laundry services were most appreciated

the virus shut down the pool half way thru our visit.

the breakfast was the best continental breakfast we have encountered in a long time

rooms where very large, lots of parking, good breakfast and nice weight room.

great breakfast!! easy parking! quiet, safe.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

there was no laundry facility, but that s about it.

breakfast area ran out of coffee (regular brew)

breakfast was really good and generous

plenty of parking

pool was open very early so it gave my kids the opportunity for a morning swim before heading

pool was excellent and everything was extremely clean. friendly staff!

we liked that the pool opened up early 6am and closed later than most 11pm, also that the gym was 24

of the staff members were wonderful and the pool was really nice

pool is a wading pool only

there was easy entrance and parking right in front of our room

and you park right outside your door so it s easy to deal with luggage or carrying sleepy kids into the room

there were drug addicts in some of the other rooms and in the parking area

no wifi outdated appliances

the bedding in non-smoking had burn holes in bedding the windows were dirty

easy to find, well maintained, parking lot was recently done

breakfast was very good

to find, good location off the highway, lots of parking space and easy check in

the pool was awesome and the breakfast was great too

from the greeting to the pool and how comfortable the beds were, we had a wonderful time

we were able to do our laundry without disturbing any other rooms nearby

it would be even better after covid because they would have a hot breakfast and the pool would be open

we also loved the outdoor space right behind the pool area

it was well stocked with hearty items so we didn't have to stop at a spot to eat with the kids

breakfast. i stayed for a week and the menu was the same all week long.

continental breakfast, workout and laundry rooms are an added plus

laundry out of service

must of been a laundry room above us because you could hear the washing machines chug chug chugging

is pet friendly and allows smoking

plenty of parking

no breakfast ike laundry room.

have preferred a room that didn't have view from parking lot

parking close to room

very pet friendly

the wifi did not provide internet and the walls were so thin you could hear conversations and

and the shower worked well; there was even a microwave and minifridge in the room and guest laundry facilities

they even have guest laundry

friendly staff, clean and comfortable for the price, lots of parking

both mattresses were brand new, as explained by desk manager, family and pet friendly

new vinyl flooring. pet friendly. staff.

the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

the hotel had comfy beds, check in was easy, plenty of parking all around the hotel

derek and team were wonderful. all clean and excellent breakfast.

wifi wasn t working for us to do any work on our laptop the tv kept glitching hard to

parking was ample and it was nice and quiet

hotel just was weird not having hampton breakfast and room service unless you request it due to covid procedures

breakfast is always good with new smoothies added

the pool was down for renovations.

wifi worked well

breakfast and the rooms are wonderful

ice machine and laundry in dark corner on second floor . no in room coffee

2 separate groups of people were getting high in the common area (parking lot)

the bed was comfortable, the room was clean, parking was easy and convenient

but maybe i think they should have a better selection of breakfast in the morning

breakfast was horrible

from guests and ice machine and laundry room, never cleaned my room the entire time there, bed was lumpy and

next door to commercial laundry machines that sounded like 757's taking off (room 126)

the room was very nice. it was very pet friendly.

adequate parking

there were lots of cigarette butts in the grass in the pet area outside

hotel was very clean, the room was spacious and comfortable, the staff was very friendly and the pool was warm

great breakfast, comfortable beds, nice pool, and great value!

price was right for large room with little kitchenette

the potholes in the parking lot.

have truck parking

room was spacious, clean ,hotel location is good, breakfast was great

the parking lot needs repaving the toilet sits very low

the traffic trying to get out of the parking lot.

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

getting in and out if the parking lot was a bit of a challenge.

elevators a d laundry facilities could use upgrade.

and a laundry facility

laundry room was close to our room

free laundry bag in room

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

we wish there was laundry facilities available for the guests.

the wifi didn't work half the time

breakfast was delicious

location and wifi were fine

cozy and good breakfast; did not like yogurt they provide

we paid an additional $50 pet fee to stay in a room that was horrifically dirty

wifi was poor.

love the coffee, tea, hot chocolate bar 24/7, as well as fruit, lemon water, bottled water

breakfast was good quality. coffee counter was 24 hrs. clean ailes, friendly staff.

the pool was a very nice size and the kids had a blast

the guest laundry came in handy as well

clean, great location, awesome breakfast, easy to navigate, wonderful staff.

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

pool and outside fire place are good perks

gave us a code for wifi, but we could never get to that part to add the code

there appears to be a laundry room right in the front and there were dirty cloths every where

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

laundry room was rundown

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

the parking and the bistro which provided some options to dine in

not much of a kitchen unless you want burgers

indicated that it had a bistro and bar

is often blocked by cars lined up to exit the sheetz gas station and getting into the hotel parking lot was

there was no coffee. parking is tight.

i love the small kitchen

like the fact that it comes with a kitchen and all the room door shut they have privacy from the living

room was very big & like the kitchen area.

breakfast was very good although would have liked better selection of fruit and carbs.

it needed a good shampooing, the couch looked like it needed a good scrubbing, and the little kitchenette needed

they still had christmas decor up in january and were actively folding laundry in the lobby area

laundry only on 3rd floor

looked like a homeless person had a makeshift bed in the third floor laundry room

room was large and we had access to laundry

around the pictures the chipped paint slowest elevator i have ever been in you have to pay for laundry no extra

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

the dryer in the laundry room took almost three hours to dry a small load

the location, parking and free wifi throughout

i could park right outside of the paito the pool is very big and the restaurant had great

they also had a game room, laundry room and vending machines, which was cool and

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

website insinuated there was a pool and spa, and in a separate section it said there was an outdoor poor

the outdoor pool was in poor condition and is awkwardly imposed in the parking lot outside

pet friendly, nice breakfast, clean big pool, nice looking, clean room.

breakfast

breakfast was delicious but a little greasy for my taste

we were also traveling with cats and this is one of the only 2 pet friendly hotels in the area

super clean, easy in and out of the parking lot, friendly staff

hot breakfast

let a truck with a trailer take up 8 parking spots

advertised as a casino hotel. no casino located there.

the breakfast

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

the property, especially the outside was pretty run down. no laundry facilities as described.

smoking rooms available

however, if your going to have smoking rooms, and charge more for those rooms,(and they do) atleast put decent

excellent wifi

breakfast was as expected for the price of the room, very limited.

laundry room and 24-h market on the ground floor added comfort to our stay there

the stuff didn't want to let use the dryer in the laundry despite the sign there

the parking

my reservation, i contacted the hotel for early check in

didnt eat breakfast

was non-smoking, but could smell cigarette smoke in the bathroom.

ease of parking rare in the city

it was quiet and my kids were able to go between 3 rooms

free parking, room has a/c and fridge

it was quiet and my kids were able to go between 3 rooms

no laundry facilities on site

the free wifi did not work. frustrating.

charge for parking was unnecessary.

wifi, no one to answer the phone

pool, unlike most indoor hotel pools, was cool and refreshing

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

we have kids

early check in, reasonable privacy.

parking and no microwave in rooms

gym was a little small but got the job done

i tried to use the gym, but was scared by one of the other guests

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

kids enjoyed the pool.

location was perfect for where i had to go. breakfast was good.

entry to the parking lot was blocked.

the pillows had dirty pillow cases and the wifi wasn t working for several hours

friendly staff, gorgeous rooms, super clean and the breakfast was delish

fitness center could have been a little more up to date but happy it was there

room was infested with the little sugar ants. had to pay for wifi.

breakfast was great. hostess was very nice

breakfast was great and the staff were very nice.

delicious breakfast. perfect location with ample parking.

wifi password wasn't correct

very clean and comfortable. homey and welcoming staff. great breakfast. quality food offerings.

the room was spacious and comfortable, the breakfast was great, staff was super

the room was very clean and the breakfast was delicious

the pool area and the breakfast was good.

great breakfast, especially the fresh pancake maker

breakfast was wonderful.

the fact that there was a laundry room for guests to use.

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

friendly staff. had grab& go breakfast. pet friendlt

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

stepped in dog poo after exiting my car in the parking lot...not happy.

free laundry services

they have a free laundry service!

there is a free guest laundry at hotel with newer clean machines

had a gym and free laundry

is convenient that there are laundry capabilities and a small gym

great breakfast nice pool

the wifi was spotty

helpful and attentive, the room was clean and comfy, the breakfast was plentiful and good and the pool was nice

we didn't get to try the pool as there were families with kids (baseball) and the ability to use it was limited

thumping in room above during early evening both nights (probably kids)

amenities were enjoyable: fire pit patio with waterfall, exercise room, laundry room, cocktail lounge, pool,

hotel employee provided great service for breakfast

hotel has great staff, the rooms are nice and big, the facilities such as indoor pool , gym, etc are pretty good

clean and comfort . close to mall and breakfast was great. pool was cold

parking was limited.

the pool was closed which really disappointing our kids

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

she saw us leaving super early with two sleepy kids in tow

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

i liked the bar area, karaoke and the friendly staff

the breakfast was delicious

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

beautiful old building, comfortable bed, fireplace in room, cozy fireplaces in lobby and bar.

free and easy parking

elevator was out of service and the wifi did not work in the room

i booked i made sure it was pet free bc of my allergies

the desk staff was also in charge of breakfast

the wifi was included, and the gym was functional enough for a quick workout

to the bar i wanted to go out to for the night

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

were having a staff party, restaurant and bar were closed

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

the free breakfast was awesome

i was in town for a race and were very amendable to late check out

great breakfast

breakfast workers could have been a little friendlier and have kept the area a little more tidy

self laundry was a big plus for us since we are travelling

needed to do some laundry

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in

we called ahead for a early check in

the roof top bar

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

i could hear the laundry room in the evening

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

pool&patio with grill , indoor pool an workout a lot of machines

they need new laundry equipment.

could you put a laundry on another floor

laundry room, small shop with food, snacks, drinks and toothpaste etc

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

nice bar and free breakfast

somehow remembered my name amongst all the other parents bringing kids to college

pet friendly

this time i asked for early check in and late check out

wish i could of ordered room service, no facility available

allowed an early check in and told me about the parking garage 1

the website only says the laundry facilities, gym and pool are closed until further notice

newly renovated , self laundry

no pool, no gym, no laundry, even the

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

large laundry room and full kitchen to make a light dinner

walking distance from university of pittsburgh, very friendly staff, and nice the free breakfast

pool is only open until 8 pm

kids refused to eat it due to being picky

the breakfast was very good

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

breakfast was changed due to covid-19,while i understand why it still sucked.

cold breakfast sucks! covid-19

better breakfast selection

we even left early before breakfast the staff person that morning gave us a couple muffins to go

later breakfast end time i m saturday

your manager. she was awesome. and the breakfast was the best.

clean, great customer service, nice breakfast

staff, the breakfast, parking, wi-fi all good

close to where we were staying. allowed early check in

staff was very loud at 11pm we were right next to the laundry room and snacks machine

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

cleaniness & breakfast

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the

so it's loud, toilet paper holder broken, stained bed covers and seat cushions, very poor wifi, loacks on doors

i was none the less glad they had a laundry

i think it may have been from laundry detergent/fabric softener used

we slept through breakfast so not able to evaluate that part of stay but the coffee tea cocoa stand avail all

and $50 pet fee when surrounding hotels were only $15

seat was loose in room, pool room was cold, pool water temperature could've been warmer and price was a little

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

expensive parking in their lot but i was able to street park for free. wifi was pretty slow.

my three kids went to grab a donut each an i was going to grab a glass of oj

location was great, parking available on the street right outside

paul suggested long term parking @ station square while we rode the gap which saved money - yes

this more a dorm room experience, not something i was looking for when i am out with kids

safe parking on street

great coffee and healthy breakfast

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

breakfast was terrible

location, breakfast, furniture, big room with kitchen

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

we will be back again with our kids

breakfast could use some improvement, but it was ok

we will be back again with our kids

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

there is no mineral water available even in the minibar no regular laundry service although you can ask the

major complaints: water - only fill up station that i found was in the gym

the rooftop bar

the rooms, gym and wine hour.

we ordered room service from the fabulous restaurant downstairs and it was delivered quickly

quality was the best i've ever had and i travel frequently room service timing and quality of the food was

the speak easy bar had great atmosphere - and drinks

although we didn't use it we went in to check out the gym and it has everything you need to continue your work

treated my kids so well!

the staff at the front desk also helped us out with early check in

there was no laundry service

the room is spacious too with a nice bed, gym tools , lg tv and a safe

breakfast was not included. last year it was. this year there was a charge

been some kind of sports tournament going on and during both days of our stay there were a ton of kids running

helpful staff, clean facility, tasty breakfast, good location

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

rooms were large, breakfast was good, snacks were good && how can you say no to free parking

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

i thought that the gym facility was outstanding

awesome gym

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

kids running up and down the hallway all night waking people up and other guests yelling

i appreciated being able to workout and watch my kids in the pool at the same time

convenient and in a gorgeous building with great views from the sky-lobby (25th floor) and the kitchen staff

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

the breakfast was okay but not the best. the coffee station in the room was not stocked

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

welcoming fireplace in lobby

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

calling room service in the morning is not what i would do when i just got out of bed

issue with free wifi - lots of homeless people around the area which scared my kids

request for room service

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

the dinner i ordered from room service was just fair.

free wifi

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

no pool open yet

the beds and pillows are pure comfort. room service superb

i didn t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

bar was downstairs pool was also in the same building the room was spacious and the view was

trashcans overflowing, dirty laundry in the hall for day

laundry available

could not use wifi even with password that was

wifi was down and it was an important factor booking this hotel

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view

great staff and support with shuttle for our activities. great bar!

the wifi was not working our first night and was a little slow once it started working.

grab and go breakfast was warm and ready on time with delicious house-made ham and cheese croissant, fresh

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

we were close to lots of attractions ( pnc park, acrisure stadium, stage a&e)we were going to the casino, and