the pool was very clean - maintained daily

very little parking

really appreciated having an efficiency kitchen for making our breakfast, snacks and reheating leftovers

lack of kitchen utensils and when requested no response

seats and table in balcony, full kitchen with ammenities, microwave, stove , blender, full size refrigerator,

no parking

the constant loud continues noise, music, woken up by workers at pool in middle of night.

parking lot separate oh hotel

the pool was beautiful. the water of beach was warm so having the pool was great

parking

the pool area was exceptional. very comfortable kingsize bed and room.

pool, helpful staff, close to beach and restaurants etc

they have a great pool, and facilities were clean and up to date

the only cooking facility/cutlery/dishes were by the pool. no ability to eat in the room.

most exceptional staff. so friendly and helpful. good food too. pool very clean.

their pool needs repairs

was way to loud by pool, our room had some issues that were not taken care of

the waves were too rough for kids

espresso machine at bar not always working

warm pool, food was great, staff.

all staff was very kind but: i asked for towels, laundry service, crib, help with a/c, and for all it took

adult pool closed way to early(should have been open till at least 8pm) the bikes had flat tires and

loved the adults only pool but no elevator excluded many seniors

closing of pool too early

the adult pool area had all the potential in the world with a nearby bar, full sun and ample chairs, but the

being delayed that night our room was not equipped with sheets for the sofa bed so we had have my kids sleep

just mopping the floor and wiping the counters isn t enough in a pet friendly hotel

wifi could be better.

safe enclosed parking

is pet friendly and the ladies were very nice

location great breakfast great

this is a super special place whether for families with little kids or couples seeking quiet and refuge

only issue we had was with our private plunge pool

the only time this was a real issue was ordering room service

the food, views, service, architecture, spa, gym

also the food options are very limited and the meal times are pretty late (breakfast at 9am, lunch at 2pm and

incredible hotel - stunning pool, small hotel vibes so very personal, the breakfast was insanely good, it was

jungle like plants around pool were amazing

staff were fabulous. restaurant had excellent breakfast. and dinner. would recommend for sure

beautifully decorated property, great views, lovely pool

the restaurant is excellent both for breakfast and dinner. nice views and very quiet.

the wifi was incredibly spotty

jacuzzi, room and decor, coffee shop close by, walking distance to everything in san pancho, parking for

beautiful pool and rooftop tubs, comfortable beds, and helpful reception staff

the room was beautiful and spacious, the pool was amazing as well as the views from the roof top hot tub was

love the salt water pool and location

we were able to park for free on the street and do our laundry at the hotel via a local laundry service for a

the rooms were nice and clean, the pool was well maintained and warm

there are no children allowed so good for an adults only boutique hotel

courtyard with pool

small warm pool to cool off in

we loved the breakfast fruit bowl, the ac in the room, the availability of beach towels and a beach umbrella,

the pool wasn't available while we were there.

the bar next door bumps music until 11pm

breakfast at the restaurant was top notch

i wished the windows latched for safety with small kids

clean room, great rooftop pool, relaxing environment

great rooftop pool and the staff were the best

the rooftop pool is gorgeous (and a little chilly) but wonderful

we also used the pool area and it was small but perfect

the bar downstairs is fantastic as well

they could have directed me to the nearest laundry in town and i would have been happy to wash them myself for

the lady who does laundry/linens is a bit of a gatekeeper

i wish the kitchen was more equipped but it had the minimum necessary

kids did not stay in pool because of it

welcoming staff made my kids and i feel right at home

the room was very comfortable and we loved the pool

maybe wifi in rooms would nice.

parking lots were save, because there was a door outside of the whole hotel

we had two balconies, a full kitchen and a really nice, large, fully tiled bathroom with lots of hot water

the pool was cold which is ok but the spa was not working and was told that theres no hot water

of thought was put into the design of the rooms and common spaces, including the rooftop pool / bar area

rooftop pool is great and gets the sun all day, cool bar area there too

parking garage can get crowded.

comfortable hotel with a fabulous rooftop pool and bar area, not too far but far enough from town that it was

but the best part of this hidden gem the wifi

needs: more pool chairs, +/- microwave, laundry services, pool bar or restaurant

we had a dinner and breakfast here, they also have bar service in the restaurant and in the pool

amazing beachfront location with spotless pool, attentive staff, and decent breakfast included!!

nice kitchen with everything except a microwave

the wifi was not good and their process for providing and returning pool towels could be more

i was moved from 2nd floor to 1st same style room but actually smaller with a laundry deck

the kitchen could use a kettle for tea

great location! easy walk to downtown. staff were always cleaning! pool was nice and warm.

location and price were great had parking which we needed. close to eveything very walkable

great little kitchen to make breakfast

pool very cool water

pool was very cold

very friendly rooms were clean and comfortable bathroom very spacious and nicely appointed nice pool a great

lovely staff. great location. nice shady pool to get out of the noon sun on the beach.

was a beautiful hotel with wonderful garden and swimming pool

can't wait to see the new pool/

did not have a pool , but you are very close to beach . just a minute walk.

the landscaping and greenery throughout the hotel and pool area were beautiful as well

pool is nice, and the grounds are cute and clean

and the best view from the rooftop pool

and there still is parking

when i came back after the retreat with a friend in tow, alex gave us towels for the pool and then brought my

someone sitting on the chairs outside our glass door, i think they were the workers and their kids

location, pool, concept, music instruments.

bar was nice with good drinks

the pool was perfect too

great kitchen we used for breakfasts and sometimes dinners

pool, beach, margarita at their bar near the pool, jacuzzi on my patio, dinner at restaurant in front on the

pool, great room, comfortable bed, good ac, kitchenette

the pool was relaxing and they have beer and wine at the bar (next to the pool and kitchen) that you

the pool area, which is only steps from all the 7 rooms, has an incredible view over sayulita

there is a bar but no one is really working making drinks so you have to buy your own drinks or overpay for

the bar service also wasn t great

wifi

loved the pool area, staff, location and room.

breakfast options included were light and easy

great setup with the pool in the middle, fantastic food and great service.

breakfast was great. beautiful little hotel. friendly staff

pool and hot tub area was superb

spa very good

because the food at the restaurants was so excellent, i considered the room service food to be lacking

grounds, great staff in kids club (but they charge hourly) and staff at beach and restaurants

too quiet and pool bar closed.

there are alot of big conventions and weddings here and they take over the spaces and pools with loud private

good gym

breakfast in the restaurant was good every morning

gertting wifif was a whole

i would have liked self-serve snacks by the pool

breakfast is top notch, buffet you have a bit of everything highly recommend

breakfast does not have a very attractive menu and everyday they were playing brazilian music

the decor , the details , the food , the fabulous breakfast buffet , the beach ....

the buffet breakfast is pricey at about $40 pp but you can order a la carte, which they don't immediately tell

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

beautiful rooms, beach, pool

it s more like a kiddie pool

clean, great activities for kids especially the day care all very secure

eating a shrimp in the italian restaurant ( which she even spit out on her plate)and both my kids had upset

food, all the restaurants are simply amazing, nice kid s pool area, good evening shows, beautiful rooms, comfy

just more attendance in kids area at the balinesa area.

it has two pools, small gym, spa and the best staff

rooftop pool and bar were very inviting

however, the meals & breakfast were great, served beautifully by great conscientious staff

we enjoyed the upstairs pool, deck and bar with expansive views

great breakfast. rest of meals good but not great.

selection has a great pool and poolside food options

side of the resort was great for the kids

my 4-year-old son obviously had a blast at a pool

the magic show was the best for having kids be engaged and watching every movement

the family pool was perfect for our kids who are not very confident swimmers yet

the smoking in the outdoor bar area is terrible right in front of the theater

bad smell in some areas. the pool hours could be extended.

it was quiet, centrally located, with an acceptable breakfast.

kids activities daily, a great resort for families

even do the hotel has 8 restaurants, they decide it was a good idea to only open 1 for breakfast