bedroom no 203 was extremely noisy at night due to the laundry running

was pleasant and well- equipped with good tv and free wifi

the bar downstairs was a lovely place to relax and the location was perfect for us

we also enjoyed breakfast in the morning

lovely room, breakfast was delicious, and the staff were as always incredibly helpful and

not get a booking at the michelin star restaurant nor was there any laundry services

english breakfast was not included in the stay, our room was dark and looked upon by working gym, people on

wonderful reception staff who led us to our room, we had room service too & again staff were fantastic & the

spa facilities and treatment was wonderful

spa sorted me a last minute booking too

choice of breakfast, rather than a boring buffet

he ordered food for us to for room service when the reception was very busy

we ordered room service and it was fabulous

tv in the room was broken, but the tv was equipped with a chromecast device and i could use the wifi to stream

but the pork pie off the room service menu - the pastry was undercooked - not a traditional pork pie you would

laundry going all night

lovely hotel, great location, beautiful breakfast, great stay

spacious room, spotlessly clean and comfortable, bath or really good shower, plenty of hot water,

car park had ev charging

sadly the bar didn't offer campari & soda or a negroni cocktail

to detail, excellent bathrooms, knowledge of what a house proud woman wants in her kitchen and laundry

lovely coffee machine and well equipped kitchen and laundry room

fabulous quirky apartment with 2 double bedrooms and 2 bathrooms, coffee maker, ice dispenser and laundry

decor, loads of space, comfy, self catering, two en suite bedrooms, laundry room, free parking, great location

it even had a laundry room

laundry room with ironing facilities nice bar area with quirky decor breakfast has lots to choose

also the cushions had pet hair on which was really off putting

all the information was given at check-in but after a 3hr drive and with two kids running wild, i didn t take

absolutely no access to wifi on a third floor. had to use my mobile internet.

wifi- i chose this hotel specifically because it was essential to us that we had reliable wifi for

i asked if there was a laundry nearby where we could wash our dirty laundry

wifi was terrible

the wifi was also spotty at best, but that was because of the position of our room, not the service

very central in chester. the bar has a great band on a saturday night.

wifi was a no go

i must give a special mention to the member of housekeeping with the laundry basket who d just called the

no fault of the staff but laundry bins were noisey when wheeled in and out and slamming of doors, prevented a

into chester two minutes walk handed for bars club restaurant and shops lovely pool and spa free wifi

timings to get in the pool for children differed from what we had been informed by booking.com

as an ihg platinum member of over 25 years i asked for an extra hour late check out, to be told no

laundry services available for a reasonable fee

d to collect laundry from

services which we were suppose to request in advance, as well as little information about laundry services

our room was directly above where the laundry trolleys were loaded and very early each morning woken by trolleys

had a fantastic 3 night stay here,we didn't want room service as we like a lie in

was in the first floor next to the laundry room so kept awake most of the night and also they didn t have room

checked the website to see if there was a gym

this went on for the next hour on investigation our room 109 was next to the gym & the noise was someone running

poor wifi supplier by bt

the bedroom and gym facilities were higher than my expectations

location bar facilities breakfast friendly staff

wifi connectability left a lot to be desired, not brilliant for anyone needing it for work purposes

good location and parking available. friendly staff and breakfast excellent

holiday inns we go to have room service and you re able to upgrade the telly to watch what you want

breakfast ud83dudc4d,staff ud83dudc4d

good breakfast easy laundry service

comfy welcoming bar area

i would have liked the wifi to be secure.

free car parking

clean , quiet, excellent food, safe parking, 15 minutes walk to chester

with beer garden and a good restaurants just a stone throw away - room with desk, fridge and good wifi

free parking

wifi reception was not great other than in reception

lovely hotel the staff were friendly & helpful the room was lovely & clean breakfast was delicious theres a few

great parking

early check in was a real bonus and meant our day in chester was a full one

only slight negative was the wifi was slow but did not make any difference to my.stay here

location, parking, staff and the hotel itself is lovely

was very clean to high standard our room was a ground floor room easy to get bags with in with kids

parking on site was excellent, room was well appointed and comfortable

clothes washing & laundry costs were too high

was close to the laundry room so i could hear the washing machine but was pleased that i could not hear it in

was no wardrobe in the room there is no lift to bring cases up and down other than stairs the bar was good but

lovely clean rooms, pool was fab for my son. room service very reasonable. staff very friendly

location away from city centre very helpful and courteous staff excellent food car parking on

the room was quite small and overlooked laundry room; not gardens as requested

told that the hotel doesn t offer a laundry service earlier before our arrival but then finding a laundry

hotel is located in very large compound. lots of parking space. excellent buffet breakfast!

gym and restaurant

breakfast was very good happy staff great service lots of variety very nice

bags of laundry left in corridors had to manouver husbands wheel chair over them

laundry went missing

was rubbish bags, glasses, and dirty laundry left outside of some of the rooms as you walked down corridors to

customer service was poor, dirty laundry outside my door and glasses and bottles at 5pm in evening, damp smell

smelly with dirty laundry in the corridors not nice

no fridge in room. no laundry service. no smart tv

location and setting, i arrived late and missed room service which cut off at 9am but i explained the circumstance

loved the gardens, pool, spa and gym

hob or oven in kitchenette

it would be nice if there was a separate area for kids because i struggled to hear what my partner was saying

30am,apparently problem in laundry

the room was lovely! huge bed! great room service! excellent quality

fire alarm went off at 5 am and woke kids to then have to wait until 7:30 for

arranged an early check in on request reception staff brilliant in fact all staff could not do enough had lunch

all i would suggest was a disabled area for parking but we did managed to park close to the door each time we

i gave them my laundry and when i left they told me it was not done, so i had no clean clothes left

pool complex was lovely, quiet, clean, friendly staff

the breakfast was very generous and more than we both could manage

enjoyed my stay and so did our 4 yo son he loved it ,young bar lady (red hair) is fantastic great service and

the spa ,gymn and pool (with free use of towels)were an added bonus and not over crowded (although we were

facilities were great and the warmest pool i've ever been in so great for kids too

upgraded room. excellent room service full supply of food at breakfast

service , staff especially during breakfast were very hospitable.

and spacious, incredible comfy bed, lovely hot water too, i had a great soak in the bathtub,room service was

the pool/sauna/gym is very small and the changing rooms a little dated but again very clean and it was nice to

the bar area was good, with comfortable seating, and the restaurant was another grand room with wood

not believe in the limited room service we could not even get tea bags and milk for the room at 11pm visited

clean room, grounds and parking was very well presented

i want told if they have free wifi

wifi access

very convenient location for my purpose and facilities are fine (i didn't get to use bar or restaurant this

breakfast was good.

wifi dropped a couple of times at peak times but only for a couple of minutes.

gym very poor, a little investment this could be a good room

the lift was cute rooms bright and airy, all staff were cheerful, breakfast was lovely, room service was

overlooked the back yard area of the hotel, laundry and kitchens, so no view and staff smoking area was just

room renovation, detours, access and interaction with cleaning and laundry staff.

with a view of a roof,laundry sorting first thing in the morning very close to room,over charged on cocktails

window view blocked by rooftops and laundry area

beautiful, great location, not too far from chester , spa facilities were great

for executive room no towelling robe as described room by laundry so we could hear the noise very early in the

plenty of parking

room service sandwich!

wifi was very slow in the bedrooms and i was actually unable to log on with my laptop but phone or

helpful staff, clean, comfortable rooms and plentiful free parking

i was travelling with two small kids and getting food to hotel room was slightly tricky, although we managed

simple bar food

plenty of chose re breakfast

no cooked breakfast and no room service

very good wifi

55am by a reversing laundry truck - outside my bedroom window

we only wish we had known about the swimming pool available next door but we ll use it next time as we'll

beautiful building, staff all very friendly, nice bar and very clean rooms.

from reception to the bar were polite courteous and helpful and also a special mention to val breakfast manager

hotel everybody was so helpful and it was great to have use of indoor swimming pool at david lloyd breakfast

delicious bar meals and cheerful, courteous and helpful staff

and efficient, rooms were a generous size, the bed was comfortable, it was a good shower, and the wifi was pretty

wifi, in our room at least, was poor to non existent

wifi signal was not strong in our room and kept disconnecting.

convenient choice of fine dining or bar meals

the rest of the hotel was in a very poor state, plaster hanging off walls, dirty laundry left in piles in the

the main restaurants menu isn t the best and not a lot of things on there for kids

i loved the spa faclijties

the hotel it s self as a hole excellent very clean,staff very polite gym swimming facilities excellent

would have liked the breakfast room service details to be on the dresser and also what time i could put the

early check in was available at no extra charge rooms were clean and

also the breakfast was excellent in choice value and cooking

like staying there,good hotel for the price,staff very friendly and helpful, breakfast is good value

outside room , friendly staff , very comfy bed , take away coffee and tea , big telly , good wifi and efficient

the bar is in the reception which is just next door , so no worry of noise from bar and people going to

there were food trays from breakfast and lunch still outside of doors at past midnight and dirty laundry left

enjoyed the room bed was very comfortable facilities and spa were great

hotel was dog friendly and there was plenty of green space around the car park to exercise our pet lurcher

able to leave the car in the car park for the day instead of fighting for a parking space at the office

wifi is not free

hospitalty very good late check out free

first class breakfast

parking is on a nearby side street unless they have any tokens left for the adjacent street, which

the window was open all night (i dont think it closes at all) and people were downstairs in the bar drinking

of the sights that had connection with the beatles from where they first met in school, the first bar they played

of getting laundry done was highway robbery

gym wasn't big but jus enough, had all equipment you need, free weights, benches and some cardio

great breakfast, close parking, fast room service etc

we had a sandwich and coffee whilst we waited for our room, in the bar area, all good

amazing room amazing staff amazing breakfast

breakfast, bar food and surroundings

room service and fridge in the room

jay was so helpful and even let me do an early check in @11am

we found the sofa bed a bit uncomfortable as our kids are older and asked if they could put a duvet on top to

poor selection of food available for dinner, especially for kids

the gym needs air conditioning in there, it was roasting hot!

beautiful room and spa facilities. accommodating friendly staff. a special experience

really pet friendly

staff were very friendly and made extra effort with the kids

i added on the ultimate romantic package which was such a special touch, there was rose petals, prosecco and

and our room was next to a noisy laundry room with machines going off late in to the night, and started again

moved rooms and still no mattress protector- issue with laundry apparently

for us, they was a kids' dance competition on next door, and the bar area was noisy with kids each night

early check in available when asked

decent wifi

parking and wifi was free. i would stay again.

only opened 6 inches breakfast was a disgrace having to wait for more food to come out from the kitchen on more

i went down at 9am, and there was one person in the dining room and seemingly only one in the kitchen

wifi amazing

everything was excellent very clean and tidy hotel with great parking