they have a laundry option at a reasonable price ( reasonable by costa rica standards and compared to other

30 laundry costs 8 dollar for 1 box and you get back stinking clothes big scam at the very end

offered for laundry ($10/load), $4 for a coffee, and airport runs ($25) and a few others were very high

laundry

they also helped us with laundry, booking a shuttle, booking a movie online and with ordering pancakes for

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

laundry was ridiculously overpriced

laundry service good value (out sourced)

rooms face the pool which was loud with kids in the early morning

a long walk around interior portion wall from bed / clothes closet to shower and toilet) - the wifi signal was

and pillows not comfortable room very noisy from outside housekeeping very noisy internet and wifi very poor

gated and secure parking

otherwise all good and safe parking

good location, comfortable bed and big parking lot

comfortable bed and good wifi

was so kind and welcoming, loved the local complimentary breakfast every morning, lovely swimming pool, and the

the pool did not get the sun. so it was cold. the hot tub the same.

staff doesn't know how to speak english there is no water in the shower the wifi very weak there is a lot of

facilities are beautiful, with live plants growing from the walls and a cute pool

very good location, nice staff, beautiful interior with a lot of plants, wonderful pool, amazing jacuzzi

excellent good value laundry service with same day delivery

the house is very beautiful and they have a laundry service

good paid laundry service

very good breakfast

friendly staff good breakfast the style of charm of the hotel including the furnishings, artwork, and fixtures

rooms are wonderfully comfortable with a nicely stocked mini bar of goodies & non alcoholic drinks

the bar and restaurant was lovely both for dinner and breakfast

they had a small gym and terrace with jacuzzi and lounge chairs both included at no extra charge

free parking included, there was even people waiting for us with umbrellas as it was raining when we

wifi connection is shockingly bad, which spoiled it for me also, but less importantly, the

we had some bruschettas for dinner at the hotel bar and they were delicious

parking here is difficult if there are more than 2 vehicles

parking place

private parking and good wifi signal

the wifi worked perfectly throughout my stay

breakfast is also a treat

the breakfast was good and the location was close to city center

good breakfast

the staff unpleasant wifi connection not stable poor breakfast

the staff were very nice and the breakfast was fantastic!

big room, gym, laundry

the 2 bar staff in the casino were nothing short of obnoxious!

to open the window so great for fresh air, no noise outside the window, nice breakfast and good gym

modern, clean, had a gym, food delicious, spacious

had everything we needed after a long flight - comfy, spacious room, restaurant, pool, gym

staff was very friendly, the room was clean and enjoyed having self laundry

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

the restaurant and mini bar are expensive

the jacuzzi by the pool didn t get hot but that s okay ..

overall breakfast is ok. love fruit selection

the wifi was also pretty good

price 24h check in wifi was good

the bed was too big for the room. the wifi would be down for hours at a time. it was kinda loud.

the wifi is excellent with a good speed and reliable

strong wifi

they give you a towel a blanket and a small bar of soap which helped

the area is loud with a bar next door

prostitute outside and in the bar next door

the downstairs bar noise, but it's only going for a couple of hours during the late afternoon

early cheap price for a private room - same price as a shared room in a hostel hot shower good wifi

everything else on the breakfast bar was off limits

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

should have an american breakfast on the menu because a lot of canadians and america's visit there

very poor breakfast. good service for only club members.

i asked and paid them $5m to do a huge bag of laundry which was super helpful as we were headed to cancun from

the main issue was being next to the laundry room which operated all night long

unfortunately, the power went out so i had no electricity, wifi or hot water

working wifi no hot shower

wifi is not that strong and the noises at night from the restaurant and bar next doors!

breakfasts excellent - and lots of options

the pool is outside of the facility and shared with another facility

the gym was sufficient with some cardio machines as well as weights

the casino was small and very drab.

was very helpful - you can change us currency into colones at reception - there is an atm in the casino attached

it was clean and comfortable and even offered laundry in the basement, which i thought was an added plus

laundry service is way too expensive compared to other hotels (but you can use the washing machines

great location, great italian restaurant, wonderful staff, on site laundry, free breakfast.

self service laundry is a bonus (you have to buy tokens)

thought the listing said there was a washer in the unit, but i may be wrong (i needed to do some laundry)

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

price, good room service, hot shower (after three weeks in nicaragua we really appreciated it), cleanliness

very noisy on a friday night with the karaoke bar and traffic.

nor the other services (breakfast / restaurant room service etc

the room had the basics with with cable tv, wifi, a table with chairs and a bathroom with hot water

like that they have laundry service and airport taxi shuttle

one window looked over the laundry room and the other over a hall way

big breakfast served with coffee and juice in the morning and very helpful staff on the front desk

nice staff, free morning breakfast

great free breakfast with a choice of three: american, continental or omelette with veggies and ham

good breakfast.

breakfast was very good

pool good. felt like a safe part of town close to park

facilities are ok, however the breakfast could have been better with more options

breakfast was terrible

and angie, the desk people, also cook breakfast and clean and do laundry too

plus we could do our laundry (with an extra charge)

quick laundry service

wifi was also good

sent by katharina, and he was so nice and stayed at the airport with me for 2 hours, made a wifi hotspot to be

used the laundry service which was very fast

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the cleaning staff washed my personal laundry for a reasonable price

the laundry service has a pay by number of piece of clothing price.

retail store with loudspeakers playing music by day and bar night club by night

they charged an exorbitant amount for laundry service

breakfast is great. updated rooms are very nice. free parking is a nice feature.

bottle of water in the room is not good - especially as you can get a great cappucino in the bar for less

the gym was good

poolside location of bar and restaurant was nice

nice room, comfortable beds, everything is new and clean. nice gym

spa for the price offer is high price with not much amenities, pool area was not that clean had kids playing in

they went ahead and were able to serve us an appetizer at the bar which was absolutely delicious

room service was below par

staff at the restaurant taking room service orders was a mess and ended up playing with our time, totally

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

laundry in each villa

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

think your laundry price over !

laundry is over priced

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

overcharged me at the end and then ask if i wanted to take it from the mini bar which i did not and they refused

wifi didn't work during my stay but hopefully they have that fixed now

we used the gym which was excellent

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

the gym has 3 machines and they

there is nothing in a 2km radius, just roads the hotel also says it has a spa and a gym

willing to help, fixed small issues, answered any question - restaurant, cleaning room, wifi connection, breakfast

the hottub/plunge pool looked quite sorry for itself and the gym consisted of one treadmill

the morning breakfast at the hotel was delightful

excellent choices for breakfast, and all were tasty and plentiful

relatively minor inconvenience with the parking was that we had to ask the staff to unlock the gate for us each

the parking seemed secure with a very tall locked gate immediately outside of the building

secure parking, really comfortable beds and perfectly clean

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

the staff was amazing and the laundry service is perfect

the laundry service was amazing

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

breakfast and room cleaning by the amazing senora rosa

breakfast that was included was only toast and fruit

wifi was slow at peak times but was operational (could read and write emails and browse webpages

it's behind the large hotel/casino, which is a bit confusing when coming in late

got charged $22 for a laundry bag

charges for room service and laundry

location, personnel, service, fantastic restaurant and bar, bar staff, etc.

room service was slow, and the food was ok i had been sitting under the cover for a while, and kind

we ordered room service for dinner and it was good and not as overly priced as breakfast

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

there was a laundry facility available which was very appreciated ($1

guests can use golds gym for free which is a nice thing

i feel safe there for my kids to roam around and o don’t

and its close to the downtown, less than 10 minutes in car, good breakfast, and can use golds gym

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

bonus points for the nice pool/hot tub and the bed was so comfortable

be nice to maybe have someting like pancakes for breakfast too

staff was wonderful, breakfast was scrumptious. room was very comfortable and clean. ud83dude0a

was very nice in a pleasant restaurant near the pool

wifi worked well

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

parking really small only for 2 cars left my car outside and was vandalized

and laundry available

think the vents are connected to the kitchen downstairs

the smells from the kitchen up into the bedroom in the morning

the breakfast was exquisite

central location, comfortable room, fast wifi, good shower.

staff were an hour late with the laundry service and we were concerned about missing our bus

there's a pool and even secure parking for those mad enough to want to drive around here

beautiful old house with a large room, pool, breakfast everything was great

friendly staff! free onsite parking & breakfast available.

beautiful floors, high ceilings, comfortable beds, great little gym & comfy jacuzzi above pool

drop off laundry-and you get it done by the end of that day

strong and consistent wifi signal

the hotel has a nice casino and near it a bar to socialize

cleaning staff, room service, and restaurants staff were fantastic

clean modern, great staff, casino on property and restaurant and bar. good value.

location and facilities (pool, gym and restaurant)

and the furniture at the pool were also very old with hole in several chairs

we had the pool for ourselves

additionally, during my stay, there were maintenance works at the pool level, causing disturbances for guests

the breakfast was good, the staff courteous and friendly

laundry prices were ridiculous (5 dollars per t-shirt)

laundry lady banging on everyone's door early in the morning

services of the hotel are extremely expensive (taxi, room service, laundry)

breakfast was great! and a lot of choices for kids!

place is really nice, the staff is super attentive , safe , the breakfast buffet ud83dude00 amazing

this was a nuisance expensive laundry

only issue was a really poor wifi

be a little noisy in the evening (but the bar closes at 10 pm so no real problem)

location. ambience of the bar and restaurant

we left before breakfast and they made us breakfast boxes to go

she told me i could have my laundry done on sunday

nothing open, no nearby bar or restaurant when i arrived later than intended because of flight delay

the underground parking kept my rental motorcycle safely out of view

the gymn is very basic, but better than nothing

the rooms were lovely, the pool was amazing and the restaurant was delicious

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

loved that there was gated parking included in reservation

in the middle of san jose , restaurants, casinos and shops, and that amazing roof top terrace with an amazing

hotel has private parking which is useful considering you can actually walk to the centre of the city

gated free parking

the laundry service.

the laundry or the cast of stomp was in the room above mine

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

nothing for kids here

breakfast was excellent and the wait staff at the restaurant were wonderful

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

laundry delayed at reception without explanation about requiring payment prior

laundry machine very helpful

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

laundry on second floor

avenida central and good places to eat, clean and good sized rooms, friendly staff, complimentary breakfast

no air condition. 1 shampoo for 2 people. no drinking glasses. no bar service.

staff members, nice rooms, comfy beds, warm showers, pool, good breakfast, close to restaurants and busstation

it also has a nice ittle bar/restuarant on site for quick meals (with kids)

breakfast ok

the hotel also provides a laundry service which was efficient and good value for

the room is very clean, the shared kitchen was very clean

nice location, friendly staff. tasty vegan breakfast

not the best wifi

parks around, great restaurant next door where you can get 10% discount, there's a lounge with a kitchen where

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

socializing in in the restaurant and bar was enjoyable

i love the fact that there s a bar and kitchen with sports on every tv right in the hotel

location bar staff excellent (karla is such a doll) rooms have great beds/ ac/ hot water w pressure and all

the food was very good, stocked bar, friendly staff, and had a pool table

great design, convenient amenities, comfortable bed, great local location, laundry available

like i gave them my laundry in the morning and when i asked for it at night it still hadn t even gone in the

laundry service very expensive

offers services like transport to the airport, and, i think, laundry (both for a price)

staff was perfect and they really helped us with doing a lot of laundry for us in 2 hours

i was grateful to have laundry service

loved this hotel, its well-kept old style interior, excellent costarican breakfast, and friendly service at

with very good wifi

reception staff extremely helpful in organising pick up from airport, early check in and taxis

nice outside bar area to the front too

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

the room was clean and facilities like wifi were good

wifi is good. good place next door to have breakfast.

wifi was way too slow, roaches all over the bathroom, just one toilet paper roll, was the half of

clean and secure, quiet inside good wifi.

excellent breakfast lunch and dinner served at hotel castillo

the shuttle is not included, breakfast is not included the room was shabby compared to the picture advertisement

i like that the bar is downstairs

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

no clothes iron available. wifi is good, not great.

hot water for tea and coffee in a central spot. info about laundry services.

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

laundry could be arranged via reception

cosy and quirky hotel with a huge buffet breakfast and great bar/restaurant next-door.

excellent breakfast and ambience!

laundry service ($8 per load) was efficient

the staff members were very helpful and helped with laundry

they did my laundry for free and did not give me any hard time when i had to cancel the last night

the laundry service was perfect

they helped wash laundry and the breakfast was wonderful (at a slight extra cost)

uncomfortable and not very secure parking

i did not use the parking, there were not many space

the room was comfortable , with large window to a garden , cables and wifi

the private parking is very handy and the prices are fair

wifi came and went in strength

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our

breakfast is good with homemade breads and jams

the breakfast was just a small plate of fruit and a coffee.

it s got a kitchen

in house restaurant, excellent breakfast

animal, there are two cats on the property and super friendly staff who makes your coffee for breakfast

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

the hotel is under new ownership and finishing touches still being made and the restaurant/ wine bar is close

the neighborhood has lots of restaurants to choose from that are excellent and there's a bar and restaurant at

parking situation

excellent location, great breakfast, friendly staff

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

backyard is beautiful and peaceful the hostel was welcoming, clean, comfortable, hot water, free breakfast

the breakfast was also very good

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

breakfast in an open air patio surrounded by plants and birds was very pleasant

the breakfast time is from 7:00-8:00, which is a joke / scam

the is no room service, and the restaurant is not opened late.

breakfast was absolutely delicious

comfortable, secure parking and great breakfast

breakfast and location were fine

breakfast - although i only ordered fruit (you have to book the night before), it was very poor -

breakfast was good and the staff were friendly

fantastically friendly staff; slick interior design; best free breakfast anywhere!

no hot showers, noisy street noise, poor tvconnection, no wifi in rooms

to us embassy, friendly staff, breakfast included, walking distance to restaurants, gym, good

balcony adds great value, everything was clean, room service and a restaurant add comfort for a stay after or

everything was great, but maybe a bar area would be nice

the staff from parking to security to front desk were exceptionally nice and accomodating.

parking space

they did a lot to help with meals we ordered in, arranging tours, getting laundry done, etc

need to limit use of the laundry facilities after 8pm

the kids were absolutely thrilled, and we enjoyed a fantastic evening before drifting off to sleep in

large room, great lobby, safe parking.

for breakfast, you choose from a menu and they prepare everything fresh, which i really enjoyed

on one of the days, a mom stayed back with two sick kids

the pool/jacuzzi was a nice place to relax

our kids enjoyed the pool

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

was beautiful, security was nice, neighborhood was quiet, room service was well provided

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

secure parking, good breakfast, comfortable room

wifi was not that great

late arrivals someone has to physically open the gate to the parking lot

the breakfast was delicious

parking inside the parking lot was a bit stresssful and noisy for those who had windows to this

it also has a safe parking

clean, comfortable, with most of the basic amenities, and traditional cr breakfast

was okay, parking behind the gate

pool, bar, staff are all top notch!

bar tender and chef are great

it was very nice. good service and great bar prices.

best hotel in san jose . staff is the friendliest , pool is amazing and room was so comfortable

included parking seems to be extremely limited

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

parking is secured by a gate down the street from the hotel (next block over and across the street)

shared kitchenette.

bar on premises open 2-10

wifi access is terrible.

wonderful safe location, really nice staff, comfortable quiet room. beautiful pool

there was also really fantastic pool, it was our local beach

single use tooletterie wifi doesn t work at all inside the room paid for breakfast included but was not offered

comfy beds, great bathroom, lovely pool, late breakfast, value for money.

the location is great, the breakfast is wonderful and the staff is always helpful

excellent. excellent service, delicious breakfast and very friendly

i especially liked the gym and it s very quaint

the included breakfast was very good; particularly enjoyed the fresh fruit, good cheese and fruit juice

nice hotel, beautiful decoration, nice staff, clean rooms, good wifi, very silent with birds chirping early in

i appreciated the gardens and birding. i also liked the gated parking lot.

super clean, excellent staff, great breakfast.

three large groups meant that we had to eat in the bar

but, as we arrived just after 9pm, the restaurant and bar were closed, so we couldn t get anything to eat or

more if you're staying in the area); great gardens for the birds; very decent breakfast; good car parking; very

the free laundry facilities were useful than expected

also terrace bar was full with people who weren't guests

the towels looks like kitchen towels and it was kind of messy the distribution the hotel is in the backside of

had one night at ac hotel marriott but extremely pleased with our room , check in and the big gym

there is not very good connection between the parking and lobby

english and tried hard to help with requests, such as getting me an extra blanket, finding some laundry soap

the laundry service, but was slightly disappointed when a shirt was returned with a small dirt spot

also, loved that there were laundry facilities onsite

pool, laundry facilities (not used but good to know how much is available), spacious, little playground

laundry room was very convenient and very cost effective

free laundry

excellent service and breakfast and free laundry room

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

free use of laundry facilities

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in

coin-operated laundry would be nice

was wake up at 730am by hotel staff for ark about laundry service and at 830am for control in room

only thing which could have been helpful, was a self service laundry area, as the prices for the hotel laundry

there was a cozy bar at night and a few restaurants just outside the hotel

there is also a free underground parking as well and hotel is situated in the premium location of the city

i had my laundry done when i first arrived, which was done perfectly, very quickly, and for a great price

did my laundry promptly and well

the breakfast was okay

good secure parking

breakfast was very good

i booked it instead of another one, besides the location because of the gym

maximum wifi speed we got was 3mbps, enough for texting but slow buffering for video

popcorn is free and plentiful in their kitchen

breakfast included with the reservation was awful, so we order from the menu, however my husband

breakfast was not included

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

the room has a small kitchen in case you want to stay several days and prepare something to eat

housekeeping staff are lovely and were very gracious when helping us with some extra requests (laundry service

the kitty that visited us at breakfast just made it that much better

had a huge, comfortable room, with a kitchen and a big patio with 4 rocking chairs and a table

nice breakfast included, friendly service, spacious room.

our room was more like a little appartment, with a lot of space, a kitchen and a beatiful view over the city

full breakfast still not available.

staff, very nice breakfast, large clean and comfortable rooms

no free breakfast, vendors asking to take you places and tours. aggressive .

very secure and good breakfast to start the day

breakfast was basic

breakfast was very tasty

decor, lush gardens, very safe neighbourhood, delicious breakfast and excellent service from the friendly

the included breakfast is unreal

it was breakfast that won us over

breakfast was amazing

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

shower in our room was cold, and the laundry was extremely expensive

my husband and i are vegan and i was pleased to see more food options in the room service menu

not a single bottle of water neither of courtesy or to buy, the mini bar was empty andthe telephone did not

wifi isn't great, it keeps disconnecting

every staff member was involved in the new year eve event preparations, the restaurant and the bar were close

hotel needs to improve the pool and jacuzzi

views of san jose and beyond, professional staff, excellent restaurant and gorgeous gardens and pool

the breakfast was lovely around a beautiful surrounding

parking. couldnt close the balcony door. didnt feel very secure.

have enjoyed staying there for the last 3 years and will continue staying there i enjoy the casino and the staff

staff, clean, good breakfast, average wifi

the only thing i didn t like was the construction by the pool

the breakfast was delicious and the staff who work the excursions were by far very helpful with

breakfast