wifi kept dropping out

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

breakfast was lovely cooked

was a little disappointed in the breakfast.

location, bar and restaurant

great food at the bar and in the restaurant

good, comfortable bar and terrace

golf buggies speeding in car park

good bar and restaurant areas

everything spa leisure facilities restaurant and staff lovely peacefull area q

free wifi and tv in room linked to netflix etc so you could log in if you wanted

grand house, with a long driveway, free parking, gardens, quiet location

tv didn't work in my room, but the wifi was good so i used my laptop instead

daniel in the restaurant and chris in the bar both went out of their way to make our stay special

ease of check in and room service availability

was a very large with many facilities but nowhere to do laundry especially if you are travelling

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

nice cafe area to remote work with plugs and wifi

very nice breakfast and my kids loved it.

the phone within the room. when calling reception or room service didn't answer.

laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

dated decor bar facilities very poor(not even white wine)

did have trouble with wifi reception in that my game on my tablet would not open - though i was connected to

hotel was incredibly handy for walking into rugby, and with safe, off road parking

spiders and webs over the master bed and few places, not a big deal for adults but big deal for kids who don't

creaky hotel basic rooms very small 1 or 2 staff on duty television problems with wifi if updated it could be

room was comfortable, wifi was acceptable and i was in a room probably furthest from the router

it was difficult to park and we couldn't use the hotel bar as there was a private function on.

wifi in my room was patchy and the cooked breakfast, although fresh and tasty, was not very hot

nice bar area with good choice of food

had an issue with some dirty laundry from previous guest being in the room

kids slept though so

pet friendly ,lots of free parking

treadmill s in the gym weren t working.

bella italian room service. average food offering.

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

if i am staying for more than 2 days, i'll love to do my laundry

clean, large family room, bed very comfortable and the breakfast was delicious

we wish the bar was open longer.

very good choice at breakfast. pool warm and good size with kids.

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

no laundry facilities over the weekend

everything else was amazing. just wish i had time to visit the gym and the pool.

we were upgraded from our booking to include breakfast and it also appeared that we were given a spacious

bar area good and breakfast had lots of choice

which meant late evening we could still hear the noise from patrons sat outside, and the laundry delivery around

30am by laundry lorries being loaded

15 am by the laundry lorry

excellent location, pleasant staff, all the facilities that i required, free wifi.

free parking available

very nice cooked breakfast, free parking on site, in all

the wifi could not be connected to

friendly staff, nice bar, decent food, particularly breakfast, good wifi

easy parking, great wi-fi, could ve fault the staff or the breakfast

building itself was very inviting and impressive, good parking, everything was simple as a customer and flexibility

no information in rooms regarding hotel services such as laundry/room service etc

flush didn t work and there could have been a couple more facilities such as laundry and computers

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

i used the gym and pool etc

buffet breakfast with lots of choice

the bed and less noise in the morning from laundry lorry and other guests banging door's

screaming kids with loud phones and ipads at breakfast

lovely bar plus blues bar next door has good menu

clean, quiet and good breakfast choice.

to find next door to the football ground , parking on the grounds , a nice and easy steady 20 min walk to the

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

v helpful in reception and the bar /kitchen staff

it s not even a damage deposit it s in case you want to spend anything at the bar or room

room service worked well

the fish was a very small portion and my sister commented is that a kids portion you got i said it looked like

faced this experience at previous day of my check out, laundry was not returned on time

'leisure centre' is a generous description and i had to pay for an alternative gym to actually get a decent

excellent,fairly priced room service and the marco

our room had no wifi details either

the gym was very very basic! 4th floor to the 5th floor the ceiling had a gaping hole ...

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

cashless and had to pay via card for laundry

room backed onto the laundry room which was noisy

were so welcoming, from reception to bar to the leisure club and even the chef who when asked how we could find

didn't like that there is no room service

and i had hoped that their would be laundry service as well and there wasn't

would have liked if there was a laundry service.

laundry is missing

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

queue during breakfast to make a toast as there are not enough toasters to serve the hotel guests in good time

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

no complaints my kids loved it

not very family friendly. no kids soft drinks being sold in bar area

the sofa beds are not that comfy for adult/teen, kids can survive

friendly staff; great location; good wifi modern tv; tea making facilities and bottled water provided

lovely bar with great view serving cocktails etc

wifi reliable

free wifi

)with a coffee from the bar

to find how clean the rooms were with a full size fridge, en suite, and big screen tv and free wifi so i got

only problem we found was the wifi had times when it dropped out

fast wifi

room is very, with everything that you need, ac, tv, wifi, hot water all time, the bed was very confy for my

wifi very slow

no laundry service

no laundry facilities

lots of parking, easy access/egress, conveniently situated for my needs, clean and comfortable

we chose it largely for value and the fact there was ev charging available

such good value, the entrance and breakfast & bar area are lovely

most of the close parking is vans so spaces are extremely

good value and clean and tidy great parking

the women behind the bar were so lovely and really helped me out

parking outside room easy access to reception and restaurant freshly prepared food with excellent

well situated hotel with good parking

there was cleaning products and dirty laundry left in the hall ways

corridor laundry/hoovers etc left in corridors

location, staff, pool...

wifi working well

clean rooms, staff really helpful, spa experience was great, beautiful location

laundry pick up lorry arrived right outside our room at 6

lovely to have the swimming pool

pillows hard pool said no kids after 6 ..was still some in at 7pm

lots of used food trays from room service outside the rooms constantly

my stay was amazing good beds and better location my kids loved it

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

30am by the laundry van, was really noisy

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

laundry company 5am

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

hotel when we stayed had busloads of school kids with usual unsupervising teachers

pet friendly. comfortable, picturesque, well maintained.

the use of the spa after we had checked out was an added bonus

staff were very helpful the swim pool had kids lessons this was a roped off area and great to see kids well

attitude to the kids in the pool

friendly staff, lovely bar food

limited times kids can use swimming pool meant we couldn t use it

used the spa and pool, what a brilliant way to relax on a very chilly day in january

bar staff, while helpful and willing, didn't do very well on making cocktails

car parking some considerable walking distance away from the entrance to the hotel for guests

the food was amazing and the spa facilities stunning

amazing staff. especially mo at breakfast

shabby corridors, rooms still being cleaned at 5 o clock, with hampers of dirty laundry and dirty bedding on

clean room ,nice hotel,kids was a very happy thank youud83dude43ud83dude43ud83eudd29

room for a pet, comfy bed, reception was a little vacant although all fine in the end - staff at breakfast

breakfast had a wide variety of choice was hot

wifi was not working the night we stayed.

doors bathroom inside door could do with a varnish- one corridor had huge black bags -probably laundry and travel

bar needed some tlc as glasses hanging up were mismatched and filthy, i ended up having a bottled

easy to find and plenty of parking

we enjoyed the food; breakfast choices and dinner menu

clean and comfortable rooms, superb breakfast, and wifi strong enough for work and streaming

although no guest laundry, a washing service was available for less than i ve paid at many laundromats

service was just ok. no laundry to wash clothes

behind hotel and car park with a window and door out directly on the drive way and opposite the laundry and

like the host, had to ask for 2 more towells in room couldnt find victor anywhere so took 2 from laundry

very friendly and accomodative hotel- rustic but well maintained breakfast- traditional english breakfast that

we had a spacious terrace with comfortable seating, shame the polo field has suffered due to the mad

the hotel decor was exceptional and the bar was out of this world

i used the gym, it had a good selection of equipment and was clean and tidy (i was the only one there)

good location - near to leamington spa where i was participating in national bowls finals.

shower and bathroom was stunning with spa products

laundry was collected at 7

breakfast was lovely, with plenty of choice

the cell phone signal out there was really poor so i relied on their wifi but to be honest the wifi was very

it was easy and good parking. the member of staff at breakfast was lovely and helpful

the coffee at breakfast was cold and very weak!