of information in room eg wifi codes also lack of storage in bathroom it would have been nice to have a unit to

a single female traveler i would have preferred to eat dinner in my room but room service was not an option

convenient free parking

stay at this beautiful property with free secure parking in the centre of kenilworth

the bar service was very slow and understaffed.

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

price for good breakfast and kids go free was very generous offer

the kids loved that they could get what they wanted for breakfast

hotel drinks machine availability all day ,kids had a lot of fun activities

the fire alarm went off several times accidentally disturbing our kids settling on the first night due to

no laundry facilities but there was use of an iron and ironing board

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

room was cold laundry stacked in hallway outside of room

sound proofing of laundry room

nothing,great free parking too!

very little. laundry was clean and room nice and warm

needs a massive makeover inside and out we were on a golf tour and none of us were prepared to risk breakfast

there is an indian restaurant at the rear of the building and we used their bar and outside seating terrace to

and rooms are smelling i had to ventilate the room before stay and had to ask above room

wifi too slow - gave up trying

lost laundry for over 2 days

poor wifi and no mobile phone reception in conference room

very friendly staff spa staff very attentive lovely pool games room for

good access to leamington spa, warwick or stratford upon avon

swimming pool and gym were excellent

great location. parking good. public transport nearby. good facilities.

loved the spa in the bath

bathroom has shower and is clean breakfast is good wifi connection is fast

has a small 'exercise room' which was useful but you also have full access to the university gym and swimming

wifi was very slow

ideal location for warwick arts centre. helpful staff. great choice for breakfast. free parking.

not enough blue badge parking spaces -i couldn t get one.

location at the heart of the campus, large spacious rooms, excellent breakfasts and access to the gym and pool

clean and spacious room, good breakfast, complementary parking, strong wifi.

the bar and restaurant area are very modern and comfortable, great if you re going to anything in the

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

lack of wifi in my first room

also great access to both leamington spa and warwick

location, good parking for disabled

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

nice to be able to use the gym and swimming pool.

from bedrooms that side but a good bit along so hiding the lovely building from view to from golf course but do

helpful warning in advance about app to use for ev charger

the staff and the view laundry was clean

the area is very good, it is pet friendly, very close to the coventry train station, the price is very good ,

room service did not show to clean up the room.

room was a bid dusty and toilet, shower and wifi did not work

car parking was easy

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

also hotel does not have a laundry

bags of laundry left in passage way to reception

cramped room set above laundry room

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

laundry service is so complicated and takes long time

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

would have preferred to have laundry bags

small point this - but my room 1608 kept switching into 1607's wifi

t always the hotels fault) with traffic, creaky staircases, hearing other bedrooms moving around, laundry machines

noise from the laundry area, it sounded like the washing machine it woke me about 3 o/c couldn't get back to

early check in and parking etc

comfortable, clean, friendly. very good breakfast and good room service

no early check in charge for parking overnight

facilities - no laundry services in-house or tie up

laundry bins all outside the rooms, outside bins over flowing

laundry baskets full of dirty laundry

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

there was used laundry left in skips and rubbish i would not stay

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

the environment and strong wifi

room service excellent

staff, opening hours, strong showers and wifi

no marmalade at breakfast, butter was runny.

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

laundry on the floor outside every room in the morning unhygienic

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

down in the bar there is a good selection of wines and beers, but a large wine and guinness was 19, but it

bunk beds for the kids weren't the best and the plumbing including the shower was very loud

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

i ordered room service which was quick and delicious

the bar area was stylush yet comfortable and breakfast was freshly made with generous portions

there was also the option of room service and the breakfast option looked great

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

of paint very large windows very limited opening space resulting in very limited ventilation no room service

out the back was dirty needed a good sweep up empty glasses from night before on all tables in bar this was at

late check out was no problem

loved the decor. the bar area was mismatched but worked lovely.

everything was good but the wifi was very difficult and with poor signal

the noise from the road and slow wifi

clean with plenty of space. tv, full working wifi, parking on site breakfast,

we also had no access to the spa facilities, parking overnight was at an extra

not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i

said no room service and signs displayed dinner from 5

was kids running around outside my room all night shouting and i was awake all night due to

no wifi in rooms, not a total hardship but nice to have in the modern age

no wifi in rooms

dog-friendly, the staff was incredibly nice and welcoming, the parking lot was big, and the breakfast buffet

stay but 15 for a breakfast is expensive i have stayed in 5 star hotels and the breakfast has always been

free breakfast fro the kids, along with a paying adult. great value for families

wifi was extremely bad!

two double beds for a family of 4 rather than sofa beds for the kids

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

really nice size room. comfy. very friendly staff. ev charging points

responsibilities from the leisure department and can’t give relevant info as to timings for kids in pools etc

check in/out was a breeze, room service was fast and efficient

also had dinner in the bar and again couldn't fault this

laundry bag was used to line the bin in the bedroom by staff

free parking, free fast wifi

pet-friendly and they even let him in the bar (our hungarian vizsla 18 months) we all enjoyed being

good size (could swing a cat compared to many other hotels), staff very friendly, plenty of parking, i will

95 for the kids and one is 7 and only had toast

no self service laundry facilities as in holiday inn in usa

the friendly staff and the nice breakfast.

my kids love the playground at mcdonalds next door and then a nice rest

very pet friendly very friendly staff

great breakfast included

of dirty laundry left outside my room door, cleaner knocked the door at around 9am waking me up to ask if

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

laundry and food plates outside room

then around 7 we woke again from laundry truck outside the window making loud noise for ages

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

in terms of our room, i think we must have been next to the laundry dept

great spa and gym

gardens and settings are excellent, just beautiful breakfast and afternoon tea were very good i have to say,

the room, the spa and gym. the service was fabulous!

room service breakfast was as ordered and delivered promptly at the time requested

the kids were happy with their options but they chose from the adult menu

up bed in room 18 was soooooo hard with springs poking through i got a numb arm ( the kids pinched the other

needed an early check in to attend a wedding and the hotel was very accommodating of our needs

great food, lively atmosphere, good room and parking right next to the hotel

no free wifi in my room!!! even though i told at least three members of staff!!

more options and affordability of house wines on the hotel bar menu would be great.

we took a walk around the grounds and enjoyed a drink and food in the newly renovated bar area

food was poor choice in bar

nice breakfast, exceptional rooms, the manor is in a beautiful setting, there plenty of areas to relax

breakfast service was a little slow and too much sauce on eggs great coffee though!

wifi was rubbish

wifi signal was weak in my room (no. 12 on the top floor).

super friendly staff and outstanding breakfast

wifi was strong, was able to use with very little problem (which is more than to usually be

no extra charge for room service from bar

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

organised with a wide selection of food and food from the bar restaurant was also really nice, room service was

breakfast was not great, felt very canteen like and other guests were not what we expected, kids running round

very good with key card on lift, kids used stairs and didn't realise it was for emergency only

room service even though hotel very busy with rugby match crowd in advance of premiership match in

there was cleaning products and dirty laundry left in the hall ways

corridor laundry/hoovers etc left in corridors

didn't get chance to use the spa facilities due to our schedule but wish we had as they looked great, too

lack of room service & dirty windows.

shout out to sue at reception, sharon in the restaurant and stuart in the spa area

there was no laundry service at the property which i personally consider as essential (it is possible given

parking was good

late check out and friendly staff

parking easy

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to

location, very convenient for the nec, very quiet, lovely staff and a fabulous breakfast

lovely grounds and plenty of parking

5 pound charge for room service put us off ordering extra to the room

the bar in the hotel is beautiful and cosy

the shower was amazing :) we enjoyed the breakfast which was cooked individually to order

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

location ideal, room comfortable, staff friendly and helpful and breakfast perfect!

gym too small

very clean room, bathroom, good wifi, comfy bed and free parking in this hotel

corridor was dirty and smelled of wet laundry

we were right by the lift & laundry room

room was very contemporary and breakfast was lovely

we were told on arrival if we required anything for our rooms just to ask as room service would not enter during

room was a great size for our party - 2 adults, 2 kids and 2 dogs buffet breakfast was terrific too, and the

room that matched the age of the abbey, clean ,warm , lovely bathroom ,lovely welcome at breakfast,plenty of

we had room service and the food was fantastic, steak was cooked to perfection

bar and breakfast staff are a credit to the establishment

up graded so glad we did,couldnt fault it,would definitely go again,the food was amazing and the breakfast was

breakfast good, wifi reception poor throughout hotel

there's a rest stop next door with a multitude of food options and a laundry facility

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

bed was comfy. location is convenient. pet friendly.

were 4 (me and my 3 kids)

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

breakfast, friendly welcoming staff, fantastic hotel for staying with kids and our dog

food arrived about as fast as it took to walk to kitchen and back to table

could only get a sandwich from room service at 10

also, the housekeeping team left rose petals on our bed and a lovely message on our mirror as it was our

nothing much i didnt like, although there was no mobile or wifi signal in the rooms

staff and room - early check in was given

ice machine just outside, air con, fridge in the room, gorgeous bar area, room service, on site restaurant and

very clean and staff really attentive. breakfast was good with plenty of choices

breakfast was a good quality with plenty of chioce

however it is really just a basic hotel room and our view was overlooking some car parking and laundry bins

once in bed there was a lipstick stain on the duvet cover it looks like the laundry service had not got the

the room overlooked the rubbish and laundry bins and the decor in the bar area was very dated and old fashioned

we came back to the hotel and the cleaning staff had removed my personal towel and taking it to laundry mixing

the room didn t have even a plastic laundry bag

- the place is in a stunning setting, the rooms are exceptional, the bar and restaurant - are perfect

good to have ev chargers too

comfortable, quiet, spacious room, comfortable bed, gym, sauna, squash courts, plenty of parking

lovely grounds and old building but with modern parts . bar restaurant area super stunning

car parking is plentiful ( after parking in the main car park and checking in i moved the car closer to

staff very nice and helpful. gym was great. overall cleanliness was great close to airport

couldn t connect to wifi for some reason but it didnt bother us!

room and facilities excellent great gym and spa staff were excellent, breakfast options very

well-kept, the spa was incredible with many features such as the sauna, steam room, heated pool, roof top

everything, breakfast, fab shower, spa, swimming pool, comfy bed

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

staff were really friendly nice gift box for kids in room lovely heated pool great breakfast

i had anything negative to say it would be having to queue at the bar after returning from resorts world when

early morning laundry delivery in car park. 6.30 am and very noisy

food/laundry/refuse collection & deliveries woke us up both mornings from 5

the spa ,swimming pool is lovely

room service, big room, very helpful staff and very clean. great location

would rather pay abit more for slight bigger kids meal/small adults

excellent preflight stop, great laundry facility, super close to the airport for an early morning flight

th feather duvets), great wifi, good work desk and seat, lots of usb charging points, guest laundry and helpful

room airport view nice breakfast a gym multistory carpsrk and airport parking close by ideal for early morning

friendly staff good rooms excellent breakfast

great bar area and food

was right next to the gym

friendly staff, free wifi great location for nec easy to get taxis, nice brasserie on site

room service would be appreciated.

with 2 kids and luggage not great to walk to

room service is not provided, the hotel is under renovation at the time of visit and the menu does

service and comfortable bed, clean room, and laundry

hotel facilitates were really good - and bar / restaurant was buzzing

close to the airport, clean room, comfortable bed and very good breakfast

very good room service every morning, cleaning the rooms and changing the towels.

to give early check in

was dirty, the top bunk had clearly not been cleaned and we were provided with a bag of laundry to make the bed

van driver delivering laundry boxes, loud voice and dropping boxes out of the van etc

free coffee / tea facilities, ironing and laundry available, etc

the restaurant was fab, we had a great meal and some drinks and had fun playing with the kids on the football

no tea or coffee in room more disable room to accommodate kids under 5

the did not take my laundry, never realised i had to take it somewhere myself.

was poor in corridor, a laundry trolley was left in the dark most hotels leave biscuits with the tea and coffee

breakfast was a bit expensive

wifi also poor, kept cutting in and out a bit

room design, warm welcome from the staff and various choices for a lovely breakfast!

room nice complimentary water, +tea & coffee + biscuits hairdryer, iron & board options for laundry & room

the cleanliness, room size and facilities on offer like the leisure centre including pool and gym

the rooms were very comfy the staff were incredible but especially the gentleman who we ordered room service

room service, and restaurant at a reasonable price

surprised no one has raised this previously as suites are usually booked for those with kids

booked 2 hours in advance of arrival and the sofa bed was not prepared for the kids to sleep

sofa bed wasn't great solution for my kids but only option

10 minute walk from the nec, free wifi, breakfast was really nice too.

maybe a floor for families as some screaming kids work us up at 3am and 5am

tasty breakfast, well stocked and replenished

the hotel decor was exceptional and the bar was out of this world

great, well equipped gym and good breakfast

breakfast was perfect, good quality produce and poached eggs cooked to perfection with my full

staff could not be more helpful and the bar area is 1st class

the spa bath kept turning itself on