free parking and wifi

we were traveling with 2 kids and they were awesome

lovely relaxing stay before our flight the hotel is close to the airport and parking.

location was fantastic for the event we were attending. plenty of parking.

great location to tram...beautiful hotel. fantastic breakfast great choice.

laundry was out of order, couldn't get shower to operate and no one was ever around to ask how to

used laundry/bedding left at

bins which were just opposite the rear entrance and all the time i was there they had stacks of laundry bags

ample car parking spaces, shower was powerful, beds are really comfy and good quality linen

room service not carried out on second day so no clean towels, tea

stinginess - had to ask for room service, had to ask for shampoo, website said laundry service but staff were

also, being able to pay for a late check out on the day was amazing

no weight machines in the gym

had arranged for late check out when i checked in but a member of staff knocked on my door before that time and

great comfortable room, very clean. good choice for breakfast and bar was reasonably priced.

laundry smelt clean and bed was comfortable

we liked the parking, the location, the laundry facilities, the photo facilities.

great, free laundry services also

the only piece of advice would be to supply washing powder etc in the laundry room

has accessible gym and laundry room

even better they have a roof top pitch for the kids to play

facility is very limited without gym and rental service of bicycle.

early check in wasn't an option

facilities for families are excellent, the football pitch at the top of the hotel is perfect for kids and older

free mini bar football pitch on top floor hit with the kids easy walk to town and stadium

car park with laundry trucks early in the morning

in reality we were on the first floor overlooking the car park on laundry collection day

was perfect; the room was a bit tight with two kids

sofa bed was a bit uncomfortable but probably suit younger kids.

room was warm and comfortable and breakfast bar was very well stocked with good quality food

had a couple of little winges: you said you would only take the towels away for laundry if we left them on the

clean room, comfy bed, great breakfast

room service breakfast excellent

our booking was delivered spot-on the location for the lowry was the best and the staff in the bar and restaurant

aloowed late check out as waiting to collect our items from the lowry from our weddimg reception

the wardrobe had just one shelf which had laundry bags & an iron on

no slippers also, laundry was expensive, location little far from

the free wifi works and my room are always clean and tidy, including the bathroom

the bed was not comfortable. the tv was not working for the kids.

thank you for the tips on where to take the kids to kill time before the salford match

i was able to order from the full menu for room service, even though it was fairly late when i got there

we took a drink in the bar / sitting room area before heading out to dinner

50 for hadrians still water in the mini bar is excessive and it wasnt clear there was an option to fill the

wifi was very poor, didn t work in our room. not enough car parking, had to park on the road.

decor, parking not a problem, clean, staff lovely, room was perfect, shower was excellent and the bed was

we also ate in the bar on our arrival evening which was so nice after the long drive from the south coast and

parking very easy

noisy with kids running up and down stairs and people coming back early in the morning and being really noisy

free wifi throughout was very good (strong signal everywhere)

parking was very tight ........

i can only presume was a laundry delivery as it sounded like metal cages rattling very early in the morning

ud83dude29 the noise banging the laundry baskets

it was located next to the laundry room and the delivery doors outside

given a room with an unclean bathroom with towels on the floor and dirty laundry when we came to the room at 1

excellent food from room service

not sure what laundry detergent you used but it didn't smell very nice unless it was the pillows just need

great location for terminal 2 and the spa facilities were also good.

room service available until 21

wifi could be improved, it was slow and could not watch what i wanted.

unbelievably perfect for flying with kids and bags; rent a car, train to manchester city and flight steps away

room was right near the outdoor area where laundry is kept, very

to the laundry company being late in dropping off the towels and bedding for the whole hotel

directly next to the laundry, constant noise, staff talking laughing chatting every 45 mins between 7pm-9pm

from house keeping staff banging a laundry storage door right next to room

staff on arrival and the warm cookies were an added bonus for tired kids

laundry, no room housekeeping, no shaving sockets, overall shortage of sockets for mobiles, pc etc

easy parking and access too swimming pool

free parking, offered late check out

facilities are excellent. the best hotel gym

great gym

up at 5am by laundry delivery truck then again at 6am by food delivery truck

lifts to all floors and there was a bar downstairs to watch tv and have a drink

location a bit out of the way. breakfast a bit expensive. especially with two kids.

were only staying one night, but we chose this hotel because of its parking facilities and 24/7 room service

it's all a bit too modern for me but i'm sure some of you kids will love it

noise from amount of people in and out of hotel and staff member in the laundry room woke me up earlier than

constant noise all night from the kitchen extract system and the laundry below us

there were noises going on all night- possibly from elevator and laundry room close by the room

we could hear water gushing all night, don t know if we were next to the laundry.

there were problems with the wifi while we were there unfortunately.

laundry was located next to room in the hall

standard rooms are small and down quite run down and busy with laundry carts/rubbish piles corridors

on a lengthy trip and needed laundry service and this was not available

very difficult having to pull 4 cases of luggage and 2 kids

quite well equipped gym

were a little tired and in need of attention there was no air con in the room there were no laundry bags so

location to center,gym and pool was really good

location, comfortable room, nice & welcoming bar area

very welcoming and helpful staff. great breakfast, ideal location and very pet friendly.

wifi was poor in the room, and the smell of cannabis from the next room.

immaculate condition, enjoy the gym facility too

breakfast was excellent, so much choice , and again, the restaurant staff were very polite and

we also had access to the gym which gets cleaned every use and there were sanitising wipes and hand sanitiser

the breakfast is amazing

modern - great breakfast and fast wifi. bed was super comfy

give wifi details on checking in.

late check out at 12 standard is great

the late check out that cost of 10 per hour the restaurant food could be better

lots of space good for kids

conditioning was also a bonus and meant i could get the room exactly how i wanted it :) also the room service

laundry. smell of detergent in the clothes.

laundry

the facilities were an added bonus, with a decent gym, good sized pool, sauna and steam room

concierge too care of everything from the very first moment to booking in, to cloud 23, to the room service guy

parking facilities the food great room service and spa excellent also the room and staff great brilliant view

clean with self-serve laundry to purchase on site

there are also responsible priced laundry facilities

laundry facilities

self service laundry available on weekdays

cheap option for washing and drying laundry

the laundry was plentiful and very clean

there's room service (although i haven't used it yet), the location is ideal with sainsburys and tesco just

staff were very welcoming and helped with an early check in because they had rooms ready

city of manchester, which is not the hotel’s fault but a thing to consider when traveling with kids

hotel in a good location for spinningfields, nice bar area, good sized room and a great breakfast

a laundry delivery arrived at 5am on bank holiday monday and i was woken by the noise of the crates

close to the laundry room, early mornings were a bit noisy

our room was near the back where all the laundry trucks are and they were being rolled around and moved very

being woken at 445am by laundry vehicle clattering roll pallets right outside out bedroom

laundry service done during our 3 night stay (the cleaning staff were super friendly but over

that there was a laundry service but this was not correct and no washing machines on site

room we stayed in was above the laundry room so was very noisy

no ironing facilities or laundry

no laundry service, very expensive 3rd party service that replaces it.

central location,cleanliness, comfortable bed and clean laundry.

to main city centre, lift, laundry, drying rack in bathroom and other useful amenities like iron, ironing board

laundry, big room, free coffee in the lobby, a kettle in the room, large shower cabin, very

for a room at the back of the building, was put in a deluxe room at the side overlooking laundry bins and

fantastic free laundry in the basement (buy wash tablets at reception) and tumble driers

free laundry and big room

a very bad neck the next day, the room was very disappointing and the hotel had piles of dirty laundry in the

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception

can hear is large banging all night, then the aircon unit was banging like mad, outside is the laundry room,

laundry outside room on arrival - it was 6pm

dirty laundry outside room on arrival - it was 6pm

have met with the morning manger hannah and explained her the situation which she said it s the laundry firm

booked a family room as we were 2 adults and 2 kids staying in the room, and as breakfast was dropped off at

quite a sterile environment if travelling with kids. no mattress provided for the travel cot

very expensive breakfast. late night pizza for kids through room service inedible and expensive.

the spa (pool) so relaxing and wonderful

the cleaner managed to throw my swimshorts out with laundry and i am still yet to receive them

dropped my laundry within 5 min at 1:30 am because i called to check for the eta, and it was actually ready

mega friendly, the hotel was mega clean, the room was exceptional and even got early check and late check out

the bar and restaurant onsite have a really nice

beautiful decor, exceptional staff, great bar and restaurant!

finished the shower gel, you have to ask from them because they will not provide during the daily room service

the first day i tried to call to ask for a wifi password but just the voice-mail was available

service was great, room was clean, resturant food was exceptional both breakfast and dinner, free wifi staff

was very big and clean they offer onsite parking and free wifi and breakfast they agreed to a late check out as

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

dirty laundry carts constantly in hall by lifts

laundry, weak wifi, noisy, and with some drunken and drugged people, some even vomit at the

night stay, 1st night we were disturbed by the drunk public and bottle banks, plus the laundry collected 6

clearly an extra pound or two spent on the linen, and a good laundry service in use

thankfully i am not allergic to dogs but they should have an option for a non pet room

room was next to a laundry/store room

given upper floor room where all the laundry is processed - constant noise and chatter outside my door from

back only one pillow supplied and of substandard quality the bathroom pod was unclean there was a laundry crate

laundry trolley was in the middle of the corridor for the 3-days stay; room was never cleaned;

in my opinion the best hotel in birmingham with a great late check out policy

the room is spacious and has mini kitchenette and laundry (perfect for long stay

the site had laundry which was a big bonus, and it was free

being able to do laundry in the room made a huge difference

room was on the ground floor near reception and the laundry room, it was really really noisy

you would need for a longer stay especially if you didnt want to eat out all time or do laundry

they didn t have basic services like umbrellas, laundry bags, etc.

clean rooms and breakfast excellent

the location was perfect for my itinerary, the staff were friendly and welcoming, the free wifi was surprisingly

wifi didn't reach my room, could connect in hallway and reception etc

the lasagne i had from room service was cold and chewy :(

i think it maybe got mixed up with the laundry

lastly,some of the pillows had the damp smell of undried laundry

room service was efficient, and food was lovely and hot

loved the garden bar with the outdoor space

bar prices not too silly

decoration and style of the room was beautiful, the bar down stairs and bar/restaurant upstairs

erm, room service could be enhanced?

i thank the lady behind the counter on new year s day- who helped us give an early check in once was a room

excellent location fabulous restaurant and bar (the one at the top of the hotel)

free room upgrade was very kids and room was lovely

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

we came after spending a week at the lake district so had 2 bags of laundry

junior suite was spacious, clean and aesthetically pleasing

room service breakfast was amazing

gym was a bit messy

t leave laundry trolleys in the corridors all day because wheelchairs and pushchairs etc need to pass and

i really have to mention something i would say i noticed there was no laundry bags in the room

only one towel so went to reception to ask for a second only to be told there was an issue with laundry facilities

three containers purposefully broken (to avoid people stealing them) no slippers in the room no laundry bag for

did seem very pricey but wanted to make it a special night for my partner so i opted for the rose petals and a

it smelled like dogs and it says they have laundry service on booking

wifi connection was not clear.

good wifi and tv

wifi broken. broken door look replaced with a door chain only.

didn't work, due to somebody stealing the cable from the tv, plus wifi was down in room, but did get offered a

the rooftop pool was incredible!

infinity pool was a highlight as was the very large bed

no room service after 10pm

the extras such as the infinity pool, and use of the gym were excellent

the gym is absolutely brilliant

the detergent for the laundry has a very strong scent

great plus being able to do my laundry and dry it in the room itself

organic products and no single use plastics are a bonus as are the large rooms, kitchen and laundry facilities

great facilities, well designed hotel. big plus was having a laundry in the room

beautiful design comfortable furniture well equipped kitchen

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

staff, wifi and breakfast

room service at 2am was great, but slightly pricy.

i had requested for the rose petal turndown which were not on the bed when we entered the room

said she would speak to the manager and when we eventually got to the room it was a lot of rose petals, not