great views of the canal, brilliant and friendly staff and warm swimming pool!

was hot plentiful and the service was 10/10 by mr davies sorry cannot remember his 1st name the bar area was

reasonable pricing and ample parking

upgraded room. excellent room service full supply of food at breakfast

excellent breakfast, gym, swimming pool, sauna, comfortable room, bath, very friendly staff.

welcome try and water together with iron and ironing board in room and free parking

i want told if they have free wifi

staff on the reception desk and the bar were so friendly and couldn't have been more

the bar area was a little uninviting. but not terrible.

there was plenty of secure parking, and it was flat ground to the hotel entrance

i gave them my laundry and when i left they told me it was not done, so i had no clean clothes left

upgraded, staff were so lovely, arranged taxi for us, fruit in the room, lovely grounds, ample parking

no details of wifi etc spa facilities were good

issues, wether it be cleanliness, overpriced for what you get and this time couldn t check in, late check out

dave on the bar is a true man who sees the world in all its glory

breakfast and the gym. the hotel is just next to the airport

also liked being given the option of a late check out time of 12,00hrs

esumably cleaner) tried to access the room before the standard

negative points though: 1) unfortunately, since years, this hotel has problems providing wifi

availability of a gym

55am by a reversing laundry truck - outside my bedroom window

wifi was limited just for emails no free browse breakfast was very ordinary noting speacial

didn't sleep a wink due to crying kids next door

loved how friendly and nice the staff were nothing was too much for them with having two fussy kids

only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before

good breakfast easy laundry service

great breakfast, room, wifi and above all else the staff

pior wifi

hotel / location, spotlessly clean, great / friendly staff, amazing bedrooms, superb breakfast, i could go on,

like a copy of the ritz. parking.

quiet location but close to city centre. very comfortable stay. easy parking.

great room and a cracking breakfast to boot

location, great hotel :) lovely warm welcome off the staff and great full english breakfast

the staff were really helpful and friendly. breakfast was good. free parking

parking, great location for chester bus stop outside that will

great parking

free parking and breakfast included lots of evening eateries just around te

was excellent it's a must stay the room very comfortable and quiet the breakfast was fantastic the best porridge

they had kids dvd's to watch which he enjoyed in the evenings

lovely hotel the staff were friendly & helpful the room was lovely & clean breakfast was delicious theres a few

told that the hotel doesn t offer a laundry service earlier before our arrival but then finding a laundry

the room was quite small and overlooked laundry room; not gardens as requested

extra 20 charge per person for 2 hour use of spa and pool

spa as amazing, the breakfast choices were unbelievable and i did not want to

ev charging points

services which we were suppose to request in advance, as well as little information about laundry services

d to collect laundry from

laundry services available for a reasonable fee

our room was directly above where the laundry trolleys were loaded and very early each morning woken by trolleys

only negative comment would be that there is not a lot of different apparatus in the gym

laundry going all night

location for a family to visit chester and the zoo, kids loved the pool

hotel was ideally placed, great facilities from bar and restaurant to swimming pool and spa

location for a family to visit chester and the zoo, kids loved the pool

the spa and gym is very well equipped and the pool steam room sauna and jacuzzi were excellent

i must give a special mention to the member of housekeeping with the laundry basket who d just called the

no fault of the staff but laundry bins were noisey when wheeled in and out and slamming of doors, prevented a

every thing location friendly staff airy seating area to gym and pool area

away for my birthday with the kids paid less than 100 for the room breakfast was brilliant

also the room service, after 9pm or so there is only pizza available that costs about 17

laundry room with ironing facilities nice bar area with quirky decor breakfast has lots to choose

wifi needs some improvement, more bar staff.

free coffee machine for guests, good wifi and air-conditioning

staff, loved the style of the hotel, lots of great work stations all over the hotel and its dog/pet friendly

pet friendly and good area

not get a booking at the michelin star restaurant nor was there any laundry services

english breakfast was not included in the stay, our room was dark and looked upon by working gym, people on

rubbish wifi

lacked walk in shower and on taking shower plug not draining so caused bath to fill internet wifi kept cutting

such a comfortable bed, great room and room service

could of done with a pool table for the kids to play on aya

wifi was a bit slow but there was a lot of guests being half term

we chose a breakfast slot that wasn't too busy

no room service the walls are paper thin could hear next doors conversations

breakfast ud83dudc4d,staff ud83dudc4d

bedroom no 203 was extremely noisy at night due to the laundry running

there was no menu for room service.

slightly dissapointing bar service. had to wait ages for a drinks to be served.

lack on info in room, room service, wifi etc

we also enjoyed breakfast in the morning

was also given a card to celebrate a 30th birthday with a free drink voucher from the bar downstairs

room service was also wonderful

the decor was lovely and the soft furnishings very nice great very helpful staff we asked for room service and

he ordered food for us to for room service when the reception was very busy

ate in the bar one evening and the food was excellent

it even had a laundry room

decor, loads of space, comfy, self catering, two en suite bedrooms, laundry room, free parking, great location

lovely coffee machine and well equipped kitchen and laundry room

to detail, excellent bathrooms, knowledge of what a house proud woman wants in her kitchen and laundry

fabulous quirky apartment with 2 double bedrooms and 2 bathrooms, coffee maker, ice dispenser and laundry

i asked if there was a laundry nearby where we could wash our dirty laundry

the rose petals and complimentary chocolates were such a lovely unexpected touch as we stayed over

staff were friendly and helpful had early check in which was a bonus

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

very central in chester. the bar has a great band on a saturday night.

was in the first floor next to the laundry room so kept awake most of the night and also they didn t have room

free wifi good

room service option

had a gym and bar with saxophone on site for race weekend

s a stunning view over chester from the breakfast room, the bedrooms are modern and clean, a good gym with free

was close to the laundry room so i could hear the washing machine but was pleased that i could not hear it in

clothes washing & laundry costs were too high

lovely warm quiet clean breakfast wonderful no complaints at all

they also have room service

very friendly staff. swimming pool and steam room were lovely. excellent choice for breakfast

breakfast option simple and perfect

than a dislike it's more of a neutral comment - wifi is not available throughout the building, only at the

first class breakfast

breakfast is complementary, served with the best filter coffee around, made with fresh arabica

the wifi is good

of getting laundry done was highway robbery

i did not use the gym but it would have been nice if there was spa like facilities .

stayed one night with two young kids

gym wasn't big but jus enough, had all equipment you need, free weights, benches and some cardio

small matter was that room service came in our room without knocking and while we were still in bed

customer service was poor, dirty laundry outside my door and glasses and bottles at 5pm in evening, damp smell

bags of laundry left in corridors had to manouver husbands wheel chair over them

laundry went missing

smelly with dirty laundry in the corridors not nice

was rubbish bags, glasses, and dirty laundry left outside of some of the rooms as you walked down corridors to

the gym is well equipped

location, gym and breakfast was great and car park system very easy to use

was the waffle makers when they were there), staff were very helpful in accommodating our early check in and

hotel but staff not over friendly on reception , the breakfast was very nice better than i

in gym was refreshing to see

no fridge in room. no laundry service. no smart tv

my room was in a nice quiet area, great light, comfortable and with great wifi

polite and friendly;delicious food; great facilities with bar and restaurant plus the pool, gym and spa

hotel were advertised as being pet friendly

it would be nice if there was a separate area for kids because i struggled to hear what my partner was saying

moved rooms and still no mattress protector- issue with laundry apparently

and our room was next to a noisy laundry room with machines going off late in to the night, and started again

very nice with 2 complimentary costa vouchers water and kit kats in fridge replaced daily free wifi

we were also able to check in 2 hours earlier, which worked wonders as we had little kids who needed a nap

we arrived at 9:30am and chanced my arm for an early check in, we were checked in and given our room key, which

clean, tidy great bar and atmosphere

restaurant/ bar has big windows onto the street, great for people watching

good gym facilities

really picky - breakfast (which we had delieverd as room service) could of been a little better - small things

lovely bar and restaurant with delicious food

great breakfast as well

location, good food, breakfast was excellent, nice bar with good choice of draught lager and beer, pleasant

would have given it top marks but the wifi is rather slow, but usable just about

value for money kids enjoyed being next to us on their own bed as a family room was big enough for them to play

although there is a fitness room of sorts, a gym would be an improvement.

floors in room, corridor and laundry room next to our room

lovely breakfast as well

breakfast area superb, very well laid out, plenty of room between tables, extensive range of

just a small thing the lighting in the bar in the evening, it was very bright.

i would have liked a more private lounge bar area

they left a carrier bag in the room for us to use for our personal laundry, which i thought was a nice considerate

bedroom, scruffy laundry room, unprofessional reception desk, lack of refreshments in room, no communal water

times telling us we needed to leave the room so they could clean even when we told them we had a late check

in the centre hotel clean rooms spacious bed comfortable and well air conditioned nice quiet bar open late

we were pleased to find that there was room service

also the room was next to laundry and they did not respect our rest, we heard the washing machines during night

being next to the laundry room

signal and couldn't get the wifi to work, probs are own fault tho cos we didnt even ask how to use it and were

rang prior to arrival to ask for early check in and were very accommodating

next door kept door permanently open and their kids just screamed and played in corridor from

reasonably priced drinks at the bar and good breakfast

the gym was small

small gym

ordered room service for dinner. food was delicious, prompt and service fab!

clean facilities and room service was great, they do amazing pizza

there are no in-house laundry facilities.

t get laundry done because it was the weekend supposedly

excellent breakfast

they were even able to allow us an early check in which we didn't expect but the room was already cleaned so

scrambled eggs at the breakfast were very dry. there s no wifi signal in my room.

our laundry for a very small fee

location perfect, room service good

wifi requires you to re-connect and re-enter password every day. it is a minor thing.

enabled early check in/bag drop - thank you

wifi and tv reception weak.

allowed early check in and great location

customer service spacious room, very clean discounts at local restaurants comfy beds fast wifi, nice

little kitchen in the room with fridge, microwave plates and cutlery

the shower was amazing, wifi connection 10/10 (there's a hub in each room) and we also liked that you needed

welcome drink a nice surprise comfortable bed late check out no problem

rated down as there was some sort of laundry crisis so we only had one bath towel between us

we were a family up to visit uni kids so we were able to book 3 rooms and accomodate us all in the same place

gym a bit shabby.

to pay for wifi

wifi didn t work well but we didn t mind that as everything else out weighed the wifi issue, we

a section missing in the middle but my daughter just turned it over , probably got missed by the laundry

really nice and accommodating, hotel lovely, kids loved the pool, beds really comfy, rooms spacious

enjoyed our stay with kids

really nice and accommodating, hotel lovely, kids loved the pool, beds really comfy, rooms spacious

liverpool centre hotel is a great hotel staff are really great and helpful the swimming pool is great to