the first level seem to be a basement laundry room door was open didnt want to see that.

guest use of nearby laundry facilities shook our bed

good location, comfortable and had a nice breakfast. room was spacious and had a guest laundry.

our room is beside the laundry. the machines are not loud, but the people waiting are loud.

water in the pool was freezing but we still enjoyed it. we didn't get to stay longer.

very poor tv channels and no laundry

tv channels are horrible and internet very slow and still no guest laundry

from the two front desk lady's to both of the laundry lady's

finally had to go find someone in the laundry

they offered breakfast and laundry on site

$150 deposit per room. laundry facility used a mobile spp

guest laundry washer and dryer were awesome

i am happy about the laundry facility as well as pleased there was a pool that was open

guest laundry price was high

the sleeper couch was to have been for the kids but was quite dilapidated & stained

it had a laundry room although i didn't use it

there s a laundry room

i'm supposed to wash my own towels that are provided to me in my room with my clothing when i do laundry and

gave me no blankets i had to wait for them to wash laundry they said they almost out of everything they had me

large clean rooms. friendly staff... laundry room on site

heavily of mold- it s supposed to be a smoke free building but it always reeks of weed, the laundry facilities

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work

there is a onsite laundry room

complete kitchen with oven stove and full size fridge

so it has hbo and other good channels with wifi

water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

other than breakfast, that was it!

room could be cleaned just a lil bit better. wifi could be better as well

no indoor pool. like other quality inn. no bacon or potatoes.

breakfast is a bit limited and bland. but i don't stay at a hotel for its breakfast.

no laundry facilities for guests.

so i cant do laundry

doesn t have a laundry facility

no hassle, helpful staff, laundry facilities and reasonably priced vending machines

u cant use the laundry room if u don't have a change point thing or quarters and the front desk couldn't give

and every door had piles of dirty laundry outside of it for the entire day

clean,..shuttle to the airport

you coulnd't use the restaurant, bar, gym, literally any facility had become a practice area

water stopped getting hot, room service never brought what i asked, and conditioner was in the shower that we

love that we stayed on the first floor because we had patio access to the pool

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

it could have been a reaction to the laundry detergent they use; i don't know

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

my daughter truly enjoyed the pool. the customer service was exceptional!

the kids across the hall were very loud

our room was on the first floor near the side doors, a sitting area, the laundry room, ice machine and elevators

downhill from there-people with pit bulls running around unleashed not listening to owner was in laundry room

laundry helped so much to pack up and fly home

i also liked the laundry facilities

it was nice to have a handy laundryroom

they don't have a laundry room to do laundry

no laundry facilities

shuttle to the airport was great

shuttle driver most caring as i am partially disabled

have a pet allergy and it allowed pets and i didn t see it advertised anywhere

laundry dont work refuse to refund money

i went to the front desk and asked for some and they said they thought there may be some in the laundry and

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

i would have liked laundry facilities to wash my clothes, but there wasn t any

there were no laundry bags. i had to use grocery sacks for dirty laundry

loved the pool

could return rental car next door and a shuttle was provided to take us to the airport across the street

comfy beds, friendly staff, long hours on pool

very clean and people were friendly. the breakfast was amazing, my kids loved the pool

very outdated. understaffed. no amenities were offered (wifi, breakfast, etc)

no wifi access

i loved how modern the room was and the underground burger bar was amazing!!

shuttle runs 3 xs per hour on the 20/40/60

wifi too slow

ice in the parking lot wife slip and fell getting out of the car

very spacious and clean room. excellent breakfast.

the staff was so nice and helpful and we definitely appreciated the shuttle service to the airport

breakfast food was cold.

i booked the room it said i got free parking come to find out there was no where to park other than in the check

pool hours are great

breakfast was amazing

inop spa in the swimming pool area!

breakfast on our first day was so chaotic and unorganized

parking was easy.

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

room was nice and the kitchen was a plus

kitchen had no paper towels. there was a hole in the bathroom wall

breakfast was disappointing,don t have turkey or chicken products only pork, and alot of people

there was also easy access to vending, ice, laundry and exercise

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

we had to use one of two tiny microwaves in the laundry room

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

for room service, they just removed trash and replaced towels

was happy there was an indoor pool

to say that i didn t like this there were a lot of kids staying at the hotel

to say that i didn’t like this… there were a lot of kids staying at the hotel

not enough parking near the building 2

everything very cozy and the morning breakfast is one of the best.i have had staying at a hotel

breakfast has a variety of choices

was clean and smelled really nice upon entry, plenty of parking and everything looked nicely decorated

breakfast was good and the area was clean.

called my room at 1 am on a week night to let me know they messed up when i checked in and the pet fee was going

there are nice food places nearby didn't even need to get in the car to had for dinner and breakfast

breakfast could use some tlc, biscuits were old gravy also tasted old and reused.

allowed pets

to find how to get into the parking lot from our gps

the bed was comfortable. enjoyed the bar for drinks.

the hotel is extremely clean, including the gym

wish the pool was larger. issues with wifi

airport shuttle and parking

airport shuttle and parking

no breakfast

nice pool area for kids

wifi wouldnt connect no matter how hard we tried

have a nice pool

there was no breakfast.

laundry was next to my room and seemed to be running all night

friendly/helpful/kind, lobby beautiful/striking/welcoming, our room spacious/clean/unique layout, breakfast

everything!!! very clean , friendly staff and great breakfast!

got in late and we left late was not a problem at all my kids got to swim in the morning

and the wifi didn't work at all

laundry room was out of order

on-site laundry facility was a nice add however a little pricey: $2

kids running through the hallway

pool was cloudy

pool clean ever thing clean smelled clean

free laundry

my girlfriend didn t want to leave and she really enjoyed the free laundry

free laundry room--major item for longer stays or long vacations

the free laundry on first floor was a plus for the family

laundry was free

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

not like about my room was that it was located right next to the basketball court, and there were kids playing

is great, but soccer families staying were very loud at 3 am and kids running up and down the

loved getting the shuttle to the airport and being able to leave our vehicle there

our room wasn t ready at check in so we waited at the bar for them to call us when it was ready and after

the floor had pet hair all over it

we went to the backstreet boys concert at the hollywood casino amphitheatre on saturday night

laundry sucks

everything was great, except the laundry is more expensive than most places.

we tried calling laundry and the front desk multiple times with no answer

was a constant smell wafting from the laundry room

breakfast items used real plates & silverware

the hotel was clean and it provided a lot of amenities (breakfast, wifi, parking, and etc.)

good breakfast, close to highway, friendly staff, she came up to give me a diff room because the

the drain system was slow and no indoor poolud83dude12

friendly staff, good breakfast, comfortable and clean rooms, and convenient airport shuttle

pool is tiny and was closed part of our stay.

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

laundry room was two washers and two dryers, one of each didn t work

free laundry

free laundry if you have a room

big walk in shower kitchen was really nice and the room was nice and clean and the staff and everyone there was

laundry room wasn't good at all

the room was great. the gym was good.

breakfast could have been a little different, i don't eat pork so they could have had a meatless

room was clean and the a/c worked wonderful the parking was good and the noise level was excellent

the hotel offered free breakfast, free internet, and the parking was great

the washer in the laundry room wasn't working

clean room, microwave and frig, laundry for guest, good breakfast

laundry facility needed improvement

there was kids running through out the hotel couldn't rest for the noise

the snowfall was removed from sidewalks and parking lot very quickly

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

cleanliness and laundry services

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with

the time i stayed there the laundry was out of order but since then they've fixed it

cleanliness laundry early check in

large group of kids but the hotel managed the noise well

free small breakfast.

cleanliness laundry early check in

breakfast didnt start until 0630 and i had to leave before then and there was no coffee set up in

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

, no place to go for breakfast( only 99hops open on rmthe weekend, stayed there a week and no room service,

in line was long, bugs in room on 5th floor, coffee bar closes at 6pm, no food avaliable after 11pm except for

wasnt as good as i was expecting i feel like i could of got the same food at a bar and the coffee in the room

parking garage was a benefit since it was pouring down rain when we arrived

needed to do laundry and didn t have cash

the room, food and pool

kids loved the pool and i utilized the gym

breakfast on our first day was good, plenty of options for my kids

the breakfast was easy, but good with lots of options. my kids loved the pool.

all of the staff were friendly and helpful, even helping us to access laundry facilities when the ones there

dirty laundry was piled in the hall

our room didn't get cleaned, laundry wasn't taken out, trash wasn't taken out

laundry room was unavailable

they also had a laundry room which was so convenient

no change was available for the coin-operated laundry, making it useless

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

laundry room and machines very dirty

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

property was disgusting, laundry room and ice machine were disgusting

were in a room right next to the laundry service

there was also a live bird in the laundry room

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

save some laundry cost

laundry facilities

loud, too many kids. snell of marijuana outside the hotel.

parking is not very close to most rooms

pool was beautiful. wonderful location. friendly people

we also loved having the covered parking garage for our car since a big snowstorm hit while we were staying

and pet friendly

small pool and lots of kids couldn't swim i think they should have adult swim time

the staff was truly helpful , the breakfast was fabulous

it's a perk to have free parking

right next to a bar that played live music til late at night

then when the bar closed, several individuals stood in the hall for - min

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

laundry facility washers had hair/detergent build-up and only used powder, which was not available

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

by far, my most favorite thing about this hotel is the laundry room on the first floor.

until laundry day to swap out towels, youll have to wash them yourself

availability of kitchen use.

kitchen

went through my personal stuff and stole a container that had quarters and small bills for my laundry

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

first room i was given was already occupied, apparently by staff whose dirty laundry was piled on the furniture

majority of the staff didn t speak english so it was hard to find certain things (laundry,

someone stole my laundry and they said the cameras don t work

love the laundry facility

we also liked the pool and fitness center

couldn’t hear kids in the hall running around or highway noise

amazing they made us feel so welcome and acted like we were the only ones there they treated my kids ( 1 and 3

the pool is amazing

the washer and dryer were not in a laundry room, just in the hallway

we drove what was supposed to he a 7 hour drive that turned into 12 hour drive causing my kids to miss out on

loved that there was plenty of space for my big family and i also loved that there was pool that kept my kids

lighting in parking lot.

with a dog, then got an email the day before we we re to stay saying they didn t allow pets

i would be nice if the breakfast was better, other than that, no

breakfast bar could have been better

the hotel offer free parking and breakfast.i had a quiet room away from the elevator.

the free wifi did not work.

pet friendly

laundry available

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

no bag for dirty laundry.

we d been told at check in that there was no room service

did not enjoy the hot breakfast

bed was amazing, full breakfast!

plus ample parking and great rates

offering bacon and potatoes or grits to offer more choices for the hot breakfast

breakfast had a good selection, everything was hot and fresh clean rooms and elevators

i didn't see a dirty laundry sack hanging up to use

we felt like we were sleeping on wet laundry

three people waiting before we were able to get someone because the gentleman working was folding laundry,

needed to do laundry and the staff was very helpful

they have laundry facilities, room is very clean, updated, and comfortable

laundry facility

was a little disappointed they didn't have a laundry room

worst room service ever.

dinner at the bar was excellent with great service and was reasonably priced

the bar tender

no utinciles, cookware, dishes even though theres a full kitchen

i liked the whole kitchen set up and the sliding back door .

i selected a pet friendly hotel but there was no options to mention that i had a pet online and no information

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

the toilet leaked mold in the shower and cockroaches in the kitchen area

when i went to do laundry i wanted to use money it wouldn't let me.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

i got charged for room service and never received it

the lack of coffee. the drinks at the bar are also way overpriced

parking!!!

would suggest offering instructions on how to use free wifi along with the access code (we had the code but

parking is free

are you going to have a picture of a casino on your hotel website if you don t have one there

not enough parking.

i wish the temperature of the pool was slightly warmer

pool was closed,the laundry machines were inoperable

no laundry

laundry facility out of order

the high price of breakfast items got me by surprise

breakfast was not provided in the cost so we opted to go outside of the hotel

no guest laundry. parking was too expensive

wish parking can be free and there are free laundry machines!

s a pet friendly hotel but didn t have much of an area to take me dog i had to cross the busy road

the ev chargers are a huge plus but not worth staying here again

great location, comfortable rooms, breakfast, gym.

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

was extremely clean and the breakfast was an awesome spread

the cocktail hour, the pool area, convenience of the parking.

hot breakfast and happy hour was also amazing

i appreciated the parking garage, the better breakfast that they were doing (better than most other hotels

finally at 12:25 am the guy came out and said he was doing laundry

we were next to laundry room and could here staff and/or other people going in and out all night

breakfast bar was fantastic rooms and facilities were very clean location was safe and great

i booked this i have it marked i needed a pet friendly hotel when i arrived i couldn't stay because i could have

free breakfast, free parking

the free breakfast is great and a wonderful selection of things

room with kitchen

loved the suite set up with a full kitchen, the breakfast, the bar area.

breakfast friendly staff amazing location clean room spacious room free weekend street

was yummy with a variety of food to eat staff was friendly and personable kitchen layout was nice with all the

we also used the laundry facilities which i found clean and inexpensive

also a nice looking guest laundry facility

love that they have a fitness room and laundry room with easy access

room was large and comfortable laundry service good gym equipment always

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

no room service available on sunday morning! this was disappointing.

live music in the lobby bar area; room service quality; massage therspy

louis and the bar area was very festive and fun at night

breakfast was wonderful and hot! glad we ordered room service

the rooms were small given the price and the fitness center was also small with few amenities given the

room service was non existent.

was unfortunate that the onsite restaurant was still closed but the rooftop bar turned out to be a fun option

having an ev charger was an unexpected bonus

the gym

spacious, immaculate chic rooms in unique boutique hotel in fun happening university neighborhood

1. the staff was very good. 2. free laundry was great. 3. location excellent.

price, location, we were on first floor, free laundry, full size kitchen, free internet

the parking could be better

the fact it was hidden behind the car wash.... there wasn't a lot of parking space.

kitchen amenities fantastic

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

nespresso coffee maker on each floor and laundry machines no charge

free parking on weekends

parking is convenient and right across the street, though i don't know how it might be while school

gym space is only okay, actually a bit subpar if you ask me

very clean in the lobby, laundry room, or gyms

needed to do laundry, no change machine, no way of getting change unless you go to the nearest gas station

breakfast is not great and rooms smell like weed and a bit musty but still a good, clean, budget

the breakfast was fine but i was expecting eggs on sunday morning and there was only biscuits and gravy

bed, dirty shower, ants in the room, cigarette butts all over the property, standing water in the parking

laundry room on our floor was ideal

the jacuzzi was cold the 2nd day we were there but my kids still swam

2 different birthday parties for 2 groups of 10 kids each while trying to enjoy our vacation

the room was amazing the kitchen was so nice the bed was so soft

kids screaming in the pool.

location nice room perfect kitchenette

the wall there were cigarettes burns in the kitchen and the kitchen door was all busted in at the pool every

spacious rooms. plenty of parking.

parking

nice spacious room with full kitchen

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

breakfast was good as well as the service loved the bar and grill

loved the pool with our kids

dining options close and room service available

always like free parking and free wifi

they retrieved our laundry and mailed it to us after we left it in the laundry room

the bed was comfy, and the laundry room was nice and cleaned

so clean! great pool, good food.

great location'friendly staff'free breakfast and free parking

free ample parking, and location was perfect for shopping for daughters college dorm items

needed to do laundry but the machines only took quarters and i had no cash

the bar inside the hotel wasn t open on weekends which was odd

loved the room and ease of parking

enjoyed the free parking for guest offered by courtyard

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

also the food was not ideal for kids

pool too crowded

restaurants and bar have excellent menus

is beautiful, kind of turn of the century neo-classical, the swimming pool is great, also the gym

after a little exercise in the gym, we watched the newest indiana jones adventure

they didn't always have change for laundry machines

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

great workout room and laundry on site

no laundry here even..dry clean

no pool '' but there is a laundry and gym. continental breakfast times change on friday

my kids were disappointed that there was no pool but we took advantage of the ymca

one of my kids slept on the cushions of the couch on the floor so he didn't have to share the

comfy beds and pillows, clean, great breakfast, peaceful and quiet

the $150 pet fee that was not disclosed until i arrived. got a handicap room, not lush at all.

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

also, laundry facility was $2 per load (each for wash and then for dry)

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

liked the near by facilities, restaurants, bar n' grills

the room was comfortable and the valet kids were awesome. cleaning staff were very friendly

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

to my room had a strong mildew odor and my room was next to laundry room

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

room was directly next to the laundry facility

no real breakfast

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

fact that laundry dispensers were empty and it said no refund but tell you it was empty

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

and price was good, liked parking my car near my door, the sheets and bathroom seemed

the second night the microwave did not work and the had burn holes in the sheet in a non smoking room