the room was spacious and comfortable, the breakfast was great, staff was super

everything from our room, to the breakfast, to the amazing staff!

the room was very clean and the breakfast was delicious

the pool area and the breakfast was good.

breakfast either of the 12 nights i stayed there but

they have a free laundry service!

free laundry services

loved the free laundry

there is a free guest laundry at hotel with newer clean machines

is convenient that there are laundry capabilities and a small gym

great breakfast nice pool

indoor pool was closed the heater seemed to run constantly shower water could have been a bit

the pool was nice

wish parking lot was accessible to walmart lot like everything else around was

for me the heated pool was because my kids got to swim and not freeze

restaurant had great food and appreciated the discount but i thought breakfast was included

wifi needs to be strenghened

allowing the multiple people to be drinking alcohol in the parking lot

the restaurant had great food and appreciated the discount but i thought breakfast was included?

no room service

they also had a game room, laundry room and vending machines, which was cool and

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

breakfast was amazing and hot

pool didn't look very inviting

the pool,the quiet room,parking

free wifi is really slow.

bathroom by the pool had some blue green mold but it was very hot and humid in there so i guess i

pool is inside but was extremely cold

breakfast was excellent

pet rooms are interspersed with non-pet

loved that they had ev charging in the back for my car

very very clean wonderful breakfast exceptionally clean pool and the staff was fantastic

and the gym don t have dumbbells

i also like that they are pet friendly as i was able to bring my dog when i stayed last year

especially appreciate the really early check in - we were headed to a wedding and that was so helpful

we enjoyed the pool too

could not wifi to hook up and breakfast was not until 7

this hotel was very clean, staff was great! the gym had everything i wanted.

bright, clean, great breakfast, a wonderful stay.

we were able to do our laundry without disturbing any other rooms nearby

i wish the pool was open 24/7

the pool was closed,the gym was closed and the breakfast was not like the one in the picture

we also loved the outdoor space right behind the pool area

it was well stocked with hearty items so we didn't have to stop at a spot to eat with the kids

laundry out of service

must of been a laundry room above us because you could hear the washing machines chug chug chugging

continental breakfast, workout and laundry rooms are an added plus

ease of getting to room and parking

nice, convenient. got a good price on the room until i got the pet fee!!!! too much!!!!

no breakfast ike laundry room.

the wifi did not provide internet and the walls were so thin you could hear conversations and

have preferred a room that didn't have view from parking lot

that was not a lot of handicap parking spaces

super helpful and friendly staff, the fastest, easiest check in, pet policy is great

they even have guest laundry

and the shower worked well; there was even a microwave and minifridge in the room and guest laundry facilities

new vinyl flooring. pet friendly. staff.

location, clean, pet friendly, excellent price.

location was ideal, pet friendly and great staff

the property, especially the outside was pretty run down. no laundry facilities as described.

parking lot was a challenge

nice large room with 2 comfy double beds good wifi clean bathroom basic complimentary breakfast

more options at breakfast.

breakfast was as expected for the price of the room, very limited.

there was no laundry facility, but that s about it.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

the exercise/gym room: cables laying on the floor, no water in the dispenser, no towels

breakfast area ran out of coffee (regular brew)

the breakfast was awesome! best continental breakfast i ve ever had!

laundry services were most appreciated

very few gluten free options at breakfast

food was good, the room spacious and clean. i liked the late check out at noon.

the pool too be warmer is my only complaint

pool could have been a little warmer

laundry facilities were appreciated as was the bike wash

the breakfast was great and it was nice to be able to do laundry

good laundry facilities

squeaky bathroom door, harsh laundry detergent used on sheets caused a rash, despite requesting to pay at hotel

laundry facilities were new and clean

clean, parking just in front of ur room door, staff mr deepak was good

free parking, room has a/c and fridge

smoking room

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

the parking lot is clean and well kept.

coin operated laundry washer and dryer

laundry available

onsite laundry room

room smelled strongly of cleaning products (not smoking) but that cleared after leaving door + windows open

great location and parking. reasonably clean. wifi was good.

the gym was under construction, but we were unaware until we got there.

let a truck with a trailer take up 8 parking spots

very clean, open, plenty of parking. quiet

beautiful clean hotel friendly staff delicious hot breakfast there included

cars with trailers attached in front parking lot taking up 4 parking spots.

i tried to use the gym, but was scared by one of the other guests

they was able to give me a room next to the pool and with no neighbors

looking forward to pool and hot tub re-opening.

kids enjoyed the pool.

the breakfast there is also good for a free hotel breakfast

south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well lit parking, great

parking was great

the pool wasn't opened, and the water was turned off from 11am-3pm due to fixing pipes.

people friendly, clean and breakfast included.

friendly staff, gorgeous rooms, super clean and the breakfast was delish

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

limited parking for larger vehicles

a kitchen in room

place was unkeep outside and had dog dropping in the parking lot.

carpet could have been cleaner, but i also understand this is a pet friendly hotel

my kids loved it. staff was great and polite. would take my family there again.

only issue i had is, i was on the 1st floor on the parking lot side and it was kinda noisy trying to sleep during

was very nice we used the pool and gym while there the breakfast was great i will be staying there again for my

liked that this hotel is pet friendly and that the rooms are smoke free

cozy size, staff, accommodations & breakfast.

our room was very clean, as was the pool and gym facilities

cleanliness, hot breakfast,

couldn't get wifi to work.

beautiful gym, pool, even outdoor area where you can barbecue your

laundry room, slot machines and interesting decor

great self-serve laundry facility

only thing i could say is that the laundry room could use a couple of more washers & dryers which would be

friendliness breakfast available

if more choices were added to the breakfast, like danishes.

the front desk staff was busy doing laundry and when i arrived and felt bothered that he had to check me in

from the laundry room to the actual room we stayed in, the entire hotel was filthy

dirty laundry cart was 1 door down from ours

yes the hot breakfast wasn't that good also the swimming pool was cold and dirty

except i think something was wrong with their wifi

wifi was incredible, staff was so friendly, our room was clean and beds were so comfortable, the tv

of the staff members were wonderful and the pool was really nice

bar service could use some work

pool was excellent and everything was extremely clean. friendly staff!

pool a little too cold for our taste

complaint is room #120 noisy due to water running in the laundry room and from the machines running ( hotel

i had to run and do laundry

no vending machines no on site laundry

staff was very friendly motel was very clean breakfast was excellent

i appreciated the parking arrangement where i was able to park close to the entrance

and you park right outside your door so it s easy to deal with luggage or carrying sleepy kids into the room

location and smoking rooms

smoking rooms still

ordered play two beds smoking room with a kitchen

there were drug addicts in some of the other rooms and in the parking area

delicious well balanced breakfast

very good area lots of security cameras in parking lot for added safety

parking, good location, shops and restaurants not far away, breakfast included in price, cleanless

room size and tight parking. there was no parking on property the first night. lot was full.

parking limited. snow not removed; therefore, people double parked.

ice machine and laundry in dark corner on second floor . no in room coffee

plenty of parking

also, we got in at 9pm one of our nights and the parking was all full except for some space way in the back of

no real breakfast offered. coffee shut off by 9, should be available all morning.

liked that it was kept very clean. enough lights in the parking lot at night time,

next door to commercial laundry machines that sounded like 757's taking off (room 126)

from guests and ice machine and laundry room, never cleaned my room the entire time there, bed was lumpy and

it is a pet friendly hotel

was very nice clean parking lot.

the flooring was a comfortable and attractive engineered wood which is cleaner than a carpet

the only downfall is there was no oven in the kitchen.

my kids were able to unwind and have some fun in the pool

like the fact that it comes with a kitchen and all the room door shut they have privacy from the living

it was a one bedroom with full kitchen. that was great!

little more options on the breakfast will be fine

clean rooms and gym and pool are decent.

kids were there to swim for a treat before bed

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

upset could use pool monday night because somebody had thrown up in it.

the pool and breakfast

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

the dryer in the laundry room took almost three hours to dry a small load

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

breakfast and pool

parking is near or right outside the room

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

clean room and the breakfast was good

pool and gym

a pool and that's the only reason why i booked with that hotel was a ladies getaway for me and my kids

my kids love the free suckers at the front desk

food was excellent , laundry on site and they even gave me detergent

i could hear the laundry room in the evening

we loved all the amenities, the bar, breakfast, gym, laundry room

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

were attending a funeral and requested an early check in and a late check out the staff could not have been more

self laundry was a big plus for us since we are travelling

needed to do some laundry

the gym was a plus with the basic equipments i needed for my workout

beware~the woman that works the bar (jamie dark black hair) is very edgy

resturant and bar close early

around the pictures the chipped paint slowest elevator i have ever been in you have to pay for laundry no extra

only one laundry set (washer and dryer)

the vending machines and laundry are both down due to renovation

room was large and we had access to laundry

laundry only on 3rd floor

we wish there was laundry facilities available for the guests.

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

hardly any parking

nice breakfast selection

the parking lot was very small

large laundry room and full kitchen to make a light dinner

and the small kitchen was great

the continental breakfast needs serious improvements.

could walk to hospital. great breakfast

large rooms with full kitchens.

had a restaurant, no room service

gym

its nice that the restaurant and bar is open for takeout

this time i asked for early check in and late check out

allowed an early check in and told me about the parking garage 1

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

the pool was nice and the room was great

the gym looked great, but none of the ellipticals worked and only one treadmill was working

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries,

self-serve breakfast options were extensive

great coffee and healthy breakfast

safe parking on street

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

the wifi connection was poor

wifi didn t work in room 1301 but they did give me a $20 discount because of this

beautiful old building, comfortable bed, fireplace in room, cozy fireplaces in lobby and bar.

the kids ordered chocolate milks to the room that never came

no laundry no goods staff no cleanliness

or laundry bag

clean room, comfortable beds, easy to get to, nice pool

breakfast should been served an hour earlier.

room they gave me turned out not being cleaned before i entered, they had to give me a smoking room which did

room was 116 directly across from the laundry room and staff cleaning facilities

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

i loved there was onsite laundry facility as well

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

in laundry room had to stand out in weather for hours

the website only says the laundry facilities, gym and pool are closed until further notice

newly renovated , self laundry

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

no pool, no gym, no laundry, even the

quite a few things broken in rooms, laundry, ice

clean, friendly,breakfast included

breakfast was good

she saw us leaving super early with two sleepy kids in tow

nowhere to take kids unless you go to mellon park

the registration /lobby is on the 2nd floor, which is a little inconvenient when you have kids and lots of

friendly staff, comfy beds, big shower, breakfast

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

breakfast was great, location is a great location for walking to restaurants and bars, easy access

beautiful views from breakfast

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

restaurant on site with bar was convenient and the food was excellent

the property was very clean, especially the gym

hotel that is pet friendly

staff seemed polite. clean rooms,pool and gym.

there was no laundry service

very nice place. awesome included breakfast

pet fee was steep compared to other locations, but at least they were transparent about it up front

right downtown! zen environment gym equipment inside your room

had awful trouble connecting my iphone to your wifi

laundry room, small shop with food, snacks, drinks and toothpaste etc

they need new laundry equipment.

could you put a laundry on another floor

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

my kids loved the pool

since there's no pool, there's nothing for kids to do

comfy queen bed and great city views welll equiped gym

a good gym for a hotel; however, many of the audio hook ups were broken.

since there's no pool, there's nothing for kids to do

in house bar was really expensive

there is no mineral water available even in the minibar no regular laundry service although you can ask the

spa bathroom was great

major complaints: water - only fill up station that i found was in the gym

ate breakfast two mornings in the commoner restaurant

a fan of the food offerings for breakfast and happy hour, but it s free and people seem to love free stuff

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

location, staff was friendly, pool for the kids,

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and

location, views, pool was great

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

desk staff didn t seem well trained, room service advertised but not available.

when i called and told the girl at the desk that there is no way two kids can sleep on that, her response was

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

dollars for wifi access (i would expect this to be free for guests) and nearly 70 dollars for a room service

wifi was $15 a day.

we checked in we struggled to get front desk to answer the phone, room service did not answer

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

pool is a great size so kids could splash around and adults had space for quiet swimming in the

gym and pool were good

we appreciate pet-friendly hotels and this was. bed was really comfortable, too.

wifi was poor

the wifi was included, and the gym was functional enough for a quick workout

i love pets but loud, obnoxious dogs should be left at home, or have soundproof rooms.

fitness room was small but worked; day pass at local gym is available free of charge

room service food prices are outrageous

room service was great, the bed was awesome.

the beds were very comfortable we enjoyed the free wifi

the pamphlet told me all about the great in room service (which included night hours

seems they forgot to tell us they suspended daily room service

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

rooms were clean and large, had a tv & wifi

no room service

it's just a great hotel ...fantastic gym ...

location, valet parking and the outdoor atrium. the attach bar was very cool.