30am by the laundry van, was really noisy

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

early morning worker banging trays around with laundry outside our window

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

corridor was dirty and smelled of wet laundry

we were right by the lift & laundry room

breakfast

the breakfast wasn t bad but can be better.

the breakfast options of everything from fruit, cereal, muffins and full english options was fantastic

ambience. staff. parking. location. dog-friendly.

have time to finish our meal, and louise said it wasn't a problem, we could have it later as room service

two proper, very comfortable, single beds for the kids rather than camp beds which seems to be the norm in most

wifi was not easy to connect to

parking under the trees was a nightmare

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

excellent hotel and best location possible as the grosvenor casino is next door

luckily we put the latch on because there was kids in the room next door who had tried to open this

was with couple of friends on a night out to relax away from home and kids

was really good ,lots of choice hot and cold big spacious room nice shower ,air con , and casino right next door

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

there's a rest stop next door with a multitude of food options and a laundry facility

wifi good

only 1 type 2 charger - really - plenty of other ev chargers available a couple additional type 2 would be

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

late check out and breakfast above standard

were charged 20 for our pet dog which was not mentioned

the beds were comfy and spa was lovely

the whole hotel is very modern with great facilities gym, steam room, pool

of dirty laundry left outside my room door, cleaner knocked the door at around 9am waking me up to ask if

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

room, dirty public areas, dirty laundry upon arrival, ripped duvet, bodily fluids on the wall, when asked about

then around 7 we woke again from laundry truck outside the window making loud noise for ages

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

there was no laundry service at the property which i personally consider as essential (it is possible given

noisy during the night with kids driving cars outside

lots of parking, surprisingly the location was very quiet

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to

ease of location and free parking

possibly because it's near the laundry

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

the room was clean and excellent room service.

cost of accommodation for our pet 15 for the night, as the condition of the rooms furniture is obviously only

good working wifi & tv to cast

the spacious room, comfortable bed, efficient wifi and excellent carvery

wifi not the best, keeps getting disconnected, maybe because of rooms distance from the router

well situated hotel with good parking

easy to check in and out and parking just outside the rooms

wifi in room ( furthest away from the reception area) was poor

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

laundry, hotel not clean, no drinking water provided in the room

the bar was cheap too

bar is really good nice cheap beer and good food menu too

angela on reception is always friendly and helpful and nicole in the bar is always smiling, friendly and chatty

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

it's a great place to have people meet up with you as it has a friendly bar and a comfortable lounge

good foods for breakfast, nice restaurant and service.

it was clear from the labelling that although dietary needs are catered, the kitchen does not understand them

i heard kids gate crashing the premises.

room service excellent

they really do need to provide free in room wifi too

said no room service and signs displayed dinner from 5

was kids running around outside my room all night shouting and i was awake all night due to

the noise from the road and slow wifi

nice rooms, clean, comfy, nicely attired. friendly staff, nice bar and sitting areas

good lighting in the room, free wifi, a clear tv were all positives

they didn't have a kids menu but the chef done a separate small meal of my choice for my 1 year old a cot was

were kids running up and down the corridors from 5am and banging around so sleep was interrupted

no information in rooms regarding hotel services such as laundry/room service etc

flush didn t work and there could have been a couple more facilities such as laundry and computers

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

facilities, particularly the gym, swimming pool, sauna, jacuzzi and steam room really did it for me

we used the gym & roman themed pool with was lovely

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

the food was beautiful, my daughter has a terrible appetite and ate a 3 course kids meal both evenings which

swimming pool great (a booking system is in place but all was fine), shame no sauna or steam room but this

pet friendly

was very good , wide selection to choose from ample free parking the gym and pool were included in the

breakfast was fantastic plenty of choice, generous portions, and cooked perfectly

only i ordered room service for my breakfast the next day it didn t turn up i am disabled i had to go to the

the bar service is slow as not enough ataff

extra seating would be a good idea as we struggled to find somewhere to eat off the bar menu

wifi patchy at best

laundry service is so complicated and takes long time

would have preferred to have laundry bags

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

clean comfortable beds good wifi

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

5* breakfast facilities , food & bar were perfect ordered pizza arrived

the room service food was really good, much better than i expected

location great price great room great staff great bar and selection of drinks very clean and

room service was quick. location was an easy walk from the railway station

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

no laundry facilities over the weekend

1. spacious room 2. ev charge available 3. breakfast was decent 4. friendly staff 5. clean

staff were polite and excellent service, breakfast was also amazing

even though we where some distance away from reception in room 296 wifi connection was still great

the staff and the view laundry was clean

good location, free parking and good free wifi

price was excellent especially the pet price

car parking and a nice park nearby for the kids

good value, first class parking, excellent location and friendly and helpful staff

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

facilities - no laundry services in-house or tie up

there was used laundry left in skips and rubbish i would not stay

laundry baskets full of dirty laundry

laundry bins all outside the rooms, outside bins over flowing

after warning hotel there would be at least 16 for evening meal, it was chaos, my kids were given there meal

i wanted to be picky maybe the fact that there was no table service for orders, but going to the bar to order

good parking facilities and easy check out in the morning

bed, value for money, friendly staff, free parking, good food which was excellent value, very clean

it is value for money and we like like the bar area and

laundry bag was used to line the bin in the bedroom by staff

always a pleasure to stay at the manor, staff are really nice and welcoming, secure parking

i got in late so didn't get to try the restaurant, though the tapas i had in the bar was fresh and delicious

95 for the kids and one is 7 and only had toast

parking could be tricky when busy

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

noise as our room was just above rhe bar of the inn

lovey room away from the bussle of the bar area

have to go though pub bar area to access rooms but not really a problem

parking was a bonus as was access to the swimming pool and the sports centre

large , quiet room great breakfast choice and good lounge area to work from free parking and ev charger on

great staff, good location, ev charger

bar food for lunch was cooked to perfection

parking is ample ( shame ev chargers no longer available on property), the rooms are clean and modern and the

nice bed, shower, warm room, tea/coffee making, biscuits, free ample parking, great wifi, big working desk,

we ate in the bar and the food was just delicious, as was breakfast

made use of the lovely well equipped gym on campus

parking close to entrance

there were complimentary hot drinks in the bar room which were unlimited and packs of free biscuits and nuts

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

friendly staff and lovely breakfast

the brandon hall and spa hotel, is a hotel where many hotels around the world can take a example of

lovely hotel very helpful staff lovely and comfortable and clean food was great spa very nice

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

were made to feel as i'd our golf society was very important, the venue was covid compliant, and we adore the

room service

wifi in our room was almost non-existent but that is the only minor gripe we had about our stay

good location. lots of car parking . also very helpful staff.

can t get wifi in the disabled room, there are stairs up to the disabled rooms ud83eudd26 the

is supposedly a pet friendly hotel, however the dining place and the breakfast place are not allowing dogs

spa is amazing, staff great and restaurant food brilliant. recommend the bunny chow.

good bar and restaurant areas

the second time now that i've missed breakfast but that's my choice so i cant comment on how good or bad the

the hotel claim to be pet friendly and they are.

being woken early by gardeners when we did a very early check in between 3am and 4am

except the wifi everything are nice

we were next to a group of loud teenage kids, which was just one of those things!

room was a bit small and they were having trouble with the wifi while we were there.

of free parking

the hotel is very comfortable with the food and wifi good

during our stay the tv was virtually unwatchable due to pixelating and the wifi strength was very low

then the following day we were having breakfast and the same receptionist came in and asked us how the concert

lovely cute & clean rooms, great bar & restaurant area

phone signal was bad and i couldn't connect to the wifi but that's not their fault

stay at this beautiful property with free secure parking in the centre of kenilworth

the reception staff thin on the ground (one staff member - one shift - no other shift covered) - wifi was almost

great location, easy parking, responsive staff, very comfy bed. light, clean bedroom

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

kind of golf buggy shuttle service from train station for guests with mobility issues, i appreciate for

no kids menu on room service, made dinner very expensive

great room 2 double beds and a sofa bed massive tv in lounge area great for movie night with kids dead quiet no

the staff we're nice wifi was not the best

staff and room - early check in was given

the breakfast was simply amazing, with an amazing choice of food for us and our kids

the gym was disappointing

food was poor choice in bar

nice breakfast, exceptional rooms, the manor is in a beautiful setting, there plenty of areas to relax

the breakfast was fantastic too

we took a walk around the grounds and enjoyed a drink and food in the newly renovated bar area

fantastic staff, lovely setting, great facilitates, brilliant dinner and breakfast

resorts the staff couldn t of been more helpful and so nice, nothing was a bother to them, the spa was amazing

only wish is that breakfast was less expensive for kids - as a family, if we wanted to eat breakfast there, it

love that the pool and spa was adult only, lovely facilities

had everything we could have wanted, resturaunts, shops, arcade, casino, spa, and all set in a lovely

it so much that we decided to visit again as a new year treat (our first night away without the kids

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

the cafe and bar were newly designed and the garden was lovely for an evening drink

price for good breakfast and kids go free was very generous offer

abbey fields is around the corner, a lovely scenic place to walk the dog, the kids love the water fowl on the

wifi was a little slow for the tv's inbuilt youtube app but other than that couldnt fault the

the room overlooked the rubbish and laundry bins and the decor in the bar area was very dated and old fashioned

however it is really just a basic hotel room and our view was overlooking some car parking and laundry bins

we came back to the hotel and the cleaning staff had removed my personal towel and taking it to laundry mixing

once in bed there was a lipstick stain on the duvet cover it looks like the laundry service had not got the

the room didn t have even a plastic laundry bag

very small double room. neglected garden area with laundry piling up outside.

a personal pet peeve of mine is spending more money on car parking when you ve paid so much already to stay

i was able to just have a friendly chat at the bar the the staff and have a good laugh with them

wifi could have been better.

excellent location with very fast wifi connection

staff in the golf shop were really helpful

prices of food and drink. room had no bath. kids camp bed really uncomfortable.

spacious room, good restaurant, very friendly staff, quick service and check-in, big free parking in front of

hathaway's pub, driving range and the spa facilities

all the staff including the cleaners the bar & spa staff were polite accommodating and friendly

it is overpriced, for the money i'd paid i would prefer to have more options for tv and at least room service

room service would be appreciated.

wifi great clean staff nice location great

breakfast was ample, everything you needed

fabulous breakfast

no laundry facilities but there was use of an iron and ironing board

sound proofing of laundry room

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

room was cold laundry stacked in hallway outside of room

some of furnishing looks dated. couldn't get wifi.

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

bar staff worked really hard too

the pool and gym were excellent and everywhere was cleaner than expected. a queensize comfy bed.

service and comfortable bed, clean room, and laundry

there was no phone, wash cloth or hand towel in the room. room service was not offered.

pillows and bed were super comfortable. free wifi was more than adequate.

location was perfect, breakfast wasgreat with several options for all tastes.

excellent value breakfast. we had cold buffet which was brilliant.

th feather duvets), great wifi, good work desk and seat, lots of usb charging points, guest laundry and helpful

excellent preflight stop, great laundry facility, super close to the airport for an early morning flight

breakfast and food in the restaurant were tasty, nice gym, and good wifi

orders st the bar was 10:45 so a little early but we were able to order double drinks at 10:45

excellent bathrooms, very comfortable beds (with feather duvets), great wifi, good work desk and seat, lots of

was poor in corridor, a laundry trolley was left in the dark most hotels leave biscuits with the tea and coffee

the did not take my laundry, never realised i had to take it somewhere myself.

room service was excellent and the staff very helpful

night caps in the bar afterwards

not especially good wifi

free coffee / tea facilities, ironing and laundry available, etc

was dirty, the top bunk had clearly not been cleaned and we were provided with a bag of laundry to make the bed

van driver delivering laundry boxes, loud voice and dropping boxes out of the van etc

can be quite difficult to navigate probably would not recommend the hotel if travelling with kids or a party of

helpful staff, late check out

building very tired and in need of redecoration, piles of laundry and high-chairs dumped in corridor on display

laundry bundles left in the corridor

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

laundry on landing in bags when we arrived didnt look nice

laundry bags were outside the bar and restaurant for the while time we were there

very little. laundry was clean and room nice and warm

there is an indian restaurant at the rear of the building and we used their bar and outside seating terrace to

wifi was slow

the bar could have stayed open past 11pm

big fluffy towels and the great staff. plenty of parking with easy access.

lots of parking

area with plenty of parking

lovely bar and outdoor seating

staff were friendly and there was plenty of parking

tv only not working properly, wifi kept dropping out