wifi not so good

nice friendly atmosphere for both people and pets.

parking was very tight upon arrival

parking was a bit limited, but was extremely easy to get to

pet friendly, nice and clean, staff friendly

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

lovey room away from the bussle of the bar area

have to go though pub bar area to access rooms but not really a problem

efficient location is perfect wi fi was a bit poor when we got to our room, however a trip to the bar the helpful

stayed for two nights we had drinks and food in the bar on friday then saturday morning we had breakfast which

no lounge in the bar restaurant

access to bar and restaurant onsite is a bonus

easy to check in and out and parking just outside the rooms

bed, clean, room service daily, pub carvery restaurant was excellent food and value

early morning worker banging trays around with laundry outside our window

30am by the laundry van, was really noisy

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

laundry company 5am

staff in the golf shop were really helpful

would be great if they had more activities for kids

location - room size and pet friendly

breakfast was lovely, i like every thing about the hotel

staff are super friendly and helpful, facilities are good to help unwind (gym etc)

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

laundry on landing in bags when we arrived didnt look nice

laundry bundles left in the corridor

) were in corridors ,probably waiting to go to laundry

laundry stacked in corridors, open doors to messy stock rooms, heaped cigarette butts on patio

there's a rest stop next door with a multitude of food options and a laundry facility

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

seemed to be a problem with the breakfast everyday in terms of what u got with it and what the kids got

bed was comfy. location is convenient. pet friendly.

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

wifi very bad and you have to pay for it

love the building, the gardens and the use of the pool

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

bar & restaurant very good, staff were great & very helpful

considering the amount of kids it caters for the rooms are spotless clean and the whole hotel well maintained

wifi could be better within the rooms

that was pretty uncomfortable in which i could only describe as hole in the bottom and a big iron bar on the

warm cosy rooms and pet friendly

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

my two boys are autistic and were treated so kindly and they loved the space and wifi

there has been a kitchen fire a few weeks prior so didn't realise that the menu was quite limited to sandwiches

lovely staff, accommodating to our pet, clean room, modern bathroom facilities

wifi was not great, very slow and kept loosing connection and as i was working this annoying

room 16 was above kitchen, rather noisy up till midnight, and early 6am start preparing breakfasts

no wifi

poor wifi.

parking

parking was good but as such popular pub and hotel got very busy and sometimes wasn't space to park

were not given any information about check out, breakfast or wifi when going to the room

surroundings,the cleanness the bar lounge,the room,staff were lovely very polite,breakfast was very good and

great parking and access

pet friendly. good check in staff. clean and quiet.

ample free parking and a lovely breakfast

a few issues with wifi now and again

maybe heating, a pump or a laundry room and this kept me awake all night, so not happy

didn t appreciate being woken at 6am by very noisy staff under our window, it seems the laundry was located

room was next to the laundry room

swimming pool warmer this time - hurray

ordered room service as it was zmasters weekend and very busy

flush didn t work and there could have been a couple more facilities such as laundry and computers

no information in rooms regarding hotel services such as laundry/room service etc

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

couldn t connect to the wifi. literally the only negative comment everything was great

restaurant closed at lunch and limited menu for adults. kids menu was excellant

staff were lovely, great value for money, great food and staff in the bar too.

is no room service or food during the day, and as it is a good 20 mins to the nearest shop, it would help

nice bar area and room service meal was good

parking under the trees was a nightmare

food is delicious and a wide variety of bar menu

i had a dinner in the restaurant, and a drink in the bar area beforehand, all wonderful

no discount for no breakfast, a pathetic explanation re supporting the kids

lovely staff and room service

staff were really nice and helpful, also we made a mistake and thought breakfast was on until 10am, but it

maybe the bar area and lounge could be improved?

we were right by the lift & laundry room

corridor was dirty and smelled of wet laundry

we had inter connecting rooms with the kids

fantastic breakfast, beautiful ambience, friendly staff, playground for my kids, fridge for preserving food

room was a great size for our party - 2 adults, 2 kids and 2 dogs… buffet breakfast was terrific too, and the

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

breakfast was not great, felt very canteen like and other guests were not what we expected, kids running round

room service always knock on door to get you out early

was great bonus having the casino next to hotelstaff where friendly breakfast was great all the hot food was

breakfast was also incredibly, gym facilities top notch

no laundry facilities over the weekend

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

tv was rubbish as channels kept freezing lucky i had my tablet which i hooked up to the wifi

friendly staff, very clean and comfortable room, nice choice of menu served until 10pm, lovely bar area and the

the food in the restaurant was extremely tasty with exemplary service both for dinner and breakfast

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

room, dirty public areas, dirty laundry upon arrival, ripped duvet, bodily fluids on the wall, when asked about

then around 7 we woke again from laundry truck outside the window making loud noise for ages

of dirty laundry left outside my room door, cleaner knocked the door at around 9am waking me up to ask if

laundry and food plates outside room

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

frustrating that there was no tea making facilities in the room but room service request for tea was not charged

was very good , wide selection to choose from ample free parking the gym and pool were included in the

it was full of screaming kids and the steam room is either off or it's so hot it burns you like a fire in 2

responsibilities from the leisure department and can t give relevant info as to timings for kids in pools etc

room service for coffee nothing open no fridge in room

location , bar , food

said no room service and signs displayed dinner from 5

no wifi in rooms, not a total hardship but nice to have in the modern age

clean bed and very very good price. bar prices low until 9pm.

nice rooms, clean, comfy, nicely attired. friendly staff, nice bar and sitting areas

were kids running up and down the corridors from 5am and banging around so sleep was interrupted

we also had no access to the spa facilities, parking overnight was at an extra

wifi coverage have been massively improved and is free

the rooms were small i am just very disappointed that they charge 20 for a pet each night

if they had interconnected rooms for families with small kids.

this hotel had a cafe (lounge) area with plenty of tables and seating with a licensed bar in the evening, the

excellent breakfast, that's why i booked

booked 2 hours in advance of arrival and the sofa bed was not prepared for the kids to sleep

good wifi

laundry bag was used to line the bin in the bedroom by staff

receptionist was a little odd, and the toastie sandwiches (bar food) were like kids food

room service sandwiches not great

of this yet waited for me to come down in the morning and then said yes we’re aware we had kids throwing stones

the choice of beer and wine in the bar was poor

very small double room. neglected garden area with laundry piling up outside.

breakfast was excellent and room service was great!

the hotel had what i wanted- a bar for drinks, car parking (chargeable), friendly staff and cleanliness

great location, cooperative staff, and they let us avail a late check out.

the bar was small but i got what i wanted

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

everything staff amazing the most helpful staff iv ever met great with kids they would do anything for you and

very tasty dinners and we were allowed to keep our dog with us in the bar area while we ate

the food is lovely, the swimming pool is wonderful, i would recommend

breakfast, friendly welcoming staff, fantastic hotel for staying with kids and our dog

building and grounds are so picturesque, the room was lovely and very clean, the food (room service and breakfast

was very well looked after in the bar area, where i worked all day

the spa complex is immaculate , the pool is a good size and the treatments are wonderful

spa was really nice as there is a pool, sauna, steam room and jacuzzi

family pet friendly room was a little small.

there was no laundry service at the property which i personally consider as essential (it is possible given

early check in, late check out

staff were brilliant, just a pity parents let there kids run a muck, so wrong an disrespectful

loved our stay, it is located in an amazing area with plenty of shops surrounding the hotel, free parking is a

donalds and subway close bus stops to coventry close parking outside room staff good close to tesco extra and

possibly because it's near the laundry

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

very friendly staff and a pet friendly hotel (3 dogs no problem)

gym too small

there was a gym which we weren't expecting and certainly enhanced our stay

recently installed ev charge points (7kw, bring your own type2 cable) not mentioned in property details yet

access to the golf course

leisure facilities with pool and gym

good room, very clean and quiet. excellent bathroom. nice bar area, easy parking.

comfortable and clean rooms. bar food was great. great gym facilities

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

great breakfast

room service didn t answer the phone but it was extremely busy in the hotel.

our room was situated next to the gym, we were woken up early by the sound of banging.

kids allowed to run riot but that was the parents fault and the staff did tell them a couple if

nothing it was all great. maybe adding room service would be good .

i enjoyed using the gym and was a good base for going mcm

the wifi was a little patchy.

were neglected with some garbage around and building materials left out as well as trolleys of laundry in the

brew house which walking to on your own from the main hotel late at night wasn t an option no room service

i must admit it seemed a little cold in the main bar n dining area no fire on at all

being on the top floor with kids, lots of stairs. bar prices expensive.

the dining room is full of character with panelled walls and leaded windows with a huge fireplace (sadly not

very clean and staff really attentive. breakfast was good with plenty of choices

great room 2 double beds and a sofa bed massive tv in lounge area great for movie night with kids dead quiet no

the bathroom had a hair on the floor. the gym could have had gym mats for floor work

time at the bar could have been improved if there were more staff on hand for a busy event weekend

breakfast was exceptional

real noisy with kids parents awol probably at the bar

good room service with a wide range of

fact that i didn t need to leave - everything i needed was close by - i also enjoyed the pool gym and my

amazing very nice spa amazing would definitely recommend

the bed was extremely comfortable, and there was plenty of space

service and comfortable bed, clean room, and laundry

location, staff, rooms all great. ideal place to stay for an early check in at the airport.

early check in

did not have time for breakfast as i had a train to catch, but it is in an excelent position so close to the

close to the airport, clean room, comfortable bed and very good breakfast

the did not take my laundry, never realised i had to take it somewhere myself.

was poor in corridor, a laundry trolley was left in the dark most hotels leave biscuits with the tea and coffee

even though we put do not disturb on the door and we had arranged a late check out due to 3am arrival

kids beds below expectations

breakfast good deal kids eat free

free coffee / tea facilities, ironing and laundry available, etc

was dirty, the top bunk had clearly not been cleaned and we were provided with a bag of laundry to make the bed

van driver delivering laundry boxes, loud voice and dropping boxes out of the van etc

very noisy when having dinner, as kids on a bar football machine too close to diners

wifi worked

excellent preflight stop, great laundry facility, super close to the airport for an early morning flight

th feather duvets), great wifi, good work desk and seat, lots of usb charging points, guest laundry and helpful

dine in hotel due to extortionate food prices that weren't family friendly or suitable for kids

cleanliness and early breakfast

we enjoyed a drink in the bar in the evening, and made use of the hotel gym in the morning, which we had to

no laundry service . menu should be more varied especially the salad options .

i would also provide laundry service

staff serving on the second day however forgot to order our request from the menu choice with the kitchen but

wifi on first floor not that strong in room 23

from the warm welcome from the reception staff to the bar and restaurant staff they were all friendly helpful

however it is really just a basic hotel room and our view was overlooking some car parking and laundry bins

the room overlooked the rubbish and laundry bins and the decor in the bar area was very dated and old fashioned

the room didn t have even a plastic laundry bag

we came back to the hotel and the cleaning staff had removed my personal towel and taking it to laundry mixing

once in bed there was a lipstick stain on the duvet cover it looks like the laundry service had not got the

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

laundry, hotel not clean, no drinking water provided in the room

advertised as pet friendly but not exactly so, reception had to confirm with manager, room surcharges for per

ntil 12) costa another 15

never had room service once so no clean towels out coffee and milk

laundry service is so complicated and takes long time

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

would have preferred to have laundry bags

i didn't have breakfast here but it did look good, i did however have some room service i went for the fish

the lady serving behind the bar was very pleased and kept making sure that i was alright during my stay, just

all times during your stay facilities available are cafe bar with drinks , food and tea coffee , spa with sauna

staff always helpful and will assist at all times during your stay facilities available are cafe bar with drinks

although i knew it was a naturist friendly spa i didn t expect the bar to be naturist too.

cooked breakfast was

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

breakfast; variety to choose from, very friendly and professional personnel, location: close to

excellent room service

staff extremely helpful. breakfast was good, great location.

just need to invest in room service apart from that everything was perfect

the breakfast was fantastic too

offered to be driven to the smoke house restaurant, food and ambiance was amazing at the smoke, breakfast was

we took a walk around the grounds and enjoyed a drink and food in the newly renovated bar area

food was poor choice in bar

more options and affordability of house wines on the hotel bar menu would be great.