we were able to park for free on the street and do our laundry at the hotel via a local laundry service for a

included full breakfast is great; the rooms are simple, but pretty and clean and comfortable; the pool in the

there are no children allowed so good for an adults only boutique hotel

the pool temperature was perfect and the wifi was fast as we were able to stream netflix and iptv without issue

beautiful building, lovely flowering vines, nice breakfast, street parking

i also enjoyed the pool, which i had all to myself a rare treat that made the experience even more relaxing

wifi strength could use a boost

the bar next door bumps music until 11pm

the pool wasn't available while we were there.

separate pool area with sun or shade, good internet, bathroom & water

beautiful and simple decor, great pool, spacious rooms, very clean, great rooftop view!

open till early afternoon, front desk mostly nice and kind but variable , nice pool and roof top spa excellent

infinity pools on the roof with amazing views

lovely roof top pool

wifi is not good in all of san francisco/san pancho - not the hotel's fault, but challenging to

great rooftop pool and the staff were the best

the roof top pool is incredible

we also used the pool area and it was small but perfect

wifi worked really good, that is not normal in san pancho

clean room, great rooftop pool, relaxing environment

we loved the food at the restaurant, breakfast was included

restaurant and breakfast is

love the peaceful environment, nice pool, very clean room and really comfortable bed

wish there was a bar upstairs to enjoy the views

we also loved the rooftop plunge pool and seating area

they could have directed me to the nearest laundry in town and i would have been happy to wash them myself for

the lady who does laundry/linens is a bit of a gatekeeper

the wifi was very slow so don't count on streaming anything... download your stuff in advance.

whatsoever but he sits in their room for long periods of time when you have a beautiful beach and pool outside

reserved parking is also a real benefit

needs: more pool chairs, +/- microwave, laundry services, pool bar or restaurant

the wifi cut out often but was bearable

pool is beautiful and huge

pool but needs painting foilage 70s decor in lobby parking location

breakfasts, however the kitchen and chef are very nice

the room was a decent size and the interior balcony was quite large; good for meals and for the kids to play

the pool was cold which is ok but the spa was not working and was told that theres no hot water

the room was a decent size and the interior balcony was quite large; good for meals and for the kids to play

the room was very comfortable and we loved the pool

the pool could have been warmer

it was clean, our hotel room was perfect, soft towels, kitchen in our room was great and the pool on the top

lastly, the rooms were so clean and luxurious with great wifi, nice shower with soft towels and a great king

but the best part of this hidden gem the wifi

a stay in this room type is more like renting a condo than a hotel room, and the kitchen is huge

the rooftop & bar made our stay perfect, we enjoyed many hours in and around the pool

i was moved from 2nd floor to 1st same style room but actually smaller with a laundry deck

they have golf carts available for rent, which i would recommend for exploring the town for the day

clean nice pool great service.

nice kitchenette wtih daily coffee provided

the pool is fun for families wanting to hang by the pool and in the little garden area but it can be

pool very cool water

pool was very cold

very friendly rooms were clean and comfortable bathroom very spacious and nicely appointed nice pool a great

lovely staff. great location. nice shady pool to get out of the noon sun on the beach.

did not have a pool , but you are very close to beach . just a minute walk.

pool is nice, and the grounds are cute and clean

the landscaping and greenery throughout the hotel and pool area were beautiful as well

can't wait to see the new pool/

was a beautiful hotel with wonderful garden and swimming pool

someone sitting on the chairs outside our glass door, i think they were the workers and their kids

the rooftop pool area had amazing views

and there still is parking

shared kitchen is not secure (my beers were taken by someone)

amenities: the rooftop pool is the highlight of the property perfect temperature and never felt crowded

has a kitchenette but has bare minimum tools

plenty of chairs, umbrellas and a little bar very close

no full kitchen

wifi could have been faster, i ended up tethering from my phone to my laptop and having an outdoor

we stayed in the 3 bedroom penthouse and it had a large kitchen and great room with balcony overlooking the

the staff were also incredibly helpful to navigate transportation, spa services, and assist with dining

no kids which is a big plus

we stayed for four days and many times chose to stay in the hotel and in the pool to relax instead of going

wifi was spotty

wifi

also the food options are very limited and the meal times are pretty late (breakfast at 9am, lunch at 2pm and

the breakfast was simple and nice, but could be improved by introducing some real local dishes, e

the rooms are great, and the pool is perfect

so probably not ideal if you are there to party a lot the rooms are nice and spacious and the pool area is

the breakfast that was included each day was delicious as well

to detail, comfortable bed, umbrellas available to take to the beach, excellent breakfast, friendly staff

the only issue we had was with our private plunge pool

the only time this was a real issue was ordering room service

the food, views, service, architecture, spa, gym

this is a super special place whether for families with little kids or couples seeking quiet and refuge

to sign tabs all the time even when the meal was included like breakfast just so they could ensure tips for

the best, longest sandy beach, largest pool complex, gorgeous landscaping

exceptionally friendly staff with superb service, wonderful restaurants although we only used the pool restaurant

stylish & cozy restaurants & beach bar with tasty food

water slide for the kids, multiple pools including an adults only pool

ordered once room service, some of the food was bad but we were not charged

ordered room service (very limited) and never delivered

we had a kitchen we couldn t use, they don t supply anything

the pool areas are amazing

and also there was a wedding and because of the wedding there was no room service but you still needed to pay

same restaurant for breakfast and dinner and a beach bar open for lunch

add the roof top bar and food service, with the happy and friendly staff, you ve got a great combo to enjoy

the spa was pleasant with the sound of the ocean

bar tender service was great

the breakfast option included in the stay were plenty and delicious

- parking is limited, about 3 spaces

apartments are huge for two people, with 2 full bathrooms and another shower with toilet off the laundry room

the pool bar served great tasting and reasonably priced food and drinks

staff was super friendly, hotel amenities (ie bar restaurant) good. well kept faciltitles

location beach , pool , swim up bar , great food , the rooms are so big

the refrigrator in the kitchen was so noisy

i loved hitting up the 24-hr coco cafe for my coffee everyday and my husband and kids had ice cream a couple

if you don t have kids don t go there hotel need to be refurbished big time

if you don’t have kids don’t go there hôtel need to be refurbished big time

hotel with kids was attached to and shared facilities with an adults-only sister hotel

food and amenities for my kids.

my husband and i love fun games by the pool. this resort doesn t do that but not a big deal.

pools close at 8 ( sunset is around 9) only open pool is quiet (adult) pool which has music blaring

kids loved it

side of the resort was great for the kids

great service around the pool too

pool was good but needed some maintenance

daily fresh seafood at boteca. water sports included. friendly staff. spa staff.

aspects of the property are very out-dated and a little bit sketchy for young kids

breakfast buffet was excellent

was not able to have breakfast at restaurant due to 1-2 hour wait to eat

pool and beach are great for kids

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

really the only suggestion is that you not allow people to claim space and chairs at the pool or beach by

also add, great gym facilities new and plenty of choices for my daily workout

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services,

the adults only is on one side and kids on the other

the swimming pool at the top terrace and the quality of the service of the people was amazing and always taking

preferred at floor 8, jose joya at 6; amairini at coffee station and nereyda at the world cafe breakfast

she booked us a cabana, a romantic diner for two and spa and massage

as far as the pool service at the 6th floor we would like to congratulate gilberto his service was excellent

lovely infinity pool with spectacular view of the pacific ocean

good gym

-: the spa is very very

girl at the breakfast restaurant, i think her name is paola was always super rude and made every meal a

room service food was terrible.

(corner stores nearby) when they say laundry will be returned tomorrow, its more like 3 days

room 102 shouldn t be used for a room as it is right next to the staff break room/ laundry/cleaning facilities

we had the worst room in the hotel; wedged between the laundry room and the front desk

hotel with beautiful garden, hammocks and a swimming pool

the pool is relaxing and clean with a high quality restaurant on site

add some more tables with the chairs around the pool. maybe some new chairs too.

there are choices for beach or pool - family or adult - any for dining - which was always delicious

property is beautiful. adult pool is great.

pool side and by the beach the staff deliver cool towels, smoothies, fruit, frappuccinos, popsicles

breakfast buffet was too expensive

breakfast buffet too expensive

staff, location, pool, room

having a pool, beach and restaurant all right there, was awesome

a 2 burner stove top would be good in kitchen

kitchen area and bathroom

private pool to cool you off or just let you float your day away

besides the parking situation the everything else was wonderful

uncomfortable common areas, wifi only in the lobby, no pool

was told there was no kitchenettes available but people who booked after me got kitchenettes, although they

if the ad said pool it should be a pool not a fountain it was 8ft x 8ft x 1 ft

s was no wifi, no ac, the hotel was far from the beach like a 10 minute walk and in the pictures it shows

by far breakfast was the best, omelettes and fruit...water views and good seating options

assignments - kids staying in adult pool area, food selections in buffet

pool loungers were terrible

the kids liked the desserts

poor wifi.

all staff was very kind but: i asked for towels, laundry service, crib, help with a/c, and for all it took

the adult pool area had all the potential in the world with a nearby bar, full sun and ample chairs, but the

the pool area in the adult section had lots of available chairs daily, so there was no stress to claim

closing of pool too early

the bar tenders

texting the butlers when we wanted our complimentary coffee delivered and room service was a delight

serving two type of customers, the group that enjoys drinking and partying with loud music on the pool and the

breakfast was wonderful

the pool was great

had breakfast in the room on the terrace