the room was next to a laundry room

in character but tired and dated and extremely noisy from outdoor extractors and housekeeping laundry room no

we were in room on top floor ndxt to the laundry, would request differe nt room next time.

were given quite a poor room right next to the laundry room which was rather noisy

perhaps unfortunate our room was next to cleaner s cubby where laundry and services were located maybe

laundry van loading / unloading directly outside our window early on saturday morning was

hotel - amazing pool and spa area

excellent breakfast

decorations staff polite and very helpful bathroom and shower great own parking space with my name in

free parking

40am, the breakfast room service

hotel bar with friendly and helpful staff

not enough staff at a busy time in the bar took us 40 mins to order a drink in peek time

i was however advised that the noise was due to the kitchen gas and it would go off at 9

excellant staff, good breakfast, great coffee, happy days

abandoned laundry carts, room service trays, bottles, glasses and rubbish litter the corridors

the staff you encounter whether you re just wandering around or enjoying drinks in the sheridan bar for instance

not clear about the swimming pool times for kids they should tell you at the reception if they see you have kids

sunday morning breakfast was a bit up the wall. they need more staff

unbelievably special pool and gym looked good too

i found two ladies moving laundry and one of them delivered the other items to the room

would have hoped for better pub-food at the bar. not offering laundry service is a minus.

room 106 - on ground floor immediately next to laundry room which has machines going until 9pm

smell of smoke from either the laundry staff or people below so can't have windows open

to attend a wedding close by but as neither my husband or i are able to take advantage of spa and gym facilities

and sun room, attention to detail with high quality furnishings and seating areas, relaxed bar area with friendly

ev charger available

breakfast was fantastic

drinks pricey bar shut at 11pm

nice bar and good selection of drinks

with a view of a roof,laundry sorting first thing in the morning very close to room,over charged on cocktails

window view blocked by rooftops and laundry area

room renovation, detours, access and interaction with cleaning and laundry staff.

overlooked the back yard area of the hotel, laundry and kitchens, so no view and staff smoking area was just

wifi was awful - i had to dress and go downstairs just so i could speak with my daughter or

wifi, in our room at least, was poor to non existent

character property with great parking and garden

parking was great

room in the restaraunt- bar snacks and room service don t cater for vegans nor pescatarians - cheeseboard was

convenient choice of fine dining or bar meals

no laundry service, no food service, the bed was cracked in the middle

the hotel should provide laundry services , this was the only issue i had . thanks

gym is modern with good equipment

there is a nice bar and restaurant on site though

they really need to get to grips with the kitchen

great breakfast choice and fantastic room service

wonderful hosts offering well priced drinks dinner and breakfast

staff were friendly and helpful, mentions to julie and also natasha who helped me sort out the wifi

easy to find and good parking

travelling with a pet, the only issue we found was the dog poo bin was overflowing at the rear of the hotel

the bedding had odd stains laundry firm need to check this

didn't know there was wifi, didn't see any notices etc good parking but very tight spaces

wifi didn't reach my room and wasn't informed of it when checking

road parking in rear private car park

free parking

lovely clean rooms and laundry. rebecca so friendly and welcoming lovely location

breakfast set you up all day

selection of fruit & cereals & beautiful cooked breakfast

home from home and fabulous breakfast

it has secure parking and the rooms are generous in size and well equipped

out in the end as no one came back to clear plate for 40 mins after finishing main course - no laundry service

the sofas in the bar area are very dirty and need a good clean

great location helpful staff comfy night great room service

warm and welcoming, room was lovely and very clean, pillows are amazing, cookie was so nice, pool was such a

free wifi

family room very spacious, good facilities and parking

lovely grounds and excellent parking

the ev charger was not working.

warm comfy and plenty of parking

very friendly and helpful staff. great bar and menu. all in a beautiful location.

no fridge in room. no laundry service. no smart tv

the wifi reception in certain parts of the hotel was intermittent .

breakfast, dinner and the bar area were luxurious and well maintained

swimming pool, spa and gym facilities made this stay very comfortable

we enjoyed the spa facilities and liked the bar area to have a drink

i loved the pool and how nice the hotel itself looked. the room was a nice size and very cozy.

male in the leisure was very abrupt and really put us off being in the pool so we left after 30mins

leisure centre (its a fiver and brilliant) how much is breakfast and what times, how much is a late check out,

no room service. beds left unmade and cups not cleaned or replaced

in the morning room service staff opened the door and we had to shout that we are in there

i liked the easy access wifi and the free laundry facilities

great breakfast (except sausages), free laundry a bonus

breakfast was good,location handy for the bus station,having a guest laundry is very good we used it twice

good location, decent breakfast, clean rooms and free self-service laundry.

we were very happy to see the laundry facilities available to guests

poor standard, room out dated, smelt , dirty laundry in corridor

paying for wifi

had a problem with the wifi on 3rd floor

they need to sort the wifi out kept losing connection while making video calls

room was very comfortable, there was hot water and access to free wifi which was essential for my work

to cancel the trip, was looking forward to staying there as in previous years i had helped the laundry delivery

found some dirty laundry under sofa bed on arrivalud83eudd28

the members rewards are great especially the late check out

the breakfast was very nice with alot of options for kids too, and the tables were kept

good selection for breakfast and the option of food in the evening

was close to the laundry room so i could hear the washing machine but was pleased that i could not hear it in

clothes washing & laundry costs were too high

was on my own with 2 kids and they changed my room to a downstairs room to make it more convenient for me with

breakfast good, good swimming pool.

was very comfortable, room clean and spacious, staff very welcoming and helpful, wifi reliable and easy to

very useful in-house laundry service as well

however laundry was all spotless

well trained staff, great food, lovelly rooms ample parking

bar drinks were reasonably priced

went to our then came down to the bar for a drink and ordered some food and it turned out natalie was doing

car parking area can be a bit difficult to negotiate when busy.

satnav took us straight to the door, plenty of off road parking, booked a family room which was huge

parking readily available

staff, comfortable accommodation, excellent dinner & breakfast, adequate free parking, ideal location for my

excellent. friendly people. plenty of parking.

there was no clean pillow cases for us as the laundry person had not been to the hotel yet so we had to shared

i feel sorry for them having to live there without kitchen / laundry facilities

bonus use of gym inc steam room sauna

very accommodating with the early check in, friendly staff - highly recommended

ev charging was a nice bonus, thank you, although the second charger wasn't working so another ev

the room was quite small and overlooked laundry room; not gardens as requested

told that the hotel doesn t offer a laundry service earlier before our arrival but then finding a laundry

the room was ok and happy with access to free wifi

only issue was kids in the spa

if there was a park for the kids

laundry room with ironing facilities nice bar area with quirky decor breakfast has lots to choose

clean ,no kids running about at 3 in the morning let fellow residents that there back .

good facilities, breakfast included and pet friendly.

loved the facilities for the kids

from gym early in the morning travelling up to the room

was rubbish bags, glasses, and dirty laundry left outside of some of the rooms as you walked down corridors to

smelly with dirty laundry in the corridors not nice

customer service was poor, dirty laundry outside my door and glasses and bottles at 5pm in evening, damp smell

bags of laundry left in corridors had to manouver husbands wheel chair over them

laundry went missing

12pm late check out was an added bonus too

wasn't any information in the room about the hotel, such as whether they did room service, wifi info, bar opening

the breakfast options were the best i ve had in uk being given the choice of traditional english or

media and wifi were fab

bar service was abysmal

location, parking, staff and the hotel itself is lovely

the staff were really helpful and friendly. breakfast was good. free parking

couldn't connect to the wifi at all.

free wifi available and car parking

nice drink in the bar before going out

30am,apparently problem in laundry

no mini bar in the room lol 5 room service charge per trip

was a fight outside in the car park between youths who had been drinking - seemed to be a lot of kids around

food from room service was really good

we ate in the bar side as dogs are not allowed in the restaurant, however the food was still excellent and the

generous free parking, takes away any anxiety

very good wifi and an excellent breakfast

slightly more parking would be handy but other than that would go back

really good choice at breakfast and loved the table

friendly staff, clean, good location. excellent breakfast. parking, good value

laundry services available for a reasonable fee

our room was directly above where the laundry trolleys were loaded and very early each morning woken by trolleys

d to collect laundry from

services which we were suppose to request in advance, as well as little information about laundry services

breakfast was very nice and room service

bedroom no 203 was extremely noisy at night due to the laundry running

lovely room, breakfast was delicious, and the staff were as always incredibly helpful and

the bar downstairs was a lovely place to relax and the location was perfect for us

was a lovely and comfortable room with a beautiful bathroom and great wifi

breakfast was superb, plenty of choice

to detail, excellent bathrooms, knowledge of what a house proud woman wants in her kitchen and laundry

lovely coffee machine and well equipped kitchen and laundry room

fabulous quirky apartment with 2 double bedrooms and 2 bathrooms, coffee maker, ice dispenser and laundry

decor, loads of space, comfy, self catering, two en suite bedrooms, laundry room, free parking, great location

it even had a laundry room

laundry going all night

and spa were excellent

good menu & liked that everything was available on room service,

the spa and gym is very well equipped and the pool steam room sauna and jacuzzi were excellent

the beds were really comfy and the kids enjoyed ordering room service

i asked if there was a laundry nearby where we could wash our dirty laundry

the wifi was also spotty at best, but that was because of the position of our room, not the service

there was no iron or wifi

wifi was terrible

it s also pet-friendly, which was a big bonus for us

not get a booking at the michelin star restaurant nor was there any laundry services

room service breakfast

our only mistake, we thought the spa had maybe a

excellent wifi

lacked walk in shower and on taking shower plug not draining so caused bath to fill internet wifi kept cutting

was in the first floor next to the laundry room so kept awake most of the night and also they didn t have room

my only other pet hate, common with lots of hotels was lack of power by bed for phone charging

had no complimentary tea or milk in room so had to pay for them with room service meals

wifi connection cutting out.

easily woken up by room service next door late at night

we were next to the laundry room

couldn't get the wifi working & the curtains were not at all dark

excellent bar service, comfy bed, super breakfast staff and delicious food.

felt 20 was a little steep for ev charging overnight as aware it does not cost 20 to charge car, however

kids ate dinner with nanny and it took a while to get served