wifi was very slow and perhaps change all the room looks from keys to cards

delicious room service meal.

they offered to let us eat in the bar but the kids from the function were running around like giddy kippers,

i liked the fact that the room they gave me was together so i was able to see my kids

my only negative would be that the residents bar was not open after the function ended.

these should be checked (both sides), before placing in rooms by the laundry and other staff

there are no gyms, laundry and other facilities.

breakfast could be a little hotter it has been just warm on the two occasions i've stayed

booked a family room for 1 adult and 3 kids room had a double bed and a single sofa bed

we arrived just at the end but she did everything to sort me and the kids out

) and it was pretty noisy with kids doing what kids do i

there is a restaurant and bar and as a single traveler i felt safe

maintained and clean, secure parking

there is plenty of safe parking at the property

friendly staff, good sized car park, and good wifi breakfast is good too- nothing too fancy, but well cooked,

very clean, spacious, quiet room with friendly and helpful staff who even offered to do our laundry

it could have been a little cleaner in the room and we had no wifi in the room

there were details that were overlooked (no info about the wifi password in the room - had to call reception

the wifi is a constant struggle if required for work use

cocktails in the bar were our favourite

laundry, no room housekeeping, no shaving sockets, overall shortage of sockets for mobiles, pc etc

we decided to stay in our room and order room service as we were unfortunately too tired to try out the facilities

the lack of beer in the small bar (however saying that i didn t use this time)

was clean and modern, lovely spa ,friendly staff and room service and food was lovely

was a leisure centre and full of kids and we wanted to relax in the spa but it was full of men after using the

didn t use any facilities as quick stopover parking was

check in and room service were excellent as was the food.

room service for was excellent

parking could be an issue if the hotel is busy but there are 2 car parks and also can park on the

lovely comfortable bed, dab radio in room, good wifi connection

i loved the bar, it felt like an upmarket central city hotel bar but it was private for residents

for our needs te lounge had a fireplace with a fire and was surrounded by comfy chairs, the bar us open 24/7

good on site parking facilities

had room service breakfast which was very nice

car parking very tight spaces

and laundry bedsheets and towels are on the floor near lift whole

dirty laundry laying everywhere as well as dirty plates (room service) broken lift button (safety

the bar are is very nice and we also had dinner there which was excellent value

wifi was weak

good bar with comfortable seating

cleanliness was poor, used laundry in hallways. room was poor

advice: hide the laundry bins in carpark at all times , it ruined the look on arrival

family room was a little shabby and all the way on the top floor with two kids isn't that convenient

golf is beautiful, food is really tasty, lovely chilled atmosphere really

great breakfast, spa was fantastic, even with snow on the ground we braved the outdoor infinity pool , my second

to our needs of early check in got 3 rooms ready for us guests who were attending a wedding

hotel wifi was not available during breakfast

wifi was too slow restaurant was overpriced not enough plug sockets in the room room too hot needs

wifi needs improving

self service laundry available on weekdays

clean with self-serve laundry to purchase on site

laundry facilities

there are also responsible priced laundry facilities

cheap option for washing and drying laundry

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

comfotable, close to most things in machester,clean,noise free,staff are most welcoming,has wifi also a nice

free wifi and the staff very friendly and free on site parking

service was great, room was clean, resturant food was exceptional both breakfast and dinner, free wifi staff

was very big and clean they offer onsite parking and free wifi and breakfast they agreed to a late check out as

serving window to beer garden from bar was cute

the breakfast was delicious and plentiful, we didn’t have a lunch or evening meal there, but saw some

nice host with excellent bar and restaurant. easy to approach it.

welcoming staff, attention to meeting our needs, great beer and good food, good atmosphere in the bar area,

lovely at atmosphere in the bar with lots of locals

bed, blinds did not cover windows in bedroom allowing light into room, laundry and tray containing waste food

looked out the window and it looked out on to a entry way and loads of bags with rubbish and laundry not a very

only minor issue was that our room was opposite the laundry bins outside which gave us an early morning wake up

first room 428 was very dark and possible noise from laundry area, i asked to change rooms and eventually upgraded

original room we were put in was near the laundry and very noisy but when we asked they moved us and the room

standard rooms are small and down quite run down and busy with laundry carts/rubbish piles corridors

laundry was located next to room in the hall

on a lengthy trip and needed laundry service and this was not available

staff was very helpful, accommodated our early check in request which included club access and breakfast

in at 2am and juan was amazing, he made us feel so welcome and the kids loved their activity packs

noise from amount of people in and out of hotel and staff member in the laundry room woke me up earlier than

we could hear water gushing all night, don t know if we were next to the laundry.

constant noise all night from the kitchen extract system and the laundry below us

there were noises going on all night- possibly from elevator and laundry room close by the room

kids yelling and running around in the hallway

laundry piled up in corridor both days

accessible entrance via the lift the corridor and exit was always blocked by mounds of dirty laundry bags

breakfast was very good

the dinning tables were sticky and the music in the restaurant was like being at an ibiza pool party, not a

the food at the party was very good as was the breakfast

room was right near the outdoor area where laundry is kept, very

directly next to the laundry, constant noise, staff talking laughing chatting every 45 mins between 7pm-9pm

from house keeping staff banging a laundry storage door right next to room

to the laundry company being late in dropping off the towels and bedding for the whole hotel

staff on the desk were really helpful and room service arrived quickly

the bar side closed early if no one on premises, but understandable, other pub, within 500

convenient parking at front of property

free wifi is fairly standard these days and the broadoak does provide free wifi which worked pretty well

accommodation threatening to clamp the vehicle (even though this would be an illegal act) as the parking was

parking was right outside

not sure what laundry detergent you used but it didn't smell very nice unless it was the pillows just need

swimming pool was a bit small

great room; spacious and cool view of the runways. everything clean and room service was good.

free wifi

i was also charged a huge amount of money for a late check out

the room service charge to bring to your room seemed quite expensive in my opinion.

the late check out (1200) (+)for the marathon it was a 5 min walk from the finish the hotel had loads on and

toilet brush, no guide how to use phone in room when trying to call for room service then phone just kept ringing

clean and beautiful, rooms were great and very comfy, 24 hour gym was good too

breakfast was brilliant and the gym was excellent

24 hour room service was unavailable

6 charge on top of price of water to bring water up through room service

a long wait for food due to order not being put through to the kitchen

room service

room was big and spacious, had a small fridge, bathroom was nice. very good small gym

they lost my laundry!! although they will reimburse me the cost of the lost items.

to be lack of amenities for guest, no microwave, no guest laundry besides send away service with a cost

staff for help / advice and wasn t offered anything apart from a tip i could pay 50 to their laundry company

only negative was that you could hear a laundry room clunking away during the day.

keen on the room service food at night

friendly and helpful staff, with free onsite parking

parking, price and comfortable

in the shower, breakfast, dinner, friendliness of staff, corners to sit and do some work, good wifi

lovely staff. nice food. free wifi. pet friendly.

no management at all on site and left to be run by kids

i think it maybe got mixed up with the laundry

lastly,some of the pillows had the damp smell of undried laundry

value for money, modern rooms, free wifi

wifi was patchy at times

location friendly welcoming staff clean room pizza was yummy chicken and mushroom for our room

back only one pillow supplied and of substandard quality the bathroom pod was unclean there was a laundry crate

laundry trolley was in the middle of the corridor for the 3-days stay; room was never cleaned;

given upper floor room where all the laundry is processed - constant noise and chatter outside my door from

room was next to a laundry/store room

breakfast was great. the area is special.

no laundry service, very expensive 3rd party service that replaces it.

i also liked the option of not having housekeeping for 2 nights of our stay to save on laundry and cleaning

room we stayed in was above the laundry room so was very noisy

that there was a laundry service but this was not correct and no washing machines on site

no ironing facilities or laundry

modern, comfortable and quiet room + functional kitchenette + tasty breakfast + on site laundry and gym (with

made it better if there where tv in bedroom and there were no bins to use in the bathrooms or a laundry basket

well fitted out, it was warm and homely well furnished, beds were extremely comfortable and ample laundry

laundry facilities

location, excellent facilities including guest laundry

bar no restaurant no a/c toilets locked due to vagrant drug no microwave to kitchenette

in the room is positioned in weirdly (the light is not meant for one to do some work), the wifi is listed under

very convenient for train station and shopping. lovely staff, nice bar food was very good

were spacious and very clean, we had drinks in the bar which had a great atmosphere, hotel in a great location

small gym

a cleaner who we made contact with confirmed she had been in the room to replace laundry bags

the hotel bar is decently priced especially for town

in the gym, there are a few treadmills, cross trainers, cycling machines and free weights

wifi

wifi in the rooms, breakfast should have more fresh veg available for the money we paid, the iron

there are cooking and laundry facilities, plus a dishwasher

the room is spacious and has mini kitchenette and laundry (perfect for long stay

being able to do laundry in the room made a huge difference

great with soft fluffy large towels kitchen well equipped including dishwasher tablet and laundry powder this

our room has a washing machine so we could do our laundry privately

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception

laundry outside room on arrival - it was 6pm

can hear is large banging all night, then the aircon unit was banging like mad, outside is the laundry room,

a very bad neck the next day, the room was very disappointing and the hotel had piles of dirty laundry in the

dirty laundry outside room on arrival - it was 6pm

it smelled like dogs and it says they have laundry service on booking

be ready for kids screaming all night until 4

a twin room but was a double with a kids fold up chair bed

good wifi and tv

easy check in and out and free wifi in a great location what more could you ask for

great plus being able to do my laundry and dry it in the room itself

great facilities, well designed hotel. big plus was having a laundry in the room

the detergent for the laundry has a very strong scent

organic products and no single use plastics are a bonus as are the large rooms, kitchen and laundry facilities

staff were friendly and room service was very quick too

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

laundry service is provided by an unreliable third party and the hotel is no help when the third

nice gym

they had coloring sheets for the kids to choose from

being phoned at 10.30pm and being visited by room service team regarding payment of meal.

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading

placed in a room next to the laundry/cleaning room which meant at 6:30am constant banging and slamming of doors

noisy with bin or laundry collection at 7am

everything from rooms to customer service outdoor bar , spa facilities

close to the station which was great when arriving late

no room service, but tick shop in room great idea

the bar was classy and friendly; the room was spacious and uber cool; the breakfast was amazing - so

room service breakfast that was ordered was appallingly slow and as this was requested to make a

the room service was not available while i was there, but the receptionist arranged for my deliveroo to

also we were on the second floor and there was a lot of noise pollution from the bar downstairs and from outside

stay 2 nights, cove minshull provide cozy apartment for both or us, we do laundry in unit, safe and warm which

we were to check in at 4pm and when we arrived with the kids at 2:20 the receptionist made a call if the

fully equipped kitchen with cooker, dishwasher, fridge/freezer

there’s secure parking available (extra charge) and early check in and late check out are easy to arrange

the area is not suitable to hang around with kids at late night especially in weekend

they didn t have basic services like umbrellas, laundry bags, etc.

breakfast was included and buffet and continental which set us up nicely for the day

nice friendly staff and great location. very clean spacious room. excellent breakfast

early check in was a big bonus. staff very helpful.

were excellent and allowed an early check in

only one towel so went to reception to ask for a second only to be told there was an issue with laundry facilities

three containers purposefully broken (to avoid people stealing them) no slippers in the room no laundry bag for

t leave laundry trolleys in the corridors all day because wheelchairs and pushchairs etc need to pass and

i really have to mention something i would say i noticed there was no laundry bags in the room

going on in this town in mc and it was very crazy, maybe good for many, but for the family with kids very

laundry in the corridors no toilet paper in toilet sink was blocked toilets/ bathroom wasn t fit

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

not just the room itself, but the hallways as well which were also packed with dirty laundry and don't even

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

friendly and helpful staff, a couple of streets from the train station, friendly bar great value, shared

they have laundry services and early checkin options

the noise in room 126 when the laundry van came in the early hours

good service. great location. nice staff. clean room. nice access to the bar near the lobby.

for early check in on the day even though our room was clearly ready so no additional work for the

left luggage and early check in made life easy when arriving early