that they lost my laundry

the rug under our bed also had pet hair still

laundry room on the fifth floor was clean and easy to use

they had a laundry room but only one washer was operational

guest laundry was

laundry available on site was an added bonus

the self service laundry on level 5 was fantastic and so helpful for our longer stay as a family of 4

laundry was moved on working elevator causing delay a few times

they lost my laundry

i used a laundry service twice and everytime the price was increased almost twice

the staff was kind and it was pet friendly!

gym needs updating and had some mold and rust on equipment

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

very close to the school and they helped me with an early check in.

gym is great

best of all it had a gym

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

laundry is outdated

the rooms were pretty spacious and clean. i really liked the little kitchen area in the rooms.

no room service of laundry service for instance

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

i loved the on-site gym and amenities options

room is very modern and clean. my pet loved the place. nice mattress.

comfortable, clean, the gym is nice and 24hs, good staff

no laundry and no breakfast!

no laundry

location is fantastic for my purpose, plenty of parking space, very friendly staff

breakfast could have been beteer.

catering staff constantly walking in and out while you are preparing your breakfast and eating your breakfast

room we got was directly next to the laundry room and i woke up to the sound of washers at about 7 am

the bus stop is right in front of the hotel and there are laundry facilities on the premises

used the elevator and on the first floor it opened next the laundry room, so sometimes we had to maneuver around

laundry room on site which works well and kept clean

there is laundry and dryer machines in the hotel

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

laundry bins loud staff

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

way too noisy as it was right where the laundry room was

gym was well stocked and laundry free.

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area

was my third stay at this lovely location, amenities included ( internet service, free laundry and gym as well

i love the accommodations of home , such as the kitchen, laundry on site, internet access and convenience of

clean free laundry gym

i also saw a laundry area

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

laundry service is not available

it has a laundry room and a gym

there was no pool in the facility.

laundry service is expensive

lied to me about a balcony room very small no ice no laundry no wifi no

no dirty laundry plastic bags in either rooms

quick and efficient laundry

no courtesy laundry bag

front desk person always with a excuse on doing laundry for 25 more minutes but never provided

walking through the halls was really complicated too, they were tiny and with cleaning/laundry materials around

the lady at the front desk called 911 and gave us another bedroom and cash for the laundry to clean up my

the breakfast was poor in contains, the hotel doesn't provide laundry

i threw my suitcase away and took all my clothes to the laundry

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

there were no laundry facilities and the public one across the road was very busy and grotty

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

another thing is that you could see other people's laundry left in the hallways

room was decently sized for 2 adults+ 2 kids

wonderful location and top breakfast, complete with views

who takes their id to breakfast

had a breakfast credit i forgot about and when i called back to get it applied the lady implied i did not

spa & gym facilities were relatively dated, and most of the spa facilities (e

circle right at the corner of central park with excellent views from both the rooms and the breakfast/dining

laundry though given 3 nights ago arrived at the last moment

was awfull, the air conditioner worked very noisy, the bad was too small for 2 people, room service wasn't able

room service is a pass , go down stairs to starbucks instead

room service had to be called 3 x's in a 2 hour time span

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and

suite setup is perfect for kids on rollaway

room (with kitchen and full size fridge freezer); superb service - maids, doormen, everyone; excellent

cleanliness and gym and pool

is really big , wifi was bit slow , bathroom is big but get foggy after shower as there is not exhaust fan

pet friendly, great gym/pool and has a great kitchen

went to reception they believe it was mistakingly sent to the the laundry

furthermore, there is no in-house laundry service or luggage storage facilities, despite shown otherwise on

i just wish they had a laundry area

heating, laundry not clean, every equipement was broken, did not fix my heating and the housekeeping stole

also, i foolishly had my laundry done here since i am traveling in ny for an extended amount of time and i

the hotel was nice and clean. it even has a laundry room.

a bonus was the laundry facilities

such as laundry in the basement and just ask the front desk if you need utensils and plates

there s also a laundry room in the basement, which is a great amenity if you know it s there

they had laundry services in the basement which was convenient because of the length of my stay and the fact

no laundry bags, safe is without proper instructions,

breakfast was great

the bed is so big and comfortable. have a good breakfast

there is no bar or restaurant but you are literally surrounded by them in all directions so it doesn t matter

hotel was clean and a good breakfast to start the day

kitchen was a bit subpar

just was sad that electric lemon bar works only till 10:30.

the fact that kids can't use the pool at all

room service was so expensive

uncomfortable furniture, erratic wifi, noisy

everything was great. staff, breakfast, comfortableness of bed all great

sure you clear your plates away after breakfast we didn't and was shouted at like little school kids, which left

staff, breakfast, room furnishings, hotel location, studio-like small kitchen

the two bedroom suite with pull-out couch was perfect for our family of 5 (2 adults; 3 kids)

we also needed two rooms for our family of 5 (3 college aged kids) and they got us rooms on the same floor

location, large rooms and great facilities like laundry, gym and fridge and microwave which are hard to find in

location. coin laundry

laundry was pricey, but it was great to have one on site to access

it was very handy to have a guest laundry available

comfortable bed and a great location with laundry

full kitchenette, fantastic high corner rooms (request a corner room if you can) clean, gym, laundry/dryer in

really good guest laundry

guest laundry

there is coins self-serving laundry on 35th floor

the thing i like most is you can do the laundry on 35th floor and go down to 4th floor to have breakfast while

the cost for laundry was unreal - i found a laundromat on w 49th street

is no guest laundry in the hotel

they have free happy hours every day, has $20/day credit for laundry, and free bike rental

lack of explanation as to hotel amenities (gym, laundry, airport transfers etc, the compendium on the tv only

scaffolding everywhere. no laundry. location made hgi look trashy.

the self service laundry facilities were a huge bonus

access to a guest laundry was really handy

hotel also had laundry facilities on 35th floor

fitness room, guest laundry was nice to have

location, views, laundry and starbucks on site. nice size king room, great bathroom.

staff informed us that there wasn't a laundry dryer available

i was assigned room 327, which turned out to be directly next to the laundry room

the person who prefers longer stays there is no guest laundry on site we had to walk two blocks to a launderette

laundry costs were exorbitant!

one member of staff gave us a late check out,but we got a call asking why we hadn't checked out

staff leaving laundry bags just outside our door, as well as other guests abandoned old suitcases and left it

the noise from work was a little unbearable, and they messed up the laundry twice.

right outside the room there was constant laundry or trash trucks doing work all night long which made it

wifi speed

we didn't bring our kids for this trip so it was perfect for us as a couple

no laundry bag

there were bundles of laundry lying in the hallways

conditioning noise all night, no amenities in the room (cottons, laundry bag, cream, slippers ), bathroom very

great breakfast and every day from 5pm to 8pm there was (an unexpected) light meal with drinks

it includes things that i would never normally use (the gym - wifi (i bring my own secure wifi

washing machines and dryers would be a great addition to the hotel where guests can do their own laundry instead

beds excellent location friendly staff great breakfast excellent services like concierge and laundry

laundry available at hotel - restaurant would not serve us said they were full the whole night but

everything is around you: bank for money withdrawal, restaurants, laundry, 7-11, starbucks, haircut salon, even

for a nice hotel it feels like it could have more amenities - laundry, pool/sauna, bigger gym.

we enjoyed the wine hour and free snacks for the kids

whilst room had kitchenette, crockery etc was non existent

since this was a business trip having solid wifi was a must and they didn't let me down

gym had only basic equipment. otherwise nothing negative.

we loved how close it was to everything, the staff were friendly, the breakfast was great with a fabulous

no laundry bags provided even when requested

the lobby is just a 1/2 basement entryway where they have all the laundry for the building being

could use a basket to place dirty laundry or towels and the bathroom floor could use a rug,it was cold

room, comfortable, quiet for nyc, great location, nice staff, clean and good wifi and amenities

good wifi, password and how to access is printed in keycard envelope

fyi - there is no guest laundry despite one being listed on some booking site

you have no laundry service. it would be excellent if you have one.

as there is no laundry service at the hotel, the manager offered late checkout, which wasn’t very helpful in

weren't helpful- asked for laundry service and was told they don't have laundry service and to go to a laundromat

add option to include breakfast at a little extra charge.

it worked out for us to do laundry at a laundromat

dirty laundry has been lying in the corridor all day, while the staff is sitting around playing on their

i asked for laundry services at night to be collected they came next day in the morning

laundry service, reception welcome

although the room was cleaned every day there was a terrible stale laundry smell

they didn't have their own laundry facilities in the building like most other chain hotels

room is very small for 2 people, not a lot of bathroom amenities,no bags for laundry, no coffee in the room,

laundry wasn't collected from room and took 2 days to process

staff uses the two main small elevators as in laundry etc

wifi didn t work, room was tiny.

fridge and microwaves in room, they offer laundry service but facilize are not on property to dry jackets after

to have them do your laundry it was very expensive

hotel missed laundry pick-up

daughters soft toy got lost in the bed linen laundry and they were unable to find it :( the doormen are not

bill included the payments we did not make or, which were supposed to be deducted such as laundry etc

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car

the room service menu and the hotel restaurant are mediocre.

there was a small market within the hotel - snacks etc - also our mini bar was loaded but we could not access

stayed in a 1 bedroom suite with our 2 kids

the staff added some petals of roses in the bed and in the suite as it was our anniversary which was very sweet

four elevators, but one seems to be regularly unavailable to guests as it is used by staff for laundry and other

was no laundry room for drying clothes, which was bad because i was caught outside in a torrential

laundry charge was outrageous

i walked past it several times because the entrance looked like the place they take out the laundry and trash

didn t like that cleaning staff with large laundry carts etc was using elevators with hotel guests

location, laundry available, nice stuff

spoke to several people at the front desk to get help concerning the laundry room

i also used the dry cleaning service which they have express service and delivery the laundry to your room

the wardrobe space is not so spacious but there is a complimentary laundry with a dryer which is very efficient

the room was clean. the laundry facilities were a life saver.

also tge breakfast is too expensive juice for usd

gym, pool are great staff is making progress compared to previous

big rooms , great location and staff, room service and the food was good

gym, pool are great staff is making progress compared to previous

comfortable room and bed. thanks for upgrade but see below. lovely pool.

expensive mini bar in room very expensive breakfast and internet is $15 a night for in room use

peter gave us a late check out which was really helpful because we weren't flying out until late

gym was great lots of equipment including peloton spin bikes great location

this hotel has a great gym

had to put 3 adult kids into a single bed room on the first night (supposed to be a double room)

laundry service was not reliable

the room was a bit small, a self help hotel laundry would

in a queue for up to 30 minutes in the morning for breakfast, the charges for laundry very expensive

no laundry no braking no in house room service cleaning day after day and just change towels

no laundry and elevators can be really slow

no fitness center or guest laundry

free 24 hour laundry facilities next door, just show room card to

and would have liked a guest laundry

is near times square and all the essentials are close by: seven eleven, laundry, restaurants, etc

is hard to approach room is too smalll room rate is too expensive needs more elevators no laundry breakfast food

room was hot, no laundry service, no spa, no swimming pool

upon arrival we had no towels and had to be requested due to a laundry service delay

-no laundry facilities on site

lost a shirt in laundry, carpets were dirty and there were bed bugs

off, wallpaper feeling off, stains in the bath, bath plug did not fit so i couldn't wash the kids properly,

like cd player, blender, glasses, etc for the guests to borrow, and the best of the best: free laundry in the

very convenient having laundry facilities on site

everything including the free laundry an gym

having a kitchenette, laundry & gym on site met all my needs

love the fact they have a kitchen with a full size refrigerator, not only that, the laundry room is free

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

clean, wifi doesn t work, no cable

serious, i been in more decente motels with my kids

parking lot

truck parking