the location,the hot tub pool table and karaoke were all a massive hit,beds were super comfy,great parking and

the kitchen did not have a blender and toiletries were barely enough

location,the hot tub pool table and karaoke were all a massive hit,beds were super comfy,great parking and quick

games room was a winner for our family, kids absolutely loved it

the kitchen was really well kitted out and the log burner was a lovely addition

laundry was left out as discussed with housekeeping but not done

old laundry bags and residents glasses and plates left in corridors and not moved the whole time of our

next to the laundry room which was constantly used 24 hrs a day very noisy

had a back bedroom which was near their laundry room

is a broom cupboard very small with a view of the staff smoking area, empty beer kegs over the laundry room with

the hotel does have a laundry self service which came in handy

location on loch was beautiful. dinner was amazing. laundry facilities were appreciated.

only thing was due staffing problems same as everywhere bar didn't open till 5pm

location staff food availability at the bar in general it was all very good

wifi signal is not great.

lovely big tv, and wifi in the room too

would have preferred room with view of loch instead of trailer and parking lot, etc, out the back

breakfast allocated one if the lodges with parking outside the door

they set up a table in the bar for my evening meal so that my wee dog could stay with me rather than being

staff is outstanding, the breakfast and dinner were very good / tasty, the rooms are comfortable, parking is

was perfect, food was great, facilities were fantastic for kids and staff were really friendly and

was perfect, food was great, facilities were fantastic for kids and staff were really friendly and

location, very good leisure facilities especially if you are interested in golf

the gym and pool were closed due to covid which is understandable but couldn t see this noted on the

in a picturesque location nearby the lake, beautiful rooms, bar & restaurant, spa & swimming pool (no extra

the bistro was nice. the landscaping was very nice. the laundry facility was excellent

the other entrance to the building situated in the dirty laundry/bin area used by the entire complex including

laundry facilities - although a bit

lodge entrance for myself and my children was in the service area above a 24 hour busy laundry

the laundry area needs work

location able to use on site laundry facilities beautiful grounds good size, and absorbent, towels comfortable

check in was delayed by 2 hours due to delay in laundry delivery

laundry on site

first time and don't know that pool and other restaurant/bistro is in a different building, or laundry is a

kids are a pain to travel with and a fridge would make a big difference to the stay

no laundry service even though it was advertised as such on booking.com

i've done some laundry here and that was a welcome treat for my dirty clothes

wifi could have been better (but it was nice to not be connected) and the room was a little tired

nice room nice bar and restaurant

there is also an ev charger

also available: a common living room and a self service laundry equipment

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free

we managed to do a bit of laundry which was useful

probably not a good place if you re a light sleeper or has very young kids

we had a lovely view of the water and the kids loved watching the seals

we ate dinner there and also breakfast, both meals were lovely but i can honestly say the breakfast was the

views across the loch, the rooms were very spacious with easy parking

the restaurants both dinner and breakfast were excellent with great variety of local produce (lamb,shellfish,

wifi was very intermittent

limited parking

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

very clean and comfortable. nice breakfast suitable for during this time.

first class accommodation, friendly host, excellent breakfast

good location nice staff. comfortable beds good breakfast

very nice breakfast

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

dirty/oily marks on the sheets - perhaps a problem with the laundry

laundry service

very noicy room due to laundry machines

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

also slightly inconvenient that the wifi wasn't available in the room when there was poor/no 4g

clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of parking available

we really liked the swimming pool it was clean, and the water was pleasantly warm

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

the laundry was returned damp and all my shirts had to re ironed before use.

breakfast was fabulous, the only thing it could have been hoter

the cocktail bar serve the most delicious cocktails

the great scots bar be an over 18 bar

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

room, bathroom, breakfast

parking on site tight

had problems connecting to the wifi, but that could have my limited knowledge of computers!

it was very clean room was perfect spacious car parking breakfast was lovely

s a big old building, so heating it may be a challenge but it was cold in the restaurant and bar area and the

wifi was very weak / slow

excellent staff and the food for breakfast and dinner was very delicious.

parking was busy, as digger took up a few spaces, no tv signals, ongoing problems since early

lovely dinner and breakfast

but disabled access was full of laundry bags

wifi was very poor

very friendly and helpful staff. great view! good wifi in rooms.

meal we had in bar was lovely service was good and reasonably priced

poor room service eg cleanliness had to ask to have room cleaned and extras like tea bags toilet rolls

location on the water with an excellent breakfast and comfortable bed

excellent breakfast with a wide choice for a small hotel, fantastic views and safe beach for kids and dogs

the breakfast was fantastic made even more special by the fact that my daughter was dancing at cowal

excellent breakfast with a wide choice for a small hotel, fantastic views and safe beach for kids and dogs

beautiful lounge on first floor with amazing sea views and a well stocked bar to enjoy an evening drink

free wifi

big spa whirlpool bath

loved the spa bathtub

wifi did not work in room 20

the only downside is it s supposed to be a pet friendly hotel, but you can only take your dog in your room

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

great bar and beer garden

we requested early check in & they were able to oblige

with anything so the only suggestion i would make would be to use the function room away from the bar for evening

the beer garden and the inside of the bar were really welcoming

we had dinner and breakfast, all the food was amazing

really lovely room, genuinely pet friends and lovely food

parking could be a problem there is limited space in front of crosskeys i travelled with my dog and

bar staff friendly and polite

parking outside the door nice old pub good breakfast

everything about the place great scenery lovely food spacious room spa and gym was excellent couldn't find a

fabulous setting, excellent breakfast, very helpful staff, huge swimming pool

behind reception are in desperate need of cleaning, and it would have been nice if one of the fireplaces had

sure if the golf club is owned by the hotel but no draft beer available in the clubhouse

fabulous setting, excellent breakfast, very helpful staff, huge swimming pool

pet friendly (why we chose here) only in room and not in even bar area

the warm welcome to excellent service / room service too

everything. the spa bath was amazing. sorry we had to leave early. i took really un well.

service, pet friendly which was great as we had travelled from ireland and wanted to take our family pet

cosy bar lounge with open fire

we liked the laundry service

unfortunately the wifi was not working and the quilt was a little light weight.

s a 5 minutes walk to

i couldn't see in the room details for the times when breakfast was served.

were here for one night, the wifi didnt work and there was no answer on the reception

room itself- ground floor opposite the laundry room

no laundry facilities

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

well cooked breakfast. very near airport. plenty of tv channels. good wifi.

desk staff sorted out a wifi issue promptly

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

have been nice if public computers for the internet and laundry facilities had been available

early check in and 12pm check out

gym is lacking in equipment but ok

room was too hot and no air con the gym is a disaster

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was

) not sure how secure wifi is

the wifi was horrendous

wifi in room 8 was terrible.

to have a lie in and skip breakfast, but from 7am, sleep was impossible as the room was below the kitchen

delicious breakfast

noise. really noisy in the room from the kitchen above. no tea facilities in the room.

the breakfast in the morning was really tasty and they have a good selection of vegetarian and vegan

also next to a noisy laundry room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

modern hotel, prime location, nice food, staff efficiency and room service was excellent

i payed 25 extra to have a pet with me, which seemed excessive and should probably be a returnable deposit

nice bar area

breakfast was good and friendly staff

wifi

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

late check out at 11am also meant a leisurely pack after breakfast

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

i asked for laundry services and he didn't know the price or how the service works

a little disappointed in the food bar below the hotel

wifi could have been a quicker. found it very slow

wifi didn't work very well

our room was above kitchen and laundry

i asked about laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

the laundry machine noise at night in the 3rd floor

the laundry service was excellent, timely and efficient

bedroom was in the dungeons, walked past the laundry room,

the laundry room music and construction below was very loud and annoying

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

everything. great location, rooms and food is beautiful. spa facilities lovely too.

building, good sized room, pet friendly and very welcoming staff

excellent breakfast and great parking on site