flush didn t work and there could have been a couple more facilities such as laundry and computers

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

no information in rooms regarding hotel services such as laundry/room service etc

they had some more child friendly options on the room service menu

lovely and clean very welcoming , clean rooms and great bathroom good food and pet friendly

wifi kept disconnecting could be an upgrade for a stronger signal required

good value and clean and tidy great parking

rooms parking, food choice. ground floor twin room .

the women behind the bar were so lovely and really helped me out

property advertises free wifi, but actually there was no wifi at all - it was impossible to get a signal on any

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

no laundry facilities over the weekend

pool

free parking, free use of leisure facility. large room .

with all the restrictions in place how breakfast worked how dinner worked how to book swimming gym and so on it

we asked for an early check in as we’d had a long drive and had to go to a funeral

evenings spent in bar with good food wine and plenty of chat with other guests and staff

lovely gardens and very pet friendly

is no room service or food during the day, and as it is a good 20 mins to the nearest shop, it would help

were in room 41 which was lovely but could not log in to hotel wifi

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

early morning worker banging trays around with laundry outside our window

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

wifi could have been better

the gym showers and changing rooms still look very shabby and not great i

good location. lots of car parking . also very helpful staff.

were great really friendly, food was awesome beds very comfortable love the gym and

there's a beauty room providing lovely treatments, a well equipped gym, a lovely swimming pool with sauna,

great food at the bar and in the restaurant

spacious room, overlooking garden and golf course

except people banging on the doors below us for an hour between 1-2am, waking all kids up

are really nice and staff are so helpful, great to have plenty of parking at rear also

pet friendly, nice and clean, staff friendly

will be back as a couple though, as don't think kids appreciated just how spectacular the hotel is

had wedding reception on loud music kids running around screaming room above the outside smoking aera when had

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

lovey room away from the bussle of the bar area

the bar was well stocked at good prices

cobs on the bar would sit perfectly in this lovely local pub

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

corridor was dirty and smelled of wet laundry

we were right by the lift & laundry room

we had inter connecting rooms with the kids

staff where amazing frt of house bar ect breakfast was spot on ud83dudc4d

room was a great size for our party - 2 adults, 2 kids and 2 dogs… buffet breakfast was terrific too, and the

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

pool a bit small

the beds were comfy and spa was lovely

i had access to the other facilities like the pool

the bed was very comfy and the food (room service) was excellent.

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

says ev charger on site - there isn’t - it’s out of order restaurant experience for dinner -poor

food great, staff lovely, parking good, gym what more do you want!

access to the pool and gym could have been made clearer

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

helpful reception staff. large room with a comfortable bed. nice gym facilities.

bar staff and food great

breakfast was not great, felt very canteen like and other guests were not what we expected, kids running round

you come out of the hotel to the car park outside the casino it is very messy cigarette stubs rubbish early

there was no laundry service at the property which i personally consider as essential (it is possible given

there's no food only breakfast,but nice bar & macdonald's next door

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to

staff were brilliant, just a pity parents let there kids run a muck, so wrong an disrespectful

and comfy bed good off-road parking and bar very good amenities nearby

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

there's a rest stop next door with a multitude of food options and a laundry facility

facility and it was very economical as we had to take a stop as going down south, plenty of ev chargers in front

inn never let me down, superior rooms with fast wifi, comfortable bed and great shower room with plenty hot

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

if i am staying for more than 2 days, i'll love to do my laundry

facilities easy to check in and check out excellent food and choice of drinks available from the bar and also

restaurant seemed pretty empty but there wasn’t a table until too late for us as we have young kids

not enough ev charge facilities however so close to fosse park it s not too bad.

we had room service and the food was fantastic, steak was cooked to perfection

strong wifi, comfortable bed, wonderful service, paying for parking was easy

the breakfast buffet could use abit of an upgrade

breakfast was absolutely gorgeous

will be coming here for weekend breaks with the wife and kids

the staff were friendly, and it was perfect for us and our kids

the lady on reception sorted things out for our stay and we were also very welcome in the bar and tables are

breakfast room was well laid out bedroom was fitted with antique items: bed, bedside tables, creaky

wifi in the room wasn't great and the breakfast wasn't the best

bar was a little small so very full when busy but this did add to the cosy feel of the place

then around 7 we woke again from laundry truck outside the window making loud noise for ages

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

room, dirty public areas, dirty laundry upon arrival, ripped duvet, bodily fluids on the wall, when asked about

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

laundry and food plates outside room

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

angela on reception is always friendly and helpful and nicole in the bar is always smiling, friendly and chatty

no wifi, need to pay extra.

advertised as pet friendly but not exactly so, reception had to confirm with manager, room surcharges for per

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

staff serving on the second day however forgot to order our request from the menu choice with the kitchen but

the room service menu had changed from the one advertised which was slightly disappointing

from the warm welcome from the reception staff to the bar and restaurant staff they were all friendly helpful

the bed and less noise in the morning from laundry lorry and other guests banging door's

friendly staff, parking, reasonable breakfast, clean rooms

very friendly staff, free wifi, air con in rooms, comfy beds

free wifi

clean rooms, sofa bed ok for kids to sleep on. decent breakfast.

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

the breakfast was just fabulous, the staff very friendly. we enjoyed our stay very much.

staff extremely helpful. breakfast was good, great location.

excellent room service

night i didn t expect much but everything was brilliant, bed was comfy, tv was quite big, free wifi and in a

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

would have preferred to have laundry bags

laundry service is so complicated and takes long time

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

there is a decent breakfast too and everything works

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

breakfast was fabulous

huge pool, sauna and steam room on site along with gym

the gym, spa and wellness are excellent

budget rooms, clean tidy spacious with the usual mod cons- but no wifi

no wifi in room was only downfall

location and good parking

location , bar , food

in serious need of a refurb, and no room service or bar during the day

could get wifi to work not a criticism

nice rooms, clean, comfy, nicely attired. friendly staff, nice bar and sitting areas

couldn't get the wifi to link to the internet

the bar was great, lovely staff who couldn t do enough for you,the food was decent and plentiful

i would have liked it more if bar was available earlier

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

were great the young bar staff were very welcoming a very good establishment i like staying in best western they

quiet - had a room facing golf course

very friendly and cosy atmosphere our room was very clean and spacious with a great view over the golf course

the leisure facilities are excellent with a large pool overall 5* and we will be back to stay and play a game

ease of check in and room service availability

bar staff didn't know how to pull a pint nor work the bar my wife had to tell them how to do

lovely bar and outdoor seating

we appreciated the late check out

they were extremely helpful and the breakfast was delicious

cashless and had to pay via card for laundry

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

room backed onto the laundry room which was noisy

good location. room quiet. breakfast good. enjoyed our stay.

a small bar of soap or a little foam soap dispenser on the

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

there's a night menu for room service if you want it

surely a white plate is a white plate, and there was no need to tell us off like school kids

as long as dates suit us next season we will 100% be back for womens game but bringing kids next time so we

no pool

the staff and the view laundry was clean

please do not go here, especially if you have kids

free parking & wifi

room had lots of mould on walls(have young kids 2 with asthma)bathroom window lach was broken couldn't close it

to the coventry train station, the price is very good , the bed and towels were sparkling clean, parking was

had an issue with some dirty laundry from previous guest being in the room

yes, there s a 24 hr gym, but as a disabled person, of what use was it to me

nice modern bathroom good well priced breakfast and free parking

was good for the space centre, ideal with kids with the bella italia attached

the door doesn t open with ease and is a struggle for senior and kids alike

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

laundry bins all outside the rooms, outside bins over flowing

laundry baskets full of dirty laundry

there was used laundry left in skips and rubbish i would not stay

facilities - no laundry services in-house or tie up

the roof terrace was a bonus with a mini bar that served great drinks

the tv didn't connect to the wifi

lovely bar with great view serving cocktails etc

free wifi

wifi reliable

faced this experience at previous day of my check out, laundry was not returned on time

very friendly staff at breakfast!

bar and room service prices were very expensive also

there were no bar snacks, so room service or main restaurant only

windows were quite good for sound proofing but the bar across the road was very noisy (loud tv in the room scale

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

would be nice to have mini bar fridge

the warm welcome, very fast check in . the room was pleasant, the bar lounge was clean and comfy

the comfy beds. wifi

free parking- a rarity nowadays

location, easy parking, lovely reception area

would have prefered a proper menu in the room and an option for room service due to having a dog i didn't really

they arranged early check in for us and then there was an issue with the restaurant and a staff member really

plenty of parking spaces

wifi wasn t great, kept disconnecting but for the price we paid can t grumble

to find how clean the rooms were with a full size fridge, en suite, and big screen tv and free wifi so i got

wifi is free and also had tv with netflix and stuff

the wifi was perfect and i enjoyed the complimentary kettle and fridge and tea and coffee options

fast wifi

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

and i had hoped that their would be laundry service as well and there wasn't

would have liked if there was a laundry service.

laundry is missing

never a cue at the bar comfy bed good shower nice staff

excellent service. good good. great location. good car parking facilities. clean room.

building itself was very inviting and impressive, good parking, everything was simple as a customer and flexibility

slow wifi especially in the evening

good price! free parking for my truck 16t

very nice cooked breakfast, free parking on site, in all

friendly and helpful staff. parking laundry, cleaning service

wifi didn't work upstairs

was lovely, lots of choice, staff members friendly, room and hotel clean, plenty of parking spaces and close to

free parking is something we always look for especially now the cost of fuel is so high

internet/wifi was not accessible from our room unless the main door was open

room was comfortable, wifi was acceptable and i was in a room probably furthest from the router

creaky hotel basic rooms very small 1 or 2 staff on duty television problems with wifi if updated it could be

nice bar area with good choice of food

24 hour bar ud83cudf7b

wifi was awful. couldn t do any work at all as it kept going off.

laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

unable to connect to wifi in room. too many cushions on bed. the number of stairs to the room!

spiders and webs over the master bed and few places, not a big deal for adults but big deal for kids who don't

sure if they had any wifi

the fact the room had kitchen units, hob, microwave.