location on loch was beautiful. dinner was amazing. laundry facilities were appreciated.

the hotel does have a laundry self service which came in handy

during our stay the wifi was very slow

the bar was also very welcoming in the evening particularly when it was raining outside

the bar food was excellent and well priced.

the beds were extremely comfy, loads of storage and the kitchen is stocked with enough equipment to get by

was a huge amount of of space - a large living room, kitchen/ diner and upstairs games area

games room was a winner for our family, kids absolutely loved it

hottub was fab and upstairs was amazing with the bar pool table and big screen karaoke and all the

the kitchen was really well kitted out and the log burner was a lovely addition

no laundry service even though it was advertised as such on booking.com

i've done some laundry here and that was a welcome treat for my dirty clothes

plenty of parking

efficient check-in, decent parking, tidy rooms with sufficient space. good value.

well laid out, good parking, easy check in & check out

is a broom cupboard very small with a view of the staff smoking area, empty beer kegs over the laundry room with

old laundry bags and residents glasses and plates left in corridors and not moved the whole time of our

laundry was left out as discussed with housekeeping but not done

had a back bedroom which was near their laundry room

next to the laundry room which was constantly used 24 hrs a day very noisy

slightly expensive. despite being pet friendly dogs are not allowed in restaurant

the best bit was the tesco delivery van parking right outside the dining room window towards the end of the

large room with cosy fireplace and coffee machine was excellent. all food was exceptional.

this is down to the staff and the warmth of the lounge and bar area, where you can sit, read, have a cuppa or

wee bbq hut / firepit among the cabins on the grounds, lovely addition after spending time in the bar & living

they have laundry and parking, which is great

arrival we were advised that our lodge was not ready because the laundry contractor had let them down and there

laundry facilities - although a bit

we were able to do laundry fairly inexpensively

the bistro was nice. the landscaping was very nice. the laundry facility was excellent

first time and don't know that pool and other restaurant/bistro is in a different building, or laundry is a

laundry on site

check in was delayed by 2 hours due to delay in laundry delivery

location able to use on site laundry facilities beautiful grounds good size, and absorbent, towels comfortable

breakfast was lovely and the breakfast area is gorgeous ~ a conservatory type room with stunning

stayed in a deluxe room which was very large, had a spa bath, comfortable bed and a beautiful view of the loch

wifi in room ok, though not in restaurant.

they set up a table in the bar for my evening meal so that my wee dog could stay with me rather than being

parking was easy and right outside the hotel

food was excellent.room was large and comfortable with large spa bath. lovely views from hotel.

that after planning to use the gym and getting in to gym kit found out this was not included as part of the

trailer sales right next to the hotel parking was a bit weird but it wouldn't stop me from staying there again

is great , offers many activities for family and kids , food is great at restaurant and prices dont

location, lots of stuff to do for kids and families especially

good friendly staff. good room and nice swimming pool

poor wifi .

wifi touch and go but free

comfortable bed, good & punctual breakfast, convenient location including free parking, very nice and informative

room was very comfortable, had a drink from the bar area which was lovely and a walk into the woodland out the

beautifully appointed rooms and breakfast/dining area

own door but that was blocked off so entrance/exit was through an open plan living/dining room/kitchen the shower

to show what the space is like, and maybe inform the customer of the living arrangements/sharing kitchen etc as

having a leisurely breakfast chatting around the kitchen table whilst melanie prepared a gorgeous breakfast

loved the fireplace in the shared living room and was just beautifully decorated

we enjoyed the breakfast in her kitchen were we could discuss with her and receiving a lot of interesting

we managed to do a bit of laundry which was useful

also available: a common living room and a self service laundry equipment

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free

bed comfy, shower powerful, as its upstairs from the bar we sat in there for a drink and meal, kelly the barmaid

wifi intermittent

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

very clean and comfortable. nice breakfast suitable for during this time.

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

there is easy street parking

dirty/oily marks on the sheets - perhaps a problem with the laundry

very noicy room due to laundry machines

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

laundry service

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

wifi was good

tables can be reserved in the bar area if you have as dog

the food exceeded my expectations - poached egg on poached smoked haddock for breakfast was my favourite but

the restaurants both dinner and breakfast were excellent with great variety of local produce (lamb,shellfish,

the choice and quality of the food was excellent, both evening meals & breakfast

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

the spa wonderful; lots of free parking; not far from loch lomond; the restaurant food nicely presented

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person

cold at breakfast, just one of my pet hates

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

the laundry was returned damp and all my shirts had to re ironed before use.

the pool (including separate kids area) and sauna/steam room were spacious and well cared for

spots for a couple we were there for only one night so did not take advantage of the spa or golf or water

staff were super helpful food was amazing and spa is out of this world!

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

room, bathroom, breakfast

the free wifi was also a nice bonus

wifi in the rooms, strong signal.

very pleasant stay, excellent breakfast

restaurant not the best menu and no bar snacks menu either

s a big old building, so heating it may be a challenge but it was cold in the restaurant and bar area and the

breakfast was a lovely traditional one, but there are lots of other options

the staff were amazing. clean rooms and amazing breakfast.

lovely dinner and breakfast

we requested early check in & they were able to oblige

staff went out of their way to accommodate our early check in for a wedding and the breakfast was superb

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

with anything so the only suggestion i would make would be to use the function room away from the bar for evening

great bar and beer garden

clean rooms, cosy bar with open fire and good atmosphere

present throughout the evening and the morning which was really nice to see, and ian behind the bar was helpful

parking easily found at front of or near hotel

really lovely room, genuinely pet friends and lovely food

com as taking a pet, i was charged separately for the dog at the hotel

but disabled access was full of laundry bags

poor room service eg cleanliness had to ask to have room cleaned and extras like tea bags toilet rolls

meal we had in bar was lovely service was good and reasonably priced

tatty carpet and bathroom no info regarding room service lift was horrible stairs worse

the end the wifi wouldn't work properly and had to use the dining area downstairs to work but even then the

table as we looked out over the wonderful view mentioned earlier free (but limited) off-street parking no lift

excellent breakfast with a wide choice for a small hotel, fantastic views and safe beach for kids and dogs

the delicious cooked to order breakfast the parking for our car all of it

property was in a great location, parking available onsite and great views of the water

the owner was friendly and the breakfast staff was attentive

wasn't any wifi available in my room but i was in the far corner of the hotel

room sea view breakfast beautiful loved the spa bath

comes to mind except parking was on street or at the rear public area but only a minor detail

welcomed with our pet

parking usually pretty good as

no compendiums in rooms detailing facilities or even how to connect to wifi, the television was not wifi/internet

the breakfast setting was superb. all staff were helpful and pleasant.

wifi was intermittent and slow. tv system was tempremental.

great pool and facilities

on arrival, we weren t given any instruction as to where breakfast/dinner was or any access to wifi, or any

bar closing time could have been later

food very good as we had dinner as well as breakfast

breakfast excellent,cooked and presented well - have as little or as much as you want

property was lovely as we drove in with plenty of parking space

lovely full breakfast, and very friendly staff

it seemed shabby and unkept (there always seemed to be laundry on the landing)

love the location! kids loves the z-beds!

slow service for bar meals

free access to university pool and bus to town centre every 10 minutes on clean double decker bus at reasonable

friendly, kind staff and excellent facilities, including gym and swimming pool

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

we didn't even use the leisure centre, and the hotel was still great value for money - breakfast was fantastic

they even had room service, which is helpful

wifi good

delicious breakfast

wifi was very patchy in room 1 and the bathroom was a little small in room 9 and where the toilet

is no designated parking

i think it would be a good idea to explain parking prior to arrival

great wifi connection

were very helpful in helping me to try to resolve a laundry crisis i was having

great location, helpful staff and great room service.

excellent stay in the downtown, with tasty breakfast and free parking

wifi in the rooms was a downside (tho it does say that on the website); shower took a bit of

no wifi in the rooms was a problem but apart from that nothing

we liked the laundry service

lovely staff. comfortable beds. good wifi.

location, perfect for very early check in at airport

unfortunately the wifi was not working and the quilt was a little light weight.

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

room itself- ground floor opposite the laundry room

no laundry facilities

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

breakfast was also good plenty to choose from and kids to choose from aswell

kids slept all night no problem too and breakfast was really

laundry van blocked off car park to get out in morning

off the bar staff(younger female) was so rude, lemonade had ran out and drink was awful, tried to say to

wifi didnt work in our room although we could get wifi near reception.

wifi was very poor at times perhaps too many users at the same time

only negative is that i booked a room for 4 people (2 adults, 2 kids) and there was only room for 3 people to

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

have been nice if public computers for the internet and laundry facilities had been available

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

and kids got awoken by someone kicking in the door opposite swearing constantly and it took at least 5

no guest laundry facilities

one of the comfiest our guest had slept in, room great, wifi great and to top it all a good breakfast thrown in

nice bar / restaurant opposite hotel which had a good play area for my child

pull out couch wasn't made up for my kids, so i had to call desk

pet friendly, easy check in. clean and the shower was awesome!

there was a gentleman in a kilt (jimmy i think) who attended to bags and opened the gym for me one

the wifi was horrendous

fast wifi

the young lady in the bar was also a clear asset to the hotel

staff were friendly, food and room service was great and felt really safe staying there as a solo female

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

good wifi. a bit too loud as the room was exactly under the kitchen. but otherwise all was fine

the room is also directly located under the kitchen so when the staff got up to make breakfasts i would also

spot on for the requirement of delivering my kids to uni

free wifi, clean and comfy, friendly staff

food and a great atmosphere , a nice restaurant for a quiet meal and conversation and a separate bar with sport

the breakfast was awesome ud83dudc4c

breakfast consisted of a cold selection, followed by full scottish, that was brilliant

the location is ideal for anyone travelling on or staying in the area with ample parking

parking was free and just at front of hotel