loud noise at 5am laundry being collected/ delivered for 2 hours!

breakfast was excellent and the swimming pool superb

staff were amazing & granted us the early check in as requested

the breakfast in the morning was well worth the money and was absolutely delicious

lovely room, great staff . nice pool and jacuzzi. great room service.

excellent location and ability to bring my dog pet friendly with dog treats on arrival

very small room, terrible view and terrible bed. my kids room was much better

wifi was hopeless in the room, i had to go to the lobby to get it

turned out it was (obviously knowingly) next to a long-stay family with kids, with other long-stay families in

very family friendly and pet friendly

they need to change where they store their laundry or use a different laundry service

breakfast was amazing... location is good as well... very accessible,shops nearby...

everything. location, parking, cleanliness, breakfast, staff.

was comfortable bathroom was compact but functional and the soap was great wifi and tv were good breakfast was

wifi dropped out frequently

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

no real window; would have liked access to laundry facilities.

the cleaning company who does their laundry put a few holes in one of my shirts

no gym.

breakfast, single elevator dominated by kitchen staff

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

thank you so much for going the extra mile and arranging the rose petals :)

brilliant staff great gym

30 am by kids

a hotel, exceptionally well-equipped gym

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

wifi very slow & when they say king bed they mean 2 singles put

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

light in the room which was brighter than a kids night light when i raised it at check out i was told i

also found a hair dryer and a laundry bag which you can order service for

no laundry service

faced a rather industrial back-end of the building and a large truck was there every night for laundry

the hydrotherapy at the spa was a nice affordable option and i was happy to have laundry service i enjoyed the

hotel charges guest to use the spa facilities to use for 90 minutes, which i find unreasonable

my room was right next to the laundry cupboard so was woken early

no laundry service

the double bunk room - great for my older kids and gave them an aspect of privacy - deluxe double room also

tiny bar area! didn t matter as so many pubs nearby though.

but to compensate we were given a free drink from the stylish bar and a free breakkie which my mate say was

only issue we had was we needed to do laundry after traveling for two weeks, and the hotel laundry prices were

the room service was exceptional

gym up to my expectations

wifi on 16th floor was slow.

comfy bed and room service

of laundry in the corridors trays with plates and food outside rooms and lifts they were there for a

no laundry bag or explanation of this service

something not right with laundry

was limited i had to squeeze into a space after moving cages of laundry out of the way

catered meal was very poor. laundry and parking expensive

dirty laundry was left in a pile outside our room

have been cleaner, there was always rubbish, laundry and plates in the corridors, the food service couldn't cope

clean, comfortable and full of amenities including decent free wifi

great for business stop over but also facilities gym and sauna

facilities in the hotel are fab for kids

lift wasn t working and when we first arrived the house keeper was chucking laundry down the stairs and it

the lounge bar area was quiet yet none of the staff came to clear them

good staff, wifi and tv, good food and decent parking and quiet

to use it as i have a blue badge and need to be close to the entrance, plus could do with a kids

my kids loved it too

guest's happy hour guest's laundry facilities in room were good

are great and very convenient for anyone on a long term travel, as it s difficult to find laundry access etc

i also used the laundry facilities and they were also good

the cheapest laundry (50c)

social hour was great, rooms were fantastic and add bonus was the free laundry

good to have laundry facilities on site

laundry machines only accepted the old 1 pound coins.

ther is a coin laundry

dryer machines in the laundry room are out of order, and i couldn't do my laundry.

and best of all, a coin operated laundry on the second floor

there wasn t a laundry bag or even a pen

room service was expensive and getting some laundry done was extremely expensive

so we see given a room on top floor with a fantastic view of the bay and a late checkout , lovely bar with great

breakfast and room were great. spa was really nice.

from welcoming staff booking us in to the bar staff and room service staff were all very friendly

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

then i was woken at 05:00am by the laundry truck collecting crates outside my window

we looked out into trolleys of laundry

reception desk that doesn t loook like reception and kids allowed to be playing ball in reception

a good sized, quiet room - good lighting - free wifi

good food options loads of sport screens and great busy spa and gym

good food options loads of sport screens and great busy spa and gym

starbucks and bar and restaurant are in the hotel so amazing for when you wake up or need something quick

a great breakfast in the morning and would certainly use this hotel if needed to be in the same

gym/pool facilities

on sunday the kids were disappointed because there were no pancake bags for the pancake machine

clean tidy friendly free parking and food available

kids loved the pool table and the wifi abs tv was also good

good parking for my truck, good wifi and tv, and did they best with food

your meals from the restaurant and carry it back to the room, up stairs and though fire doors, room service

the room was located in the basement opposite the laundry room

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

parking was plentiful

there was a wedding and the kids of the wedding group ran amok till ? 1 am

large double bed was two singles pushed together which is my pet hate in hotels

they also manned the bar and were very chatty, helpful

were exceptionally amenable in terms of early check in, and general care and consideration

pet loved the stay

i would say it would be nice to have four mugs in the room if there’s four ofyiu booking in, kids like a cuppa

helpful staff really good room, comfy bed, good shower spotlessly clean great breakfast and bar meals excellent

ample parking and very pleasant location

i was in a room above reception / the bar which was a bit noisy later on but this had already been pointed out

the cleanest - grime around bathroom tiles no wifi in studio i stayed in

the bar area is a tad small but that is really it!

also room service was not really encouraged

wonderful food at dinner and breakfast

wifi strong and reliable (not especially

food in the bar was average at best

staff so friendly and hotel and grounds beautiful, food amazing and spa

evening meal in the bar was pricy for what we had, food didn t have much flavour and my burger / bun was a

quite clean new building gym was conveniently inside on 3rd floor staff very polite people staying were professional

the wifi worked well

bar staff decided to close its draught beer pumps for cleaning at 10

were clean, big window, sustainability conscience, nice breakfast and lounge, pleased they had a gym (need to

room service, was there fir 5 days sheet on bed didn't change room only tidy twice

been with boys room very good bar /restoran quality and good food nice stuff nice and polite i like and back to

i returned home so refreshed after a well needed de-stress at their beautiful spa and swimming pool

the health spa gym facilities i fully enjoyed using, the atmosphere was warm clean and relaxing very nice hotel

i got charged 5 for room service which i couldn t believe as the hotel was so quiet

beautiful location. spa was amazing

upgraded to double bed room. receptionist polite and pleasant. wifi codes available on request.

absence of microwave or kitchen

had to ask for wifi password myself...

unstable room doors, bad lock system, no wifi, bed sheets not clean

comfortable bed. free wifi

i went to the floor above but there was no laundry or maintenance room there

was great and close for celtic manor golf resort, room were clean and bathroom very modern , breakfast was cooked

as it is part of a golf complex the golfers treated us with disdain as they had their breakfasts

small parking area for a large car

wifi was free but was unsecured so i didn't feel that i should use it for emails, etc which was a

breakfast very good. sets one up for the day.tradition, precedent,atmoshere.

in hotel and restaurant were excellent friendly and very helpful breakfast was lovely private parking great

the hotel is very quaint, and is huge inside, with plenty of rooms. plenty of car parking too.

easy secure parking

were surprised that the breakfast was not in the hotel but situated across the road

noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

the room was lovely and the bed comfy. the lounge area was v nice. affordable bar menu

location was beautiful, food was nice but most kids options weren't available.

coming into wedding season , lots of kids left to their own devices whilst the parents enjoyed themselves ,

wonderful room service, staff are always friendly

could have been better communication in the rooms of how the covid room service/laundry worked

good choice for breakfast however the kids would have liked the waffle maker as they do at hilton

the new gym equipment was big surprise and looks very professional

great breakfast spread

easy access, free parking, very friendly staff, very helpful

moved to upstairs room which smelled ok but i think was under the laundry room or something because there was

i was on the bottom floor and the corridor stunk of dirty laundry - awful

i required parking for my work van of which there was plenty

bar area was nice with pool table to socialise

didn't tell us any information like what time breakfast was served from and till or if room service was avaiblbe

2 laundry bins by the front door, one with clean dog towels and the other for dirty dog towels,

best hotel in weston free parking comfortable rooms excellent food great location beautiful

lovely bar area

only being able to get wifi in certain areas and not in the room.

car parking was very good, lots of spaces

staff in all areas were friendly and helpful, especially the breakfast waitress and the laundry lady

location, parking and friendly efficient staff

mins from seafront and most important hotel parking a must

b/f was huge tea and coffee excellent. bar meals were very good

located in the town centre next to the beach bars and restaurants hotel offered free parking for

noise from laundry (?) at night, low level but continuous dog poo bin needed

room must be above the laundry woken both nights as washing machine noise on a fast spin

there was a nice selection for breakfast, and the parking was easy

wifi was hit and miss (mostly miss) but i was glad of the break from my phone ha!

wifi could have been better.

t an issue i have come across before and was again extreme and couldn t connect to the free wifi when

i got a ride evry day across the golf course to the place where i was working with their hotel shuttle bus so

comfortable, clean and had everything i needed - especially an iron, ironing board, slippers and wifi

i know its only a gym towel but the principle of someone taking something that doesn't belong to them remains

parking used to be free now 15 to stay in underground car park and 5 off site with shuttle bus (needs to be

nice big breakfast & kids eat free, staff are always pleasant & helpful.

excellent bar and good choice of beverages

we had a great breakfast too

there are elevators and small kids play area with some playsets, it will be great

breakfast good, setting out good, staff always on hand

breakfast was very good dinner was also very good and the room was very good and all of the staff

at 12, my grandson was too old for the kids meal, but the mains were not really his thing, a bit too sophisticated

excellent breakfast lovely staff too

and tastefully decorated, breakfast was plentiful and freshly cooked to order, indoor pool, free wifi, short

high quality breakfast & service. all staff were very helpful.

restaurant was closed (due to covid) but room service was available

ample parking, lovely grounds and friendly staff. it was easy to find and well sign posted.

fantastic location and safe parking

plenty of good parking

parking - you are guided to park in a car park before the hotel and carry your bags to the hotel,

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

coffee, mini bar, laundry etc

didn t provide bath robes, laundry bags or hand cream in the rooms

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

restricted wifi requiring personal data to be allowed to use it

breakfast was great with ample food

the only complaint i have is that i thought the bar prices and crisps of things like that were a little

the location to the icc room was clean and very comfortable shower amazing with elemis products bar was well

gym only open for limited hours. the walk to icc was complicated. very expensive.

the hotel itself is lovely, featuring a charming atmosphere and a nice little gym for those looking to stay

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

comfy beds, great pool, lovely staff

we went swimming in the morning there was ants crawling all over the floor around the pool

guests and just charge parking for people who are only there to use the facilities, such as gym, restaurant,

gym and swimming facilities were excellent; breakfast was great too.