register this until i sniffed the other towels and discovered it wasn't an unpleasant smelling laundry detergent

spotlessly clean room. friendly reception really good breakfast quiet room fast wifi

out due to covid packed bacon rolls, yogurt, fruit, cereal, bottles of pure orange , breakfast bar and coffee

place,people,rooms,food,parking etc was excellent

facilities, very clean, friendly staff, free parking, good price, couldn t fault it in any way

loved the large room, large comfortable bed, the welcoming bar with real ale and most importantly the staff were

we were quickly booked into a lovely room and straight into the bar for good bottle of shiraz and delicious

on the ground floor as requested the rooms are set away from the inn so are quiet and very clean parking is no

room, comfortable bed, plenty of parking, really friendly staff and the food was excellent - nothing to not like

could hear people walking around in the room above, in fact the ceiling was shaking when kids were running

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

wifi was hit and miss.

pool area, great restaurant & bar staff, exceptional staff lovely receptionists

it has a nice swimming pool.gym and jacuzi. very delicious breakfast.

would be good to be able to book spa treatments online

the food and room service was also fantastic and staff were very helpful around the desk

gym did not open until 7am, which is too late, if you have to have breakfast and leave by 8am

for parking; signing in was protracted; disco by dining area was unpleasant; tv and wifi was intermittent

dont think the menu ( bar and restaurant) choices are very good

pay for parking and room service charge of 5!!!

good device pool a bonus lovely warm water!

travelled with my kids

check in and out, clean, comfortable room, staff were fantastic and very helpful, lovely bar area for food and

the guys who ran the bar were friendly and the reception staff were so accommodating

very clean, excellent breakfast and helpful staff to with early check in and late check out.

much dislike the pool booking system and the fact you are staying in a five star hotel and only allowed to use

breakfast was good quality and price was fair, excellent ev charging.

hotel had everything you need for a weekend a gym, massage, great bar and food your well looked after i recommend

shuttle taxi to take you to the restaurant

no offence to parents, but kids screaming in the pool area isn't anyone's idea of calm, spa experience, more

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

coffee, mini bar, laundry etc

didn t provide bath robes, laundry bags or hand cream in the rooms

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

room service, selection of food, the view from the hotel lobby and room, variety of musical

wifi was fine

friendly and helpful staff, good local bar and a great location for exploring the city (on-site parking is very

great bar and location decent

wifi was none-existent in my room, the water pressure and temperature of the shower was bad.

the staff were excellent , lovely bar i can't comment on the food as i never ate there.

tv and wifi could be better breakfast ingredients could be better quality and would happily

free wifi

excellent rooms and facilities. breakfast delicious

breakfast excellent

wifi could have been a bit faster for the now tv

room must be above the laundry woken both nights as washing machine noise on a fast spin

noise from laundry (?) at night, low level but continuous dog poo bin needed

super menu and the bar is well stocked. staff are all very helpful.

staff were friendly, bar snacks good, good range of beers

there was a nice selection for breakfast, and the parking was easy

you pay for an hotel this should be ok, unless your providing food ,there is reason to pay the kitchen service

unstable room doors, bad lock system, no wifi, bed sheets not clean

no onsite security parking, no wifi available

had to ask for wifi password myself...

comfortable bed. free wifi

i went to the floor above but there was no laundry or maintenance room there

nice plentiful breakfast, and free parking and wifi

location is central and no issue parking

plenty of parking, clean warm room, and an excellent breakfast great value for money

plenty of off-road parking

there was also a gym, but did not use

had a bit of an issue with connecting to wifi in my room

newly opened and the room, receptions and bar area were fantastic

which was a converted bedroom ud83dude44 restaurant was closed but would do a room service ud83dude44 (not eating

room was excellent gym was a nice extra

we were eating in the bar as the restaurant wasn't open at the beginning of the week, but still plenty of choice

breakfast in the morning was also incredible

was perfect, with ample parking

breakfast very good value, friendliness of all the staff, a special mention for kirsty.

parking a bit short on spaces

could have been better communication in the rooms of how the covid room service/laundry worked

spacious and comfortable room

only complaint about the stay was that the wifi was terrible, but they did assure us they were putting some

the spa was fantastic

nothing was too much trouble (including the girls from room service helping me look

a nice bar too with a lounge to relax with sky tv

was a great size, location was ideal for our stay, staff were attentive and bar was open

bar well stocked and good car parking

bar well stocked and good car parking

parking could be tight, but you will always find a space

spotless hotel, staff very friendly. breakfast was fresh.

staff were all friendly, good car parking, handy location

early check in !

breakfast buffet was brilliant my kids really enjoyed it

plenty of electric plug-ins, both usb and classic, free parking, free wifi, convenient location, breakfast

with the spa and a wedding there was still room for me as a guest to be able to enjoy time in the bar

room and twin beds were very comfortable the room had a temperature control screen excellent free wifi pool area

spa was excellent

the hotel and spa staff were amazing and very professional

wifi is so slow

when departing the room in the morning nearly tripped over laundry that was right outside our door that have

staff were fab, pool was lovely and kids had great fun

unsupervised kids in pool, wete running riot

pool & jacuzzi was relaxing

also at the pool they gave towel to use each time, meaning i didn't have to use the one from the room when

to come back twice just because they messed up the card number and online it said they offered laundry services

issue we have was that you had no wifi connection where our room was on the ground floor

couldn't get wifi in the room i was in room 102

limited wifi, and near main road

parking is easy to

would've been nice to have laundry service.

my car actually broke down and i was stuck for a few hours with kids but they helped by extending the room with

amazing staff. great with our kids and dog. very helpful!

really comfy bed, powerful shower, brill wifi and also had a choice of what floor we wanted to be on

good hotel with family and kids ..and large parking to

there was a laundry on site and an excellent restaurant and bar

bed, plenty of room and had a laundry

laundry on site and

and private huge place with good facilities and with restaurants laundry with 24 hr staff close by

replacement bedding and towels ie laundry service amazing

disused floor by mistake as i was greeted with missing carpet, a plywood floor and piles of dirty laundry

and the corridors could do with some more consideration as it feels like you're stepping into the laundry/service

keep having weird sounds from the wind, no heater in the toilet, laundry took very long time, light is not bright

laundry on the landing outside our bedroom was there both days receptionis has stains down her

dirty laundry left in corridor all weekend

and they had to be carried down into the garden exposed to the element was told we could get laundry done, but

nice to have a garden to sit in - also quick and efficient laundry service

to detail ,also stairs to the 3rd floor , laundry bags left in the hall way for a couple of

first room we were offered was in the basement, our door was between the laundry storage room and the bar/

one next to bathrooms used by restaurant guests, directly below a noisy bar and adjacent to the laundry/

to the hotel, i think with all the grounds there could be a little play area outside to keep the kids

the waffles were so good for the kids

room was not made up for our arrival so we had to get our kids bed made and get towels for them and you don't

free parking

room service food was very good

at 5am the noise from a flatbed trolley being dragged around immediately outside by the hotel's laundry

the stairs were quite steep and we were woken at 6am on sunday by the laundry being delivered

into a wall, the door didn t close properly, on leaving the room for breakfast we had to move laundry bags

i'm disabled toilet bit tight couldn't close the door we was ok cos we are married but if it was kids you could

the vegan/vegetarian version of the same, a croissant with ham & cheese, eggs and toast, a kids option, etc)

the stairs for the people like me who have mobility issues, and the housekeeping staff dragging laundry up so

the room laundry sheet provides options for both dry-cleaning and laundry, but when i tried to hand in

our room was opposite the laundry rooms, often with laundry piled outside which we had to stepover to and from

it may have been a laundry cupboard at some point

normal selection of tea coffee and biscuits and even fruit , and although i didn t use the mini bar it was

the corridors seemed to be full of laundry bags during the day, don't know if this was in relation to the

laundry facility was available but i did not use it

there were always laundry bags lying around in the hallways

room had laundry baskets in front of our door and a rolled up old carpet when we arrived

free wifi, coffee, fresh milk, sherry, bathroom...

reception area was full of crates and laundry type items on arrival which felt more like a hostel than a hotel

clean very central attractive building had some parking ( needed to be booked ahead) had a nice bar and eating

the restaurant and bar fabulous and all the staff are really welcoming and

there wasn t any phone in the room and the qr code for room service didn t work

room service is available and great if you manage it, when you scan the qr code for the menu it

a small onsite laundry would be great , particularly for overseas visitors

wifi was quite slow some towels are not that clean

liked everything except the room service meal it was really awful tasting ,but they were just closing but waiter

good range of breakfast and kids got dinner and drinks free!

staff were very helpful free bands for the kids for ice cream

room was above the laundry and was noisy in the morning.

the wifi was great and it was very clean

wifi authentication wouldn't work.

staff especially from the kitchen lovely and friendly

the breakfast

a portion of fries (room service) and was given an eta of an hour they also didn t send out laundry bag

it was our anniversary and our room h ad been made extra special with swan shaped towels and rose petals

bowled over with the sight that greeted us, gorgeous swan towels and the bed covered in flower petals, a happy

outside terrace was quite small and the bar by the terrace was closed

there was a very lovely welcome of flower petals and chocolates as we arrived on international womens day

not being attained chipped skirting graffiti on walls terrible artwork mismatched lighting maids laundry carts

we eventually had a room the walk to it though the corridors was littered with dirty plates and laundry piled

we booked in at approximately 5pm, there were bags of bedding laundry outside many of the rooms, which did not

great laundry

corridor up to room had three piles of used dirty laundry left on the floor , we arrived at 7:20pm and took

was out of service all weekend leading to congestion especially for the poor staff trying to move laundry /

the 1 remaining lift had to be shared with laundry trolleys only big enough for 3 people

amazing location, great price and the breakfast was lovely. very cute bathroom

friendly helpful staff centrally located tasty breakfast good value for money

the service was fantastic, bar staff friendly, quick check in

we would like to reuse our towels to avoid unnecessary laundry, but the towels were taken away anyway, despite

there was also a strange incident with the laundry service: the service was advertised, and the price list was

if laundry facilities are available, that should be excellent

the smell in the room was of laundry washed in an old washing machine with a dirty filter - especially the bed

size and room service

incorrect info on available laundry facilities.

on both evenings we sat at the bar listening to the pianist and saxophone while having a delicious evening meal

the room was overlooking the waterfront, it was spotlessly clean and warm with temple spa bathroom potions and

the free wifi was the best we've ever had in a hotel

room was amazing, room service was amazing

we were place on the laundry floor and could hear the machines in the middle of the night.

room could've been a smidge larger the housekeeping staff seem to leave the trash and the dirty laundry in the

the hotel even had an excellent and well priced laundry and ironing

were traveling for two weeks and selected this hotel because it listed that it had laundry facilities available

room could've been a smidge larger the housekeeping staff seem to leave the trash and the dirty laundry in the

no laundry room

there could be a laundry room for guests to use as the hotel laundry service was very expensive.

i would leave that to laundry staff, except there were none

lighting was superb enjoyed our time at the gym, sauna, and steam room

location and the room had everything, fridge, bath, room service and a lovely comfortable bed