water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

not enough hot water for shower. was counting on enjoying the pool. ud83dude20

the hot breakfast was a nice treat, too

wifi speed.

gym was out of order tv didnt work wifi was always down

guest laundry washer and dryer were awesome

i am happy about the laundry facility as well as pleased there was a pool that was open

guest laundry price was high

$150 deposit per room. laundry facility used a mobile spp

we had several kids with our group that wanted to swim

very poor tv channels and no laundry

tv channels are horrible and internet very slow and still no guest laundry

from the two front desk lady's to both of the laundry lady's

there were laundry facilities on site which was very handy for us

finally had to go find someone in the laundry

guest use of nearby laundry facilities shook our bed

good location, comfortable and had a nice breakfast. room was spacious and had a guest laundry.

the first level seem to be a basement laundry room door was open didnt want to see that.

our room is beside the laundry. the machines are not loud, but the people waiting are loud.

hotel was very clean right down to the pool

it had a laundry room although i didn't use it

large clean rooms. friendly staff... laundry room on site

i'm supposed to wash my own towels that are provided to me in my room with my clothing when i do laundry and

there s a laundry room

gave me no blankets i had to wait for them to wash laundry they said they almost out of everything they had me

there is a onsite laundry room

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work

heavily of mold- it s supposed to be a smoke free building but it always reeks of weed, the laundry facilities

fighting in the parking area

the wifi need to be better

the pool was a little run down and could have used a cleaning. no biggie.

hotel shuttle picked us up @ airport & used within 5 miles of the hotel

i liked its location, free parking, microwave and fridge in each room.

great room, clean, updated. shuttle to airport was quick and convenient.

and the parking ok

we had to use one of two tiny microwaves in the laundry room

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

there was also easy access to vending, ice, laundry and exercise

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

person that had been staying there for work and the person started beating on the ceiling when my kids were

fairly easy to get to. well lit parking lot. easy access to get back on the road the next day.

no breakfast

breakfast was good and the ppl were friendly

to find how to get into the parking lot from our gps

the health department should be there it s all roaches and there were people doing drugs in the laundry room

u cant use the laundry room if u don't have a change point thing or quarters and the front desk couldn't give

doesn t have a laundry facility

not very clean. shower didn't work at first. no laundry. doesn't feel safe.

no laundry facilities for guests.

very spacious and clean room. excellent breakfast.

we utilized the shuttle to and from the airport with no issues

breakfast food was cold.

the shuttle driver was early and ready to go at 4 a

shuttle pickup to the airport, hot breakfast ready at 3:30 am.

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

laundry machines didn t work

laundry machine was broken & could not be used

i would have liked laundry facilities to wash my clothes, but there wasn t any

laundry dont work refuse to refund money

no laundry facilities

they don't have a laundry room to do laundry

bar area was pretty busy until very late

gym, coffee in room, quiet

room service was awfully slow

there were no laundry bags. i had to use grocery sacks for dirty laundry

convenient for airport travel. great shuttle service. good breakfast choices

modern and clean hotel the ladies in the front desk very nice shuttle driver very nice golden pancake across

the front desk agent-josh, was assisting a guest over the phone with arrival details and shuttle information

quiet and friendly staff electric ev charging system very functional and easy access

the shuttle bus was on time and the driver was nice and the rooms were spacious

bed very comfy. shuttle driver was very friendly.

the free shuttle to and from airport as well as the restaurant

room service is also bad and when i asked for an extra blanket and pillows they told me that they

shuttle runs 3 xs per hour on the 20/40/60

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

it could have been a reaction to the laundry detergent they use; i don't know

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

secure parking area

wifi was good, easy airport transport and a nice light dinner buffet

and every door had piles of dirty laundry outside of it for the entire day

the live music in the bar was loud and we wanted to relax. we just took our drink to our room.

room was clean and spacious . excellent staff. swimming pool was a 10.

requested a very late check out at 2pm, and it was granted

you coulnd't use the restaurant, bar, gym, literally any facility had become a practice area

comfortable, laundry room on site, breakfast included woth drinks wine and beer free in the evening till

it was nice to have a handy laundryroom

i also liked the laundry facilities

downhill from there-people with pit bulls running around unleashed not listening to owner was in laundry room

laundry helped so much to pack up and fly home

close to airport with a shuttle

pool hours are great

the lobby was gorgeous as well as the bar area

the shuttle bus drive called in sick, but the concierge paid for a taxi to take me to the

gym had only two treadmills and were being used each morning of our stay.

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

no room service, no hand towels and rude customer service.

room service knocked on my door an hour before my checkout time, i was naked in bed so i ignored

facilities were great- across from gym

it was a very pretty hotel, my kids enjoyed the balcony

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

breakfast was disappointing,don t have turkey or chicken products only pork, and alot of people

room was nice and the kitchen was a plus

the kids especially enjoyed the morning breakfast, and we all had a great time

easy to get to. very convenient to parking lot d at the airport

everything very cozy and the morning breakfast is one of the best.i have had staying at a hotel

the parking sucks not enough places. people parked all over the place

not enough parking near the building 2

location fine, very good breakfast, very deceit admostphere pleasant greeting ck.in & ck out.

no breakfast

nice pool area for kids

wifi wouldnt connect no matter how hard we tried

have a nice pool

there was no breakfast.

pile of dirty laundry behind chair

laundry was left in washing machine and dryer so had to wait three hours to do mine.

the laundry facility had no change machine and the front desk was not capable of giving change.

my son loved their pool, and their breakfast bar. we had a good time.

drinking by the pool even just bottled water

the bed was very comfortable and the breakfast and coffee was excellent

breakfast was very good and ladies preparing it were very sweet!

very clean and comfortable . very good breakfast.

breakfast set up

breakfast offered a lot of options and breakfast space was open airy and clean

the breakfast was a great

the pool and breakfast my kids loved it

view was over the parking lot of the burger king next door but i don't spend my time staring out the window

unfortunately with the pandemic,i wasn t able to use the gym & pool facilities.ud83dude22

the pool and breakfast my kids loved it

laundry was next to my room and seemed to be running all night

breakfast

our night away from home without the kids turned into us wasting our money and driving back home anyways due

almost every single room housed multiple kids

got in late and we left late was not a problem at all my kids got to swim in the morning

i liked that the hotel had laundry on-site and also had a microwave and fridge in room

and how late check out is an option because we got in late

the elevator, pool isn t working, shower has a loud roaring sound and you can t take a bath, wifi barely

always great staff here. good breakfast. beds are the best in the area

the pool was not heated as it said it was

on-site laundry facility was a nice add however a little pricey: $2

laundry room was out of order

(extremely slow) $10/day for parking, in a parking lot that had hardly any spots near the door

miss the pool being open but i understand the covid precautions.

it took nearly 10 minutes for anyone to come out from the backroom of the coffee bar to finally take my order

breakfast. it not early enough and it powder eggs.

t work the coffee maker had very old dirty distilled water in it the sliding glass doors to the pool don t

booked the property because it had an indoor pool

was not notified that the pool was closed until i checked in

the breakfast was ok, but not a lot during the 1st day! but not yo bad!

laundry was free

clean, friendly atmosphere, free laundry room.

free laundry

free laundry was a huge blessing

free laundry room--major item for longer stays or long vacations

not like about my room was that it was located right next to the basketball court, and there were kids playing

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

convenient to my kids college and there were many places to get a bite to eat during the late

the rooftop bar for small eats was nice, as was the gym

very slow wifi

the rooftop bar was nice, very pleasant staff

smaller size hotel. easy to use valet. nice roof top bar for the adults.

the bar tender and server at the element were amazing and super quick.

the pool is huge

fact that if you wanted breakfast you had to pay and eat in their facilities own restaurant but kids were free

a nice, clean hotel close to the amiptheater, casino and plenty of restaurants

pool was clean and very enjoyable

was a constant smell wafting from the laundry room

everything was great, except the laundry is more expensive than most places.

laundry sucks

we tried calling laundry and the front desk multiple times with no answer

great bedding and towels. great kitchen area. we will definitely use homewood suites again.

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

nespresso coffee maker on each floor and laundry machines no charge

parking is convenient and right across the street, though i don't know how it might be while school

gym space is only okay, actually a bit subpar if you ask me

the parking was free for the weekend in a secure parking garage

location. front desk. breakfast

friendly staff, good breakfast, comfortable and clean rooms, and convenient airport shuttle

the rooms smelled like strong pet urine

breakfast was awesome . loved the nice pool and comfortable beds

is pet freindly

wish parking can be free and there are free laundry machines!

no guest laundry. parking was too expensive

the pool water has been cold (in the past)

we travel from arkansas monthly to visit our kids and love staying at this location due to the close proximity

s a pet friendly hotel but didn t have much of an area to take me dog i had to cross the busy road

the tenderloin room! (pool was great, too!)

it is fun to bring our kids back here years later even after we have

they had a movie theater, but there were no movies for kids available

also the food was not ideal for kids

restaurants and bar have excellent menus

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

laundry room was two washers and two dryers, one of each didn t work

free laundry if you have a room

free laundry

kitchen was adequately stocked, had a full size refrigerator and allowed us to save money not

laundry room wasn't good at all

there wasn't a ton of parking either

nice breakfast

warm cookies and coffee at arrival very good hot breakfast

i felt exposed since it is basically in the parking lot

the washer in the laundry room wasn't working

clean room, microwave and frig, laundry for guest, good breakfast

laundry facility needed improvement

out of the parking lot was confusing/needs some signage

breakfast coffee weak

great workout room and laundry on site

no laundry here even..dry clean

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

they didn't always have change for laundry machines

the rooms were small given the price and the fitness center was also small with few amenities given the

no room service available on sunday morning! this was disappointing.

loved the breakfast room service

live music in the lobby bar area; room service quality; massage therspy

super comfy bed, great room service, very helpful and friendly staff

the breakfast was great

loved the suite set up with a full kitchen, the breakfast, the bar area.

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

the free breakfast is great and a wonderful selection of things

new hotel, room size is amazing, full kitchen, clear bright bathroom, all new and modern

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

the room was also opposite the laundry room,

also a nice looking guest laundry facility

we also used the laundry facilities which i found clean and inexpensive

love that they have a fitness room and laundry room with easy access

can't get change for laundry on site cus they make u have to use quarters only never have any to switch a dollar

dryer in laundry room wasn't drying well.

never have to get bothered for housekeeping if you have a room payed for and also u get laundry on site for

room location was right across from the laundry room

there was people arguing and cussing in front of our kids

cleanliness laundry early check in

didn't have a free breakfast.

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

there was food, a spoon, and fake flower petals all under the bed when we pulled it out

large group of kids but the hotel managed the noise well

we spent the next hour in a half at the laundry mat washing our clothes so we didn't take any home

nice breakfast selection

gym was small but had everything in it you d need for a good

staff was friendly, breakfast was good, hotel was clean, close to everything.

the pool area is super

laundry (sheets, towels, etc) from other guests left in the hallway overnight

wonderful laundry facilities - great machines and reasonable prices

they also had a laundry room which was so convenient

i'd say the only bad thing was the laundry situation

all of the staff were friendly and helpful, even helping us to access laundry facilities when the ones there

they also offer breakfast which is a big plus

i like the free breakfast. the receptionist in the night duty was very helpful.

a continental breakfast was served in the morning

breakfast wasn't a great assortment and was unaware of the construction causing you don't have to

the breakfast was perfect for my child, as he can eat a carbohydrate loaded breakfast

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

no change was available for the coin-operated laundry, making it useless

laundry room and machines very dirty

property was disgusting, laundry room and ice machine were disgusting

right off the interstate and tie laundry is available all night.

cleanliness and laundry services

laundry facility was down when i was there

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

needed to do laundry and didn t have cash

they loved the pool

pool was clean and my kids enjoyed it

the pool, gym

pool and gym were clean

the laundry facilities were down, and we had no tv due to the cable box not working

more breakfast food to choose from maybe some hot hot breakfast sausage and bacon eggs i'm just saying

there were a bunch of people hanging out in the parking lot being loud and immature

drugs were being sold in the parking lot as we went outside and was confronted if we would like to buy some

pool closed early could have stayed open till posted time

we didn t like that it didn t have a laundry room for us to do our laundry.

dryers in laundry room were dusty

excellent location & value! breakfast was very good and kids enjoyed the pool daily.

not giving me any info about the wifi, breakfast ect

kids running around on 3rd floor around 930 pm and then again at 730am lights off in pool area when

plus, the housekeeper that made the accusation was in the laundry room smoking a cigarette when i went down

the gym, laundry, pool were closed

coffee machine was broke for breakfast. covers,pillows,beds

longer serve breakfast due to covid

the beds the room service

also, laundry facility was $2 per load (each for wash and then for dry)

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

however, at the breakfast bar i received a breakfast sandwich, but the attendant didn t heat it

the gym is on the 7th floor directly above my room and someone started doing dumbbell clings at 9 p

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

able to do laundry

has a gym, indoor pool, and indoor on-site laundry

plastic laundry bag usually in most hotel rooms was missing

didn't know it was pet friendly and didn't get a chance to use the pool because all the kids

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

the ac did not work properly. think the thermostat is bad. the wifi is very slow.

food was great when we ordered room service, but way to much food

restaurants open later and/or room service.

shuttle should of been included in price of room.

save some laundry cost

there was also a live bird in the laundry room

laundry facilities

were in a room right next to the laundry service

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

and an employee came to pool at like 8:45 and said we had to get out that management was closing it

loud, too many kids. snell of marijuana outside the hotel.

loud, too many kids. snell of marijuana outside the hotel.

wish there was an closer indoor pool and way to get to outdoor pool without the stairs

was great for the kids

pool was cold atrium needed work

we got access to a phenomenal gym and there was a sauna by the pool but no hot tub

there were many kids with their parents everywhere

i know kids are kids and being at a hotel is exciting, when we booked this room we should have been told

excellent service, super staff, great pool sauna and excerise area

until laundry day to swap out towels, youll have to wash them yourself

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

by far, my most favorite thing about this hotel is the laundry room on the first floor.

the set up with the kitchen. and the space in the room

availability of kitchen use.

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

went through my personal stuff and stole a container that had quarters and small bills for my laundry

someone stole my laundry and they said the cameras don t work

majority of the staff didn t speak english so it was hard to find certain things (laundry,

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

couldn t get clean sheets because staff said the laundry room was locked and there was no access to a key

breakfast wasn t really a breakfast

breakfast was surprisingly healthy, with oatmeal, grits, and granola bars that a gluten-free person

they said they would have breakfast and i was highly disappointed

outside condition in parking lot was poor

kitchen related stuff was not available, but it was provided once requested

laundry and shuttle not available

early and the room wasnt ready yet so they directed us to the pool area and changing rooms so the kids could

with a total of six kids, even at the end of busy days they needed some wind down time- the staff showed us

clean and organized, and my car was in a very safe and secure parking lot

early and the room wasnt ready yet so they directed us to the pool area and changing rooms so the kids could

the washer and dryer were not in a laundry room, just in the hallway

a service dog is not a pet and it is illegal to be asked to pay for a service animal

swimming pool area was attractive and the kids loved being able to swim

close to casino

a little tricky to find how to get to the parking lot, but plenty of parking once we found it

love the laundry facility

the pool was great with half indoor and half outside

pet fee is a bit steep at $50

love the happy hour and free breakfast

hotel, friendly staff, great parking (we had 2 26’ trucks and were able to park easily

laundry room on our floor was ideal

everything was clean and breakfast was awesome

kids screaming in the pool.

comfy, spacious room with two tvs; great kitchenette; friendly staff; quick check-in; excellent stay

the jacuzzi was cold the 2nd day we were there but my kids still swam

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

no bag for dirty laundry.

laundry available

the kids had so much fun swimming before bed and it was a very nice indoor pool

was a little disappointed they didn't have a laundry room

laundry facility

hotel was clean and offered free parking and internet and the staff was very friendly and helpful

staff made an effort to be nice to my friends kids

the bar was exceptional