to come back twice just because they messed up the card number and online it said they offered laundry services

free wifi is fantastic

we had a drink in the bar but no food so unable to comment on breakfast

parking is easy to

the parking was also free

silly trolley in the bathroom; bar service was variable, not enough staff on duty at times

originally we hadn't paid for breakfast but after checking in we found we could have room service for 7 pp

wifi wasn't always strong in all areas

best breakfast in town -excellently served

steak in evening in foxhunter bar bit tough

could have been better communication in the rooms of how the covid room service/laundry worked

there is ample parking outside and all free

comfy, clean, good food, gym, and a full breakfast for 70. what's not to like? top marks.

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

only complaint about the stay was that the wifi was terrible, but they did assure us they were putting some

ample parking, lovely grounds and friendly staff. it was easy to find and well sign posted.

leaving the hotel to see our friends i asked in reception for soap to be left in the room by room service

the wifi did not work in the room it's too weak but i searched for another hotel anything to get away

we had a few drinks in the bar and the lady on reception couldn't be more welcoming and helpful

were friendly and informative, though we did need to ask where the bar and breakfast rooms were located

a bit tired - lots of laundry bags lying around - i tidied up a few empty coffee cartons off balcony next door

ample and easy parking and manager was always available and very pleasant

bar area was cute but it was the room itself, the view from the balcony was just fabulous

on sunday there is a band and lots of motorbikes meeting which we thoroughly enjoyed, great parking

location with secure parking for our motorbikes very helpful staff

kids playing just outside are a bit noisy but aren't all kids

not good for car parking

the wifi isn't great as we couldn't get reception in the room and had to go close to the reception to

the place is very clean. staff were very friendly very smoth check in. good parking space.

parking

running our pub what a gem great rooms and we where only in a economy room pool jacuzzi sauna gym spot on

breakfast was wonderful super friendly

d so was breakfast so friendly amd would so anything for

happy about location, ease of parking, restaurant and friendly staff

the day before i had spoken to a receptionist to ask if they provided room service to which she said yes they

room must be above the laundry woken both nights as washing machine noise on a fast spin

noise from laundry (?) at night, low level but continuous dog poo bin needed

all my requests were met, two rooms close together and good parking

location is close to 2 major golf centers

staff were friendly, bar snacks good, good range of beers

i needed to iron an item of clothing and the friendly receptionist took me to the laundry room

lastly no iron in room or available to borrow was told i could use laundry room which was the room where all

the ladies in the laundry room ironed a top for me and delivered it to the room on a hanger in under ten minutes

parking for about 20

had a charming ambience and the food menu was excellent and they accommodated our needs for room service

didn t provide bath robes, laundry bags or hand cream in the rooms

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

coffee, mini bar, laundry etc

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

the bar staff the waitresses the golf course everything has been sensational

i went to the floor above but there was no laundry or maintenance room there

location is central and no issue parking

nice plentiful breakfast, and free parking and wifi

free parking, free wifi, spotlessly clean. good location for newport city.

good location with free parking. comfortable room, helpful staff and a nice breakfast.

bar staff decided to close its draught beer pumps for cleaning at 10

clean, well located, friendly helpful staff, nice mini gym, good breakfast

there was also a gym, but did not use

wifi seemed to be unavailable in the room.

before, it s central and it s in the town we live, great to have a cheeky night away from the kids for great

didn't have time to go in the pool but that all looks great too

everything - breakfast amazing - mini golf was good fun.

shuttle taxi to take you to the restaurant

parking used to be free now 15 to stay in underground car park and 5 off site with shuttle bus (needs to be

20 for car parking, room service fees, spa is very busy and full of children

at first i thought it was the gym but the times didn't match

it was clean, welcoming, amazing breakfast and comfortable beds!

pay for parking and room service charge of 5!!!

near the golf comlex at celtic manor comfy bed

the hotel for the golf, from the moment i arrived, early, the staff were great and ensured i had all of the

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

50 parking ticket which i think is outrageous, charge visitors of the gym by all means but don t charge your

we only had breakfast as the restaurant was fully booked. very happy with the breakfast

swimming and activities for the kids especially the kids movies they loved the kids club

bar and restaurant easy to access

no info about the wifi in the room

unstable room doors, bad lock system, no wifi, bed sheets not clean

wifi didn t work

tawdry 1, sop 1, toilet paper 1, overs three days bend no charge, no kitchen for breakfast

comfortable bed. free wifi

they also did my laundry which was very kind

oh yes also on arrival for 24 hrs the reception area was full of laundry bags

breakfast was awful - waited 35 mins from order to table, egg was over done missing hash brown on

in the room we stayed in needed to be corrected as the tiles around the fireplace were covered with a thick

pretty 'french' decor but curtains not hung correctly, pet hate, and nowhere to hang outdoor clothes although

good device pool a bonus lovely warm water!

the bar staff were very welcoming and the bar snacks were very reasonable as was room service

wifi is still up and down

room was comfy, the staff were friendly, the room service food was good quality, the gym and mini pool was good

bar menu was excellent, we had fish and chips the portions were huge, when we got back from our

we were quickly booked into a lovely room and straight into the bar for good bottle of shiraz and delicious

stopped here a few times whilst playing golf at celtic manor, each time has been great

easy to find, easy parking, amazing room, friendly staff, delicious food and drinks.

stay, staff brilliant nothing to much trouble, food excellent evening meal and breakfast

clean, friendly staff, nice bar area and food.

easy early check in

the free wifi is tops

wifi could do with being a little better

really friendly and welcoming staff. the rooms are great even with two kids

kids handprints everywhere

free wifi worked great

bar is competitvely priced and staff very attentive and helpful

wifi is great

there was plenty of parking on site and free wifi

parking was included at no extra cost

register this until i sniffed the other towels and discovered it wasn't an unpleasant smelling laundry detergent

couldnt get the phone to work when i tried to call down to reception for room

ample of parking & excellent breakfast

nice room good breakfast free car park and ev charger thanks

all day wraps weren’t nice at all but kids enjoyed chocolate

i am a thirty seven year old woman with three kids and was visiting a friend nearby

the staff were friendly and helpful. the bar area was lovely and breakfast was great

access with small kids and rooms were small

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming

looked after adults, kids, dog and even had secure lock up for bikes

laundry was crisp and fresh

location hotel room was spotless, daily room service helpful staff

bed and although i was given a password to use the hotels wifi it didn't work

friendly staff; fast free wifi; good choice of facilities; comfy rooms.

couldn't connect to the wifi.

the room was located in the basement opposite the laundry room

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

there was a wedding and the kids of the wedding group ran amok till ? 1 am

for early check in

rather fussy registration for wifi. slight irritation that the restaurant closed so early.

we looked out into trolleys of laundry

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

then i was woken at 05:00am by the laundry truck collecting crates outside my window

for late check out and was ok

lots of parking and near and just off the motorway

parking.

well situated close to tintern abbey, nice garden, easy parking, good food

that followed by an equally tasty breakfast the following morning

breakfast in the morning was also incredible

they had a restaurant, bar and cafe on site

had the pool, steam room and spa all to myself sunday evening

it has everything you need from a gym to a pool table.

staff was so lovely and friendly and really helpful, the room was the perfect size and the spa and gym was

fantastic breakfast and evening meal

we had trouble parking. breakfast plates could have been warmer.

room service menu is a bit pricey and limited would prefer the food from the bar

spa and comfy bed

gym/pool facilities

good food options loads of sport screens and great busy spa and gym

fab spa facilities

friendly staff free parking

booked 2 rooms and the family room number 9 had a see through blind and no curtain so the kids were awake at

tha car parking facilities

was very clean and nicely decorated, the staff was very friendly and helpful, and the on-site parking was very

wifi needs upgrading

great quality cooked breakfast

there is always a warm and kindly welcome, a really nice breakfast and cosy rooms

great location, clean and comfy, breakfast was superb, choice was great, freshness and again the lady was so

excellent rooms and facilities. breakfast delicious

the bed was really comfortable, and the breakfast was superb

was limited i had to squeeze into a space after moving cages of laundry out of the way

catered meal was very poor. laundry and parking expensive

something not right with laundry

noise lift during the night, dusty shelves in the room, dirty laundry bags left outside the room door on the

disappointed that we had laundry bags outside our hotel room on arrival

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

lovely spa too

room service very reasonably priced

next time i will definitely be trying the spa we just didn't have enough time

was lovely, spa was relaxing, rooms were spacious and clean, bathrooms were very clean

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

it featured a master double bed for us and a comfortable foldable double for the kids

they even upgraded our room as we were travelling with kids

a great selection on the evening room service menu

room service was bang on time and plentiful just wish the room was slightly bigger with better

loud noise at 5am laundry being collected/ delivered for 2 hours!

not just the kids

the location next to the pet shop boys at the castle was fantastic although the pricing was an extra 100 due

room service breakfast was exactly as we wanted, well cooked and warm and delivered on time

spa facilities were good, buffet style breakfast was excellent

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

the cleaning company who does their laundry put a few holes in one of my shirts

no real window; would have liked access to laundry facilities.

they even have a gym available

was very helpful and fully explained issues with the car parking and even offered a complimentary late check