old laundry bags and residents glasses and plates left in corridors and not moved the whole time of our

is a broom cupboard very small with a view of the staff smoking area, empty beer kegs over the laundry room with

had a back bedroom which was near their laundry room

next to the laundry room which was constantly used 24 hrs a day very noisy

laundry was left out as discussed with housekeeping but not done

great for small kids and young adults with all the games available

wifi downstairs bedrooms games room big tv

house, lovely large communal areas and the games/ cinema room/ bar in the attic is fantastic

hosts were very accommodating (lee & kerrie) we needed calpol for one of the kids and was boxing day places

good quality wifi even with all of us on it

when we arrived at our hotel room there was dirty laundry at our front door, and the room was extremely damp

the other entrance to the building situated in the dirty laundry/bin area used by the entire complex including

metal fences propped up against the walls by our entrance, bags of laundry hanging around outside our lodge

the bistro was nice. the landscaping was very nice. the laundry facility was excellent

the laundry area needs work

location able to use on site laundry facilities beautiful grounds good size, and absorbent, towels comfortable

check in was delayed by 2 hours due to delay in laundry delivery

first time and don't know that pool and other restaurant/bistro is in a different building, or laundry is a

laundry on site

lots of kids and famillies made it impossible to swim lengths

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free

we managed to do a bit of laundry which was useful

also available: a common living room and a self service laundry equipment

let us use the space and downstairs bar as though it were an extension of our own home

the wifi was a little spotty.

wifi was poor. couldn't use my chromecast. sausages not the best at breakfast.....re heated?

pool lovely and golf brilliant

location, perfect for couples, families, kids and dogs

charging hotel guests for the pool and towels which was always part of the room price.

location is picturesque. plenty of parking.

the hotel does have a laundry self service which came in handy

location on loch was beautiful. dinner was amazing. laundry facilities were appreciated.

the bar was also very welcoming in the evening particularly when it was raining outside

welcome from katerina in reception and in the bar area

wifi would not connect

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

the laundry was returned damp and all my shirts had to re ironed before use.

gym classes are shared with between hotel guests and gym members, so classes get booked up very

the gym and leisure facilities were fantastic, most gym equipment was brand new

absence of an indoor kids club as an additional entertainment space!

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

spotless, parking on site and 1 minute walk from amenities

very nice breakfast

my son loved his custom breakfast!

there is easy street parking

dirty/oily marks on the sheets - perhaps a problem with the laundry

laundry service

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

very noicy room due to laundry machines

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

the spa and the menu.

the breakfast was superb, they even had haggis one morning, and the gym, pool, sauna and steam room were all

location, professional staff, nice food, facilities like parking, bar, gym, swimming pool, steam room, jacuzzi

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

lovely breakfast the room was very clean and well presented

the breakfast was lovely and our evening meals from the curry club were fantastic with huge portions

wifi in the rooms, strong signal.

really comfy beds and they accommodated an early check in for us.

great pool table within well utilised games room

stayed in a deluxe room which was very large, had a spa bath, comfortable bed and a beautiful view of the loch

room with beautiful views, huge comfy bed and brilliant spa bath and shower, really friendly helpful staff,

our room, 2a, was spacious with a very comfortable bed

lastly, a bit of a welcome pack in the room, with check out times, wifi passwords, local attractions, would

breakfast was good but could have been bigger portions. very friendly staff and good service.

lovely dinner and breakfast

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the

the bar was well stocked and the wines on offer were exceptional

wifi was very weak / slow

the bar area is very small but cosy but if the place is at full capacity this could be over crowded

this is down to the staff and the warmth of the lounge and bar area, where you can sit, read, have a cuppa or

the best bit was the tesco delivery van parking right outside the dining room window towards the end of the

the bar area could be a little bigger!

it would be good to have a bar menu as well as an a la cartel menu...

dinner was very good with good choices. no laundry facilities

i found out on this trip that i could do laundry which was a big bonus

and since you offer laundry service a washing machine that doesn t take several hours to do one load

position of room looked out over laundry collection. window catch broken/loose.

guest laundry on site

do the laundry, but never mentioned they charge 6 for it

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

rooms were clean smell of laundry powder from bedding smelt nice

would have liked to find some sort of laundry room / facility

john provided an excellent laundry service for modest cost

parking, lovely welcome, great staff (all very helpful), exceptionally clean hotel, room was good,

limited parking

there is also a nice bar with a pool table

staff were excellent, friendly and enjoyed a chat view from bedroom was superb good off road parking tea and

we ate dinner there and also breakfast, both meals were lovely but i can honestly say the breakfast was the

the lack of a laundry service meant we had to look elsewhere to freshen up our clothing.

another plus, you don t hear the noise of the busy bar downstairs when your in your room in the evening

i needed wifi and they were experiencing problems; however, they went 'all out' to get me connected, free of

was a bit inconvenient not to be able to get on the wifi until the bar and restaurant had cleared late in the

nice bar restaurants with good pub food and a nice selection of beers

no laundry service even though it was advertised as such on booking.com

i've done some laundry here and that was a welcome treat for my dirty clothes

made my dog and everyone else s dog very welcome and there were five in the bar area having meals with their

very nice bar area, pet friendly. all staff we met were very friendly and helpful

great breakfast

but disabled access was full of laundry bags

there is free wifi for internet and it was rock solid (i had a little trouble connecting, but that is the fault

wifi coverage & locationof hotel

close to ferry. early check in.

wifi speed was acceptable

breakfast was delicious - full scottish fry up, salmon and avocado spot on

we arrived there was no parking available for our guest house but was able to use a parking space that was

breakfast was first class with great options

car parking was a little awkward but otherwise, nothing else wrong.

great view from the bar area and 2nd floor common room

room sea view breakfast beautiful loved the spa bath

no on site car park but no problem parking right outside the hotel

loved the spa bathtub

the whole place was spotless thanks to the housekeeper bar staff were both

welcomed with our pet

sure if the golf club is owned by the hotel but no draft beer available in the clubhouse

the service, the food, the extra comfortable bed. the spa everything:)

was a bit noisy, and i wish the gym was 24/7 or open earlier inbthe morning and close later at night

location, facilities, breakfast and on-site free parking.

pet friendly hotel but we couldn't take the dog to the bar which was a shame

breakfast was delicious, with a very good choice freshly cooked to order

the breakfast was exceptional .

no fuss just come in rooms here bar down stairs great food .lovely old scottish pub,great staff.

we had a very enjoyable evening meal and an excellent breakfast

parking outside the door nice old pub good breakfast

we requested early check in & they were able to oblige

) staff wonderfully friendly, as were the locals at the bar ud83dude0a bed really comfy, room had everything we

the beer garden and the inside of the bar were really welcoming

staff went out of their way to accommodate our early check in for a wedding and the breakfast was superb

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our

james is very good chef too and the breakfast is delicious

wifi touch and go but free

everything, the food was very good, the bar was super cute, the living room was cozy very good

the interior is stunning and the breakfast so delicious

poor wifi .

the adjoining kitchen also appeared to be in general use

having a leisurely breakfast chatting around the kitchen table whilst melanie prepared a gorgeous breakfast

the home cooked breakfast was special, quite honestly the most delicious i've ever had

was no toilet paper for the first five hours (and no-one immediately around to ask); there was no wifi code

breakfast was 10/10, the whiskey porridge is a must

we liked the laundry service

location, perfect for very early check in at airport

it's a great plus that this room does room service, the food is delicious and the service is fast

uncomfortable, doors slamming, kids running up and down

great selection for the breakfast included in the price

no laundry facilities

room itself- ground floor opposite the laundry room

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

husband said the breakfast was excellent

walking distance to the airport which was helpful with two small kids

cosy bar lounge with open fire

car-parking absolutely easy

lovely breakfast that suited all our allergies

was an excellent hotel: the room was large with sofas and there was a spa bath with television

the room, we even had a spa bath

have been nice if public computers for the internet and laundry facilities had been available

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

decent wifi

pet friendly

the staff were amazing and checking in late at night was absolutely no hassle, we were also kindly given a free

rowing machine broken in gym.

a spa would have been perfect but didn t deviate from how great everything else was

) not sure how secure wifi is

unfortunately the kitchen was also directly above my bedroom so come 8am you could hear people moving around

friendly helpful staff, lovely breakfast

delicious breakfast

wifi in room 8 was terrible.

breakfast was great , staff lit the fire for us so it was warm ams cosy .

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

nice bar area

the staff allowed us early check in and late check out

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the

some trouble with wifi (our phone plan limited to wifi) which was resolved by connecting closer to the front

clean comfy bed nice room excellent breakfast and staff very helpful great location

the wifi is ok

wifi

staff were brilliant, so helpful. great breakfast comfortable beds