wifi, in our room at least, was poor to non existent

early check in and late checkout, the room and the food

parking, check-in, room, restaurant, breakfast, check-out, all great

friendly staff, free parking and nice sized room at amazing price

delicious bar meals and cheerful, courteous and helpful staff

excellent. friendly people. plenty of parking.

ample parking

pet friendly

very pet friendly. great location. friendly staff.

staff, comfortable accommodation, excellent dinner & breakfast, adequate free parking, ideal location for my

the rest of the hotel was in a very poor state, plaster hanging off walls, dirty laundry left in piles in the

would have liked the breakfast room service details to be on the dresser and also what time i could put the

friendly staff, lovely hotel, great pool

of the m53 it is actually surrounded by woods and offers really good facilities, including a bar, gym, pool and

i loved the spa faclijties

there were food trays from breakfast and lunch still outside of doors at past midnight and dirty laundry left

easy to find after a long journey, plenty of parking and front desk was welcoming.

leisure centre was really good nice pool and gym

the car parking fees are not clear enough

the pool and squash court and comfy beds!

there were different time slots for the kids to be able to use the pool so you can avoid the mayhem

love the pool and spa, staff very welcoming, will definitely be staying again highly

great swimming pool for kids, decent sized room and very clean

pool/gym changing area fantastic and much bigger than expected

accidently opened door to room service while my wife just had t shirt and knickers on lol

the location of the hotel being in the northwest of england the price of the drinks in the bar are of a bar in

cheap, free (strong) wifi and easy parking

the bar wasn't very lively and there was no beer on tap, only bottles and cans.

room clean and comfy excellent breakfast

the bar is in the reception which is just next door , so no worry of noise from bar and people going to

comfy bed, good wifi, great breakfast after cocktails with supper!

great wifi connections for working on the go which helps a lot

the hotel was dog friendly and able to come into the bar area

clean, reception staff were very helpful, they waved service charge for room service on evening as although

this is a pet friendly hotel and our dog was as welcome as we were

my pet hate and no fridge which i am surprised about

parking at the front where it says pick up/drop off only, stiff door when trying to exit to the

country setting , easy parking

spacious and comfortable, plenty of parking. staff were super friendly too

room service was poor in the morning; could not get milk easily for my baby

hotel as an overnight stay for the airport but we will definitely be using this hotel again for golf and other

the staff i come in contact where all brilliant and friendly especially lewis from the bar in browns

the last time we stayed we weren't allowed to use spa without staying in a suite!

other comments about previous guest stays, i've read people have had cards, chocolates and petals on the bed

room service was quick and the meal was great - certainly exceeded my expectations

laundry van loading / unloading directly outside our window early on saturday morning was

the spa was lovely and the surroundings great

we had room service in the evening and it was excellent as well

room quality was outstanding. pool and spa pool were also brilliant.

free parking

wifi not great

bar and restaurant - the food was exceptional, locally sourced and tasty

lovely bar and restaurant, breakfast was lovely

i liked the hospitality and the interior decor of the lounge bar and function room.

paid 20 for the ' pet's getaway ' package

no fridge in room. no laundry service. no smart tv

shower bath .. my pet hate

beautiful gardens - a lovely spa - charming staff - pleasant bar and restaurant

we ordered room service from the extensive menu, and were not disappointed, it was delivered by a very

wifi boots user off every 5 minutes

the reception & bar area are beautiful, the staff friendly & helpful. the beds very comfortable.

room service available but

super comfortable, set up was amazing for the wedding, so much so i m seeing about having more kids so we can

once did anybody do room service of any description although a sticker was placed on the door the one day saying

hotel included parking and worked out to be a great price with the two weeks parking

told that the hotel doesn t offer a laundry service earlier before our arrival but then finding a laundry

the room was quite small and overlooked laundry room; not gardens as requested

beautiful, plenty of parking

and cots in plenty for kids and parents

restaurant serves beautiful food and breakfast is fab

clothes washing & laundry costs were too high

was close to the laundry room so i could hear the washing machine but was pleased that i could not hear it in

room great breakfast choices leisure facilities fab, pool was really warm which was great for the kids

shower pressure was weak. some pool/gym upgrade/maintenance is needed.

it was helpful that room service was available as we resorted to using it for breakfast

amount of parking, cracked toilet seat, semi blocked sink but this did not detract from our stay and we did

location, friendly staff, good breakfast, beautiful room (excellent black out blinds) and great value

and sun room, attention to detail with high quality furnishings and seating areas, relaxed bar area with friendly

the open fire in the bar was so inviting

wifi signal was strong the rooms were spotless and cater for everyone

glitchy wifi.

iter brought pain au chocolate and he didnt seem to know the difference until checking in the kitchen) there

very spacious room, and pleasant bar area

clean. very helpful staff, free wifi.

children were charging around the bar area

room in an annex with easy access to main hotel and parking

the staff were really helpful and friendly. breakfast was good. free parking

was very clean to high standard our room was a ground floor room easy to get bags with in with kids

free parking

great room and a cracking breakfast to boot

friendly hotel warm and comfortable with free parking

we couldn't access the free wifi in our room, again we didn't complain as it was not the biggest factor for

clean friendly hotel. excellent bar and meals

room phone not working so couldn t order room service as we wanted we had to go downstairs

cozy bed, great room, lovely all round plenty of free parking and probably the quickist wifi ive even used

great parking

had its own (free) parking too which is a bonus

with beer garden and a good restaurants just a stone throw away - room with desk, fridge and good wifi

were very friendly, strong wifi signal, very clean and spacious rooms, breakfast was fantastic, location is

was excellent it's a must stay the room very comfortable and quiet the breakfast was fantastic the best porridge

the staff were quite pleasant and moved me to room away from noisy kitchen fan

friendly staff alot of choice with the breakfast

122 is not deluxe and situated right above the kitchen fans it was impossible to have the window open as they

hotel bar with friendly and helpful staff

also the staff at breakfast were

the room was next to a laundry room

perhaps unfortunate our room was next to cleaner s cubby where laundry and services were located maybe

in character but tired and dated and extremely noisy from outdoor extractors and housekeeping laundry room no

were given quite a poor room right next to the laundry room which was rather noisy

breakfast available told us to use local cafe room next to ours was a laundry room ,got woken up both mornings

laundry room with ironing facilities nice bar area with quirky decor breakfast has lots to choose

clean ,no kids running about at 3 in the morning let fellow residents that there back .

is an ev charge point which is great, but it was always blocked by non ev cars/vans, so we couldn't use

no chalk for the pool table

didn't have vodka behind the bar the 2 days we were there

services which we were suppose to request in advance, as well as little information about laundry services

d to collect laundry from

laundry services available for a reasonable fee

our room was directly above where the laundry trolleys were loaded and very early each morning woken by trolleys

excellent breakfast and free for kids

from reception and everyone we met the lady whom looked after us at breakfast excellent can not say enough room

cocktails at the bar were amazingly made

our requests, like providing a room with a bath, giving us wine glasses when we requested and room service was

lovely hotel, the room service was amazing. by far the best i have had.

the decor was lovely and the soft furnishings very nice great very helpful staff we asked for room service and

laundry going all night

location and facilities. good parking and ev charging point too.

the beds were really comfy and the kids enjoyed ordering room service

lovely stay. lovely pool and breakfast

not being able to eat fish and chips in the bar like before

good breakfast easy laundry service

i would have liked the wifi to be secure.

wifi

a really nice friendly hotel and close to the city centre with parking!!!!

great breakfast, room, wifi and above all else the staff

bedroom no 203 was extremely noisy at night due to the laundry running

lovely little bar area for relaxing in the evening

good breakfast too

room service breakfast was fab - staff were so so lovely and friendly

the bar wasn t open on a sunday night

not get a booking at the michelin star restaurant nor was there any laundry services

especially loved the room service breakfast

we had to pay extra to use the gym .sauna facilities

spa facilities and treatment was wonderful

service took my car to be cleaned and it was returned also and late check out loved

bar & restaurant to hand

sized room, very comfortable bed, lovely bathroom, breakfast was ok offered late check out which was a bonus

choices are expensive and very limited (no room service or mini bar)

kids in room above sounded like they were going to come through the ceiling, ramg reception when

early check in request was approved very quickly

there's a constant hum/drone of noise, maybe air conditioning or laundry so its not a quiet nights sleep and

comfy furniture and bed, nice cool room to sleep in at night, very clean and the room service was fab would

booked this hotel as it stated 'pet friendly', however they add a 20 charge when you arrive

only weak point was the wifi

wifi is an essential part of the business use, and although infrastructure to support wifi will be

it even had a laundry room

fabulous quirky apartment with 2 double bedrooms and 2 bathrooms, coffee maker, ice dispenser and laundry

decor, loads of space, comfy, self catering, two en suite bedrooms, laundry room, free parking, great location

to detail, excellent bathrooms, knowledge of what a house proud woman wants in her kitchen and laundry

lovely coffee machine and well equipped kitchen and laundry room

i asked if there was a laundry nearby where we could wash our dirty laundry

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

if it were not for that i properly would have been in the bar enjoyed

it s also pet-friendly, which was a big bonus for us

the wifi did not work in room 8, and only worked very slowly after a wifi extender had been placed

i must give a special mention to the member of housekeeping with the laundry basket who d just called the

no fault of the staff but laundry bins were noisey when wheeled in and out and slamming of doors, prevented a

excellent stay bar staff reception staff excellent

spa was gorgeous

modern , clean ,fantastic facilities with the restaurant & spa and perfect location for visiting the vibrant

was in the first floor next to the laundry room so kept awake most of the night and also they didn t have room

i can think of other than better wifi, for some reason it was really slow which made working difficult

very good stay, early check in provided without any problem

wifi in morning was a bit slow but otherwise all good

my only other pet hate, common with lots of hotels was lack of power by bed for phone charging

wifi was a bit tempermental.

nice modern rooms, fabulous shower, excellent wifi, free inclusive on site parking

lovation , room , breakfast and bar free parking

couldn't get wifi in our room

not been cleaned properly kids stickers all over the floor and cereal also all over the