a dreadful noise was coming from the kitchen or laundry at

living out of a suitcase it would have been good to have some sort of laundry service, an ironing room was

wifi good, laundry

to go outside to reach bar area housekeeping staff had left bags of dirty laundry outside my door when i arrived

pool table wasn't great because of the spacing with the wall and the cues were a bit poor but its a

was beautiful, staff was very helpful, the train station is next door, offers laundry service, plenty of room

no laundry on the weekend.

laundry left outside our room for the whole stay

gym lights were a little too dim for my liking but other than that it was one of the most perfect

they let me have an early check in and late check out, as the room was empty

our laundry for a very small fee

bedroom for single occupancy with en-suite facilities and a fabulous breakfast incl good fast wifi signal and

wifi requires you to re-connect and re-enter password every day. it is a minor thing.

wifi is poor in my room.

the coffee could be better; the wifi was a bit slow late in the evening;

customer service guy, at reception who d just taken his shirt out of the laundry basket and thought it would

laundry not collected.

no breakfast thought it was included in price .

were given a twin room, even though we booked a double bed, but we wanted an early check in so had to compromise

excellent service. really friendly staff. big, clean room. excellent breakfast.

was a mess there was a dirty laundry outside my room all night the sink toilet had hair all over it no idea how

not ideal as i'm 6ft2 ud83eudd23ud83eudd23ud83eudd23 and everything was card including pool table

parking is just 13 for 24 hours and i got a late check out room for an additional 10 giving me 3 more hours

we found sweets under bed and in fireplace

just the casual channels where there no kids channels or entertainment

we couldn t stay long enough to try out the bar in the hotel will try & visit for longer next time & see more

pool and gym areas again clean, with very friendly, helpful staff

service was immaculate throughout from reception desk through the room service

the wifi was a little flakey for me

no pool available. we booked this hotel as it had a pool for the kids.

being next to the laundry room

also the room was next to laundry and they did not respect our rest, we heard the washing machines during night

walk corrider wifi work

location comfort cleanliness and free wifi in the room

the apartment we stayed overnight was more spacious than expected with a good kitchen & tv entertainment

used the laundry machines as well, which were very efficient

the room has a little kitchen the building has laundry and gym!

location and facilities. gym and laundry were a bonus!

) but provided well-appointed apartments with service facilities - like a laundry room - in the block

the dryer in the laundry room.didnt dry our clothes well,had to air dry them in the room.

staff were very friendly and made extra effort with the kids

also like the common spaces and the well equipped gym

the room was wonderful, everything i needed and more, fabulous bathroom and great room service the next morning

spa was fab despite the pool undergoing essential maintenance we still got to use the other

cleanliness, quiet room, location, space for pet, proximity to restaurants and city centre.

the pool doesn t have any time slots for kids

amazing location, staff fantastic, room and spa perfection

issue with accessing gym some drainage smell issue with shower

only down side was the pool area was an extra fee, i hadn't come across a hotel that charged residents to use

especially as the gym didn t open until 8 which meant we would lose some of the time slot in the spa

good wifi excellent reception and housekeeping

hotel is really lovely, staff are pleasant,bar was lovely, liked the fact if you stay here you could still

location, spacious room, early check in options was brilliant

fantastic breakfast

great location. fabulous staff ; wonderful bar !

this included bins being emptied in the adjacent alleyway and what i assume was the hotel laundry truck

the location good size room use of the gym and spa

we had a superb breakfast on both of the days and also an al a carte meal, deserts that were very well prepared

i used the small gym but it was clean and well maintained

beds, well decorated, great spa and amazing staff, the bartender was great, good conversation and helpful service

the beatles theme tesco express right next door close to bus and train station kettle laundry close

tap water tastes like petrol.

we arrived at 08:30 and got an early check in which was great as we were tired from travelling

pet friendly, pleasant staff who always wanted to help, especially when our keycard stopped working

d been engaged i said a few weeks, we went out for a walk come back to a card, balloons and rose petals on the

cooking or laundry facilities

hotel was very clean, with an amazing bar and a place for hotel guests to get complimentary teas and coffees

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key

good bar prices

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key card that they

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was

wasn t anything i didn t like about the room, all the little added extras, coffee machine, kitchen, hairdryer

would be really useful if you could supply a tea towel for the mini kitchen

loved the staff very friendly and helpful. room was great mini kitchen was great

absence of an on-site restaurant was a minus and not appealing to family with young kids

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with

wifi didn't work. the constant buzzing noise we could hear in our room

a petal in the wardrobe from people before and bit of dust round the room

when staying in liverpool, we d typically stay at one of the pet friendly chains, so it s great to have

is a hotel pet friendly our kitty cat loved it and so us

good private parking

check in staff great rooms big great bathroom breakfast very good good selection bar prices good will definitely

pet gripe: greeted with the overfamiliar

large room, good size tv and good wifi

kitchen staff and food

good gym equipment

utilised the gym which was nice to have within the property

clean, up to date, billy and ronnie. great breakfast and everything you need in a hotel.

room is lovely and the breakfast is very good value

early check in. staff were so professional and accommodating.

breakfast is complementary, served with the best filter coffee around, made with fresh arabica

good location, breakfast, cheap double room for two and friendly and helpful staff

loved that you could access the kitchen with breakfast supplies 24/7 and appreciated the free parking

long way from town not given much information eg location of bathrooms, wifi password etc

filthy, the floors had never seen a mop, there is no secured parking by request or otherwise, no bar on site (

t get laundry done because it was the weekend supposedly

there are no in-house laundry facilities.

wifi was

excellent wifi

bar prices reasonable

can walk everywhere many option on places to eat around close to train station has complimentary laundry

souterrain room, next to laundry room with emergency lights shinning all the time

i d expect more than to be put in room 001 on the basement floor next to both the offices, laundry room and

had a mark on it (receptionist applogised and said it was cleaning product they use to clean laundry

the staff entering the laundry cupboard in the early hours

a section missing in the middle but my daughter just turned it over , probably got missed by the laundry

great location swimming pool brillant for the kids

everything from location to the idea it's pet friendly.

breakfast was great

lovely pool and great area to relax with food and drink while the children play pool

apologising, but with no suggestion of investigating why they had clean stained sheets from their laundry service

is fantastic, the decor is nice inside and out, even the bar is relatively cheap compared to much more inferior

availability of late check out, spacious room, very safe area, taxi availability.

we stayed with our 3 kids ages 7, 4 and 1

it's literally right next door to the cavern bar and steps from loads of live music venues, restaurants, shops

however, the guest lift was being used by the staff doing the room cleaning, laundry, etc

no laundry facilities. needs more hooks in the rooms to hang towels etc!

couldn't access the free wifi (tried to on more than one device and still couldn't )

the location was perfect no matter which way you turned there was a restaurant, bar and shops

they allowed for an early check in, asked the morning before checking in

for 4 on day 3 the weather hit highs of 20 degrees and the apartment was an absolute sweatbox our kids were

it is just that while we had kids our view was a gentleman's club and this was a little noisy at time

pet fee is not cheap and you can only know the price when you confirm your booking

wifi kept cutting out

a really spacious, clean room located in a great spot and thankfully there was wifi!

the shower wasnt very good. there wasnt any eateries in walking distance for kids

i had to go down just to ask wifi password

free on site parking and really friendly hosts

in the room , staff were friendly and helpful the closeness of the hotel to the stadium on site parking

rooms are basic would recommend to friends and family would love to stop here on a match day kids enjoyed there

rooms were clean and fresh laundry every day

great laundry round the corner

view from room lifts to make access to rooms easier room service breakfast was delicious mini bar average prices

staff, location at 800 meters from lime street station, very clean room and bathroom, strong wifi signal

breakfast was very fresh and loved the free room service to our suite

the hotel is very keen on environmental issues regarding laundry there are still numerous plastic bottles in

breakfast/dinner times, gym information

breakfast was continental

friendly welcome by dave , room service food was excellent and breakfast was also very good

gym which was handy and one of the best breakfast spreads ive ever seen

had a drink in terrace bar 20 for two drinks is a bit expensive

room service had to be ordered via whatsapp and wasn't answered for over an hour, to combat this we

24/7 room service is also a good added bonus and offers various options at a very good value for those

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

also the tv in the bar area where watched the football world cup was really small they should upgrade the

rated down as there was some sort of laundry crisis so we only had one bath towel between us

staff excellent, excellent breakfast great choice, room

breakfast was great.room was great

30 surcharge for early check in for a room that was ready

wifi didn t work well but we didn t mind that as everything else out weighed the wifi issue, we

laundry facilities but pretty close to a laundromat

the hotel doesnt have laundry service, but 5 mins walk from the hotel you can find laundry service

3 men sitting on the steps on arriva litrely blocking the entrance 2 at reception giving there laundry to the

restaurant and bar were not open and the room service qr code didn't work

very clean, uber comfortable, great staff, nice shower, comfy bed, speedy wifi for work

they decorated it for us with swan towels, rose petals and a balloon which was a really nice touch

maybe a kids menu would be a welcome addition

team has put in every aspect of the facilities: it would be great to have a pull up bar in the gym

ive stayed here a few times great hotel,first time in gym,really state of the art,

thought studio would have more kitchen facilities like a microwave or a hob

wifi was appalling and hardly any signal

lovely selection of breakfast well equipped gym

gym didn t open until 7am which was too late.

negative thing, but i believe it was just for these days we stayed, that the wifi in our room didn't work

great location, second stay for us, great breakfast lovely bar and drinks

time around, breakfast area was dirty, plates dirty, one of our rooms was not cleaned and laundry was not

no food served after 9.30! only room service

cept spa) - spacious room - tv channels - early check in and late check out

son said wifi was excellent

room service was served promptly and was hot and plentiful

a huge amount of room, which made the bar area smell of cooking ( fish and the buffet) one of my pet hates

pet friendly nothing was to much trouble for the staff

were really accommodating and friendly hotel was very clean room service was great room with the mersey side

box of chocolates that tasted like they d been in the store cupboard for 4 years and the rose petals i paid

just the fact it took awhile to get room service

bedroom, scruffy laundry room, unprofessional reception desk, lack of refreshments in room, no communal water

they left a carrier bag in the room for us to use for our personal laundry, which i thought was a nice considerate

although we didn't use it there is a restaurant and bar and breakfast

was a bit odd that the hotel did away with the phones for the room service and the text service they offered

very good location,friendly staff,strong and free wifi,good price.

the laundry service was very expensive.

staff exceptionally welcoming and open to requests for late check out on new years day

location, room size, cleanliness, wifi, huge&fluffy towels, big bed and very comfy pillows

swimming pool does not have a hoist for disabled swimmers

room service happy to supply any items we wanted

staff were very pleasant and accommodating for all our needs including early check in and bag storage after

nothing for the kids.i would have liked a coffee machine in the room rather than instant coffee.

breakfast, bar food and surroundings

don't like self service breakfast so next time i would use room service

location, beautiful views, comfortable and clean, super friendly staff engaging with our kids, great choice of

had some dirty laundry left in our room

i didn't like giving laundry in and discovering when it was meant to come back that it was not sent it in the

restaurant good with adequate, albeit rather expensive, breakfast

kids had a terrible night's sleep due to being too hot

staff were so lovely and kind also the gym is great to use and the bar and food is so beautiful and food

green towel laundry policy, explained by notice was not followed by staff

no same day laundry on a saturday

i got out of bed and it was the laundry being with taken away or delivered

distance out of town . messed up our laundry and taxi

lovely spacious and well equipped rooms and bathroom. friendly staff, good parking, fast wifi.

and our room was next to a noisy laundry room with machines going off late in to the night, and started again

moved rooms and still no mattress protector- issue with laundry apparently

much so that he didn't want to leave the room, so we cancelled our restaurant booking and ordered room service

fuss free connection to wifi

had room service ordered ice cream this had completely melted by the time it arrived a minor negative

floors in room, corridor and laundry room next to our room

early check in 2 = breakfast good 3 = nice room, good view 4 = great shower 5 = friendly cleaning

breakfast area superb, very well laid out, plenty of room between tables, extensive range of

i would have liked a more private lounge bar area

can't really comment on the wifi as we didn't use it

of getting laundry done was highway robbery

road in a multi storey car park this was not given on booking site which said

with lots of ev chargers

great breakfast. great location, course was in the hotel. enjoyed the gym.

wifi was like you were at home, super fast and could stream anything whether it be youtube or