the outdoor area and pool was perfection, crystal clear and perfectly maintained

delicious well balanced breakfast

wish there was more parking spaces.

nice that there is a shuttle available if you don t want to lose your parking

breakfast is always good with new smoothies added

ice machine and laundry in dark corner on second floor . no in room coffee

also, we got in at 9pm one of our nights and the parking was all full except for some space way in the back of

breakfast as advertised

t list as breakfast included- *coffee, granola bar, apple available at main desk i know it was a super 8-but

i didn t see any breakfast in the morning??

hospitality and smoking rooms

easy parking

room was supposed to be a non smoking room but smelled like stale smoke

there were drug addicts in some of the other rooms and in the parking area

hotel was amazingly great and helped me and my family and my pet have a safe place to go when we were

next door to commercial laundry machines that sounded like 757's taking off (room 126)

from guests and ice machine and laundry room, never cleaned my room the entire time there, bed was lumpy and

it doesn t have all the extras of a more expensive hotel but it s pet friendly, rooms were very clean,

adequate parking

pot holes in parking lot

using the pool left water all over the floors on the ground floor

bar service could use some work

no hot breakfast, and the bar and cafe was closed due to covid-19

staff , pool , the room

the pool & hot tub area were excellent!

the staff was folding laundry in the lobby

they still had christmas decor up in january and were actively folding laundry in the lobby area

around the pictures the chipped paint slowest elevator i have ever been in you have to pay for laundry no extra

laundry only on 3rd floor

looked like a homeless person had a makeshift bed in the third floor laundry room

no breakfast ike laundry room.

super helpful and friendly staff, the fastest, easiest check in, pet policy is great

very pet friendly

the wifi did not provide internet and the walls were so thin you could hear conversations and

parking close to room

they even have guest laundry

and the shower worked well; there was even a microwave and minifridge in the room and guest laundry facilities

we were also driving a pickup truck hauling a trailer and the parking lot was very

the quietness. the parking. nice rooms. wake up call. very close to my sunday event.

it was an additional $10 for the pet

continental breakfast, workout and laundry rooms are an added plus

laundry out of service

must of been a laundry room above us because you could hear the washing machines chug chug chugging

the breakfast left more to be desired

no eggs at breakfast...hard boiled eggs would provide nice protein.

we were able to do our laundry without disturbing any other rooms nearby

it would be even better after covid because they would have a hot breakfast and the pool would be open

beds were super comfy. towels were soft and big. rooms were clean. breakfast was pretty good.

parking lot was tighter than most to get around, definitely no truck parking at hotel

great place to stop when traveling with kids

the pool wasnt great

easy to find, well maintained, parking lot was recently done

breakfast was very good with both biscuits and bacon

breakfast was not bad but it could be better.

clean and comfy. breakfast and coffee were great!

amenities were enjoyable: fire pit patio with waterfall, exercise room, laundry room, cocktail lounge, pool,

pool, good location, clean

the location, amenities, food, availability, and parking.

staff are wonderful. nice rooms, good breakfast considering covid-19 restrictions.

well appointed, perfectly situated for my visit, bar on site

clean hotel, the breakfast, the staff

the breakfast was very good

always have a pleasant stay when i am there. breakfast selections are great.

breakfast was great and centrally located. loved the natural light and the decor/color combo

convenient for our travels. clean room, great gym facilities.

laundry services were most appreciated

kids did not like the foldout couch and they are used to fold out couches, which was our only

price a bit high. pool a bit too cold.

location was excellent, parking all very easy and accessible

open pool and hot breakfast.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

there was no laundry facility, but that s about it.

they allowed us an early check in of

poorly maintained road & parking. poor treadmill. small room behind elevator. only one bedstand.

good location, comfortable beds, great gym, beautiful pool.

cleanliness and quality of stay. good breakfast

clean, modern, wonderful beds, free delicious breakfast. wonderful staff.

i enjoyed my visit and everything was great, especially my room location and mo4ning breakfast

breakfast service could have run 30 min longer for late sleepers.

some of the rooms were not updated yet and we noticed old materials piled in the corner of the parking lot

we wish there was laundry facilities available for the guests.

the room was nice parking was ok

hardly any parking

nice breakfast selection

staff, location, breakfast, parking

gym

to use pool with our kids but had to leave due to numerous african american young teenagers playing football,

bed was very comfortable and when the kids were done playing hockey in the hallway, the room was very quiet

breakfast attendant was amazing, her attitude put a smile on every persons face she encountered

due to covid the gym and the pool was closed.

breakfast not great but that's because they are not serving the regular stuff due to covid, which i

very clean multiple breakfast options elevator access

the hotel smelled amazing, rooms were clean and spacious free breakfast is always a bonus

breakfast was great

getting in and out if the parking lot was a bit of a challenge.

and a laundry facility

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

elevators a d laundry facilities could use upgrade.

free laundry bag in room

the staff was wonderful, the rooms were updated and clean, and the breakfast was excellent

affordable, close to our ski destination, pet friendly

great lobby and access to highway. very nice breakfast. very nice staff. very good wifi.

decent breakfast

would have enjoyed more warm breakfast foods.

,as well as the gym and bountiful breakfast was terrific

wished there was a hot tub. pool was very comfortable, though.

the gym was the only redeeming part of this stay

in how nice the morning breakfast lady was so nice too my kids in the lady that check us in

parking

maintenance in the hotel is very poorly kept the laundry room lights didn t work we had to bring our own light

the pool was enjoyed by the kids

they had the basic requirements of a clean, safe and pleasant hotel (including a very nice breakfast)

kids loved the swimming pool!

kids loved the pool and how close it was to idlewild. hot breakfast included

they also had a game room, laundry room and vending machines, which was cool and

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

pool didn't look very inviting

with my two dogs i was told that, in spite of the fact that the hotel is advertised as pet friendly it is actually

the guest laundry came in handy as well

the kids enjoyed the pool, and we liked the fitness center

unsupervised kids in pool acting foolish.

obviously was a family with kids staying directly above my room

staff was so friendly and helpful. the place was clean and looked nice. really good breakfast.

laundry room was rundown

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

laundry facilities

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

free breakfast is on the website, but you must purchase it

pet friendly, nice breakfast, clean big pool, nice looking, clean room.

the amount of time we had to wait when ordered breakfast wait time was almost a hour

wifi needs to be strenghened

smell floor dirty feet black after walking on carpet never again will i stay at your hotel stayed there a couple

the pool was out of service. so that was disappointing for my kids.

is often blocked by cars lined up to exit the sheetz gas station and getting into the hotel parking lot was

parking space

amazing kitchen staff; super friendly

to find, a very big bump at the entrance to the parking lot

room was excellent i love the two rooms suite breakfast was enjoyable and we never had to go out for breakfast

breakfast was great never had to go out and eat for breakfast

i loved the 2 bedroom suite great with old kids

pool was closed cuz of covid

the breakfast was good and the location was perfect.

friendly, quiet, had extra supplies ready when checking in, laundry on site.

laundry facility really needed to be cleaned

have plenty parking and easy access.

only downside was the complimentary breakfast was a choice of cereal, yogurt, pastry and waffles

the gym pictures did not reflect the current set-up

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

the dryer in the laundry room took almost three hours to dry a small load

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

i thought the breakfast would be a little better but i guess it's better than nothing

i could park right outside of the paito the pool is very big and the restaurant had great

breakfast was wonderful.

room and breakfast

breakfast either of the 12 nights i stayed there but

great breakfast, especially the fresh pancake maker

the pool area and the breakfast was good.

beautiful hotel and grounds, great breakfast, staff great. the most comfortable bed and pillows

the pool was fun for the children

pool area very clean

breakfast was supposed to be available until 10 but the staff started to take things away at 9:45

i felt like it was a little overpriced for the size of the room/suite and no room service.

they have a free laundry service!

free laundry services

had a gym and free laundry

there is a free guest laundry at hotel with newer clean machines

loved the free laundry

the wifi was spotty

i arrived at a time the pool was be refurbished

the entire hotel, including the pool area was very clean and well maintained

we didn't get to try the pool as there were families with kids (baseball) and the ability to use it was limited

staff was great from the front desk to the breakfast bar

good parking - was able to park just outside my room

clean, parking just in front of ur room door, staff mr deepak was good

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

great location and staff. had smoking rooms.

it was quiet and my kids were able to go between 3 rooms

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

our room was next to your laundry room . did not get any sleep./

setup of suite with 2 bedrooms 2 bathrooms and a living room and kitchenette in between

love the location and the pool.

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

great coffee available 24/7. breakfast was fresh and hot. bed was very comfortable.

the first room i was in was smelly and the gym facilities were very average

good for kids

pool was undergoing renovation while we were there (bummer) but still a beautiful place

breakfast was excellent. room was comfortable. staff was great!

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well

main parking lot entrance was closed due to some paving problems, so it was confusing for uber drivers

also allowed us late check out for free

the pool wasn't opened, and the water was turned off from 11am-3pm due to fixing pipes.

* parking was easy and there was plenty of space * proximity to shuttle services

26 steps no assigned parking

expect a little more complimentary items in hotel room - laundry bag, water, etc

told us the others had been down for months) and they were both filled with unsupervised kids (12-15 kids in

great for kids. slopes were affordable and convenient.

the closure of on-site shops and spa left limited options, while the noisy hvac ac units downstairs made balcony

the outdoor pool is gorgeous in the afternoons, or enjoy the indoor pool in the rain

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

staff was very loud at 11pm we were right next to the laundry room and snacks machine

the breakfast area could be moved into a separate room or area

great breakfast in the morning and the 2 employees we dealt with were amazing

they have breakfast in the morning

we even left early before breakfast the staff person that morning gave us a couple muffins to go

better breakfast selection

it's also close to oakmont bakery (the best breakfast in western pa

breakfast was really good too

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

during covid, the breakfast was very limited and the room wasn't spotless.

two adults & 3 kids

had ev charging, the food was good

free breakfast is nice too

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

the sausage served at breakfast was tasteless.

the staff was extremely pleasant and there was always parking.

seat was loose in room, pool room was cold, pool water temperature could've been warmer and price was a little

after arriving, eating at joe's/lou's lounge (by the way, the bar tender/waitress, was very nice); and settling

we enjoyed the bar inside the hotel for a nightcap.

sports bar was great and property is very close (walking distance) to major retailers (giant eagle) and

it had nice amenities, such as the pool and fitness room

wifi was very slow. bathroom was small.

also didn't like that the hotel was so pet friendly -- way too many dogs around

also since the kitchen there was closed on christmas in the afternoon we asked if they knew where we could find

the kitchen closed at 10pm

the wifi was included, and the gym was functional enough for a quick workout

nice breakfast

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

air conditioner didn t get very cold and the main tv in the room wouldn t connect to wifi

great room. interesting building. great location. free parking.

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

house, rooms were spacious with lots of windows for natural light and a fireplace with gas fire in the room

they need new laundry equipment.

could you put a laundry on another floor

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

laundry room, small shop with food, snacks, drinks and toothpaste etc

the gym facility was also great

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

my kids love the free suckers at the front desk

outstanding service great location and a good breakfast to start the day

great breakfast

i was in town for a race and were very amendable to late check out

self laundry was a big plus for us since we are travelling

needed to do some laundry

the hotel was very pet friendly

the courtesy shuttle made exploring pittsburg simple and enjoyable

food and bar were great

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

having a full kitchen, bathroom was huge especially the shower, location was good

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

the website only says the laundry facilities, gym and pool are closed until further notice

quite a few things broken in rooms, laundry, ice

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

newly renovated , self laundry

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

i m beside the gym

the room service was okay

was okay, gym worked well, parking valet was nice, the team was great and it was right down town

room with comfortable bed and free wifi

large laundry room and full kitchen to make a light dinner

wifi was very poor

gym and pool

- gym and pool were rather small - and poorly equipped

the pool could use an update but everything else was perfect

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

pool

no restaurant, no room service and morning special about this hotel.

free street parking around the block

excellent bicycle parking facilities

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

staff was on site early each morning to lay out breakfast

convenient parking,great location

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

10 person limit in the pool, no happy hour or hot breakfast available

it was also nice having a full kitchen

definitely more there for kids or people who don't mind being stinky

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

had an issue with guest laundry

has laundry too for long trips

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

trying to use pool area the one night, we went down about 8 pm and there was a family with small kids in the

there is no mineral water available even in the minibar no regular laundry service although you can ask the

the staff were extremely friendly, the server who brought up my room service was even wearing a suit

the restaurant only had like five items on it which did not include any kids meal options

room service did not freshen up our room sat -monday

location, staff, bar - favorite hotel in pittsburgh!

pet charge very high at 125 normal rates are only 25-30 and had to pay for internet majority of

in house bar was really expensive

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

cept restaurant

there was no laundry service

pet fee was steep compared to other locations, but at least they were transparent about it up front

free breakfast would make it 10/10.

rooms have workout equipment in the room along with a gym

the free wifi was not satisfactory, but it was free

very nice on site bar and grill

i wish i would have taken advantage of the 24 hour room service

location was great, the onsite restaurant- bills bar and burgers- was fantastic

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

also as a bonvoy member i felt i should have been with the protected wifi service

breakfast could use some improvement, but it was ok

very clean , excellent wifi

we will be back again with our kids

the desk staff, valet, and breakfast staff were great

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

location, staff was friendly, pool for the kids,

location and it had a pool for the kids and free breakfast.

i would have been nice to also have a hot tub in the gym

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

the gym wasn't as nice like i thought it would be.

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

no room service

had the breakfast burrito and it was excellent

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

desk staff didn t seem well trained, room service advertised but not available.

disappointed in the wifi not being free is such an expensive hotel

poor wifi connection and had to pay for parking

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no free wifi limited usb charging

front desk were totally amazing the spa is lovely and the team were amazing

the spa was amazing! beds very comfortable

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

the hotel building is huge and plenty of room for my kids to stretch their legs

the pool stays open late so the kids loved that

pool open till 11:00 pm

the gym should be open 24 hours.

laundry available

trashcans overflowing, dirty laundry in the hall for day

the breakfast left a lot to be desired.

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view

wifi was down and it was an important factor booking this hotel