we also enjoyed the pool and exercise room

me and my kids were really hoping for a nice hot breakfast

the continental breakfast was hot and tasty

of covid-19 the hotel weren't able to serve a hot breakfast or nice breakfast

easy access, clean and quiet kids loved the pool

great location. very clean and staff were friendly. we enjoyed the free shuttle service as well.

nice room and outdoor pool was a fun change.

breakfast is served at 6:30 am although the food did not come out until 6:45 am

breakfast

staff, breakfast, early check-in, shuttle, welcome bag, comfortable bed with good pillows.

the breakfast was good and had lots of variety

(receptionist lacie , breakfast attendant)

bags in provided in pet waste station so it makes it hard for guests to pick up after their dog

limited seating for breakfast.

breakfast was simple but adequate. staff very friendly

we even used the guest laundry room

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

card use, eliminate the inconvenience of obtaining coins to operate laundering machines -indoor pool needs better

clean, friendly, roomy, great breakfast

very clean interior including the laundry room, which i used due to a long stay for business.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

more variety at breakfast

wifi was confusing to get on

and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this

staff pool laundry

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

the gym and the pool and breakfast

location , rooms are clean, the shuttle driver is the best nice and very helpful.

the extra $15 charge for parking. the pool was cold.

bike in gym was clunky, not a spin bike

pool was very small- limit of 8 people. and the deck was slippery due to the type of tile.

clean, friendly helpful staff, good vibe with other guest. breakfast was great.

no sausage for breakfast

the staff, comfort of bed, high ceilings in room, breakfast options, cleanliness.

laundry facility in house

there was dirty laundry laying on the reception desk

laundry facilities came in handy

the price of you don't have a pet 35 a day if you do

there was an unadvertised pet fee and the man at check-in tried to rip me off and charge me $150 pet fee, before

was a lot of noise coming from the laundry or maintenance room above

the shuttle was a pleasant surprise on a rainy day with door to door service

towels in the pool area both times we went down there to swim

would stay there again only if they fix the wifi

the coffee was good and the cute little bar was open late

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

staff was friendly & there's onsite laundry

size of the room, the cost, the wifi quality

huge room, swimming pool, breakfast, tv, wifi

the room we had was next to the elevator and laundry so it was noisy all night

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

we asked them if there was a laundry room and for extra toilet paper

clean, modern room. great amenities of in room kitchenette and shared laundry

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

so those need to be kept separately when doing laundry

registration was unprofessional, folding laundry at counter

whatever laundry detergent you use made me itchy all night

didn t get cleaned and we asked for towels and were told they would call the room after laundry was finished

the breakfast was simple but we were pleased with the pleasant atmosphere

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

guest laundry equipment out of service. miniature room.

at 3pm, they offered me an early check in right then at 6am for no extra charge and sent a free shuttle to pick

man with beard at desk and lady next day were very good. great breakfast

it had a better-than-average free breakfast

we chose this place because it is pet friendly and the ability to have our own kitchen and do laundry on-site

the front desk, laundry and common areas

i decided to wash the bedding in hotel laundry

parking area and multiple doors for entrances.

parking spot usually set aside for handicap parking was set aside for police vehicles only

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin

nice amenities. room was clean. liked having a workout area and on-site laundry options.

i loved that they had a work out room and laundry area

laundry - i am sensitive to fragrance

wifi service is not good

going on in main lobby, no on-site laundry

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

the indoor pool was fun and clean

we ordered room service

wifi kept cutting out or didn t work at all for hours

the food was healthy and excellent. bed was cozy. loved the pool and laundry

top notch facility. meets or exceeds marriott standards very clean hot tub next to the pool

shuttle service extraordinary

the shuttle service to the mall of america was so convenient!

we were put by an entry door, near the pool, across from the housekeeping office where people

the breakfast was the bomb !!!! awesome!!

i could not get on the wifi and the breakfast area was not kept clean or stocked

it s close proximity to the airport and free shuttle.

location was perfect with the shuttle to the airport for my early morning flight

no wifi. had to call third party to access wifi.

free laundry services

easy check-in responsive staff laundry facilities

good laundry facility

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

pool and breakfast.

i liked the free laundry. we stayed 9 days and were very comfortable.

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

friendly staff great amenities - nice workout facility and access to laundry

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

one of our beds had dirty laundry in it

the pool area could be bigger. no hot tub.

the chef was very interacting and friendly. the other kitchen support were too.

thankful they allowed a late check out

wet children running from the pool

good tv and wifi.

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

machine was located on only one floor, inside the laundry room

the laundry facilities are too small for the number of guests. breakfast needed more variety.

shuttle service was excellent

the room we had was more spacious than expected & with 3 kids we didn't feel cramped which was amazing

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

could use additional laundry fro guests. one washer and dryer for all.

staff was very nice....front desk to the laundry guy and others. all very pleasant.

does not do room service like the hotel's website claims

the floors in the room were a bit dirty. the dryer in the laundry room had quite a bit of lint.

new, large rooms, comfortable beds, shuttle service

clean, comfortable and great staff. free parking too! walking distance to mall of america.

the pool wasn t warm

icy parking lot due to long term parking.

the hotel was equipped with a guest laundry

liked the pool

shuttle to

clean and quiet. plenty of food choices to choose from at the breakfast area. very pleased!

i liked the breakfast area. the staff let us use it for a family gathering (a short time).

friendly staff, free tea and coffee in reception, clean, laundry available

wonderful. love pool

the swimming pool was open as well, they took great precautions for covid

great room, great breakfast, great gym

across from moa. rooms big with kitchen set up. great breakfast.

i wish they had laundry machines in addition to send out services

the rooms was so comfortable room was clean the pool and gym was clean

the pool was large and our room was very nice.

the pool was under refurbishment

pool and location

items in the room, like: ironing board, luggage holder, laundry bag, bathroom light glass

laundry detergent was too strong smelling

guest laundry on-site

the laundry on the second floor was neat and clean

the only place available to guests was laundry

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

no laundry facilties at the hotel

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

the only thing i would suggest is bring a dvd player if your kids want to watch movies cause there's only 1-2

no laundry bags for wet suites

should have been advertised as under construction there should be a way to purchase coins for the laundry and

nice bar and staff. liked the breakfast

the pool area for the kids and the breakfast

breakfast bar did not have any hot items, only grab and go

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

the laundry facilities were very old and outdated, and the bottom dryer was broken

cleaned ,close to moa,shuttle service

free breakfast and longer hours for breakfast. good wifi

wifi was intermittant

decent breakfast included and a laundry a bonus

then later she was kind enough to give us extra laundry

laundry and reception have been great

friendly service staff; self-laundry was great and not expensive; hotel directly at the mall of

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

pillows were flatter than i liked. no hot tub at pool.

asked at check in telephone service never turned on so no way to communicate with front desk, bar etc

that it was next to the mall. traveling with kids so that was awesome!!!!

to call room service did not work

they did require reservations for use of the gym, pool and restaurant, which gave me a sense of security

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

the free shuttle only left the hotel every hour, so if you had to go somewhere, then you had to wait

buildings, parking lot was full due to some sort of concert that was there

pool & hot tub were nice

in bar but where isn t it$$$ also if you would make it cheaper for parking there on a parking and fly more

my kids had more fun than we expected

i loved the wave pool. totem towers were also amazing. our hotel was also very comfortable.

was in the pool with a 1 1/2 year old. would have liked a separate splash pad area.

had so many great things for the kids to do

kid friendly with lots of activities for kids

food pantry, restaurant, pool, gym, laundry, large room

and, the laundry uses way too much bleach on the bedding

my daughter had to move bags of laundry and trash out of the way in order to get through

nice clean amenities such as pool and gym

free shuttle service

unsupervised kids being a menace

unsupervised kids being a menace

like a resort as you have multiple restaurants to choose from, beautiful grounds, a glorious spa and fabulous

the gym is over the top

it was a good experience. the depth of the pool could be deeper.

and a laundry room

the kitchen was stocked with the necessary equipment, and an ice maker in the freezer was a bonus

the kids can t wait to go back and stay when it is warmer to get out and enjoy the basketball court

loved the pool area and the workout gym

nice kitchen / living area ud83dude00

called down to learn that we were above the laundry

clean and tidy business travel friendly reliable airport shuttle service that was a major draw

would be nice if breakfast was included in all packages

excellent price nice pool nice bar great tv's

pool water hazy looking hot tub not working.

no way to do laundry.

no laundry room and the wifi was terrible.

used the laundry facility and put my money into the dryer and the dryer didn t start

had trouble finding laundry room and there was not change machine there

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

wanted to do laundry, the staff wasn t very helpful with knowing the cost and making change

location, security, breakfast and ambience

beds are so comfortable! pool open late.

wished they had more protein available for morning breakfast

they have laundry on site

laundry being on site 24 hours big plus. the housekeeper sure tidy with the best.

laundry on the floor

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with

we had an early flight out so went to bed fairly early only to be awoken by someone doing their laundry right

no elevator, no soap to use for laundry, not even soap to purchase

i did laundry while there but had to lean up against the wall b/c no chair was provided

cleaned my room and stole my brand new tide laundry soap that was $27,they kept coming in my room while i was

this property does allow long-term residents and has laundry facilities

too much for guest laundry, no elevator, only gave to bath towels to room, had 3 ppl when asked for more towels

chose this hotel because of laundry facilities- and no laundry

would have asked for a room away from the pool and breakfast wasn t included which i don t realize

everything beside no shuttle to the airport

shuttle to the airport as promised, first room for our daughter & family had no working heat, had

found it frustrating that the shuttle service stops operating at 10:00 pm from the airport and 10:00 am to the

kitchen and also laundry

the area was great as it was near many stores. also enjoyed the free laundry.

room was above average, good size laundry facilities, kitchen space came stocked with basic cooking pan and

do laundry for cost of soap and everything you need is in your room to

very clean the free laundry yess

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

the laundry area was something else only 3 of 6 dryers were working

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

i also appreciated that it had a laundry facility onsite

room we were directed to had wrappers and dirty laundry all over floor

laundry could be improved.

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

wifi in the lobby was good, but the room i stayed (3rd floor in front of the elevator) wifi was

shuttle to moa; very helpful front desk staff; pool and hot tub

on-site bar closed at 11:00 for many who were using hotel to visit important vikings game.

, staff was rude at pool closing time for kids, when clearly we were the only ones using pool area with another

good location, good free breakfast, comfortable beds, large tv

kids enjoyed the pool.

the outside parking was convenient

was great, comfy bed, clean large room, pool, hot tub and sauna

wish there would have been more amenities like breakfast or later out

the pool and spa.

friendly staff and the facilities were clean and the pool was awesome and all is well

no sauna as advertised. sand in the pool corners

first driving up the parking lot had people grilling and drinking, the people were a little seedy (looked like

that it had cheap laundry on site and smoking rooms available.

loved everything about this hotel it's nice clean smells good nice employees and has laundry room and

very very slow wifi, even on off peak hours.

room smelled like stale cigarettes and we got in late and there was a lot of traffic in the parking lot

guest were hanging out at the front door smoking and drinking.

only thing found that person in the evening did not know the luges laundry only accepted cards and sent me to

workout center and laundry facilities were exactly what i was seeking in my stay

laundry component has been under construction for a month and not available for use so that is one

also, there are only 2 washers and dryers for the guests, which can make doing laundry difficult

laundry accessibility, honestly that's about it.

downfall was there wasn t change available for vending machines and to do laundry

the dishes were not clean in the dishwasher there was caked-on food on the pots and pans laundry prices are

pool hours were very appreciated and having laundry service

hot tub and pool were well maintained

the elevator was slow and kids running hall and slamming doors☹️

definitely felt like asking her about or for anything(like for laundry or the soda machine), was a crime or

only other thing that was not acceptable was the laundry

also, don't get room 101, it's directly under the laundry room

dirty laundry out in the open

could have been more to offer for breakfast, maybe eggs and sweetrolls, maybe yogurt or fruit also

i liked the workout room and the laundry room

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

it was also good to have access to the laundry

breakfast had many healthy choices and alot of variety

a kitchen included was very helpful after bringing back the included breakfast

wasn t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

free parking was appreciated

i love that the room was right next to the pool area

stayed 3 days and no room service only toiletries when asked

couldn't use the pool because of soo many kids

had problems having my tablet stay on wifi. kept disconnecting

convenience, parking, friendly staff. quiet.

the kids weren t able to swim, but it was fixed quickly and they were able to use it the rest of our

parking lot accents too pancake house

they had good continental breakfast, indoor pool, ice machine, and washer/drier for guests to use

i teach fitness trainings throughout the us and will recommend your hotel to trainers in the u

breakfast great location great staff nice pool area there was nothing that i didn't like about it

the breakfast was wonderful and much better than i expected

hot tub in the pool wasn't very warm.

the pool was a little too cold

the place definitely will stay again at this place when we go back loved that it was pet friendly too breakfast

staff was super friendly, rooms where spacious the free breakfast was delicious homemade omelets and location

love the complimentary wine and snack for my kids

breakfast was great!

the bar should be open at 3pm and stay open a little longer or have the kitchen open a little later

ice, vending, and laundry if needed

breakfast was awesome and hotel staff and laundry were excellent.

only 1 washer and dryer for laundry. quite the wait for an open machine.

and breakfast included the best scrambled eggs i've had at any hotel in years

kitchen was crowded and i even couldn't get a chance to make a waffle for myself because there was

the washer for laundry was out of order

parking lot was over full due to people parking there and going to nearby restaurants

chain that i usually use for the multiple times i travel because they actually had the real breakfast and pool

that the spa was out of order

the free parking, the free breakfast, the amazing staff members were so polite

laundry

the place was good my kids had fun in the pool ud83dude04

very nice, nice swimming pool, hot tub ...beds are cozy

of spa tubs and the rooms

the fireplace did not work

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

kids partying across the hall

and very comfortable nice breakfast choices fabulous pool and hot tub , hrs for adults a great

cleanliness & the workout room and the breakfast

laundry, price, breakfast, room size.

they also have a swimming pool, laundry facility and more

had guest laundry and a hot breakfast which was really good

friendly staff with great customer service, clean, comfortable room & delicious breakfast.

was a little farther away from the airport and the free shuttle stopped at 11:30, and i needed it at midnight

had smoking area, good breakfast, laundry facilities, close parking

in the mornings as the staff would come to work they would allow the door to laundry room to slam

about this place was especially breakfast it was delicious

the breakfast was better then just good

had smoking area, good breakfast, laundry facilities, close parking

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

no free breakfast, but they do offer breakfast and starbucks and dinner for guests to purchase

onsite bar and coffee shop are absolutely the best amenities

wifi kept disconnecting me

which means sometimes laundry gets started up to days later

the laundry facilities weren't adequate for the size of the hotel.

the guezt laundry took way more then the $2 it said it would cost.

there were luggage carts and a guest laundry

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

i also appreciated the free laundry machines and workout space

work out room is attached to the laundry facility which made it

loved the pool, hot tub and free laundry service

free laundry

they offer free use of their laundry area which was a huge help for our family

laundry was unavailable and i had to find a laundromat before leaving town after check out

that they only had one laundry location

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

clean and comfortable with friendly staff. enjoyable pool and hot tub.

cramped parking lot

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

fact that you have to walk through the bar area to get to the pool

breakfast was great. room was nice to

didn't like that some people got a free breakfast and some didn't

lobby was beautiful and scott greeted us asked us what we were doing on our stay kids played pool went swimming

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

restaurant was closed and no shuttle to and from the airport due to covid?

pet friendly however i was pit on the 16th floor and no grass areas for dogs

syringe and liquor bottles in the parking lot which made me feel unsafe when i had to walk my dog

the location. the proficient staff. parking roomsize.

only 1 entrance so be sure to ask about parking!

very good gym

huge room lovely staff super convenient the freeway beautiful breakfast in a beautiful

were kids everywhere

were kids everywhere

breakfast options were great, free laundry facilities, clean and very friendly staff!

breakfast was good the pool was great everyone was nice

and the room with the kitchen

the pool & jacuzzi spa were nice to go to in the morning before checkout

room had a kitchen and living room which was very spacious

laundry could have breed machines, laundry product out of order and no bar to hang clothes

there had been a 'licious' breakfast buffet like i had in the past - but i understand covid

there was a nice pool and hot tub free breakfast it was close to where we had to go

parking was great since i was pulling a trailer. breakfast was great.thank you

parking lot was covered in ice

unexpected charges for parking of 35 dollars a day and 75 dollar pet charge.

the cost to bring my pet was surprisingly high.

from the picture it was 2 separate rooms so i thought this would be great when the kids sleep to watch tv and

front desk staff lady name jasmine was very helping and patient when i had my kids with me

not get wifi to work couldn t find a password view not good at all but only in our room to sleep so

no guest laundry. had to drive miles to a laundromat.

guest laundry and pool was small

free shuttle within 5 miles. perfect for macalister college. super nice staff. quiet

were friendly and helpful, rooms were clean and comfortable, and we enjoyed the pool and hot tub

the pool area was a big bonus

pool is alittle to open to non swimmer eyes as it has full length windows facing main entrance,

bar was terrible i asked for coffee they didn't have any

only for parking was hard when it was just us and the kids to get everything out of the car but the staff was

brand new facility with a full bar and small restaurant

staff were very friendly, from the front desk, the staff cleaning around the hotel, maintenance, bar staff,

no light in laundry area or soap available for purchase, not sure if the machine even worked

are spots on the towels in the room the light in the laundry room did not turn on we found a toy and the wall

the parking lot is a pot hole nightmare

also, i could not connect to their wifi in my room

even the parking lot, which says alot to me, was in crumbles instant mud for coffee