only minor complaint is that the shower was tricky to use and not very powerful, and the wifi connection wasn

parking was easy and i could park right outside my room

parking outside room easy access to reception and restaurant freshly prepared food with excellent

most of the close parking is vans so spaces are extremely

no lounge in the bar restaurant

laundry company 5am

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

30am by the laundry van, was really noisy

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

no information in rooms regarding hotel services such as laundry/room service etc

flush didn t work and there could have been a couple more facilities such as laundry and computers

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

the bathroom was also spacious

the choice of food for room service, very limited for our 9yr old

good parking and nice grounds for sitting outside with the dog

nice settings and surrounding. plenty of free parking. free wifi. staff very good

have time to finish our meal, and louise said it wasn't a problem, we could have it later as room service

wifi incredibly week and could only be found when sat in the doorway of the room

great bar and food

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

no laundry facilities over the weekend

even though we where some distance away from reception in room 296 wifi connection was still great

parking in a convenient location followed by a warm and happy/friendly welcome

not there and ordered them before the meal it was only cordial so took around 60 mins to get the kids a drink

parking was a bit limited, but was extremely easy to get to

early check in was accommodated but ideally not worth £15 extra

however terrible night sleep as there was a room above us and could here ever movement and kids running about

wifi didn't work

good parking facilities and easy check out in the morning

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

room , with kitchen, very comfortable and quiet, bustling bar with karaoke on a friday, friendly staff, stay

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

cobs on the bar would sit perfectly in this lovely local pub

noise as our room was just above rhe bar of the inn

we were right by the lift & laundry room

corridor was dirty and smelled of wet laundry

bar staff in the evening were excellent and happily changed a beer for my husband that didn't taste

pet friendly

food from room service delicious

there's a rest stop next door with a multitude of food options and a laundry facility

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

would have been good to have a park for kids really just lil

choice seating outdoors plenty parking comft only thing could do with is a lil park outdoors for kids really

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

pool gym jacuzzi sauna

the facilities. the gym and pool

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

pet price too expensive, significantly makes hotel more expensive than competitors

very good with key card on lift, kids used stairs and didn't realise it was for emergency only

seen in a hotel the lady at breakfast was just amazing can t remember her name made us tea and kids hot choc

breakfast was well organised with a wide selection of food and food from the bar restaurant was also really

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

wifi didn t seem to connect properly at times and the telephone in my room didn t work to get room service

staff lovely spa was lovely also

location, gym, spacious, parking, feel secure. front desk staff are lovely

also we paid for late check out which was a good job as when we wanted to go an use the pool we was told we

there was no laundry service at the property which i personally consider as essential (it is possible given

good bar

parking easy

noisy during the night with kids driving cars outside

lots of parking, surprisingly the location was very quiet

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

wifi connection was good, easy to connect and free

there was a gym which we weren't expecting and certainly enhanced our stay

as we were only booked in for 1 night we asked for late check out and if there was a room we could use for a

of dirty laundry left outside my room door, cleaner knocked the door at around 9am waking me up to ask if

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

laundry and food plates outside room

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

breakfast was absolutely gorgeous

breakfast was fantastic plenty of choice, generous portions, and cooked perfectly

only found the back garden (with a phone through to the bar for drinks to be delivered

the bar service is slow as not enough ataff

the lack of wifi

spa is amazing, staff great and restaurant food brilliant. recommend the bunny chow.

lovely location and the spa and pool were great

there's also a tennis court, snooker table and golf course

great food at the bar and in the restaurant

good, comfortable bar and terrace

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

no free wifi to use for long hours

never had room service once so no clean towels out coffee and milk

the staff are really nice , the room service was great.

no laundry service . menu should be more varied especially the salad options .

i would also provide laundry service

i loved the breakfast. i loved the room.

good foods for breakfast, nice restaurant and service.

we had a funny ringing noise think from the kitchen ud83dude44

food lovely although only in bar as hadn't booked restaurant meal in advance

in serious need of a refurb, and no room service or bar during the day

location and good parking

ample car parking with no need to pre-book it

clean bed and very very good price. bar prices low until 9pm.

food aimed at children had to have adult meals needed smaller portions aim at kids

wifi was very good and no hassle to log on to

the bar was great, lovely staff who couldn t do enough for you,the food was decent and plentiful

i asked for a bottle opener and the bar staff opened it for me and offered me a glass

pet smell in the room, parking fee and road noise from the a45

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

the gym and pool were fantastic

quiet at night. clean, comfortable room. delicious food in the restaurant. free ev charging.

the staff was good with the kids at the restaurant

comfortable quiet nights sleep - accept pets in certain rooms

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

laundry service is so complicated and takes long time

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

would have preferred to have laundry bags

was nicely decorated and very clean staff very helpful as i had ussies setting up wifi which was down to myself

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

granola looked like pet treats, the bolied eggs were black around the yolk and i didn't risk eating them

5* breakfast facilities , food & bar were perfect ordered pizza arrived

the staff were helpful and the room was comfortable. nice breakfast.

breakfast; variety to choose from, very friendly and professional personnel, location: close to

the staff and the view laundry was clean

there is free onsite parking too which is also spacious but you must be a guest at the hotel to use it for free

and tea and coffee etc staff provided more toilet paper immediately i asked, well stocked bar downstairs and

parking on the doorstep, quiet room, ideal location

free parking & wifi

of attention to detail eg tea/milk in room missing, only one spoon with room service meal and all lights had

the room was spacious, extremely clean and had a lovely view over the garden room service was efficient, our

breakfast have plentiful to eat, sunny side up is perfectly done, kids food available on the table, fresh fruits

was a staff member in the breakfast area very miserable the way she was looking at my kids as she wanted to

arrived later ended up being served ahead of us (not great to see especially if you have young kids waiting for

there was used laundry left in skips and rubbish i would not stay

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

laundry bins all outside the rooms, outside bins over flowing

facilities - no laundry services in-house or tie up

laundry baskets full of dirty laundry

laundry bag was used to line the bin in the bedroom by staff

wifi was disappointing.

95 for the kids and one is 7 and only had toast

wifi in room really bad , would be great if rooms had a fridge .

decent wifi, good enough to stream netflix etc

) were in corridors ,probably waiting to go to laundry

laundry bundles left in the corridor

laundry on landing in bags when we arrived didnt look nice

laundry bags were outside the bar and restaurant for the while time we were there

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

good parking, well situated just off the motorway

good selection at continental breakfast. clean room, good ensuite, good wifi, comfortable bed

wifi came and went a bit

plenty of parking spaces

ample free parking and a lovely breakfast

then the following day we were having breakfast and the same receptionist came in and asked us how the concert

the wifi was very intermittent. but as we were only there for 1 night it didn t matter.

free wifi had issues

during our stay the tv was virtually unwatchable due to pixelating and the wifi strength was very low

friendly and welcoming went out of their way to help breakfast very tasty room clean and tidy would stay again

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

the gym, spa and wellness are excellent

very attentive staff that made our dog feel part of the holiday and even brought her breakfast and treats in

gym and swimming pool is excellent and the food, omg delicious

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

if i am staying for more than 2 days, i'll love to do my laundry

kids meal the fish had bones on my daughters fish they did change it asap

spacious room, good clean facilities and our early check in was accommodated.

super breakfast, spacious rooms, comfiest pillows i ve ever slept on.

didn t appreciate being woken at 6am by very noisy staff under our window, it seems the laundry was located

maybe heating, a pump or a laundry room and this kept me awake all night, so not happy

room was next to the laundry room

the out door pool was brilliant...loved the night club too.

gym and the bar and restaurant were nice. the bar food was also pleasant.

wifi could be a bit better and rooms a little hot but nothing an open window couldn t fix

food prices were a big high especially the 4 service charge for ordering room service, which is a bit high

issue i had was with the wifi - couldn't get it working on my laptop

kitchen open quiet late and good vegan choice

ease of everything. love the fact the gym is included. free tea / coffee facilities.

nice bed, shower, warm room, tea/coffee making, biscuits, free ample parking, great wifi, big working desk,

pleasant bar area too

great location. parking good. public transport nearby. good facilities.

snack bar with free tea coffee and snacks during the day

wifi was difficult and a complicated to connect to but staff were very helpful in sorting it

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

breakfast and on site restaurant was very good

enjoyed the facilities of the hotel such as mini golf,arcade room, restaurant and gift shop ud83dude42 we loved

the location was fantastic and the kids had a ball

comfortable hotel very convenient for the golf club.

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

has parking as well

we had free wifi, very comfortable and warm room, luxurious cushions and throw

room 16 was above kitchen, rather noisy up till midnight, and early 6am start preparing breakfasts

wifi was not great, very slow and kept loosing connection and as i was working this annoying

no room service menu. room small. no bottle water

very friendly accommodating staff. lovely atmosphere in bar and restaurant.

location, bar and restaurant

lots of choice for food at breakfast

wifi was

free wifi

good variety of choice for breakfast

we were next to a group of loud teenage kids, which was just one of those things!

also got late check out at request for no extra cost which was lovely and a hot breakfast was also included

are a family with 3 small kids who used the hotel to sleep in our way to north wales

lovely comfy bed. good choice for breakfast

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

food, staff and parking were all excellent

staff were lovely and the facilities (swimming pool, steam room and jacuzzi) were superb

breakfast was 10/10 the swimming pool was a nice area, the room service we ordered was 10/10 for the

parking

central location. parking. breakfast. clean fresh room

food great in the bar area

parking was good but as such popular pub and hotel got very busy and sometimes wasn't space to park

all the boxes, good food reasonably priced, helpful staff, parking and very clean

very small double room. neglected garden area with laundry piling up outside.

pubs around and bar didn t open till 5 i only stayed so my girlfriend could meet her friends so was alittle

the wifi signal was not good from the room we stayed in.

breakfast was good, well cooked and a good choice. large car park. free wifi

advertised having room service and a restaurant, but on phoning several days before to confirm my booking i

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

we had drinks in the bar on our return which was good

very clean, spacious rooms, plenty of lifts, bar was a bit pricey

t impressed with the gym facilities

additional wifi charges when using certain apps and the tv remote wasn t working so that wasn t an option

nothing except could do with a gym or pool

great location. lovely room. free water and pillow spray a nice touch. great free wifi

great room 2 double beds and a sofa bed massive tv in lounge area great for movie night with kids dead quiet no