wifi could be better

exceptional customer service in hotel/ bar and dining

loads of parking, although i was walking the canal

good car parking, quiet location, friendly staff. room very comfortable.

10/10 breakfast

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

the gym and pool

comfy bed, great wifi, good breakfast

disappointing especially for the kids

fab bar service, highly recommend bennett's for evening meal

we're able to accommodate our request of early check in which enhanced our stay even more

abit dated don t get why it s b/w plus room 20 is right next to the laundry room so we could here the dryers

they do have room service available if you are desperate though but everything is very expensive

ev charging points available which were reserved with cones

friendly staff...parking and nice room

poor quality of sandwich ordered at bar (as room service provision) very expensive for a very very basic sandwich

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

was no iron in the room/available though there was a laundry service(have to pay for)

i wanted to do some personal laundry but was not able to. but i coped!

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

i don't understand why the charge is per night when no extra laundry or cleaning is needed after the first night

bathroom no shower gel. lucky i brought some. no laundry service. i will know next time.

wifi kept crashing but free so not a problem would of liked soap/shampoo dispenser rather than

location, nice big room with all you could need including mini bar and even a teapot

nice and quiet. parking, well decorated, helpful staff and great value

the breakfast was amazing & catered well with me being a coeliac

bar sadly isn't open, although it wasn't a big issue it would have been nice to just grab a drink

hotel is in a great location just off the main road through town, it has parking on site, the breakfasts were

very welcoming and very clean .brilliant breakfast x

the wifi signal was weak and kept dropping out.

was a scruffy filthy place it s nothing like it s advertised it has no laundry facilities or pool or sauna

on my arrival when i was parking my car some old lady that dose the laundry was very rude shouting and telling

easy to get to from home and lovely pool for a spa break

the pool jaccuzzi etc closed at 4

we used the spa for the first time and we were impressed with it

also the maids were doing laundry in the afternoon while i was trying to make up for lost sleep during the

the staff were fantastic rooms were huge , lovely bed free wifi

wifi signal dipped in and out on the fourth floor

room little dark lot's of kids outside hotel in park at night could be very noisy

room little dark lot's of kids outside hotel in park at night could be very noisy

room was really to hot as above the laundry

1 thing that would improve our stay if the bar could open slightly earlier, when you have been out most of day

,,also was a bit noisy as kids attending a gathering were running up and down corridor

entertainment was good and a well stocked bar was effortlessly tended by vicki

room service broken shower slider

bedding/laundry still could be better

for incidentals so every extra charge had to be paid for on the spot: bar drinks, lunch, dinner, laundry, etc

hotel full of golfers with large bags so very limited space

clean beds and bathroom. well located for our golf and dining. friendly and helpful staff.

the location was perfect. rooms, staff and breakfast all very good.

woken up at 7am on the sunday morning by the linen laundry company dragging trollies across the car park and

liked everything about the whole stay from the room to the spa facilities and the fab breakfast

loved everything about it. food amazing, room lovely, staff so nice, spa perfect.

the spa the staff the bar the golf

hard to place room service orders via room service number.

having to make own beds bar shutting at 8

and cheerful will definitely return the young girl who works in the adventure land and behind bar of a night

enough staff - average queue at bar >10 minutes, not enough knowledge within the staff

the bar restaurant was poor we walked in to get asked how many of us there was and got charged 22

staff at bar just stood talking in day as we waited 30mins to be served

no laundry facility the shower didn't have a door/ curtain room 212

very comfortable room with tv and easy access to wifi

after a long day and just wanted a shower and something to eat but discovered they don t do room service

spa facility and friendly staff

were really helpful, they couldn't offer room service for my dinner but my meal was all sealed up in reception

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

wonderful they could accommodate an early check in for us too

lots of parking

breakfast too early

lovely bar area for evening chat and drink

easy to find and good parking for a van

would have been nice if the bar did food

rooms were very spacious beds were very comfortable large tv in room free parking

the very friendly staff, location and free parking.

the bar is bottled beers and wine

leisure centre was amazing, the afternoon tea delicious as was breakfast

we were upgraded to a room overlooking the golf course

i had a massage and facial at the spa which was fabulous

service, very good and reasonably priced food, marvelous view and location, beneficial use of spa/gym facilities

the wifi wasnt great in my room.

when we left our room we found multiple bags of laundry piled against our door

room was spacious with great facilities with a separate laundry ingredients and huge bathroom

parking is limited, especially when there's a wedding or event on

room/breakfast

excellent breakfast and location. love this hotel stayed many times.

a little breakfast bag in the morning was just perfect to get you going ud83dude0a will use this place again

breakfast bag was great

nice little breakfast bag left outside our room

the breakfast is always the same , no variant

bag breakfast is always the same every morning

late night bar, we are used to staying in large hotels with late bar service, however due to location of the

excellent breakfast, absolutely delicious

delicious breakfast very good hosts comfy bed beautiful room

also the breakfast was probably one of the best i've ever had in all my years of stopping at hotels,

exceptional hospitality from the owners and the breakfast was first class ud83dudc4c

convenient access to liverpool, free parking, and very affordable rooms

everything was tidy, plenty of spaces for parking, nice bathroom

rooms don't match price paid but i would stay again because you are pet friendly, the food was amazing and

the room was noisy as it overlooked the bar/restaurant/kids play area

the hotel staff were very helpful for our early check in .

the laundry service was very poor had to go and get clean towels myself

the spa facilities were small & could do with a refurbishment,, funds permitting.

great location and plenty of free parking

it was easy to book with the spa to use the facilities, although it was very crowded due to its small size

swimming pool, jacuzzi and sauna were lovely

of bags of laundry outside the room both on arrival and departure

rooms and laundry spotless

downside was the shower and bath etc were just a little outdated, there was a few laundry bags outside our room

staff were lovely. hotel and room clean. had lunch and breakfast and both were lovely.

room service was very good and reasonably priced

no reception to receive calls from my mobile. no room service

liked the nice bright room and style of the hotel. breakfast was good

everything was better than we actually expected .... room, bed, breakfast, bar and staff,

and continental breakfast was excellent lots of choice nice pub/restaurant next door and ample parking

found bar prices expensive

really clean and great location. bed comfy and wifi was ok.

the apartments are spotless and the kitchen is brilliant - everything you need with lovely touches such as the

the bed huge and we even had a separate kitchen which was immaculate

incredibly nice room, good bathroom and a small kitchen

everything! especially the breakfast and small kitchen facilities.

we left some laundry behind and the reception staff kindly packaged it up for us and posted it on

3 as had a child but the room didn t have a 3rd bed & the y couldn t get access to a bed as room service

plenty of parking

villa was lovely, the room was nice, lots of outside space for drinks, easy parking, and excellent food

everything about it, perhaps an area indoors for pet owners to eat may be an advantage but overall

fab breakfast and pool and spa facilities were excellent. room was great real value for money

a few sun beds in the spa wouldn t go amiss if you were going to spend a whole day there

great experience amazing restaurant with the best breakfast ever according to my daughter the kids loved everything

great breakfast and gym

all of the staff were helpful and friendly and made a fuss of the kids

and shouting when confronted about his bahaviour he started lying , there was a machine i think a laundry working

no alternative like packed breakfast or room service

wifi was good, a few times it wasn't available

has parking

good room service

amazing breakfast

location central, plenty of parking and rooms nice.

loved location and the size , quality of the room ,pool and facilities excellent

wonderful room, comfy large bed,excellent breakfast

breakfast and dinner excellent

spa facilities are great too and the location is so peaceful and quiet

the late night room service menu could have a bigger variety

there s a bar and restaurant and the bar area is great for sitting in

great amenities, great food in the bar area

the romance package and when we got to the room there was a cheap bottle of prosseco and the rose petals were

our room overlooked the bins and where the laundry was delivered - which happened to be 5

pool table not working.

the booking-in facility was via a touch screen at the right-hand side of the main bar (you need to know your

a swimming pool would have been nice

public swimming pool and a cinema across the road too

service was noisy, and laundry service delivery was loud at 7

wifi signal needed to be better in our accommodation

menu a little too pompous for us, and prices for room service very high

attention to detail of all members of staff, the excellent presentation of the spa and hotel

pool and gym area felt very safe with covid restrictions in

fans very low windows so no gud for kids very hot water in shower like kettle hot burnt our skin

the staff are helpful and friendly, and whilst most hotels have closed their kitchen due to covid, a takeaway

rooms have everything you need, wifi works great and getting in and out the hotel is simple, with codes provided

loved the breakfast

great location, plenty of parking. tasty breakfast.

constant banging of doors, no atmosphere in the public areas (seating and bar) random trips to laundry from

nice bedroom with balcony and sea view, everything nice and clean also pleasant bar and lounge, the staff are

the beds were lovely and enjoyed sitting in the bar area, loved the continental breakfast

bar didn't stock non alcoholic lager and the prices were a bit steep for a tiny bottle of coke that

wifi connection was none existing, also i'm hard of hearing and the tv volume was set to 15 so

and in the morning there was a lot of noise directly outside our window from staff picking up laundry

decor and feels quite homely we had breakfast every morning which was superb and visited the bar and the coffee

parking

very friendly and helpful staff. great location to visit the golf at royal lytham & st anne's.

looked forward to spa (i.e. jacuzzi in room off from the gym) only to find it