the property, especially the outside was pretty run down. no laundry facilities as described.

the fact it has smoking rooms.

wish the breakfast was more thorough and with greater options

excellent wifi

the free wifi

the parking lot is clean and well kept.

smoking room

free parking, room has a/c and fridge

wifi was availavlw, but it was not secure

decent parking

let a truck with a trailer take up 8 parking spots

cars with trailers attached in front parking lot taking up 4 parking spots.

there was ample parking, the breakfast seating area was a good size so that guests weren t forced to share

the gym was under construction, but we were unaware until we got there.

breakfast and coffee were great.

our three kids were disappointed

the pool was clean. the rooms were clean and comfortable. all staff was friendly and helpful.

location was perfect for where i had to go. breakfast was good.

not many options for breakfast.

the pool and the staff

breakfast was alright

breakfast open 6-10am with 24/7 free coffee, tea and cookies

staff very helpful, always smiling, the pool was fun for kids

wifi was extremely slow

should not need to pay for 'premium' when advertised free wifi

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

stepped in dog poo after exiting my car in the parking lot...not happy.

friendly staff. had grab& go breakfast. pet friendlt

spacious rooms with kitchenette

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

wifi for guest

told me their were no security cameras in the parking lot when i asked about a large sign saying lock and remove

room had burned out bed lamp. tv was tilted. hotel charges $5 for parking.

parking and no microwave in rooms

no laundry facilities on site

chlorine level in the pool was very high.

i had time to dip in the pool before the event

nice breakfast and wonderful staff

we typically stay across the parking lot at courtyard but will be switching to this hotel

laundry room and 24-h market on the ground floor added comfort to our stay there

the stuff didn't want to let use the dryer in the laundry despite the sign there

gym was closed

breakfast

comfortable room, excellent breakfast, friendly staff

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

good location. good staff and good breakfast.

well the breakfast so basic

comfortable, clean, friendly, breakfast was good

those kids ran up and down the halls all hours of the night,even after several quests complained

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

i could hear the laundry room in the evening

the check-in was fast, room was clean, and the wifi was fast and we liked it.:)

breakfast was very good and hotel room was spacious.

swimming pool water was cloudy.

beds, the location, the staff and the breakfast

pool was very small.

good breakfast, dried fruit and oatmeal, frequent replenishment

self laundry was a big plus for us since we are travelling

needed to do some laundry

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

the room was a great size for my family of 5 (2 adults, 3 kids)

large laundry room and full kitchen to make a light dinner

clean, friendly and modern, teenager and pet were happy! win!

walking distance from university of pittsburgh, very friendly staff, and nice the free breakfast

and the small kitchen was great

large laundry room and full kitchen to make a light dinner

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

it was nice and clean. the room was spacious and the bonus is that they had a pool

no towels in the gym or pool area

pet friendly. had little gifts for pets

somehow remembered my name amongst all the other parents bringing kids to college

pet friendly

the room service was okay

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries,

big room in the entry to hang out and talk with other travellers where you could have coffee and breakfast

phenomenal breakfast

there were snacks available at all times and all you would need for a healthy breakfast

safe parking on street

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

wifi didn t work in room 1301 but they did give me a $20 discount because of this

the kids ordered chocolate milks to the room that never came

only negative was the parking but we made it work

wifi was horrible

no breakfast

little more options on the breakfast will be fine

room was excellent i love the two rooms suite breakfast was enjoyable and we never had to go out for breakfast

breakfast wasn t that good and the next morning the pool was out of order

full sized refrigerator and small kitchenette in king suite

the website only says the laundry facilities, gym and pool are closed until further notice

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

laundry facility was broken

no laundry no goods staff no cleanliness

or laundry bag

only thing is that we didn't have wifi in our room

the air conditioner worked great, and the pool was clean

when we went for coffee they gave us breakfast with out use even asking

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

in laundry room had to stand out in weather for hours

spacious rooms and laundry on site

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

i loved there was onsite laundry facility as well

breakfast was not as great as i expected and they ran out of the muffins i had wanted

friendly staff, comfy beds, big shower, breakfast

employee in the breakfast area was outstanding

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

we will be back again with our kids

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

the hotel building is huge and plenty of room for my kids to stretch their legs

i loved the bar the food was so good

room service lady literally entered our room and woke us up at 9am

there was no laundry service

the breakfast options.

pet fee was steep compared to other locations, but at least they were transparent about it up front

rooms have workout equipment in the room along with a gym

i didn't like were covid mandated - the courtyard, restaurant and bar were closed

nowhere to take kids unless you go to mellon park

had ev charging, the food was good

restaurants downstairs and crosswalk access to la fitness gym was a huge plus

she saw us leaving super early with two sleepy kids in tow

my kids enjoyed the facilities as well

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

the dryer in the laundry room took almost three hours to dry a small load

this is not carpet you ever want to be barefoot on and bring your own lysol wipes

comfortable bed pet friendly nice pool very clean

since there's no pool, there's nothing for kids to do

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

with high-quality customer service, a great gym, and a starbucks in the lobby - it has it all

beautiful property. and pet friendly!

there is no mineral water available even in the minibar no regular laundry service although you can ask the

breakfast was very good and location was excellent

i got a steak from room service that was not cooked properly

from reception to check out, the service and the services, including restaurant and bar were really a cut above

the rooms, gym and wine hour.

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

happy that the pool and gym were open

we also got two free drinks from the bar for our stay

the pool is nice but the way this hotel does their breakfast is by far the best i've had

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

the pool and hot tub , the laundry facilities, and rooftop patio were all great

helpful staff, guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

disappointed in the wifi not being free is such an expensive hotel

staff was great. bar great

the only thing that was not up to par was the very poor wifi signal.

could you put a laundry on another floor

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

laundry room, small shop with food, snacks, drinks and toothpaste etc

we went with friends and wanted to he by each other because we have kids

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

no free wifi

the bar on the second floor is very nice

we understood with the pandemic that they were not doing room service, but we were upset when we brought our

i like the location of the facility and that it is pet friendly without extra charges.

the pamphlet told me all about the great in room service (which included night hours

i thought that the gym facility was outstanding

room service was good

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

loved the staff breakfast was exceptional

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

my only complaint would be that i wish they offered a complimentary breakfast.

bar connected to your hotel standard not helpful at all and very lackluster service i know

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

the lobby was great from the bar to the very nice staff

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

and i get this, it wouldve been nice if the bar was actually open, but really i think that was

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

like the views of the river, the location, the pool and the gym both had epic views and were heated

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

had an issue with guest laundry

location was perfect. and free parking was great

the pool was out of service. so that was disappointing for my kids.

it was nice to have a bar on location for a nice glass of white wine in the evening

indicated that it had a bistro and bar

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

picked this place so my kids could swim but weren’t able to

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

damage to one of the kitchen cabinets

social distancing, cleanroom, diverse breakfast (boiled eggs), great services, free parking.

2nd floor, pet floor stank bathroom was not clean blinds on window were broken

the gym was pretty well-equipped

food was amazing, we ordered room service. the room was spectacular and will go back!!

the bar was cozy and you had indoor/outdoor

were having a staff party, restaurant and bar were closed

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

pool was clean and fun for kids

the coffee bar could use improvement though as the standard dispenser barely has room for the cups

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

the indoor pool was small and kind of boring.

the kids in particular liked the

no vent in bathroom,our game system could not connect to wifi

dirty laundry left in room

had issues with the wifi on both my laptop and mobile device

the room next to mine had partially eaten room service food outside their door for 24 hours and no one ever

the gym was clean

the ladies working the breakfast bar were excellent/super friendly

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

i like jay-z a great deal, but i'm not i wanted my kids introduced to hov during our quiet breakfast

liked the location being close to the casino and the t station, and the price was reasonable

parking was free and very close

breakfast was different

wifi connection, time getting hot water...

has a shuttle for 2 miles around the hotel

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

coverlet smelled like an old gym bag- although it appeared white/clean it could not have been recently washed

have stayed here many times- always receive superior service- and i like the breakfast that they offer

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

i didn't eat breakfast but other family members did with children

good breakfast and nice staff. decent gym facility.

laundry available

trashcans overflowing, dirty laundry in the hall for day

wifi was down and it was an important factor booking this hotel

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

free soto the gym and pool area

the guest laundry came in handy as well

didn t like the fact that the pool and gym were closed

parking lot is a bit awkward. no real complaints though.

parking lot is small

breakfast could have had some gluten free options.

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

laundry room was rundown

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

there appears to be a laundry room right in the front and there were dirty cloths every where

laundry facilities

no hot breakfast

the breakfast was good

that allows dogs without a big pet fee, hampton inn turned out to be the best place

the fitness room was clean and provided what i wanted/needed

i was immediately kicked out of the wifi the second i checked out.

there was no laundry facility, but that s about it.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

the parking lot was all torn up

parking lot needs repair

hospitality workers at breakfast seemed bothered by the fact they had to work whispering about it almost being

laundry services were most appreciated

very nice clean hotel with a great breakfast

pool could have been a little warmer

the breakfast was the best continental breakfast we have encountered in a long time

paid extra to stay at this hotel for the kids bc they had a pool and then we got there the pool was down bc

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

breakfast was good for free

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer

the parking lot needs repaving the toilet sits very low

room was spacious, clean ,hotel location is good, breakfast was great

only complaint, was that there was nothing on the site about construction and the pool being closed

highly recommended for families with little kids

its quite & clean and has a heated pool

gym could have been larger, the tv was a bit loud at breakfast (intrusive, made conversation

breakfast was provided from 7am-10am and consisted of bagels (the toaster was a big plus for me;

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

and a laundry facility

elevators a d laundry facilities could use upgrade.

laundry room was close to our room

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

very good breakfast and good gym

the day i was leaving, i decided to try the pool

pool area was well maintained

simple thing, have another toaster in the breakfast are to speed things up

disappointed no pool, gym, and breakfast

great breakfast, especially the fresh pancake maker

breakfast either of the 12 nights i stayed there but

room and breakfast

breakfast was wonderful.

the pool area and the breakfast was good.

we didn't get to try the pool as there were families with kids (baseball) and the ability to use it was limited

wish parking lot was accessible to walmart lot like everything else around was

they were working on the parking lot. i like to have my room cleaned every day.

we love the central location to our family and the pool. breakfast delish

wifi terrible

the laundry availability. parking available

clean, friendly staff, comfortable room, excellent breakfast

the breakfast was a granola bar and a small one at that

lots of parking available and hotel is pet friendly

having a kitchen

loved the free laundry

had a gym and free laundry

is convenient that there are laundry capabilities and a small gym

they have a free laundry service!

there is a free guest laundry at hotel with newer clean machines

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

they also had a game room, laundry room and vending machines, which was cool and

with my two dogs i was told that, in spite of the fact that the hotel is advertised as pet friendly it is actually

good breakfast

i made use of the gym room i was very happy there was one

allowing the multiple people to be drinking alcohol in the parking lot

hostess and breakfast bar

the free breakfast was not free

pet friendly, nice breakfast, clean big pool, nice looking, clean room.

great coffee. decent breakfast bar.

breakfast

they had a nice indoor pool and the breakfast was very good

the pool was closed.

i also like that they are pet friendly as i was able to bring my dog when i stayed last year

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

staff was amazing and i loved that a bar was located inside the hotel so we did not have to leave

they need to repaint the lines in the parking lot - they're all faded

we wish there was laundry facilities available for the guests.

there was a breakfast included

the parking lot looks straight into the room windows

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

was safe, super affordable, and there was sufficient free parking

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

parking on site comfortable bed large room good breakfast

room had had a recent smoker; new room had a chicken bone in middle of floor; wifi worked intermittently, front

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

doors and guest laundry room

laundry attendant, exceptional

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

he went into the laundry room and folded some towels from the dryer for me

dirty laundry was piled out to the evaluator

wifi access

laundry, pool ,breakfast coffee 24 hours and most of all the staff

early check in was very helpful

everything is all inclusive gym, restaurant, shopping.

kids they like to bring their own food and snacks on a trip and the room did not have a microwave

premium wifi w/ multiday option is great as well