we wanted to do some laundry but they made it so complicated that we didn't do it

the pool was beautiful and we managed an afternoon of relaxing before we head off on our tour

they were very accommodating to our early check in

and every time we needed it we had to ask the front desk to open the hotel gate, then open the parking gate,

was exceptional, the restaurant was amazing and catered really well for me as a vegetarian, the breakfast was

very limited secure parking

room was clean and breakfast delicious

clean, well maintained rooms. breakfast patio

accessible by car, parking is safe

location, breakfast, secure parking. carolina is such a kind person!

great breakfast also included

they made us breakfast and took us to the airport at 5am : ) will definitely be staying here in the future

great location, very friendly owners, delicious breakfast

the owner is very nice and prepared a breakfast for us to have on the rooms own spacious balcony with a view

on previous visits, but if you want a relaxing place to wind down before your flight, with good wifi, a room

wifi was a bit unreliable at the upper levels

some upkeep no or poor wifi property was much better when we stayed in 2019

pool slices are not safe for kids

bar has an indoor playground for kids, which we had never seen before

the plates were dirty, we couldnt even use the kitchen because was dirty too

friendly staff who did my laundry for free !

good location, comfortable beds, tasty breakfast, excellent service with airport shuttle

we arrived too late for the shuttle, the instructions were to give an orange cab , that worked out perfectly

wifi connection spotty

wifi not so stable

the air conditioning and wifi worked great and we loved the breakfast in the morning

loved the courtyard with the pool. and staff was very nice. the fruit at breakfast was wonderful

super close to the airport and free parking behind a gate

this place has a lovely pool out the back which is great after a long flight

pool, close to the airport, clean room

the room i got is next to the laundry room, so there was some noise.

could used a laundry room for hotel guests

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

location to airport, shuttle, laundry, good food, clean place, great helpful staff

pool comfortable beds spacious room helpful staff clean facilities onsite bar & restaurant with

a bar would have been nice plus a room to do laundry

loved that we could run a load of laundry, as we were traveling throughout the country

bonus was the coin operated laundry so we could was our sweaty dirty clothes from our stay at manuel

quiet, guest laundry, helpful staff

was good and we were able to do laundry at the hotel

food and service in the hacienda kitchen restaurant was expensive and unfortunately not very good at all

more greenery at pool

free airport shuttle and access to the launch

the room service took a long time to arrive

staff was fantastic. food was amazing! the bar made fantastic drink.

wifi is good too

pool could have been cleaned

also, the breakfast was full service (not just continental) and included in our price

love the view - the pool and the grounds - convenience to the airport.

there was secure parking on site that was locked behind the gate at night

shuttle btw airport and hotel just outside terminal to the right; atm in casino next door; laundry-takes american

i also appreciated they had laundry on-site, a printer, and fast wifi

second day not helpful with how to use laundry machines or

ability to do your own laundry

great location, nice pool, complimentary breakfast, laundry room, nice beds

improve breakfast options

great gym, pool and even kinder staff going above and beyond every

breakfast eggs

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

and spacious, even with kitchen, washing machine and dryer so we could do our breakfast and laundry there

they let us do our own laundry, let us hang at the pool all day after checkout as our flight wasn t until

we can enjoy swimming pool, terrasse

great friendly staff, pool and breakfast

we love to cook simple meal so having a kitchen was awesome, lino the manager and his team were always very kind

love how clean and neat the hotel is, breakfast was great and i love that the hotel met all the covid-19 safety

gym needs maintenance.

breakfast is ok, plenty of parking space

the gym was well equipped to have a good exercise routine

i arrived after 10pm. hotel shuttle did not show up at the airport.

they said they were having a big problem with their laundry

laundry service is beyond overpriced

no laundry service

housekeeping was lax. laundry services could be improved.

they're laundry was

clean everything was, the friendliness of everyone, the beautiful seating green areas, the pool, how management

swimming pool available (didn't have time to go , though)

clean, wifi was perfect, and has kitchen and hot water.

the pool closed early

some ants around the kitchen

laundry came back folded and

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

rooms were comfortable, they have free shuttle from the airport, is convenient and includes parking at no cost

kids liked the pool, it is cold but after they finally got in, they were fine

closed at 7pm and we arrived late so the kids weren't able to enjoy it at night before we left in the morning

fabulous view across the golf course that might have appeared from the advertising that one would have access

outside back yard with view of golf course

gorgeous lookout onto the golf course, amazing breakfast and hospitality

hotel is right on the golf course

great for us because of proximity of the conference venue next to it and automercado, pharmarcy, laundry place

excelent staff, wifi, close to airport, has free pickup and drop off services

the airport shuttle is convenient

let's say efficient enough but there is also a nice clean pool for your kids to cool off if necessary

for a quick overnight before our flight home so unfortunately didn't get to spend any time in the pool area,

it s location is perfect for playing golf , and the staff is wonderful.

was a pleasant atmosphere, beautiful views of the golf course and great bird watching

de golf is a great place to stay always and it worked ideally as a gathering spot for our group of six

bed was uncomfortable and furniture was damaged. there was no pool or jacuzzi.

great breakfast (a bit pricey at $10 per person, but kids eat free)

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

there was a queue for laundry in the evening as they have only 2 +2 machines

appreciated the early check-in and free laundry.

close to the airport. free shuttle. free yummy breakfast. very nice hotel. lovely room.

great breakfast

laundry facilities on the property

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

the installations excellent bed, tv, and room service the restaurant too and the people helping in the restaurant

free laundry. the beds were comfortable and nice.

great facilities, laundry, pool, gym etc

expected the laundry room to be more than just 1 washer and dryer but it got the job done.

they have washer and dryers for free laundry services as well, which is nice after a long week in the humid

front desk, breakfast wonderful, free laundry, nice clean pool area, so helpful, housekeeping

the gym was a decent size and the complimentary laundry room was very useful

free laundry was a real bonus as we were halfway through a 6 week trip

the food was amazing, the bed and room was lovely and they even had free laundry, which was so amazing as the

laundry facilities were out of order

laundry machines were free and in excellent condition

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

we also enjoyed the free breakfast

just wish we could have stayed to enjoy the breakfast

the breakfast was decent, the location is perfect, just 6 minutes drive from the airport

nice atmosphere, good breakfast for a fair price.

near restaurants and laundry facility

don t like the perfume cleaning products or laundry soap

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

a laundry on site

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

close to everything laundry next street over, many restaurants available, great shopping.

while they don't offer laundry at the inn, there is a laundry service 1 block away.

close to the airport, beautiful history, wonderful breakfast

we were never successful getting the wifi to work, even though we got connected.

the room was comfortable and the free parking was really ideal -- especially in a rain storm

bed comfortable and clean room, breakfast in the morning with sweets, toast and marmelade

great breakfast, beds were fairly comfortable

location, such lovely ladies they are so kind and happy to help, breakfast was excellent we were full up every

tasty breakfast included

good hot water and good wifi

i do understand that you get what you pay for this place is completely ridiculous, wifi signal is barely received

breakfast could've been a bit larger

breakfast was served by a couple lovely women

it's not the fanciest hotel but for $20 was perfect and included a basic breakfast for those on a budget and

good location, comfy bed, hot water, good wifi.

some bed sheets in my kids room were stained

our kids enjoyed our short stay a lot

friendly staff, great breakfast, great location

room was not clean. wifi didnt work sometimes.

the end, but it took the best part of an hour of sitting outside trying to use the free airport wifi

our whole laundry was washed and dried for 5000 colones

laundry service was also great and quick

nice place to spend the night prior to flying, nice staff, you can do 4kg of laundry for 10usd on site (wash

they even did my laundry for a small fee and what a fine job mellissa did with it

alexa provided a free shuttle to the airport in the morning and since we left before the free breakfast, she

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

decent wifi, room

i had a great sleep, there was a beautiful breakfast included and i went for a swim in the pool in the morning

there are only 3 parking spots

at airport (while booking is saying there is one further away from airport then booking told me wifi/internet

64 dollars for a couple items of laundry

said the mini bar was complimentary and i should take advantage of it, then they had a sign which i didn t

we didn t mind but be aware, no bar area, no televisions apart for small shared tv room beside restaurant

bright and spacious , grounds beautiful , pool and jacuzzi amazing , food wonderful and staff

buffet breakfast did not have hot selections

exactly what we needed for a hotel next to the airport. free shuttle aswell.

card open when checking in, i wasn't able to charge my lunch to the room from the swimming pool bar

decent gym and pool facilitites

was very good, and the gym is perfect

it s a little tricky to enter the parking lot if you re not familiar with the streets

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

nice staff, really good food and a nice pool

5) wifi worked well in my room and the common areas, including the pool

breakfast was very good

kids loved the jungle location.

also nice that their laundry service was affordable

and 5 minutes from a supermarket and a few restaurants, it has a lovely swimming pool and gym

free open parking in front of hotel

place close to the airport very quiet at night to get your rest for the next day, pool is beautiful

would have been nice to have the bar open

maybe take the room curtains to the laundry...

the retreat staff is incredibly helpful and arranged cars, cleaned laundry (for a reasonable fee), and arranged

we used the kitchen one evening for dinner and having the full kitchen was perfect

thinking of one, maybe the pool is a bit small and inside, but everything else compensates and you can also take

good place with amazing breakfast!

self serve laundry with washer and dryer

wifi ok

the place was clean and had a living room, kitchen, room and bathroom

wifi signal very poor and slow

included parking is not that simple if other guests have bigger vehicles

was great, communication was amazing and we were able to get an early check in

wifi worked fine

wifi was fine and the room was overall clean

fast, reliable wifi

breakfast was very tasty, i was full ud83dude0a the staff was very nice and helpful (did the laundry for me)

lovely place! excellent cleaning and service. the pool is clean with ample hours. recommended.

is great, bed was very comfy, nice and quiet location for our first night in costa rica, good parking

sloths on property and clean pool

nice pool, it is always open, the children enjoyed it very much

full breakfast still not available.

staff, very nice breakfast, large clean and comfortable rooms

no free breakfast, vendors asking to take you places and tours. aggressive .

breakfast was an option of white bread toast and butter/jam or cereal

breakfast was basic

beautiful property, has a park for kids, swimming pool and tennis

amenities here, from gym to pool, to the restaurant onsite

beds a little firm, changed room to get better wifi

tile around the pool is very slippery when wet and our kids fell multiple times, and i almost fell once

- gym with good equipment for a rather small hotel - very good food and service at the

pool needed work.

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

the garden is so beautiful, the rooms, restaurant and pool are simple but ample and clean

first stop off from the flight with young kids

pool was a hit with the kids

private parking behind the gates possible

good wifi and restaurant in walking distance

surrounded by nature - there is also enough space for running around if you intend to come with kids

by the pool was good with fresh fruit, eggs, juice and coffe

amazing place. clean, relaxing, beautiful garden and pool. very nice lady hosting us.

provided conflicting information regarding the price of shuttle, laundry and other services

the kids loved to pat the dog and the cat

amazing views, hosts very friendly and helpful. delicious breakfast. beautiful garden and pool

the pool was good for the children and to cool off

nice little pool which the kids enjoyed

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

the room has a small kitchen in case you want to stay several days and prepare something to eat

i enjoyed using the laundry facilities after travelling across costa rica

was a free laundry room with comfortable bedding and a shopping centre across the road

liked the fact that there is a do it yourself laundry room

free laundry on, just buy detergent:) pura vida

super comfortable, great breakfast, free laundry if you do it yourself (and a paid one available too), lovely

casino we have worked at would not allow people to tie up 2 slots whild playing other machines

we sat next to the swimming pool for a drink while our kids swam, but nobody came to us, i found only a printed

should you be interested in exploring the centre of san jose or other nice areas like the bars and restaurants

staff, clean, good breakfast, average wifi

have enjoyed staying there for the last 3 years and will continue staying there i enjoy the casino and the staff

laundry service, reasonably clean rooms

the pool was fun for kids to splash around in, and the gardens were a lovely bit of privacy and nature in the

plenty of parking

provided two towels for four people (2 adults and two kids) even though we full claimed kids/included them in

free airport shuttle

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

shower in our room was cold, and the laundry was extremely expensive

the breakfast buffet was the most spectacular spread i have ever seen

the pool gym and the food. beds were extremely comfy

could not view spa menu or restaurant menus on the tv

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

the breakfast is super yummy

parking is secured by a gate down the street from the hotel (next block over and across the street)

quite, very comfortable bed, great breakfast and amazing people work there. pet friendly!

the hotel does not have an in-house laundry facilities for the guest

terrible but breakfast wasn t exceptional, gym was small

made me feel welcome and the hot breakfast and fruit was delicious

great wifi

location, breakfast, comfy bed, clean room

staff was very helpful, our breakfasts by the pool were quite nice, and parking was ideal

probably the location, but due to restrictions and it having a pool is a minor thing actually.

clean and friendly. the food was excellent. the pool area really feels like a fabulous oasis.

staff are friendly, the hotel surrounds a pool

included parking seems to be extremely limited

provided a laundry service in a very short space of time

much, there was a group of school kids staying and you could hear them joking around as they walked by as the

borderline rude, both while we were checking in and afterward when we asked them to look into the wifi, which

there's lots of parking space if you have a car

we were even able to take a dip in the pool in the morning

self parking free on site with security 24/7

breakfast was great

breakfast was excellent

was no water available in the foyer or restaurant unless you asked the bar staff

floor a little dirty , mostly in the corners all the tables in the bar / restaurant were full of water marks

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

weak and unstable wifi, no shampoo

was so friendly, brought us room service upon arrival, greeted us at the hotel pool and turned on the pool lights

the wifi is horrible almost everywhere around the hotel

breakfast, wonderful very friendly helpful staff in all areas of the villa san ignacio

the included breakfast was good

great breakfast, laundry on site.

t like that the pool was dirty, they could use to maintain that a little bit more, and if you were here for

it has a good room and pool and the breakfast is alright

staff confort location dinning bar all excellent

clean, comfy, friendly, plenty parking bays

coin-operated laundry would be nice

only thing which could have been helpful, was a self service laundry area, as the prices for the hotel laundry

was wake up at 730am by hotel staff for ark about laundry service and at 830am for control in room

coffee in room, 1 decaf no in room menu, or qr code for room service or restaurant

there is also a free underground parking as well and hotel is situated in the premium location of the city

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our

in house restaurant, excellent breakfast

very nice staff, rooms are clean and a healthy continental breakfast.

it s got a kitchen

and wifi was very weak during our stay

to us embassy, friendly staff, breakfast included, walking distance to restaurants, gym, good

really good restaurant and the breakfast, quite interesting interior.

clean, well organized, nice gym

balcony adds great value, everything was clean, room service and a restaurant add comfort for a stay after or

very clean, excellent staff, nice gym, delicious breakfast, quiet room, safe parking, good price

i appreciated the gardens and birding. i also liked the gated parking lot.

the garden and pool are beautiful and relaxing

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

the breakfast not very interest.

three large groups meant that we had to eat in the bar

nice to have the use of laundry facilities

nice full kitchen

stayed here before and forgot that the front parking area can be a bit difficult to get out of when it is rush

it also had a kitchen with all the basic necessities , with a dining table and two chairs

good wifi

the free laundry facilities were useful than expected

also terrace bar was full with people who weren't guests

nice gym, spaciois rooms with special decorations for our stay, friendly staff, secure parking

valet parking

had one night at ac hotel marriott but extremely pleased with our room , check in and the big gym

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in

excellent service and breakfast and free laundry room

free use of laundry facilities

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

free laundry

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

hotel was spotless, the staff was helpful and friendly, and the pool area and gym were exceptional

pool area was amazing

breakfast was very nice in a pleasant restaurant near the pool

the pool was refreshing and very clean

place was quiet, clean, modern but attractive and the gardens though tiny were lovely (with pool and seating

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

breakfast

fact that we were late for breakfast starts at 6:00 am and ends at 10:00 , we arrived 15 minutes late(due to a

room has everything you need,super comfortable bed,and nice grounds with cute pool

there was a laundry facility available which was very appreciated ($1

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

guests can use golds gym for free which is a nice thing

a day later we received an email bill for room service that we didn't have

if you need a cab, be sure to tell them to pick you up in the gold's gym parking lot

the windowless room was spacious as mentioned, it was also loud due to its proximity to the hotel laundry and

little hotel in san jose, the staff were really helpful and kind and the breakfast was delicious

nice clean room. good home cooked breakfast. friendly and helpful staff.

wifi was very intermittent, tv was unusable due to signal interference

mini fridge and microwave, even the kitchen sink

excellent choices for breakfast, and all were tasty and plentiful

no parking, shower on the bathroom doesn t work well. tv doesn t work well

wifi was horrible, bathroom didn't work properly, same breakfast everyday and coffee was not strong

breakfast staff were mostly standing around the kitchen chatting and obviously couldnt wait for their shift to

wires going through the door (in the common area just outside our room) and the window (in our kitchen, although

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

secure covered parking

the king size bed was clean and comfortable and the kitchenette areas was very nice to have

room service menu is very basic. quite a small reception and lounge area but functional.

swimming pool

pool

we had to figure out how to unlock the main entrance door and then get the parking lot gate to work so we could

wifi router was not working and i could not connect to internet from my room

i have asked for two double beds, and we never met any other occupants, no other vehicles in the parking lot,

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

laundry in each villa

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

think your laundry price over !

there is complimentary on site parking and tons of restaurant options right outside the door in the shopping

the room was very quiet and spacious, lovely swimming pool with a great view

if you cross the road you ll find jugo bar which opens at 8am and the breakfasts are fresh, delicious and

we had a suite that included a small kitchen area, which was great, but they did not clean the dishes or provide

gym in the same shopping center, can pay daily rate

plenty of parking

the breakfast i

they come get you at the airport and drop you off, ability to get some great food in the evening, breakfast is

breakfast was also good as was the kids menu we got for our kids (chicken and fries)

staff, great room and pool area, nice and quite area and a wonderful restaurant in the hotel

breakfast was very tasty

decor, lush gardens, very safe neighbourhood, delicious breakfast and excellent service from the friendly

the included breakfast is unreal

breakfast was made with so much love you could taste it

breakfast is exceptional with every part perfect and delicious

laundry system was good

staff very pleasant free wifi beautiful artwork throughout rooms very nice and clean

shb wasn t just a hotel, it was if we were staying at an art gallery as well and the breakfast was amazing

the staff was excellent and room service was fast

unique, art-filled hotel. clean, comfortable, and good food from room service.

small meet a lot of nice guests hotel is very nice beautiful pool the owners were very nice

really bad wifi

wonderful safe location, really nice staff, comfortable quiet room. beautiful pool

comfy beds, great bathroom, lovely pool, late breakfast, value for money.

the end of the road lots of shops bars and eating places and close to airport, i didn t use the pool but it

each with their own wall painting outside bunk beds instead of a queen or full bed for the kids chair

we are a family of 4 (2adults 2 kids), i chose this hotel only because they had bunk bed for my kids and a double

swimming pool is amazing

wifi was a bit weak didn t reach the sleeping room we were in

free parking, nice grounds, decent breakfast with fresh fruit, eggs, delicious banana bread, and

also, loved that there were laundry facilities onsite

the laundry service, but was slightly disappointed when a shirt was returned with a small dirt spot

you can laundry your load and then tumble dry for 1 dollar per cycle

laundry service is available

laundry onsite

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

the room service tried to take cargo and service as well

good wifi for working

wifi didn't work during my two day stay. restaurant is pricey.

staff at the restaurant taking room service orders was a mess and ended up playing with our time, totally

walking distance to a local sports bar w pool and great dancing

very modern and clean hotel, well located. the gym and pool are great with a an amazing view

room service was below par

walking distance to a local sports bar w pool and great dancing

actually the washer / dryers are in a separate laundry room

laundry is expensive, and only half of the machines were operating at the time of our visit

laundry service is way too expensive compared to other hotels (but you can use the washing machines

the laundry room equipment could be updated with more efficient equipment, but this is just me being

clean, comfortable, quiet rooms. excellent breakfast and friendly helpful staff. guest laundry.

the gym could have had lighter dumbbells as well. they only had heavy ones.

of the staff didn't speak english, the pictures did not match what i saw from online , pool was not on site,

wifi was spotty

no pool on-site.

gym appeared basic but i didn't use it

advertised laundry and didn't have it

so, i asked if i could have access to their laundry room to get the stains out

room backed up to the laundry, so when they were doing laundry we did not have adequate hot water to shower

look as if it were the end of the world and then rapidly grabbed the glass and rushed into the kitchen

breakfast is decent and fresh