we didn't had enough time to enjoy the pool and other facilities. a little price, but worth it.

gym equipment is in a good state and open from 05:00am

it was nestled away-and you didn t have to pay for parking

clean, new, nicely decorated, quiet, easy to get to, didn t have to pay extra for parking

three tired kids at 12am in the lobby

the laundry room was occupied all night, and no one there to remove their clothes.

half of the laundry machines are out of order

we didn t have time to use pool but it looked nice

loved the room with a separate bedroom and a kitchen.

only complaint was requesting room service (this location you had to request) and not receiving it

has indoor heated pool, gym, laundry facilities

the location. that laundry was onsite and affordable.

they had laundry facilities

my kids loved the pool! complimentary breakfast was great!

made a reservation for two beds for my kids and an upgrade for my husband and me

desk clerk - 2nd shift; laundry room - both washers doesn t work

could clearly hear conversations next door - all hours, housekeeping slamming the laundry bin @ 9am daily access

there was laundry on site, a gym, a pool and a bar/restaurant

while doing laundry machine got broken and took my money)

room was next to the laundry room which was very noisy

liked there was a laundry facility

also, i got a good workout at the (albeit very small) gym

the bar closes early :-(

there had been a bar that stayed open later, to end a night with friends more relaxed rather then have to go to

a bar area in lobby and a lot of tvs and sitting area

very good bar and restaurant

to see the rolling stones at gillette stadium very nice stay very good food in the bistro and for breakfast

entering the pool had to wait for someone to open the door.

usb ports and no microwave in our room they don't offer shuttles only for nfl games that was a pain at the end

buffet was a real disappointment - eggs were dry and lukewarm, potatoes looked barely cooked; wife had a bagel

the room was very spacious. liked the free wifi.

right on the highway with more than enough parking

clean, lots of food options, great gym and amenities

needs more parking

stay because our power went out, got a late check out

room location near laundry room and pool very noisy!!!

pool the laundry dryer was broken i didn't know i had to ask for maid service i paid too much for what i got

there's free delicious breakfast in the morning and free parking

eggs and sausage provided for breakfast.

convenient location, plenty of parking and reasonably priced.

price to do laundry was a bit much but i guess since not everyone uses this service it's not a big deal but 2

the bedroom was very comfortable and clean..and the fact i had a kitchen.

the kitchen was perfectly equipped far beyond what i expected with everything you might need

kitchen facilites were excellent

was good and clean ,full kitchen and plates,pots and cups feel like u at home in your own kitchen ,bathroom

breakfast, pool

bed and pillows, access to netflix/amazon prime on tv, having a kitchen and fridge, spaciousness, having a nice

the complementary breakfast was very good

breakfast was awesome, room was very clean and location a plus

swimming pool & gym & location near legacy boulevard

i got overcharged on my debit card for my stay. no cable. laundry room dryers don't dry clothes

free parking and free breakfast

not that i did not like but the breakfast ends too early

can't think of anything except full parking lot on saturday night

9:00 in the evening the wifi went down

when the door close , it was so loud keep waking us up whenever someone close their door , the laundry didna

worked a double and when i came back after the gym, someone else was in my room

there were not enough towels for 2 adults and 2 kids

our kids loved the cinnamon waffles

i have kids with me

the laundry room is closed

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

wish breakfast was included for free

did not offer complimentary breakfast

not to mention a lovely pool and good variety of foods for breakfast

only available as promoted was self laundry

breakfast was fine

there was no free breakfast

pool gym not open

great wifi, comfortable sheets, great service from the team

laundry area was out of order

nice clean and quite hotel with very friendly staff...free breakfast was outstanding

the workout rooms and pool area were very accommodating

gym was great and breakfast was better than expected

, wheelchair accessible, breakfast, parking, ease of access to restaurants and other necessities, wifi ease of

s a laundry on site

clean and organized entire facility. clean pool and gym

the pool area is great for younger kids

glad that they included granola for breakfast cereal

pool, staff, breakfast.

really like their common room with hot beverages and foods for sale (honor), laundry (free) and decently equipped

could have programmed laundry machines to operate with credit card rather than registration to app that was no

having free laundry downstairs was a big plus

friendly staff, well-stocked 'shop' with honour system for purchases, no-cost laundry facilities, outstanding

free laundry full size refrigerator and small

the convenience of having a laundry room and a small gym is the icing on the cake.?

laundry service was not available

there was also a laundry, and a small pool and small exercise room

rooms were slightly dated. laundry machines were out of order

the breakfast is nice! laundry and pool are also easy to access!

there is a guest laundry room

more equipment in the gym?

easy parking, rooms ok, possiblity to make instant coffee in rooms

fire alarm during breakfast. it was scared.

like they decided to let me know by telling me i couldn t use the gym and telling me that i can t have any

great front desk laundry. coff3e is too strong

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

is no room service

the pool could open a little later

no on-site laundry.

small holes in the bed sheets, no central heat in the hallway s, and a tile (gym-like) shower.

wish they had a bigger bar and a restaurant

the location was perfect near the mall, the pool was clean, and the gym was

room service (had to go downstairs) also only one person making coffee and at bar in am and didn't know how to

laundry in facility that you can load money on card to wash/dry

the staff convenience of laundry

cashier is the cleaning lady has the laundry person fix it

it had a kitchen and price was very affordable , pet friendly, laundry room.

hotel laundry room visible behind reception

there was even a laundry room at the hotel

the laundry machines were 4 dollars each

the wifi (free) was very slow at times.

property should not have advertise they have a gym

breakfast at 5am??

i checked in my first night, the hotel was not full, yet the front desk person put me over the laundry room and

loved the convenience of laundry room on our same floor

the indoor pool water needs to be heated higher than what it is it's way too cold

really good gym

gym and pool.

it was clean i had to buy me and my husband a blanket and a pillow cuz i did not feel like the laundry that they

no place to do laundry.

the only thing i liked was that it's pet friendly..

i booked a king smoking room for a romantic date night away from home and got a double bed room no ash trays

was no comforter in the room just sheets on bed and also there was suboxone empty packets in the parking lot

the staff showed up one hour later after i went to the laundry room to retrieve the required items

laundry convince was good. needs more elevators imo.

i liked having the laundry machine, although the price for the loads charged to my account was more than what

a nice heated pool! good breakfast. good laundry service.

my kids loved it, and want to go back

complimentary laundry on site

the self laundry was a nice option to have too

they also have a laundry room available for free, you just need to provide your own detergent, with tumble

great facilities. room very well appointed. free laundry a bonus.

we greatly appreciated the mini kitchen and laundry facilities during our stay

the rooms were big and clean. the laundry facility was a big plus for us.

we were able to do a quick load of laundry while enjoying a nice breakfast of eggs, bacon, and french toast

friendly staff; ability to order in dinner; clean; laundry facility on the floor; free breakfast

the service its excellent........ and that we can do free laundry was amazing

station, 5 minutes to target, and stop & shops, 5 minutes to some local restaurants, free guest laundry, what

disturbing, could not sleep the first night as my room was in front of housekeeping laundry and the staff keeps

throughout and the area around my room 133 permanently strewn with housekeeping carts and dirty laundry trolleys

she gave us a bay view room that smelled like smoke & near the hotel laundry area, noisy & smoke male rep was

laundry on site was an excellent surprise also

laundry supplies not available at front desk or for sale, 2nd floor laundromat has no change

this hotel offers laundry machine and dry machine. and it also offers an ice machine.

loved the lounge, comfy chairs, cheery fireplace, immaculate laundry room, new carpeting, great beds and linens

variety breakfast, pool, laundry, shuttle to t, helpful front desk, next to boston bowl, clean room, free

staff on reception friendly, laundry, roaring fire and shuttle. breakfast decent too.

the breakfast was good and unexpectedly there was laundry facilities available

laundry was terrible, not a good service, i do not know if this was a one time issue they had

entire staff including those in charge of the breakfast, at the front desk and housekeeping were all wonderful

we also have a daughter at wellesley so this location was convenient to visiting both kids

stated earlier, there was an extremely bad stench from pets, urinating all over the carpets

excellent, i like the buffet style breakfast.

location, laundry room for long term stay

there is a great laundry facility and the breakfast was good

workout room and laundry facilities very convenient

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

fabulous location! great breakfast, good gym!

cash bar would be nice as patriot place closes early

the pool needed to be clean!

it had a swimming pool and breakfast.

even with covid going on we were able to still book a reservation with the front desk to use the pool

on site laundry

the beds were comfortable, the bar drinks and food were great as well

room service available

there were a lot of kids and teenagers at the hotel and just very unruly in the lobby and hallways

smaller sized pool

the room had plenty of storage spaces, lots of lighting, easily accessible outlets, a kitchen with a full size

wifi is ok, can be better

breakfast was exceptional

there were paper towels, dish soap, kitchen towels, utensils and dishes, even a little scrub daddy sponge

kids love the indoor pool here

clean, quiet location, good tv channels and laundry

also i appreciated having the laundry facilities, however you have to pay the dryer three times to get dry

i needed to do laundry

of a laundry were massive, big rooms, friendly staff and located easily for the gillette

breakfast and snacks were included

self service laundry is also a plus but it's not free, costs $6 for washing and drying

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

the shuttle driver was so kind and helpful

dirty laundry left for hours by the lifts

no complimentry breakfast, no laundry on site

got new sheets delivered in a dirty laundry basket

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap

clean, spacious, shuttle to airport

the laundry room and exercise room were both fairly priced and had good equipment

laundry was always full so didn t get a chance to do my laundry before moving onto next

the laundry as we were in a long trip

it has a gym and laundry room for guests use

on how to use the card for the elevator i was like 5 mins trying to get to my floor the laundry wasnt working

it has a laundry room

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is

no kettle or cups for morning tea... the laundry service was not working.

forcing my kids and i to sleep in my car out in the cold because we could not find another hotel in a city

the hotel was very accommodating in my request for an early check in

good breakfast! front desk was helpful! gym and laundry was great!

i used the gym while doing some laundry; i could see the washer and dryer timer while i pedaled the stationary

then during the night my sister hand wash her laundry im the tub, some how she forgot to shut the tub so it

the coin laundry wasn t properly working.

dryer in laundry was not working.

laundry: you need to pay for a load of wash ($2

the fitness room open 24hrs, the self service laundry room are plusses

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv, the housekeepers

also they are pet friendly

limited parking , bar and restaurant was closed

on top of that, the internet didn't work after new years, and they had no laundry available either

no in-house laundry service

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

great! very clean and a good breakfast. would def return.

the breakfast had lots of options and the waffle bar was the best

i could also do laundry for free next to the dining room

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access,

laundry facility and location

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

room, kitchen/dining area, living area

the laundry service is very prompt

they cater to family of patients of the local hospitals with free breakfast as well

we ate breakfast at the restaurant and it was excellent

easy to check in (we arrived quite late). free wifi worked. room was clean.

on the 7th floor and the water is cold the hotel is expensive considering that it does not have breakfast included

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room)

also they have coin operated laundry which is a massive plus when you're on long holidays

laundry, ice, and maps were available as well

access to clean, full kitchen, dining room, laundry facilities, outdoor deck and patio

laundry room was very dirty

good with some local restaurants and eating places open fairly late when i arrived, including the bar within

bistro, 24/7 snack area, indoor pool, water pitchers in lobby for guests, newness of

pool, fitness center, business area + printer, seating area in the lobby

they were friendly, helpful, so good to my kids and made this stay all the better

good self-service laundry

kitchen staff wonderful manager i believe keith so helpful .

our kids were looking forward to it on those couple hot days

pool was clean and not over chlorinated, breakfast was very good, staff was extremely friendly and

the gym equipment could use servicing.

the laundry and the tapas restaurant and the location. breakfast was good.

staff was friendly. guest laundry.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

free wifi, coffee maker & supplies, microwave, and fridge a

the staff was amazing. very responsive. decent sized rooms. good kitchenette.

breakfast, clean spacious room and lobby, easy check in and parking, lovely courtyard seating area

we were looking forward to using it when our kids were at the concert they were at

bar in the lobby remained open so after our concert we were able to hang out which was really

price was high for no coffee, breakfast, and pool

that the pool was not open on a long holiday weekend which would have kept the kids occupied

housekeeper let we just needing bedspreads , she said she would make the beds and take the dirty laundry

the pool was amazing

the parking around the building was limited for the amount of travelers they accommodate.

the gym

enjoyed everything from the friendly staff to the comfortable bed to the refreshing swim in the pool

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

breakfast, rooms, room service

walking distance to great restaurants & fenway. kind staff & great breakfast!

room service took too long.

restaurant not associated with hotel so you can t charge things to room or order room service

friendly staff and very clean. nice guest laundry.

elevator and laundry out of order

laundry and elevator out of service

to be an extended stay hotel as there seemed to be people that were living there and doing their laundry, also

ice machine - laundry facilities out of order - elevator out of order

laundry facilities on the property

laundry very useful

also laundry facilities on 8th floor are very helpful for guests with a longer stay

we didn t use it, but if we need to do laundry it was available and maintained

good amenities such as k-cup in small kitchen and laundry facilities on site

laundry service was not available. bed was small. wifi was not stable.

no laundry

laundry room

it would be very helpful if there was a coin laundry

location was great- within walking distant to many boston restaurants, grocery, playground for kids

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

no proper laundry service, only service

good location close to everything, restaurants in walking distance, friendly staff, laundry

room service for breakfast ,etc was excellent meal especially in 15 degree weather outside

the gym had a nice variety of equipment despite it's slightly smaller size

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

the fitness center including a lap pool was the nicest fitness center i have used during business travel

they made us feel so special (especially the kids) with extra amenities and treatment

the cocktail bar became part of my daily routine

great location. very good breakfast

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

restaurant food was too expensive. laundry service was too expensive

no laundry room

5 minutes walk from my kids dorm at bu

wouldn t take young kids there though as not much in the hotel for them

used free laundry to dry clothes stood out in snow at patriots nfl game

laundry was very starchy and was unable to use the washes in the shower due to the caps being

we needed to do laundry and there were machines we could use

i wish there was self laundry service

no complimentary wi-fi, laundry prices seemed exorbitant

bathroom door did not close all the way, no privacy. no laundry facilities. no parking.

perhaps adding a laundry service on site would make it better

they don t have laundry room

we were overcharged for a laundry service but it was alright

there is no laundry.

due to covid there is no bar and restaurant, not their fault. you can still have room service.

spa is very expensive but good.

no pool? no gym?

spa was busy with outside guests which didn t give me the time to have massage sections

the room service was exceptionally excellent

no laundry facility t

laundry service although there was a sign for it and the room smelled like feet when we arrived (it

no self serve laundry nearby.

no laundry facilities

soaps, wish i had a little plastic laundry bag for dirty clothes

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

no coffee maker in the room. no laundry bag.

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

had laundry done by outside service

the gym facilities were expectional

very expensive parking and room service charges.

breakfast was disappointing

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever

the spa and pool were stunning

breakfast, but i still prefer the european mix of buffet and a la carte menu

the spa and pool were stunning

the gym facility was small but well-equipped and very nicely maintained

hotel staff went out of their way to solve all our requests - early check in included - with a smile

see above re breakfast. room service was good generally.

room was one of the most spacious i ever been into a hotel (double queen with fireplace)

friendly staff with a great atmosphere in the lobby with the lighting and fireplace

location is awesome and we had a really good breakfast sandwich

wifi is not complimentary, this should be changed

pet friendly and my daughter even had the chance to walk the hotel ambassador dog which was a

breakfast options were different

no room service until 7:00.

also, you can use laundry service if you pay 10 dollars per a bag

great location, flexible check in and laundry service.

no laundry bag was provided

delicious breakfast of freshly backed pastries, croissants, coffee and fresh fruit served daily

wifi worked well once i connected, just a little weird to figure out

the laundry facility where perfect

no laundry machine, parking is expensive

pile of laundry and trash in the hallway when we arrived

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

are great - bikes, parking, grill in the outside space, laundry etc

very nice to have laundry facilities

i could use the credit for my laundry bill, if allowed

also, i used one of the washing machines to do a load of laundry and it appeared that the machine didn t even

other accommodations such as gym, indoor pool and laundry also very nice spaces if needed or desired to use