spa facilities and pool were just what was required

food was delicious and the bar staff were very friendly

the wifi didn't work in our rooms which was a shame - the connection wasn't quite strong

clean room service

friendly staff, lovely breakfast, easy parking.

bar staff too were

no wifi issues at all, excellent room service and overall service

disabled parking ensured ease of access to the reception, and the smart decor was very appealing

great staff, manager exceptionally helpful. clean rooms. good breakfast easy parking

everything was great apart from wifi

i enjoyed a nice room with excellent wifi and a pleasant breakfast, if a little overpriced

good parking

good wifi

breakfast was delicious, the accommodation was comfortable and the view around the hotel was

staff are excellent, they are really pet friendly, very comfortable throughout the hotel and room, bed was very

were very helpful,i required an early check in to attend a wedding,,no problem ,staff were

room service was good

had to ask for the wifi code but still couldn't get it to work, which was unhelpful on a business

the wifi was hard to connect to and kept dropping out.

the phone in the room was dead so i was unable to contact room service in this way

laundry piled up in the corridor in the morning

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

order room service chips. quiet steep at 7+ for a handful of them with a dip

really clean,good wifi fantastic location

hotel rooms spacious clean tastefully decorated and bar and dining area outside balcony area to sit food is

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

i had asked for laundry service the evening i arrived and was told to bring

had difficulty accessing the free wifi in fact we just gave up on it

wifi worked okay and the bathroom was fine as well

the room and free wifi

marks on bed linen indicating poor laundry quality

smell of the laundry, towels and bedding had a smoky smell

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

ample parking outside(free) wifi (free) breakfast (included)

be good if they did room service

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

my stay was excellent although i could not get wifi in my room but could down stairs

like teh ev charging facilities. the hotel gives me everything i need for a stay in scotland

breakfast excellent, had a problem with cc and the staff were patient and excellent and

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

staff, great breakfast for price, nice addition of books and games for kids, my daughter enjoyed looking at

staff, great breakfast for price, nice addition of books and games for kids, my daughter enjoyed looking at

were so friendly and went above and beyond , there was a group of 30 of us kids and adults and everyone commented

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

the staff from the reception to room service are absolutely amazing

wifi in room not 100%

during lockdown, had room service for both dinner and breakfast, both were excellent with great service - nothing

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

sure if the hotel is pet friendly but my partner and i are both really allergic to pets and something started

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

the cookie welcome gift .. nice touch . free parking massive plus

arrived later at night and there was still room service available however it was only sandwiches

staff, food & spa were all amazing

however the food has always been terrible and it doesn t matter whether it s room service, the restaurant

early check in. clean room

the wifi did run a bit slow at times. understandable at peak times

free parking

plenty parking on arrival got to reception desk and the receptionist was very friendly

t get wifi in bedroom even though they gave us admin log on

laundry facilities would have been useful though i appreciate that might not go with the style of

pollution and all the foot traffic with the major real estate development happening right in the parking lot of

there aren't any pool/gym/spa facilities

breakfast was superb

we have 2 kids age 8 and 10 and they had a ball as well as our 6 month old lab, who was absolutey spoiled by

decor, cleanliness, food, parking and facilities

hotel was lovely, staff were friendly, parking was perfect and restaurant was beautiful.

wifi didnt work properly in room

wifi we had problems connecting with it

liked that there was accessible safe easy parking on site

wifi would not work in dance studio

the wait for lunch and bar service was a little slow.

did not use the kitchen faculties or the bar as we were out the whole time, we did use the swimming pool, sauna

the staff & food was excellent the beds were very comfortable the spa was also really 3

will be nice if there are separated sections for pet as people who suffered from allergic and

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

they even did my laundry for a small additional charge

dirty laundry from another guest still in our room when we checked in

staff very helpful used room service good food especially the haddock reasonable prices.

value for money, room and bathroom were cleaner than some other more expensive accommodations, room service was

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

it s next to a golf course

we checked in we couldn't sit in the bar to have a drink, the restaurant which is apparently separate to the

no receptionist or bar staff . we had to go looking to book in. but when found very pleasant

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

the location is ideal for me - visiting family who lives in glasgow, decent parking, quiet area, petrol station

the bar was stocked with different beer on tap to the normal found in bars

it was a pet friendly hotel but dogs weren't allowed in bar, so limited movements as can't leave dog in

window in my room didn't close completely wifi signal was also very weak in my room, it may help to add more

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

room service but accept covid restrictions prevented normal service

so i couldn't phone room service from the privacy of my room

overall a very great overnight stay with the kids, thanks

evening we tried to order room service snack, but were told only a three course 'fathers day' menu was available

my only minor complaint is that their free wifi is unsecured. everything else was 10/10

hotel for the price and location plus free parking

the bar was also very vibrant and had a great atmosphere for socializing

late breakfast and late check out a huge plus

was good, and there was a free designated parking area for guests

everything about this place, laundry included, ac, very clean, nice staff, perfect

amazing staff .. couldn t be more welcoming or helpful! laundry service was a bonus !

ud83eudd70 great offer of additional services (laundry, gym, billiard/ table tennis)

very walkable, free laundry and gym on site and very comfortable rooms

excellent location and very comfortable accommodation friendly staff laundry on site

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

we did not find laundry near.

left my laundry to get done at 9am and they said it would be done at 5

everything was super clean and the breakfast while it only has limited options for food, it nevertheless did

nice and clean, great breakfast

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

laundry rooms and other storage cupboards were all open and messy these were still open for

20 at night as there was family with kids on both sides maybe not so good for couples on a nite

are amazing, pool steak and sauna :) the bathroom was stunning the bath was huge so relaxing

not aware it was a set food meal either so ate of a kids menu due to dietary requirements

early check in and was called back by the very kind receptionist to say that our room was ready and

although we didn't use the leisure facilities, the liesure suit and pool looked superb

very reasonable price to use the laundry

the laundry machines are unreliable and the front desk staff do not seem able to account for it

laundry takes contactless card payments

the laundry was small and lots of ppl were waiting for their turn

thanks again for the help of the laundry coins issue

on 4* hotel and for wifi you require that we need to sign up to the benefit program

central location, late check out and a lovely breakfast

i would have loved to have more equipment in the gym.

we were going to a wedding and went out of their way to accommodate an early check in for us and arrange taxis

every staff member was lovely including bar staff and breakfast team

the laundry service was good

the location was perfect and the bar was open 24 hours

we had breakfast with a good selection of food and were very nice

gilly the bar guy was brilliant

didn't use the bar or restaurant on this visit

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

to the train stations and excelelnt value for money with free wifi, sky and hot chocolate in the room

everything about this stay was perfect and so was the 12 hour bar :)

i requested an early check in and it wasn't a problem

laundry service was so nice

the hotel advertises a laundry service which was, in reality not available

great location, next to train station , friendly staff , staying 1 night 2 adults and 3 kids

at christmas the atmosphere really joyous and families in lobby bar cheerful and happy

i am a regular hotel user for access to my kids and can honestly say this is by far the best accomodation we

lack of guest laundry as there were no laundromats nearby.

staff was very helpful with info on laundry service.

loved that it had laundry and dry cleaning services since i stayed for 12 nights

2 days for a laundry service

room got upgraded on arrival with a late check out

room service was very good

the quickness of room service

very poor view ( a wall )very noisy stay ( air vent system & kitchen vent system noise outside our room

breakfast is delicious

the central location to shops, restaurants & train station. free drinks & early check in.

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

wi fi not working did not pick up the laundry like they said they would

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

i also liked the late check out time

wifi was intermittent in room (407) but fine elsewhere.

the room was good but located right next to the laundry room of the hotel

also, the staff trundling the laundry across the car park quite early might

clean and comfortable stay, staff was welcoming and helpful too my kids like the place

not enough disabled parking spaces and what was there was used by anyone, disabled or not.

room was noisy from kitchen extraction outside the window. tolerable with the window closed.

the laundry service was very expensive, compared to other similar hotels.

would have been great if the hotel have coin / self operated laundry as the next available self operated

the price for doing laundry.

pancakes should have been free and not an extra charge as most places provide these free and my kids love them

bedroom was lovely and kids loved the bunk beds

) also, online it says there is laundry, but there is not

not much we didn t like but there was no where to do our laundry

liked having an option to send out laundry

there was no laundry or general food available. but their were eateries near by.

no laundrette or laundry service

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

the champagne bar is worth a visit

breakfast a bit caotic

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

have had self wash facilities so that we could do our own laundry as we were on a long trip

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

oh also the wifi was very strong

arrival male receptionist was rude re enquiry about early check in

clean & modern with friendly staff - i even used the gym which was small but they have

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

loved the staff and self-service laundry.

incredibly handy, great to have the same day laundry service.

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

breakfast was nice

sofa bed for kids was small..

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was

expensive room service with limited choice they had a better selection last year

massive comfy bed - best shower ever - huge flat screen tv with sky movies and sports - wifi was great - staff

wouldn't stay there with kids (nothing to play, no greenery or playground nearby)

location ,view from room breakfast was lovely

breakfast too expensive.

helpful staff and kids eat free at breakfast which was a bonus

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

noise pollution woken up by laundry of the hotel both mornings at 7am

streaming service and wifi not working

wifi could be better. car park was expensive (in spite of the discount)

breakfast was lovely, great location and handy having a gym on site.

no room service or evening restaurant, however, lots of restaurants around the hotel.

great room service!!

room was quite small and wifi was slow, but apart from that everything was fine

wifi overall good but not great for streaming at busy times

no in room mini fridge to keep our drinks cool and no room service

we took advantage of the laundry service and was fab

breakfast has everything you need/ want and bar , lounge area very comfortable

everything was clean, the breakfast was yummy and there was a nice bar downstairs

room service idea is great

the bar was fun and good

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

wifi signal was sometimes slow and the bagpipers next door can make an afternoon nap a bit more

poor wifi

the room and breakfast great to be back staff well manered and friendly

as above - woken early by a laundry van!

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

45 by a laundry van that took ages to unload etc

there were plenty of good eating close by as well as a laundry and supermarket across the road

ileda checked us in and we got an early check in which was great

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

the ac never worked, breakfast was cold, laundry was 12 per bag

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

i had rang the night before about an early check in as we were travelling with kids and no one got back to me

family rooms spacious and very comfortable with wifi