linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

sadly wifi wasn't working, no fault of theirs but wasn't fixed during the stay

early check in

parking on sight helpful

we stayed with our kids and they provided adjoining / interconnecting rooms as requested

with a communal kitchen with cooker, fridge freezer, and microwave

everything was fine. comfy beds, large kitchen, equipment, everything perfect

car parking isn't secure

beds in room 3 need replacing both where uncomfortable plus not really the best for parking if ur in a large

value, use of shared kitchen, spot on if you don't mind sharing a bathroom, 25 mins taxi to gig at john smiths

all the laundry was very

excellent warm welcome. staff very attentive. decent food and pleasant bar with social area.

good choice and value for breakfast

very clean, enjoyed the breakfast....and comfortable facilities.

lovely staff, super clean rooms, comfy bed, great bar area and amazing value for money

large amounts of dirty laundry piled up in the stairwells

location very central to all local amenities plenty of selection on breakfast

we booked a sofa bed for the kids but it wasn't made up when we arrived

room service missed us one day

wifi was not good - there is a known problem which is being fixed and to be fair we were warned

free wifi

wifi did not work very well

lots of parking

receptionist tried to resolve by refund of early check in fee

just a quick stop off whilst travelling up to scotland with the kids

used the wifi in the hotel so can not say how good it was

nice atmosphere in the bar and restaurant. food was delicious. friendly staff.

comfy, friendly, nice bar area and good value for money.

great breakfast nicely cooked and presented

breakfast was good, lot of options

i arrived to heaps of laundry piled up next to my room, though it was moved

we had an excellent stay and the room service and the facilities were great !

it s a shame the pool isn t bigger but it s lovely to have dip

spa is fab and i had a gorgeous full body massage

the food was lovely, rooms were clean and tidy and the pool & gym were valve for money

first room we were given had a view of a flat roof, and a large laundry store

the view from the room which looked out over the roof and bins/laundry.

room was over delivery / kitchens / laundry - noisy, noisy, noisy!

were given a room above the laundry & bottle bins

no laundry service at the hotel, which is surprising as there are sports facilities featured

due to the warm weather people had their doors wedged opened and there were bags of rubbish and laundry lying

hospital and we wanted a hotel away from leeds city centre away from all the noise and costly car parking fees

parking is a nightmare

only had 24 hr access to free wifi when booked for 2 days.

had a very long wait just for a bar drink

my room was very comfortable with a great view and breakfast was excellent, shame the bar was so quiet

good parking limited options on the evening menu (christmas menu only)

nothing apart from more seating in the bar area although may prove difficult

lack of staff for room service

couldn't get hold of reception for room service saturday night!!

poor room service (issue resolved by assistant manager) and poor waitress service at breakfast

wifi connection and mobile reception were shockingly bad

loved the bar and restaurant and the very glitzy foyer.

large wedding party with kids and adults running around until midnight banging doors, screaming and shouting

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

breakfast and room service fantastic

great breakfast and i used the small gym which was well equiped.

food ordered from room service came quick and was nice

has a small gym but has all new equipment

the beds was super comfy and the room smelt of fresh laundry

it would of nice if there'd of been bar or snack bar.

breakfast was really good, lots of choice & everything cooked to perfection, i had poached eggs &

clean , tidy and say parking

good parking

the staff and location and breakfast

great value for money, pet friendly, very clean and great location.

wifi was practically non-existent.

the juice at the breakfast bar was hidden round a corner so it was difficult to find haha

no room service for food

room is next to the laundry -the room vibrated when the washing machines where running -through the

internet wifi was poor and needs looking at especially in the rooms.

breakfast very good

free parking

our breakfast the next morning was excellent too, with first class service and the best breakfast we

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

location, views, facilities near by, sky bar, restaurant, excellent service, room

ordered room service which was really nice, even order a takeout

especially i appreciated early check in by kind staff after red eye flight

if i had a complaint it would be that there's no free wifi

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

location, staff, comfortable, f&b, laundry facility

laundry room, decent gym

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

there is a restaurant on site and laundry services

wifi coverage wasn t so great

with having 2 kids don't normally get one

decent gym facilities for a city hotel

the leisure facilities and gym were great

nice refurb family suite room was perfect with sliding doors to separate mum and dad from kids.

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

we arrived in the morning and were positively surprised to be offered early check in despite not having booked

beds were very comfortable! room service was fast.

bar is open late with a good selection of drinks, huge car-park nearby

poor wifi unacceptable, poor and odd.

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

wifi is poor

being done right outside the bar area - was having a meeting and couldn't hear ourselves talk but realise this

staff friendly, room comfortable and clean , the room service food & breakfast was delicious

night stay, upgraded to a bigger room, easy wifi connection, shower worked fine, tv etc

i didn't hear anyone else in their rooms and i even ordered drinks from the bar via room service and it arrived

breakfast and room

breakfast was over complicated

good breakfast, nice bar area

excellent breakfast

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

pet friendly although we had to ask twice for a water bowl and didn't get it. :(

i enjoyed the food and social aspect of the bar area

which i was worried wasn't child friendly; but they were and the staff were great with the kids and getting us

car parking, no laundry,

no laundry service.

beautiful room location excellent didn't have breakfast to expensive

comfy bed and really delicious breakfast, especially seeing as we could order vegetarian sausages

gym was locked early in the motning

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

very expensive laundry services

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

we arrived 3 hours early, but got a free early check in as the room was ready which was a lovely bonus

hotel was well located, rooms were spacious,staff friendly and helpful.. breakfast was brilliant

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

we paid extra for the all inclusive breakfast and it was lovely, nicest inclusive breakfast i ve had

good spa faciltys

bedroom roomy good wifi comfy beds nice bathroom facilities.

gym and pool were great addition room was clean and spacious and

staff friendly and breakfast was lovely x

breakfast was well stocked, good quality, relaxing, not rushed and the breakfast / bar area is very aesthetically

had to do a conference call from my laptop in the room and the wifi dropped 4/5 times, and alas my hot spot

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

your team are, how close you are to the station (but far enough away from all the noise) and the room service

wifi did not operate well in my room.

the 10 i did get a massive room which was really nice, they did say there might be noise from kids etc, but

room service for food after 10

laundry on floor in corridors this should be put directly into skips not on carpets high infection

it was free parking and breakfast was nice

a complimentary drink at the bar was a fantastic gesture

so helpful and friendly staff ud83dude0dmy kids were sad that we need to go home

we asked for late check out; again this was no problem

when went to room was full of laundry bags ,and dirty laundry on our floor in

no laundry in it

if you're looking for a romantic getaway and recharge on sleep away from kids, this is not the place

fast room service we ordered 2 pizzas freshley made tasted amazing

arrival my booking for an early check in was not on system

no cooking allowed no microwave no laundry no iron box

no laundry, definitely a problem for people planning for long stay.

laundry service is inconvenient

love the late check out!

early check in ,polite staff

not thinking early check in would not be possible leighton kindly said he would tried his best and came back

breakfast, bar open, very friendly and helpful staff, room was totally fine, bathroom clean, wifi decent

breakfast was fine, self-service and great for kids.

great staff and breakfast

kids liked nutella with breakfast

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

room service menu was not available 24hrs - some meals were but others not, including the kids menu, which was

staff were excellent, the hotel has a great location, the bar / restaurant had a great atmosphere and i was able

great central location, lovely helpful staff. nice sized room, excellent wifi.

about the noise from the two rooms down from me; a family split between two rooms and the kids (teenagers) were

warm and convenient for theatres shops etc and a good well equipped gym

great breakfast, plenty of choice

located with easy access to the town centre, bar open late, clean, warm and

our kids even said the nutella tasted bland

superb vale for money with a great selection of hot and cold items at breakfast

5 hrs to check in as no laundry available

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves

room size. peace and quiet. bar and food availability. 12pm checkout. friendly staff.

the bar and other sundries could have been slightly cheaper

we ordered room service and excellent service again would certainly

wifi password didn t work, wasn t in room enough to be a problem

wifi in our 3rd floor room was very 'hit and miss'

tiny thing, the wifi connection was a bit of guess work given the signs in the rooms and the details on the

friendly staff, breakfast included in very good price, comfy beds and room, great shower and great location

ordered room service, served a bottle of red win in a bucket full of ice

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

good room service

buffet breakfast was fantastic

close to huddersfield centre. great ev charging facility

plenty of car parking spaces at the hotel

comfy room, wifi worked well

is no place to sit and have a drink or a coffee in the hotel and no food via room service which was unexpected

the only thing i can grumble at is that i like room service & this hotel didn t provide it

clean room, nice staff, good wifi

breakfast was good, but selection was a bit minimal

hotel breakfast was lovely rooms were spot on and the use of the spa next door was an added bonus

awesome breakfast, clean room, friendly staff

comfy room, clean and good choices for breakfast

the free use of the spa next door is a fantastic perk

staff, great meal choice at dinner, the room had a comfy bed, great power shower, brilliant free wifi, loads of

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

quite a lot of noise from bar, other guests & laundry room

the room was right under the laundry room, at the back, past the

the staff must have been using the laundry room which was above our room

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

wifi is fine

it clear where we could park round the back of the hotel - we were confused which part of the parking area might

free parking

free wifi and on-site parking

we appreciated the free parking

particular praise to laundry service - super soft towels

access to the rear parking to the left hand side of the building is very narrow however is alternative access

full of screaming women and kids, and other vagrant looking

also there is no shops near or room service so need to get snacks in

clean room with good wifi connection

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

due to all the stairs we ended ordered room service

room for 3 adults even though the single bed was for kids.

very helpful and went out of her way to help me park car directing me to the additional parking opposite - good

00 and room next to outside bins and laundry and beer barrels with staff smoking down so had to close windows

breakfast was delicious and staff

convenient location with ev charging

amy the breakfast waitress was wonderful

food was excellent - both evening meal and breakfast

to pay extra for use of spa and car park ( though we always spend enough in the bar for it to be deducted

restaurant was full so was advised to use room service, they didn t answer so had to use uber

cellular reception and wifi, it's so important for business users.

room was very spacious very clean. all staff bar reception and spa were excellent.

we also had room service, which was excellent and arrived quickly

there was piles of dirty laundry all down the corridors, everything was old and decrepit, the room was dark

the noise of someone wheeling laundry outside the room early

a little far from reception and there was no wifi available in this room no matter what we did

reasonable price. clean. friendly staff. plenty of car parking.

no signal for telephone or wifi