breakfast was an option of white bread toast and butter/jam or cereal

clean and lovely breakfast.

breakfast was basic

no free breakfast, vendors asking to take you places and tours. aggressive .

full breakfast still not available.

more if you're staying in the area); great gardens for the birds; very decent breakfast; good car parking; very

grounds, pool and indoor spaces

but, as we arrived just after 9pm, the restaurant and bar were closed, so we couldn t get anything to eat or

three large groups meant that we had to eat in the bar

lovely relaxing bar, bar food and breakfast excellent

the garden is nice, worth to walk around and sit by the pool.

wifi worked the majority of the time, but was quite slow and sometimes cut out

hot tub was freezing as well as the pool grounds were beautifully kept and clean staff pleasant walls very thin

the pool is fresh and inviting, and the grounds are simply spectacular, with a seemingly infinite

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

the front desk staff was really friendly and helpful, breakfast was good

the parking seemed secure with a very tall locked gate immediately outside of the building

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

no parking, shower on the bathroom doesn t work well. tv doesn t work well

included breakfast is very well prepared

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

there was a laundry facility available which was very appreciated ($1

i feel safe there for my kids to roam around and o don’t

it was easier to locate to gold's gym then taxis would come to the right place

breakfast, and staff..

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

the delicious pineapple and papaya with breakfast

too many groups of students and kids

almost everything, but the parking lot was full.

was very nice in a pleasant restaurant near the pool

think your laundry price over !

laundry is extremely expensive, room service has good and bad moments.

laundry in each villa

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

actually the washer / dryers are in a separate laundry room

needed king size bed, laundry to expensive

thought the listing said there was a washer in the unit, but i may be wrong (i needed to do some laundry)

the laundry room equipment could be updated with more efficient equipment, but this is just me being

clean, comfortable, quiet rooms. excellent breakfast and friendly helpful staff. guest laundry.

laundry prices were ridiculous (5 dollars per t-shirt)

services of the hotel are extremely expensive (taxi, room service, laundry)

laundry lady banging on everyone's door early in the morning

kids loved the swimming pool

lovely pool areas

gym needs new equipment

no pool on site...cleaning gym equipment and upgrading the rooms

casino behind the hotel which we did not frequent

wifi was spotty

sockets, sockets and light switches inconveniently located, wifi very weak, gym with carpet and not very

big room, gym, laundry

friendliness and able to not choose breakfast

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

of course due to covid, amenities like casino and restaurants have to close early.

wonderful with our kids and very knowledgeable about things to do in and around the area

and angie, the desk people, also cook breakfast and clean and do laundry too

plus we could do our laundry (with an extra charge)

quick laundry service

the shared kitchen is also very comfortable and clean, we could cook and relax there like at home

warm water, super friendly staff and a kitchen for your use which is also impeccable clean

laundry service good value (out sourced)

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

laundry was ridiculously overpriced

carlos in the bar was amazing

free parking across the street

laundry services coffee on tap water on tap quiet and friendly

they also helped us with laundry, booking a shuttle, booking a movie online and with ordering pancakes for

laundry

offered for laundry ($10/load), $4 for a coffee, and airport runs ($25) and a few others were very high

they have a laundry option at a reasonable price ( reasonable by costa rica standards and compared to other

she told me i could have my laundry done on sunday

great wifi service comfortable room good breakfast

good location. private parking. good breakfast. reception 24 hours. good size of bedroom.

pool and a little gym as well

nothing open, no nearby bar or restaurant when i arrived later than intended because of flight delay

i asked and paid them $5m to do a huge bag of laundry which was super helpful as we were headed to cancun from

the main issue was being next to the laundry room which operated all night long

working wifi no hot shower

unable to connect to wifi

wifi is not that strong and the noises at night from the restaurant and bar next doors!

parking down the street was a bit of a hassle and had to wait for a while to get the car in and out

roof terrace, delicious breakfast, location, helpful staff.

the pool did not get the sun. so it was cold. the hot tub the same.

the pool was a bit damaged with missing tiles in the bottom

breakfast on the terrace was incredible, i did not want to leave

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

close to terminals mepe and 7-10, clean room good wifi

wifi was very good

nor the other services (breakfast / restaurant room service etc

price, good room service, hot shower (after three weeks in nicaragua we really appreciated it), cleanliness

like that they have laundry service and airport taxi shuttle

one window looked over the laundry room and the other over a hall way

wifi ,hot water

great free breakfast with a choice of three: american, continental or omelette with veggies and ham

nice staff, free morning breakfast

the area is loud with a bar next door

only complaint is it can be a little loud in the evening due to the bar below the bass from the music is

early cheap price for a private room - same price as a shared room in a hostel hot shower good wifi

prostitute outside and in the bar next door

they give you a towel a blanket and a small bar of soap which helped

spa for the price offer is high price with not much amenities, pool area was not that clean had kids playing in

could literally watch games and concerts free from 18th floor bar and restaurant balconies

acustics in the restaurant and bar area is not really great

of the hotel was equally high standard with great facilities including the great pool area and gym with amazing

silent a/c, very comfortable mattress and pillows, perfect wifi and very appealing rooftop indoor pool

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

overcharged me at the end and then ask if i wanted to take it from the mini bar which i did not and they refused

was okay, but we tried room service one and it was pretty dreadful

good room service in a nice room. outside pool area is a good place to relax

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

parking really small only for 2 cars left my car outside and was vandalized

wifi worked well

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

drop off laundry-and you get it done by the end of that day

phone service in the room keeps being busy trying to contact front desk or room service.

some of the staff in the casino and such could be a little nicer

casino, bar and club that i personally i enjoyed, the rooms were clean, confortable beds, good wifi signal, the

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

this was a nuisance expensive laundry

quiet - comfortable bed - staff was very helpful for finding food or getting around in the area - breakfast was

staff were a bit ignorant bar and restautant closed all day sunday

the bar was a very cool space, i'd definitely recommend checking it out

there is a casino behind the building and it was too noisy at nights

excellent good value laundry service with same day delivery

the house is very beautiful and they have a laundry service

good paid laundry service

out because the owner personally greets guests in the morning, asks about their needs, and serves breakfast

bar and restaurant in the house

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

the location and breakfast were very good for us too

wifi ants all over the walls in the room ac not working and very noisy very old towels see through

attendant spoke english, was very personable and accommodating and called a taxi for me after breakfast

good breakfast

wifi didn't work

nearby, some good restaurants nearby, very easy to get on highway to leave city from here, easy parking

the breakfast variety was very limited, the gym didn't have a treadmill.

the room was clean, had enough towels, but the kitchen was not really good for cooking, except of salads, it

breakfast was delicious and varied with something for everyone

need a reliable wifi connection ? forget it... 75 dollars a night but no internet

in house restaurant, excellent breakfast

very nice staff, rooms are clean and a healthy continental breakfast.

it s got a kitchen

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our

good aircon and in a quiet place on the balcony above the beautiful pool where they have 2 inquisitive turtles

used the laundry service which was very fast

the laundry service has a pay by number of piece of clothing price.

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the cleaning staff washed my personal laundry for a reasonable price

noise from the road can get annoying sometimes which is out the hotels control and music from a bar seems to

staff were an hour late with the laundry service and we were concerned about missing our bus

comfortable bed and shower. wifi worked well. delicious breakfast.

we enjoyed the spa every night and my kid loved the pool

breakfast with the owner each morning was really an added bonus

gym was an added bonus

poor wifi connection and a bad outlet by the

the wifi worked perfectly throughout my stay

parking here is difficult if there are more than 2 vehicles

breakfast was delicious, the staff are very friendly, the property was clean and secure + free parking

parking place

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

wifi is very good

wifi, good outlets and a very very clean bathroom

wifi didnt work, staff wasnt helpfull

wifi worked very well. staff was alright. location near to the bus stops.

the wifi was also pretty good

wifi good

strong wifi

good value, friendly staff, very clean, early check in allowed, good location for busses

the bed was too big for the room. the wifi would be down for hours at a time. it was kinda loud.

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

i love the fact that there s a bar and kitchen with sports on every tv right in the hotel

the parking is in the street in front of the hotel

me parking ticket because nobody explained you can't park 5 feet from door on the street in unmarked

sometimes the wifi connection was bad

we loved everything about this hotel from the ease of parking, to the staff, to the amenities

mansion; excellent restaurant; rooftop gym and jacuzzi; decoration- garden, plants everywhere, paintings and

due to covid the gym and spa were out of service.

secure parking

wish there had been a pool

the hotel also provides a laundry service which was efficient and good value for

restaurant is just a few steps away and breakfast was really good

very friendly, quiet apartments. everything you need. breakfast in the cafe next door.

rooms in the main building are nicer, with a beautiful common room and a great kitchen

i liked having access to a little kitchen with a fridge

wifi is really subpar in the studios, there is basically no network, investing in a few wifi

the connection between the restaurant, bar and pool makes it a great social place to hang out

internet/wifi didn't work most of the time and no where on the booking site did it say 'don't plan on

the pool is incredibly clean and the hot tub is tucked away and very

music around the pool and bar was a bit on the loud side for my taste

location, free parking, lobby, staff, room service

i sat in bar for over an hour waiting for the queue to disappear

breakfast buffet was almost empty due to the january 1st holiday but the hotel manager was more

the breakfast was good with lots of options

good central location. very comfortable beds. nice bar area

is close to nearby eateries, bars, and walking distance to downtown

i like that the bar is downstairs

great bar and breakfast

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

great bar and breakfast

great design, convenient amenities, comfortable bed, great local location, laundry available

the hostel offered same day laundry (8$)

staff was perfect and they really helped us with doing a lot of laundry for us in 2 hours

also had my laundry done through their service and on the card mentioned it was all delicate and should be air

laundry services were not good, all clothes came back still smelling bad and had been just stuffed

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

hot water for tea and coffee in a central spot. info about laundry services.

laundry could be arranged via reception

hotel with a great location for walking to central san jose and to the trendy restaurant and bar neighbourhood

i was woken up at 6:30 am because of some hammering sound and kids running and yelling outside

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

breakfast was a sit-down, full service traditional costa rican breakfast, with a fresh fruit plate

wifi was a little bad, during the night you can hear other people

kids loved walking around hallways looking at all the paintings, statues, and decor

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

good wifi

parking space is a bit small

breakfast is included in your stay and the hotel offers a variety of options to match any dietary

the staff was amazing and the laundry service is perfect

the laundry service was amazing

very good breakfast - homemade brownies and banana bread were the bomb

wonderful management;staff. beautiful inside and excellent breakfast

clean, new, well maintained hotel, fast wifi, good restaurant, private parking lot.

wifi was really bad

gym with a a great view the breakfast was also amazing

everything else on the breakfast bar was off limits

should have an american breakfast on the menu because a lot of canadians and america's visit there

everything else on the breakfast bar was off limits

breakfast costed extra money

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

felt safe at this location, security was right across the street for the casino, and it was right on the walking

it's behind the large hotel/casino, which is a bit confusing when coming in late

enjoy the breakfast and the coffee is strong and tasty

wifi is not great in the room.

got charged $22 for a laundry bag

charges for room service and laundry

location, personnel, service, fantastic restaurant and bar, bar staff, etc.

wifi in the room did not work (well)

the bar also is very good and enjoying your drinks overlooking the plaza de la cultura is really nice

and laundry available

clean, airco, and wifi working fine, friendly staff, good location.

were wokend early each morning due to the noise in the kitchen / possibly another hotel - but this started from

the breakfast & pastries at the cafe were excellent as well

it doesn't have room service but the location is very convenient to know the center of san jose and taking uber

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

room was a bit small for 4 (2 adults and 2 kids).

gated free parking

there is a lovely sky bar with some lovely flowers and plants around the edge

in the middle of san jose , restaurants, casinos and shops, and that amazing roof top terrace with an amazing

the laundry service.

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry or the cast of stomp was in the room above mine

excellent location, breakfast buffet included, nice enclosed balcony area

location is good. very good breakfast.

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

laundry on second floor

laundry delayed at reception without explanation about requiring payment prior

also, i like the laundry facilities

laundry machine very helpful

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

breakfast was excellent as were dinner selections

tow a spa that they talk about is a jacuzzi size of a tiny bathtub

i would like a pool

free breakfast was very good and beds were

there is not a orange or another kind of juice in the restaurant at breakfast time.

facilities are ok, however the breakfast could have been better with more options

great location . good breakfast . nice and clean settings. great staff

breakfast was very good

it's clean and tidy, the rooms were fine and the pool and gardens were always looking nice

they charged an exorbitant amount for laundry service

the pool was heated and the gym was small but has everything for a great workout

rooms were spacious and clean. central pool with a few sun beds. good wifi. supermarket nearby.

there is a nice sports bar down the street you can walk too

enough space for parking

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

nice little outdoor pool that the kids enjoyed & relaxed homely restaurant on site

to the shuttle bus from the airport to accommodating an early check in, adventure inn was great

the restaurant and bar was super amazing

nice restaurant on the premises a as well as bag breakfast were great

the breakfast was

good wifi, great beds. quiet but central location

staff members, nice rooms, comfy beds, warm showers, pool, good breakfast, close to restaurants and busstation

toast tea&coffee and some cereal for the kids

breakfast was tasty, the hotel was comfortable and in a great location for exploring the centre of

i was grateful to have laundry service

the lovely antique building & pleasant breakfast are also worth mentioning

of lights so its very very dark, the railway right next to the property so expect to have your kids up at 6am,

rooms are beatiful and clean, excellent wifi

good breakfast

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

the pool was nice and big and very refreshing

loved the place, nice swimming pool, breakfast in the morning served outdoors, refrigerator to store drinks and

wifi, very clean

it did not keep me up at night and i used my headphones at the pool

near restaurants and laundry facility

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

a laundry on site

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

don t like the perfume cleaning products or laundry soap

breakfast in luz de luna top, nice and friendly atmosphere

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

the breakfast was also very good

excellent location, great breakfast, friendly staff

parking situation

+ friendly staff + good wifi + hot water + good location + decent breakfast

neighborhood, good value, extremely helpful staff, wifi worked best in lobby

the wifi in the room was pretty slow, though in the restaurant it was very fast

noise of train, bad wifi

nice location. free parking. nice staff. free coffee in the morning.

the private parking is very handy and the prices are fair

wifi does't reach to all the rooms

handy free parking, nice common areas and garden courtyard.

parking, location, secure. good breakfast starting at 6:30.

they helped wash laundry and the breakfast was wonderful (at a slight extra cost)

laundry service ($8 per load) was efficient

the staff members were very helpful and helped with laundry

they also took care of our laundry and fed us the most amazing breakfast every morning

they also washed, dried, and folded our laundry in 2 hours for $10

also nice that their laundry service was affordable

friendly, good pool, very comfortable

pool and friendly staff. super convenient for an airport option!

no bar or restaurant privacy issue with the bathroom no tea or coffee in the room

the breakfast was super and plenty of it

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

appreciated the early check-in and free laundry.

there was a queue for laundry in the evening as they have only 2 +2 machines

pull out couch was very comfortable. breakfast was good.

close to the airport. free shuttle. free yummy breakfast. very nice hotel. lovely room.

gym, breakfast, wifi okay

we had to have a early checkout to get underway with our travel, so the owner made a very good breakfast for

excellent breakfast and other amenities.

the property grounds are stunning, and we particularly enjoyed the breakfast

it has a mini-gym where there is a treadmill that does not work

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

i have an electric car, they do not offer a charger station at the parking area.

my kids and i waited and returned at the suggested time, only to be told it was still being cleaned

they have the talent in that kitchen to create some outstanding dishes and could be a little more out of the

good wifi, clean room

fantastically friendly staff; slick interior design; best free breakfast anywhere!

good wifi, the female behind the counter was nice. comfy bed.

breakfast was good and the staff were friendly

there is a big supermarket and many restaurants, bars and breakfast places near the place

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

laundry facilities on the property

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

great gym, clean, and spacious

breakfast was late. 8-10am

comfortable, secure parking and great breakfast

thought breakfast was included, and it was late starting

breakfast was absolutely delicious

breakfast was good

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

attention to our dietary need (gluten, egg and dairy free) for breakfast and dinner

breakfast eggs

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

hotel is super comfy, breakfast was delicious

it's a quiet place hence you can sleep well.the breakfast is good and prepared freshly.

sized room, super friendly and very helpful staff and free parking

i had to book last minute and late at night, but they were able to accommodate me, show me the parking, and

it s secured location free breakfast is wonderful

it also has a safe parking

also, they gave us a free shuttle to airport

the gym was small and without ac but well equipped so i was satisfied overall

there's lots of free parking with a pleasant security guard on site

was great, the room was very comfortable, breakfast was with a great variety, the gym was convenient and staff

breakfast greatest

breakfast was very tasty, i was full ud83dude0a the staff was very nice and helpful (did the laundry for me)

private parking. nice people. the price was cheap. good wifi hot water at the shower

the wifi connection was awful

sloths on property and clean pool

lovely place! excellent cleaning and service. the pool is clean with ample hours. recommended.

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

the room has a small kitchen in case you want to stay several days and prepare something to eat

laundry service is beyond overpriced

no laundry service

they're laundry was

housekeeping was lax. laundry services could be improved.

they said they were having a big problem with their laundry

outside back yard with view of golf course

hotel is right on the golf course

gorgeous lookout onto the golf course, amazing breakfast and hospitality

fabulous view across the golf course that might have appeared from the advertising that one would have access

bed was uncomfortable and furniture was damaged. there was no pool or jacuzzi.

we were provided a delicious breakfast in the dining area overlooking the golf course and walking trails

was a pleasant atmosphere, beautiful views of the golf course and great bird watching

great breakfast (a bit pricey at $10 per person, but kids eat free)

and fabulous views of golf course and mountains