the laundry

free laundry, bbq grills outside of gym and indoor pool

the breakfast options were great, and the cleanliness of the hotel and the rooms were amazing

there is a playground half a block away from the hotel which is great if you are staying with kids

pleasantly surprised that breakfast and parking were complimentary

the pool smelled like moldy laundry

maids, laundry staff and anyone trying their best to keep this hotel afloat

laundry, computer use, police patrol.

laundry machs

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

need an indoor pool

staff was great, food very good, enjoyed the pool

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

the pool was small. there wasn t enough linen in the room for two guest in a two guest room.

pool was nice, staff was friendly, beds and bathrooms were very clean.

pool people were very nice love the area

ordered a room with kitchen, they didn't give it for me

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

it has a laundry room and vending machines

left a lot to be desired as did the laundry room

mostly quiet general areas well kept plenty of parking nice to have a

room was clean, and appropriate for traveling with a pet

really enjoyed the spa bath

i dont like that the spa tub jets dont stay on. they on a timer.

it was clean it was pretty cheap breakfast in the morning

only thing i was happy about was an early check in

come with fridge and microwave and hot breakfast

there was a lot of people in the pool are but towels were available and other visitors were fun

kids under 16 years old should not be allowed to serve themselves without parental supervision

tub was over chlorinated- after only minutes in all 3 of my kids started coughing & my 5 year old vomited

i wish there was a bit more of a selection for breakfast but it was free, so i can't complain

parking was easy

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

laundry wasn't working

tv didn't work, there were no towels, the light went out in bathroom, the air didn't work, the wifi went out

no hot water no wifi no tv

reservation for when we went in it smelled like an animal had been inside and there was actually pet food laying

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

breakfast was gone by 9:30, and the fan wouldn t turn on in the room

most importantly i booked for the pool for my kids and that wasn't available either

everything fine except for . (pet owners, see below!)

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

large suite with very comfortable bed and full kitchen

breakfast wasnt the greatest and the pool was closed due to covid

close to breakfast places

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

that was the reason for our stay, to let the kids swim

spa tub was good. it worked!

the spa bath slowly drained no matter what we did but we were still able to use it.

breakfast selection could have been better such as variety

laundry was expensive

it had a laundry and the clerk was nice

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

laundry on site in lobby

good parking and laundry on site

there were kids running in the halls in the evening but they settled down before it got too late

the hotel bar was closed all weekend without notification

great location. gym, pool whirlpool, picnic area, staff ultra helpful,and clean!

clean clean clean a working clean hot tub, great courtyard to relax at, great bar and food!!

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks

super clean and spacious. great for pets. friendly staff. free laundry.

the laundry room, workout room and convenience store were clean, well-kept and helpful

complimentary laundry facilities

laundry room was free for guest

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

the tvs didn t work no cable no laundry low toilet paper

prostitutes in the parking lot and hallways

parking lot dryg desalers inside prostitutes in corridors

throughout parking lot like a party from 11pm to 4am, people in and out of rooms wondering halls, lobby full

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

i was here for buisness for 5 days and got to enjoy breakfast every single morning with coffee 24 hours

wifi basically does not function

no handicap parking

room service was phenomenal and walking distances to everything downtown

the rooms were comfortable, mini bar was stocked and there were robes and slippers in each room

the mini bar was restocked fairly promptly

room service is tasty, quick and well worth the exorbitant price

gym with two peloton bikes

beautiful hotel! loved the pool! super kid friendly

paying extra for wifi? no way.

staff in the bar were very accommodating when i wanted to have my meal to go.

more seating in the pool area

are cigar aficionados and we requested a cab to take us to churchill's cigar bar in birmingham and the marriot

the breakfast accomodations were excellent and easy to self serve

gym too small

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

the noise outside loud cominf in and the basement floor is at works, gym not available

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

the modern, extra clean rooms, restaurant, service and parking and location.

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

hotel bar closed at 10 pm

great staff. clean quiet rooms. real breakfast. easy parking. great location.

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

pool & hot tub could have been cleaner

i was able to utilize the gym

lots of kids running and screaming all day and night

towels at pool, went to desk and asked for towels and got bath mats

free wifi also no free breakfast even tho it said it on the website that the have it

pool was cold

room service tried to come in at 9am which in my opinion is way too early

pictures made everything including the pool look a lot larger than actual size

the room was over the laundry...it was burning like hell!!!!

customer service room was clean beds were very firm (a good thing) parking lot lights were very bright (upgraded

, limited pool time in the morning,, the water in the shower is weakened and not soft, and the wifi signal needs

we didn t get no room service while we was here

was disappointed there was a limit of 3 rooms for the pool and you had to schedule times and we didn't know that

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

the breakfast was very good and filling

music outside our windows at 7am daily and people with texas license plate smoking weed in the parking lot

spacious room. full size kitchen was convenient and breakfast was good.

it was nice and clean and had a laundry area to wash clothes at.

the price the quiet location.free laundry and gym.

oh, and did i mention free laundry

free laundry. quiet and safe feeling environment

friendly staff kitchenette laundry facility

the staff at thr breakfast bar were exceptional and exceeded expectations

kids had to walk throught the dark courtyard during winter, slight inconvenience

to find parking close to our room toilet stopped up a couple times price was outrageous in comparison to

the timing for the pool.

parking.

good location, nice decor, comfortable beds, clean, easy parking

too many kids. kept me up. running in the halls

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

it was loud the whole night both days kids knocking on the door the staff was rude

pool was nice gym was nice parking

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

the breakfast was exceptional and hot

shower in the bathroom has hot water at scalding temprature and that needs to be fixed so kids in the shower

only thing i didn't like was the kids playing on the elevator which wasn't to big of a deal but other than that

i know the kids eat free but it should be included in the price so

cannot think of anything, except maybe breakfast could be included in the price of the room.

no continental breakfast

being fairly new toilets should have been ada compliant also pool was not available for one day for

about it and also told us the system was down even though people were eating and drinking at the bar in front

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

good amenities like inhouse laundry and as well in the apartment

room service with healthy food options would have been a plus

not enough parking

was poor,the room and the bathroom were dirty, the tv didn t work and there was no wifi during our 2days

though it was not their fault...the grass from the trees litterd the parking lot.

in southfield, no domestic room service if not

great desk service & very nice room plus the complimentary breakfast was cool

nice clean room, free parking, and breakfast.

loved it excellent for the holidays although the pool was closed to clean i d rather swim in a clean pool as

the parking lot, and the lay out of the place. found a little black ant in the bathroom also.

experience was great for one night we enjoyed the pool with covid restrictions of the pool we had it for 45

parking wasn t that great for handicapped individuals

pool closed for maintenance

laundry room was rough

especially the little store and laundry

you have to pay for laundry services and half the machines don't work

liked how i was able to do my laundry for free, they had 6 washers and dryers for guests to use free of charge

example where to do go for laundry where to get snacks from to exercise now it s my turn

the location seems to be built for extended stats but there is no laundry facilities

i liked the onsite laundry room

bed was comfy and clean. bathroom was clean breakfast was on point.

maybe breakfast extended until ten o'clock

the wifi wasn t good at

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

wifi didn t work for 2 days

i did not take advantage of the free breakfast but appreciate that it was available

because there was no breakfast only waffles which we didn t like that s breakfast for kids

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

the laundry room was clean and machines worked well

doing laundry at the time but the great gentleman at the desk did his job with professionalism

lighting in parking lot

we noticed the floor wasn't clean and little for breakfast.

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

was ok just a little noisy from other guest and parties as of kids playing on the doors at

the pool was clean and there was towels as many hotels don t have towels in the pool area

they school close pool to kids from 8pm until 10 for adults 18 and up

kids jumping in the pool and splashing constant and kids throwing kids in the pool also

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

the room was clean and my kids love the pool

the other guests wit kids.

the breakfast was absolutely great.

room was nice except the bathroom sink needed some work. didn't have access to the laundry room.

wifi not the best, higher wifi was available for extra charge

i love that the hotel provides a full kitchen with dishes, pot & pans, and toaster.

don't like pets

parking lot need to b a little bigger cause if u r not there at a certain time it's super hard to

i loved the pool area. very nice gym. beautiful breakfast layout.

loved having the full kitchen and living room separate from the bed room

pool area didn t have towels in the morning was told they were all being cleaned

the breakfast was good. i enjoyed it

that breakfast is over at 9 it should be from 8-11

everything was good. but pool was small.

pool and fitness center were

loved staying here breakfast was exceptional just needed more options and maybe the person making breakfast

there was ample parking and location is central to our destination

the new technology in the rooms. the breakfast was also amazing

the breakfast was the best part

manager went out of their way to upgrade my room and also give me some free fire logs for the fireplace

there is a $75 non refundable pet fee that s wasn t disclosed anywhere until i checked out

additionally, the kitchenette had no plates, paper or otherwise

i had multiple rooms and one of them had a pet previously and the room was just not in the best condition

laundry is not available for towels or washcloths after 3 pm

liked that i was able to do my laundry and it didn't cost me a fortune

pet friendly

carpet was filthy as well

the people next door were very loud and the wifi wasn t working.

did have a couple issues with laundry /vending services but nothing major

i liked that it was pet friendly.

, it not not far from restaurants and from where we had to go, and it was food cause they are pet friendly and

nothing.....bathroom was nasty...no towels..no soap..rude lazy staff..just awful no wifi..

pet friendly and free morning coffee

parking was also an inconvenience

pool area, hot cookies and jim the front desk assistant

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

wifi and regular cell connections were poor could not make uninterrupted phone calls wouldn t

the kids unsupervised at the pool

there were ants in the bathroom, kitchen and in my bed

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

the tvs in the whole building worked properly i was there for a 8 day stay with my family and the wifi was

breakfast, toothbrush, better tv

the hotel building and surrounding parking lot are not tip-top. kinda grimey.

the breakfast option needs to be better

no breakfast

not much parking, loud guests at all hours

pets were roaming

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

that breakfast wasn't included and the pool wasn't open.

so much noise from the rooms around me. it was a bunch of kids and no adult.

that the pool wasn't open

pool was pretty crowded with kids but on the brighter side it s adult swim from

charge on laundry.

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on

dirty leanings no room service

your door, the fact the first room we were in was not fully cleaned and people outside in the parking lot

no room service

the laundry is in the hallway outside of my room

room was near laundry so we heard the dryer until late.

smelled like fresh laundry

no change machine for laundry

laundry and ice a plus

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

you have the option of doing your own laundry at $3 to wash and $3 to

there is laundry in house, which is very convenient

hotel extras) so bring your own plates cups cutlery and cooking equipment if you plan to use the kitchen in the

remote was not working well and the wifi stopped working as well

literally everything was superb except the breakfast.

location was great! breakfast was super great! more of the omelette is better!

parking spaces did not match the number of available rooms

very clean. the bed was very comfortable. breakfast was delicious.

great breakfast and location. rooms were clean and staff was friendly and helpful.

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

breakfast was amazing

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

the staff the managers bring lied telling me pool was closed just to find someone in the pool 2 hours later

very good breakfast xhoices.

breakfast was ok

pool was close two times for extended maintenance

no swimming pool ud83cudfca

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn t to far

comfy beds, clean, ample free parking.

a beautiful scenery i loved everything the rooms were cleaned beds were comfortable and loved the bar and the

everyone and every amenity was perfect the breakfast and bar service was terrific

free parking and easy access to eateries

beautiful atmosphere. pool was great

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

noise from rooms next door due to kids running, jumping and hollering

the hotel is maintained very and my kid loved the pool

we were there for kids us fencing competition

breakfast options.

the parking in the back seems like not secured enough. maybe needs cameras

good breakfast

didn't particularly care for the breakfast menu.

beds comfy, great rooms, loved that you could open windows a bit, kitchen great.

this is a pet friendly hotel too that only charged us a one time/trip fee of $100 for our week long stay

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

that could have been done to the bathroom the inside of the shower was still dirty and the spa tub i guess we

the oversized tub had a kitchen stopper in it so we could not use the tub

it looked like pet hair all over the floor also

we had a hard time getting correct change for laundry.

it was very helpful to have laundry facilities on site

laundry facilities were nice to have but the water came out hot when we selected cold

was next laundry room and machine at various times of the night and had to tune the tv up

had kids running the halls knocking on doors and finally, 4am roving parties

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

had a small kitchen, was clean and staff was very polite and accommodating

having access to breakfast items was appreciated to start day

purposely booked room with kitchenette

don t have a pool don t serve breakfast don t do housekeeping daily

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

easy parking, simple checkin, still great at covid protocols and keeping clean

kids running wild

the breakfast ladies were also wonderful

there s a pretty good bar/restaurant right in the parking lot

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

breakfast

the front desk staff was amazing and the lady in the lobby early in the morning for breakfast was so sweet

location free parking

fitness center and pool were open.

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

beautiful pool, coffee at all times, very clean

comfy beds, quiet, excellent breakfast.

after the phones started ringing a women finally came out from the dark gym with a man following behind her

it's nice with kids to have a separate bedroom.

the pool and fitness areas were adequate

rooms are clean great breakfast

her approach towards my kids and also towards me

the pool was t that clean

i didn t use the indoor pool but i did look at it and it was very clean

smelled like marijuana, neighboring room was having loud sex and there were kids running around in the room

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

trash all over on the 3rd floor in the laundry area

we had dirty laundry and in vacuumed carpet in our first room

the staff and the fact that you have affordable laundry service. and good breakfast

the laundry room which was a great value and convenient

staff was very friendly, the hotel decor was modern, rooms clean & breakfast was nice for a continental breakfast