staff who were extremely helpful and friendly (use of iron/ironing board, a complimentary laundry wash)

- better quality for late risers and no laundry cart being emptied/filled in the restaurant next to where i was

the laundry chap was so loud with his cages

food was good. location was good. wifi was solid.

the bar and restaurant was great

a nice quiet village location, plenty of parking, a wonderful courtyard for sitting out with a garden behind

parking was easy too - and there were chargers so we needn't have worried

friendly and excellent food & bar menu

there's only just enough car parking.

food served was delicious, the evening meal menu didn't match the choice or value of the generous breakfast

lack of phone signal and wifi only worked occasionally in the reception area.

difficult to pick anything out - the only thing perhaps were the bar menu choices that were also on offer in

the dining room was beautiful and very cosy because of the large open lit fireplace, but everywhere else no

location was perfect, very pet friendly with a lovely field for dog walks

excellent breakfast, lovely four poster bed, very happy.

comfortable room and good wifi service

the wifi did not work very well in our room

view room and all it was, was just a view of an overgrown field and also the price's at the bar were very

the food is excellent and service great, told them wifi was dubious and sorted it straight away

free parking

the suite we had was very cosy but with plenty of room for our stay - the kitchen area was very useful for us

wifi in our corner room was not great but we

room service shockingly poor

disabled access is good on the ground floor, gardens and parking, and as the hotel does not have a lift due to

the room service could have been better

the breakfast tables were perfectly clean but the surface felt slightly sticky

it’s a good bar to meet friendly locals

girl wàs anxious to close the bar early one night at around 10pm

really helpfull staff. very polite. friendly. good breakfast. good service.

the breakfast and food in the bar was excellent

lovely food in the bar and upper deck

breakfast was excellent as was the evening meal

they had a restaurant, bar and cafe on site

the mushrooms on toast for breakfast were sublime

well situated close to tintern abbey, nice garden, easy parking, good food

was amazing staff were apologetic about bedding and changed this straight away - problem with the laundry

staff were very welcoming and friendly - keeping the bar open, serving us drinks and nibbles to our table until

very nice comfort wonderful staff food excellent bar good

locals were very friendly restaurant was in the bar area food was very

there is ample parking outside a lovely enclosed gravel courtyard leading to beautiful, clean and cozy rooms

everything met our expectations and it was easy to find with lots of parking available

exceptional breakfast

we were welcomed immediately at the bar and ordered our drinks, sat in a beautifully throughout garden

spacious well lit car parking

breakfast was absolutely fantastic

a delicious breakfast was served and i had just what i wanted

loads of parking, clean, warm& comfy room. gorgeous english breakfast. lovely host

late check out time was good and the staff were very helpful

by very friendly staff who had been accommodating of an early check in as we were attending a wedding

fresh english breakfast was made each morning

the bed was really comfortable, and the breakfast was superb

friendly staff. good breakfast. spacious, clean room.

good wifi, tea & coffee in room

great location, clean and comfy, breakfast was superb, choice was great, freshness and again the lady was so

great breakfast!

wifi was fine

booked 2 rooms and the family room number 9 had a see through blind and no curtain so the kids were awake at

only bad point really is the limited parking, but there's not really anything they can do about that

was very clean and nicely decorated, the staff was very friendly and helpful, and the on-site parking was very

weekend stay at beaufort hotel the staff were brill, hospitality was great with ricky behind the bar annie, lucy

bar shut at 10pm considering it was new year s eve , apparently due to some party in village, but

upgraded to a suite and the accommodation was excellent; bed comfortable, vegetarian breakfast generous and good

the wifi not good so watching anything not directly from the aerial was very frustrating

breakfast in room an excellent idea for those wishing to leave early, as i did

ample parking

the dinner was of a very high standard and breakfast was great

only thing was that food service was a bit slow between courses and at breakfast

the english breakfast was lovely by the fireplace

also for bar food the portions are way too small, like a side of broccoli they bring 4 little tips of very

were taken on a short tour of the internal facilities to show us where the dining rooms, lounge, bar and gardens

the wifi and no service for phones ect as cldnt keep in contact with our children

pressure of the shower was high (see other comments about the shower) the wifi worked - which was useful because

parking was plentiful and convenient

from the owners, beautiful location with a stunning view, clean, comfortable rooms, a snug bar with a wood burner

the bar had a good beer and the food was great

the carpets were filthy, the place smelled, the laundry was dirty and the plumbing was impossible it was

also my room service order was left out as per instruction but they didn't pick it up meaning i missed

the young man who served us on arrival in the bar was brilliant, a shame we didn't get his name

pet friendly

pet friendly and very nice to roam around the grounds with the dog

and the hosts provided a laundry service which was really handy for us

free parking too

parking was well designated, and even when returning late there was still a space

saves money for those away with kids

it was the perfect location for the town centre and for a private party we were attending, with parking

had a room next to where the laundry was delivered and it was a bit noisy on occasion

pool and leisure facilities were great

the spa is so relaxing and the gym had a lot of machines on offer

sign in for wifi and pay for parking via app and i had an attempted fraud on my credit card which thankfully

the spa is so relaxing and the gym had a lot of machines on offer

register this until i sniffed the other towels and discovered it wasn't an unpleasant smelling laundry detergent

check out was at 11am, however room service knocked the door at 10

kids (3 and 5) absolutely loved the breakfast it had everything they needed

i did have breakfast which was good but could have been warmer

only thing i would complain about is the bar menu wasn't in a very prominent position, only noticed it when we

when departing the room in the morning nearly tripped over laundry that was right outside our door that have

the wifi worked well

and the swimming pool was the main reason we booked

unsupervised kids in pool, wete running riot

turn off the light when having my bath as the fan was very loud and stopped me from relaxing, the wifi did not

spa bath needs updating looking tired and several jets not working

were incredibly friendly and first class food, we had breakfast and decided to have evening meal both nights

used as a base for a golf trip was in a good location for access to m4

everything but breakfast could ve been better

clean, friendly staff, nice bar area and food.

room clean, beds really comfy. nice shower. the swimming pool and spa were great.

great gym with a good variety of equipment compared to most hotels i've stayed at, also the pool and spa

cosy and relaxing room, the restaurant s chef food, the baby cot, the pool and the friendly and welcoming

perfect hotel for kids beautiful swimming pool and they served drinks in the pool

pool area clean & modern with lovely loungers etc

i ordered room service for my evening meal which was presented well and delicious, albeit that the tap water

wifi was a bit jumpy at first but worked well

the wifi isn't great in the room i was in

phone did not work in room for room service

lovely and great with the kids and it made us feel welcomed

heating noisy , floor boards in room and corridor loose and noisy , noise from kitchen and laundry staff,

had a view of the bins at the back, and i was awoken at 7am to the laundry cages being dragged past

view overlooking water tank and laundry area was not the best

view from room was awful, a load of laundry trolleys

room wasn't as booked and outside room was laundry bins and noisy

wifi was excellent

also some of the other guests being noisy in bar etc

superb breakfast with great little touches, wish we had booked for evening meal

lovely hotel with parking, on a 1st come basis, beautiful room and lovely breakfast.

parking no problem and bedroom very comfortable

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

brilliant room service. staff very polite and friendly. highly recommended

great gym, pool and hot tub

the staff was very polite and my kids both loved it

she was great with kids and made the experience after being so helpful

room too close to laundry room

like being kept awake by the banging of the door as i was next to the cleaning/laundry room

laundry facilities in the room

being next door to the on site laundry room. it was really loud.

air con free parking not booking spa a week beforej

perfect live entertainment bar area clean friendly staff

the room / bed shower was very good. room service was quick. the food was top class.

christine at breakfast this morning couldn t do enough for us, very friendly, a credit to the staff team

expensive restaurant and parking. tv in room not connected breakfast not included slow wifi

wifi was a little slow

room service was very fast and the food was amazing

we ll located, with free parking

fast internet wifi

good bathroom and wifi

beautiful breakfast and ate in the restaurant on the first evening where food was of a really good

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

didn t provide bath robes, laundry bags or hand cream in the rooms

coffee, mini bar, laundry etc

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

there was a shuttle that was able to take us from the carpark to the hotel enterance,

an amazing weekend loved using the gym and pool made so much difference to have these

was not informed the swimming pool was closed, the pool was the main reason i booked this hotel

the only down side was trying to open the wifi but one if the staff helped

lovely swimming pool and gym,i don't use gym though too old

nice big breakfast & kids eat free, staff are always pleasant & helpful.

no view just backed on to staffs shed/ laundry room

beautiful grounds, however room was very dated and very standard, outside our room there was the laundry room

price for a guest to use the gym

for three of us it worked about £80 extra, for 1,5h (because of strict slots when kids can use the pool)

the spa & pool options were great

excellent room service

breakfast, great pool and leisure facilities

enjoyed access to the facilities on offer such as the pool spa and the shuttles to the rafters restaurant

hotel is amazing, the jacuzzi, the swimming pool, the breakfast and decorations absolutely amazing

i got a ride evry day across the golf course to the place where i was working with their hotel shuttle bus so

noise from laundry (?) at night, low level but continuous dog poo bin needed

room must be above the laundry woken both nights as washing machine noise on a fast spin

the telephone didn't work so couldn't order room service as

location is close to 2 major golf centers

manor which has bigger rooms, a far more extensive breakfast menu and a long list of amenities (pool etc