the food, views, service, architecture, spa, gym

this is a super special place whether for families with little kids or couples seeking quiet and refuge

this is a super special place whether for families with little kids or couples seeking quiet and refuge

the only time this was a real issue was ordering room service

location great breakfast great

also the food options are very limited and the meal times are pretty late (breakfast at 9am, lunch at 2pm and

long mornings at the beach (which is just a 2 min walk) and refreshing afternoons by the pool

the inner courtyard with the pool is so beautifully kept up

breakfast at the restaurant is fantastic

we also loved the rooftop plunge pool and seating area

love the peaceful environment, nice pool, very clean room and really comfortable bed

pools and jacuzzies /they are total 3, one down and 2 at rooftop

jacuzzi, room and decor, coffee shop close by, walking distance to everything in san pancho, parking for

pool, rooftop jacuzzi, room and decor, coffee shop close by, walking distance to everything in san

open till early afternoon, front desk mostly nice and kind but variable , nice pool and roof top spa excellent

wifi is not good in all of san francisco/san pancho - not the hotel's fault, but challenging to

we were able to park for free on the street and do our laundry at the hotel via a local laundry service for a

com says free parking

great daily breakfast. staff was superior. quiet .

the breakfast was delicious and particularly enjoyable on the terrace with all the great flowers

a delightful spot, the staff are extraordinary, breakfast is delicious and the sparkling pool is most refreshing

i also enjoyed the pool, which i had all to myself a rare treat that made the experience even more relaxing

great place gor adults and older kids

absolutely no wifi for the 48 hours we were there

would have appreciated being told we had access to a pool

wifi strength could use a boost

the staff, the quiet and relaxed rooftop pool and bar.

great pool and bar on the fourth floor

we loved the food we ordered from the bar menu on the rooftop

we also used the pool area and it was small but perfect

wifi worked really good, that is not normal in san pancho

no wifi in the room

wish we would have had a kitchen, must of misunderstood when i booked the room .

wifi could be better.

besides the parking situation the everything else was wonderful

was told there was no kitchenettes available but people who booked after me got kitchenettes, although they

all staff was very kind but: i asked for towels, laundry service, crib, help with a/c, and for all it took

loved the adults only pool but no elevator excluded many seniors

the pool area in the adult section had lots of available chairs daily, so there was no stress to claim

closing of pool too early

the adult pool area had all the potential in the world with a nearby bar, full sun and ample chairs, but the

the pool was beautiful. the water of beach was warm so having the pool was great

parking lot separate oh hotel

the constant loud continues noise, music, woken up by workers at pool in middle of night.

no parking

parking

coffee and water in lobby free wifi and parking

the pool area was exceptional. very comfortable kingsize bed and room.

pool, helpful staff, close to beach and restaurants etc

most exceptional staff. so friendly and helpful. good food too. pool very clean.

no utensils or crockery in the kitchen unit, what the point?

the room is spacious enough and includes a small kitchen and dining area, which is handy if you d like to

kitchen facilities were good - stove, full size fridge and microwave, pots/pans, dishes and cutlery

wifi is not very good especially in the rooms (as is the case over much of guayabitos) and most of

everything was great. amazing staff, nice large room and great pool area.

lack of kitchen utensils and when requested no response

another staff member at the lobby bar by the name of

the waves were too rough for kids

warm pool, food was great, staff.

was way to loud by pool, our room had some issues that were not taken care of

espresso machine at bar not always working

they could have directed me to the nearest laundry in town and i would have been happy to wash them myself for

the lady who does laundry/linens is a bit of a gatekeeper

i wish the kitchen was more equipped but it had the minimum necessary

kids did not stay in pool because of it

welcoming staff made my kids and i feel right at home

the room was very comfortable and we loved the pool

maybe wifi in rooms would nice.

parking lots were save, because there was a door outside of the whole hotel

we had two balconies, a full kitchen and a really nice, large, fully tiled bathroom with lots of hot water

the pool was cold which is ok but the spa was not working and was told that theres no hot water

needs: more pool chairs, +/- microwave, laundry services, pool bar or restaurant

pool is great for kids, access to private beach, closeness to city center, very friendly staff.

main downtown, just a couple blocks south, surf kids, hostels and pizzas, just a block north

there s a bar and food near the beach with super friendly staff

nice kitchen with everything except a microwave

comfortable hotel with a fabulous rooftop pool and bar area, not too far but far enough from town that it was

very good wifi throughout the hotel as well

everything was perfect, location, rooms, pool and staff

location, staff, lovely pool

it was clean, well kept and very cozy. the pool area was nice and had drink service. good wifi!!

i was moved from 2nd floor to 1st same style room but actually smaller with a laundry deck

the kitchen could use a kettle for tea

great location! easy walk to downtown. staff were always cleaning! pool was nice and warm.

location and price were great had parking which we needed. close to eveything very walkable

great little kitchen to make breakfast

pool very cool water

pool was very cold

very friendly rooms were clean and comfortable bathroom very spacious and nicely appointed nice pool a great

lovely staff. great location. nice shady pool to get out of the noon sun on the beach.

was a beautiful hotel with wonderful garden and swimming pool

can't wait to see the new pool/

did not have a pool , but you are very close to beach . just a minute walk.

the landscaping and greenery throughout the hotel and pool area were beautiful as well

pool is nice, and the grounds are cute and clean

and the best view from the rooftop pool

and there still is parking

when i came back after the retreat with a friend in tow, alex gave us towels for the pool and then brought my

someone sitting on the chairs outside our glass door, i think they were the workers and their kids

location, pool, concept, music instruments.

bar was nice with good drinks

the pool was perfect too

great kitchen we used for breakfasts and sometimes dinners

pool, beach, margarita at their bar near the pool, jacuzzi on my patio, dinner at restaurant in front on the

pool, great room, comfortable bed, good ac, kitchenette

the pool was relaxing and they have beer and wine at the bar (next to the pool and kitchen) that you

the pool area, which is only steps from all the 7 rooms, has an incredible view over sayulita

there is a bar but no one is really working making drinks so you have to buy your own drinks or overpay for

the bar service also wasn t great

wifi

loved the pool area, staff, location and room.

breakfast options included were light and easy

great setup with the pool in the middle, fantastic food and great service.

breakfast was great. beautiful little hotel. friendly staff

pool and hot tub area was superb

hear the birds chirping and it was relatively quiet and not overrun with too many guests or loud kids

the bed was very comfortable, big room and the pool and snack bar were perfect

no room service available at all

hear the birds chirping and it was relatively quiet and not overrun with too many guests or loud kids

the heated pool was very nice, away from the loud music and natural juices made to order

apartments are huge for two people, with 2 full bathrooms and another shower with toilet off the laundry room

the room size was huge we where so close to beach and pool

villa was very big and spacious i rented the family suite it had 3 bathrooms 2 big rooms a kitchen a microwave

all the rooms are very big, they have 3 bathrooms and kitchen which allows you not to spend on the restaurants

only some burners working in the kitchen

add some more tables with the chairs around the pool. maybe some new chairs too.

having a pool, beach and restaurant all right there, was awesome

kitchen area and bathroom

friendly and the pool is very nice

staff, location, pool, room

a 2 burner stove top would be good in kitchen

because the food at the restaurants was so excellent, i considered the room service food to be lacking

grounds, great staff in kids club (but they charge hourly) and staff at beach and restaurants

the pools are beautiful and generally quiet and the pool staff esp jorge and miguel were very attentive

water slide for the kids, multiple pools including an adults only pool

com not accurate - no kitchenette/microwave in our suite